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Minor Hotels Europe & Americas.Are you passionate about hospitality and the art of welcoming?.Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.At Mino

Be the key to excellent customer service in our Portuguese country! Join our team as a Spanish and Portuguese-speaking Customer Agent and create memorable customer experiences.Bem-vindo to a role where positive interactions begin with a Portuguese 'Olá! How you’ll be hosting with heart: - You are

Posicionar y promover la estrategia y coherencia de todo el portfolio de marcas del Grupo —Luxury, Premium y Masstige— en su Centro de Operaciones, asegurando la correcta implementación de los estándares, atributos y programas definidos para cada una de ellas, incluyendo los relacionados con Spa

Te gustan las Ventas? y el Servicio al Cliente? Tu nivel de inglés es avanzado?. Nuestra cultura gira en torno de nuestros clientes y empleados, siendo el servicio al cliente nuestro modo de vida. Ofrecemos interesantes oportunidades para la posición de Ventas/Servicio al Cliente en nuestras ofi

This job is with Epson Europe B.V, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Your mission As an Account Manager within Epson's Consumer Sales team, you will be responsible for developing strategic partnerships with key retail and channel customers across the Spanish market. Your goal will be to grow Epson's Consumer business by identifying new opportunities, delivering commercial excellence and ensuring long-term customer success. Working closely with Marketing, Sales Operations and European teams, you'll play a key role in delivering ambitious sales targets while strengthening Epson's market position. This role is based in our Madrid office. What you will do • Develop and grow relationships with key retail and channel partners., • Build and implement account plans to achieve sales and business objectives., • Identify new business opportunities and maximize Epson's market share., • Negotiate commercial terms and support profitable business growth., • Monitor sales performance, inventory levels and market trends to identify opportunities and risks., • Collaborate with Marketing teams to develop and execute impactful promotional campaigns., • Analyze campaign performance and measure return on investment., • Contribute to sales forecasting and provide regular business updates and account reviews., • Work closely with cross-functional teams across Spain and Europe to deliver an outstanding customer experience., • Maintain accurate CRM data and support continuous business improvement. What we ask for • Previous experience as an Account Manager/ in Sales., • A proven track record of delivering sales growth and achieving commercial targets., • Strong negotiation and relationship-building skills., • Excellent analytical skills with the ability to identify business opportunities through data., • A proactive, customer-focused and results-oriented mindset., • Excellent communication and stakeholder management skills., • A degree or equivalent academic background., • Fluency in Spanish and English. We are keen to hear from you even if you do not match all listed requirements, but you identify with our brand and passion for innovation. What we offer Our heritage We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions. Our commitment to the environment We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society. Our people We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence. Our brand Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodation during the application and assessment process, as well as upon joining our team. If you require additional assistance for your application or wheelchair access to our facilities, please email a member of our team will be happy to assist you.

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly. We are looking for an experienced Regional Account Manager based in Madrid , focused exclusively on growing TrendAI within the Spanish Public Sector . You will build strategic relationships with government organizations, identify new business opportunities and engage senior stakeholders around AI, cybersecurity and digital transformation. • Develop and execute account strategies across the Spanish Public Sector., • Identify and close new TrendAI business opportunities., • Build relationships with CIOs, CISOs, CTOs and senior government stakeholders., • Lead complex enterprise sales cycles and public-sector procurement processes., • Work closely with Sales Engineering, AI specialists, partners and leadership., • Build a strong pipeline and accurately forecast sales., • Represent TrendAI at relevant AI, cybersecurity and government events., • 5+ years of enterprise sales or account management experience., • Proven success selling AI, Cybersecurity, SaaS, Cloud or Enterprise Technology., • Strong understanding and network within the Spanish Public Sector., • Experience engaging C-level stakeholders and managing complex sales cycles., • Strong commercial, negotiation and communication skills., • Genuine interest in AI and cybersecurity., • Fluent Spanish and English. At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind. #J-18808-Ljbffr

