Salesforce Marketing Cloud Consultant (French Speaker)
4 days ago
Valencia
Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Marketing Cloud Consultant (French Speaker). Projects • Provide support to the commercial and functional teams in assigned accounts when functional knowledge of the solution is required: solution design, estimation, and assumptions., • Support the PM/DM in functional leadership of the project, contributing in-depth knowledge of the marketing and martech platform to identify the best solution to meet the project’s business demands., • Identify and report risks related to the functional management of project/client profitability., • Ensure the proper progress of the project in terms of Scope, Timeline, and Costs, notifying and anticipating any potential deviations to the PM/DM., • Ensure the achievement of the functional and business objectives of the project., • Ensure compliance with software quality standards as agreed with Omega's methodology., • Oversee effort estimations made by the functional consulting team and provide support during the testing phase of a project., • Ensure the final delivery of the project’s functional documentation. Solutions • Provide effort estimations for marketing and martech projects., • Collaborate with the PM/DM in client project demos., • Identify potential opportunities, from a functional and business perspective, for Up & Cross Selling., • Identify possible methodological improvements for the functional consulting team., • Work as a team with technology vendors when required by the project., • Evaluate and recommend products and systems that contribute to technological innovation. Team and Training • Collaborate in Omega's community of practice by sharing functional and business knowledge., • Contribute to Omega’s community of practice by providing thought leadership, training, and mentoring to other team members to develop functional and consulting capabilities., • Participate in the development and training of the functional consulting team, advising them to improve their skills. Mandatory Skills • Proven experience in creating marketing campaigns with Salesforce Marketing Cloud., • At least 4 years of experience in implementing Salesforce Marketing Cloud projects, • Ability to provide support for communication campaigns, as well as manage communication plans and strategy., • Ability to stay up to date with marketing trends and innovation., • Strong functional knowledge of the platform, time management and organizational skills, methodologies, English proficiency, and conflict and priority management., • Knowledge with Ampscript is a plus., • Previous experience in database management, preferably in a similar role., • Knowledge with the automation software and relevant performance evaluation., • Experience with CRM platforms (Salesforce)., • Knowledge to manage marketing projects., • Native level of French is mandatory. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together. WHAT DO WE OFFER • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Certifications plan. Improve your skills and get the official certificate from our main partners., • Home Office. You decide and we support you., • Flexible retribution (public transport ticket, Ticket restaurtant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention, • Professional development: Evolve, grow and get where you want to go. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
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