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About the companyAunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.Viking Assistance is a leading provider of roadside assistance services in Norway, Sweden, Denmark, and Finland. We also support drivers across Europe through our international partner network. We ensure efficient, safe, and reliable support for vehicles and passengers, no matter where a breakdown occurs. We assist in Norwegian, Swedish, Finnish, Danish and English languages.Role overviewAs a customer service consultant, your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. The customers may find themselves in vulnerable situations and our job is to help and assist them in these situations. It is important to us that they receive the right assistance. You will often be the first person a customer talks to when something has happened on the road.We are looking for employees who work well independently and are passionate about delivering excellent service to our customers. As a customer service consultant, you will work as part of a larger team that helps and supports each other when needed. To accomplish this task, you will work in various systems to solve the challenges as effectively as possible. Additionally, you will assist our partners in the insurance and automotive industry with various questions related to roadside assistance.Required qualifications Experience in customer service Fluent in Danish, both spoken and written Proficient in English, both spoken and written Good skills in data/technology/systems A clean criminal record is a prerequisite You will fit right in at Viking if you: value good work ethics have strong teamwork skills are comfortable working both individually and in a team have strong communication skills feel at ease using digital tools and phone as work tools are comfortable using multiple systems simultaneously are detail oriented and enjoy complex tasks are solution-oriented both with customers and colleagues are curious and eager to acquire new knowledge are comfortable working in a fast-paced, dynamic environment adapt easily to change want to be a part of a solid team with strong company culture We offer A permanent, full-time position A meaningful job where you xlqxfvg get to help people Comprehensive training and onboarding Competitive conditions and benefits A collaborative and supportive Nordic working culture with great colleagues Modern offices in the heart of Torrevieja where you're only a step away from the Mediterranean sea Personal and professional growth opportunities in an international company A rotating schedule within 24/7 365 operations (day, evening, and weekend shifts) Work Conditions Employment: Spanish based permanent contract, full-time Location: our office in Torrevieja, Spain Start date: As soon as possible / to be agreed Please note that remote work is not applicable #J-18808-Ljbffr

Modern offices in either Torrevieja or Fuengirola. Location: our office in Torrevieja or Fuengirola, Spain.

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Modern offices in the heart of Torrevieja where you're only a step away from the Mediterranean sea. Location: our office in Torrevieja, Spain.

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Required qualifications Experience in customer service Fluent in Finnish, both spoken and written Proficient in English, both spoken and written Swedish language proficiency is a plus Ability to work all shifts is required Good skills in data/technology/systems A clean criminal record is a prerequis