Actual Talent es la consultora internacional de adquisición de talento de Actual Group. Ofrece Servicios de Executive Search, RPO y Soluciones de Talento. Nuestra misión es impulsar el crecimiento y la realización tanto de personas como de organizaciones. Facilitamos a las personas la búsqueda de oportunidades inspiradoras y ayudamos a las organizaciones a identificar profesionales que las lleven al siguiente nivel. Lo logramos a través de soluciones de adquisición y desarrollo de talento centradas en las personas, la diversidad e inclusión, la innovación y la tecnología de vanguardia. Sobre el cliente: Empresa consolidada con más de 30 años de trayectoria en el sector tecnológico, especializada en la distribución y servicios de soluciones IT de alto valor para el canal profesional. Ofrece tecnologías de vanguardia en áreas como ciberseguridad, datacenter, networking y soluciones audiovisuales, acompañando a sus partners con un fuerte enfoque técnico y orientación al servicio. Formar parte de su equipo implica integrarse en un entorno dinámico, con oportunidades reales de crecimiento profesional y participación en proyectos innovadores con impacto en múltiples sectores. Descripción del puesto: Importante empresa del sector tecnológico incorpora un/a Account Manager IT con fuerte orientación comercial, especializado/a en soluciones de virtualización, sistemas y datacenter. Buscamos un perfil estratégico y proactivo, con sólida experiencia en ventas de soluciones de fabricante IT y desarrollo de negocio, preferentemente con cartera activa de clientes, capaz de identificar oportunidades y liderar proyectos tecnológicos de alto valor agregado. • Desarrollo y gestión de cartera de clientes (nuevos y existentes)., • Generación de oportunidades comerciales en soluciones de virtualización (VMware, Nutanix u otras), infraestructura y datacenter., • Venta consultiva de proyectos IT de mediana y gran envergadura., • Negociación y cierre de acuerdos comerciales., • Coordinación con el equipo de preventa y fabricantes para el diseño de soluciones., • Cumplimiento de objetivos comerciales y métricas de facturación., • Experiencia mínima de 5 años como Account Manager IT, en la misma posición., • Sólido conocimiento técnico-comercial en virtualización, infraestructura, sistemas y Datacenter., • Deseable cartera propia de clientes corporativos o del sector público/privado., • Perfil altamente comercial, orientado a resultados y generación de negocio., • Excelentes habilidades de negociación y relacionamiento., • Incorporación a una empresa referente en el sector tecnológico., • Esquema de compensación competitivo (fijo + variable)., • Desarrollo profesional en proyectos de innovación y alto impacto. #J-18808-Ljbffr

Actual Talent es la consultora internacional de adquisición de talento de Actual Group. Ofrece Servicios de Executive Search, RPO y Soluciones de Talento. Nuestra misión es impulsar el crecimiento y la realización tanto de personas como de organizaciones. Facilitamos a las personas la búsqueda de oportunidades inspiradoras y ayudamos a las organizaciones a identificar profesionales que las lleven al siguiente nivel. Lo logramos a través de soluciones de adquisición y desarrollo de talento centradas en las personas, la diversidad e inclusión, la innovación y la tecnología de vanguardia. Empresa tecnológica consolidada, con más de 30 años de trayectoria, especializada en la distribución y servicios de soluciones IT de alto valor para el canal profesional. Ofrece tecnologías de vanguardia en áreas como ciberseguridad, networking, infraestructura, virtualización, sistemas, datacenter y soluciones audiovisuales, acompañando a sus partners con un fuerte enfoque técnico y orientación al servicio. Su actividad se centra en el desarrollo de relaciones de confianza con distribuidores, integradores, instaladores y partners tecnológicos, impulsando nuevas oportunidades de negocio. Formar parte de su equipo implica integrarse en un entorno dinámico y especializado, con oportunidades reales de crecimiento profesional y participación en proyectos tecnológicos innovadores con impacto en múltiples sectores. Importante empresa del sector tecnológico incorpora un/a Account Manager IT con fuerte orientación comercial, especializado/a en soluciones de seguridad, networking, virtualización, sistemas, infraestructura y datacenter. Buscamos un perfil estratégico, hunter y proactivo, con sólida experiencia en venta de soluciones tecnológicas a canal IT y desarrollo de negocio. Será responsable de identificar nuevas oportunidades, desarrollar relaciones comerciales y posicionar el portfolio de fabricantes de la compañía entre distribuidores, integradores, instaladores y partners tecnológicos. Valoramos especialmente perfiles procedentes de mayoristas tecnológicos, acostumbrados a una venta consultiva y de desarrollo de negocio, donde la generación de oportunidades requiere prospección, constancia, contacto directo y seguimiento continuo, más allá de una venta basada en la recepción de pedidos o en fabricantes con una demanda ya consolidada. • Desarrollo y gestión proactiva de cartera de clientes de canal IT., • Captación de nuevos clientes y generación constante de oportunidades comerciales., • Desarrollo de negocio en soluciones de ciberseguridad, networking, redes, virtualización, sistemas, infraestructura y datacenter., • Venta de soluciones de fabricantes tecnológicos a distribuidores, integradores, instaladores y partners., • Identificación de necesidades y generación de oportunidades mediante una venta consultiva y proactiva., • Presentación y posicionamiento del portfolio de fabricantes y soluciones de la compañía., • Mantenimiento y desarrollo de relaciones comerciales a largo plazo con los clientes de canal., • Prospección comercial, contacto telefónico y seguimiento continuo de oportunidades., • Negociación y cierre de acuerdos comerciales., • Coordinación con los equipos de preventa y fabricantes para el desarrollo y seguimiento de proyectos., • Cumplimiento de objetivos comerciales y métricas de facturación., • Experiencia mínima de 5 años como Account Manager IT, desarrollando funciones comerciales y de desarrollo de negocio., • Experiencia demostrable en venta a canal IT, especialmente con distribuidores, integradores, instaladores o partners tecnológicos., • Valorable experiencia previa en mayoristas tecnológicos., • Conocimientos técnico-comerciales en ciberseguridad, networking, redes, virtualización, sistemas, infraestructura y/o datacenter., • Se valorará especialmente experiencia con soluciones de VMware, Nutanix u otras tecnologías y fabricantes relacionados con estas áreas., • Perfil claramente hunter, proactivo y orientado a la generación de negocio., • Acostumbrado/a a realizar prospección, contacto comercial y seguimiento de forma constante., • Capacidad para desarrollar y mantener una cartera mediante una relación cercana y continuada con el canal., • Deseable cartera propia de clientes del canal., • Excelentes habilidades de comunicación, negociación y relación comercial., • Orientación a resultados, autonomía y constancia., • Incorporación a una empresa referente en el sector tecnológico., • Posición con alto componente de desarrollo de negocio y crecimiento comercial., • Esquema de compensación competitivo (fijo + variable)., • Desarrollo profesional en un entorno especializado en ciberseguridad, networking, infraestructura, virtualización y datacenter., • Participación en proyectos y soluciones tecnológicas de alto valor añadido. #J-18808-Ljbffr

Berlin Packaging is seeking an experienced Account Manager to support our HealthCare sector in Iberia. The role focuses on pharma packaging sales, managing budgets, and strengthening relationships with key clients in pharma, veterinary, and OTC. The candidate should have 3–5 years in sales within pharmaceutical packaging, a chemistry/health sciences background, and proficiency with Navision ERP and Salesforce. #J-18808-Ljbffr

goFLUENT is seeking a results-driven sales professional to grow public sector accounts in a strategic, consultative manner. You will drive bookings and revenue across central administrations, local authorities, hospitals, and universities, collaborating with Customer Success to maximize client value. The role focuses on a 6- to 12-month sales cycle aligned with public procurement and budget calendars, requiring strong stakeholder management and a territory-driven mindset. #J-18808-Ljbffr

Ready for a Career Move to Sunny Madrid?Join us as a Customer Service Agent – Banking! You'll deliver essential client support for a major banking partner while living in one of Europe's most vibrant Mediterranean coastal cities—known for its incredible lifestyle, rich history, beautiful beaches, and warm climate.Role & Location Overview- Role: Customer Service Agent – Banking- Location: Madrid, Spain- Work Model: On-site initially, transitioning to a Hybrid model (combining remote and office days) as you settle in!Schedule & Working Hours- Shift: Afternoon Shift (15:00 – 22:00)- Weekly Hours: 38.5 hours per weekSalary & Benefits Package- Gross Salary: €16,919.84 gross/year (€1,409.98 gross/month)- Language Allowance: Includes a dedicated €129.27/month language bonus- Sunday Premium: Additional €1.92 gross/hour for Sunday shifts- Training: 25 days of fully paid, comprehensive on-site training at ABAI offices in Rivas to set you up for absolute success!Who We Are Looking For- Education: High school education (Bachillerato) or equivalent- Languages: Fluent command of German and Spanish (both oral and written)- Skills: Strong communication, teamwork, collaboration, and intermediate computer skills- Experience: Previous experience in banking customer service or account management is a big plus!- Start Date: November 2, 2026#J-18808-Ljbffr

Soporte administrativo y atención a clientes internos y externos, incluyendo gestión de pedidos, incidencias y facturación, con uso de SAP y herramientas ofimáticas. Se requiere nivel de inglés.

Avature is seeking a Customer Solution Manager Associate to support clients in Málaga or Valencia. You will build lasting relationships by understanding client needs and tailoring our platform to fit their business requirements.You will meet with account managers, manage assignments end-to-end, configure Avature solutions, move configurations to production, and generate meaningful reports while QA testing for quality. Fluency in English and German and a passion for technology are essential.#J-18808-Ljbffr

Jobtailor is seeking a proactive Customer Care Leader to oversee the Spanish Care team and drive performance. You will coach and develop the team, conduct 1to1s and performance reviews, review tickets, and ensure high-quality responses to merchants.You will monitor KPIs such as CSAT, response times and reply rates, participate in merchant calls, handle escalations, and collaborate with Account Management, Operations and Product to deliver a seamless, merchant-focused experience.#J-18808-Ljbffr

Minor Hotels Europe & Americas sucht eine teamorientierte Reservierungsmitarbeiterin bzw. einen Reservierungsmitarbeiter in Madrid. Sie nehmen Anrufe und E-Mails entgegen, bearbeiten Reservierungen und informieren über Hotelangebote.Sie arbeiten gemäß den Richtlinien der Minor Hotels Gruppe und unterstützen bei gruppenbezogenen Buchungen; Schichtdienst inklusiveWochenenden gehört zum Job. Wettbewerbsfähiges Gehalt wird geboten.#J-18808-Ljbffr

Accenture PLC in Spain is seeking SAP VIM Consultants with 4 to 8 years of experience to join a team delivering SAP implementations. The role requires strong digital capabilities and the ability to translate business needs into SAP solutions, with fluency in Spanish and English and readiness to travel.You will work on projects across industries, collaborating with global teams to design, customize, test and train users on SAP VIM modules, while contributing to a culture of innovation and#J-18808-Ljbffr

Liebherr IT Shared Service Centre Ibérica in Madrid is seeking an SAP Concur Application Consultant (m/f/d) to drive global Concur rollouts and local adaptations of the standard Travel & Expense template.You will collaborate with an international team, design configurations, train users, and ensure smooth go-live support while traveling up to 30% and working in a hybrid model in Madrid.#J-18808-Ljbffr

Alira Health is seeking a Senior Consultant in Global HEOR to lead engagements for Pharma, Diagnostics, and MedTech, delivering global and local cost-effectiveness and budget impact analyses. You will shape HEOR strategy and deliver actionable insights for clients across markets.You will mentor junior team members, contribute to internal resources and external outputs such as abstracts and manuscripts, and help advance Alira Health’s HEOR offerings.#J-18808-Ljbffr

Aleph is seeking a Customer Service Officer to support onboarding, usage, and inbound inquiries for a global card issuing and embedded finance solution in Madrid. You will handle chatbot-assisted journeys and escalate to specialists as needed.You will work with the Customer Service & Customer Success Team Lead and help improve FAQs, chatbot content, and onboarding materials while meeting KPIs for response and resolution times.#J-18808-Ljbffr

WW Talents is hiring for a multilingual customer support role based in Porto, Portugal (onsite). You will provide professional support across verbal and written channels, respond to inquiries, and deliver high-quality service in a fast-paced environment.Fluency in Dutch and strong English are required. The role offers a 24/7 rotational schedule, accommodation support, a welcome bonus, and a daily food allowance, with compensation detailed in the package.#J-18808-Ljbffr

Hotelbeds Group is seeking an Account Optimization Manager in Palma, Spain, to enhance product competitiveness and manage a portfolio of hotel partners. The role involves negotiating offers, optimising contracting conditions, and driving revenue opportunities through data insights.We are looking for experienced professionals in contracting, with strong negotiation and data-driven skills. Join our diverse team committed to innovation and excellence in the travel industry.#J-18808-Ljbffr

Description:This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Complaints Senior Manager based in Spain.This is a senior compliance leadership role responsible for a global customer complaints program across multiple jurisdictions.You’ll oversee the end-to-end complaints framework, ensuring consistent handling, strong governance, regulatory alignment, and effective customer outcomes.The role combines second-line oversight, quality assurance, conduct-risk analysis, regulatory response coordination, and executive reporting.You’ll work closely with Compliance, Legal, Customer Support, Product, Operations, and Risk teams across a geographically distributed organization.A key focus will be transforming complaint data into actionable intelligence by identifying trends, root causes, control gaps, and potential systemic risks.You’ll also coordinate complex regulatory inquiries and escalated complaints, ensuring responses are accurate, defensible, timely, and appropriately tracked through remediation.This is an influential opportunity for an experienced compliance professional who can combine strong regulatory judgment with analytical thinking and cross-functional leadership.#J-18808-Ljbffr

About Apex GroupThe Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for youAbout Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about usAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.RoleClient Service Manager - Team Leader (EDB)LocationValenciaEmployment TypeFull time PermanentRole SummaryAs a Client Services Team Lead Manager, you will be at the forefront of shaping an exceptional client experience while leading and developing a talented team of Client Service Managers. Combining strategic leadership with a passion for client success, you will build trusted partnerships with key stakeholders, drive service excellence, and ensure the delivery of outstanding outcomes across a diverse client portfolio. Acting as a key liaison between clients, EDB, and Apex Group, you will champion innovation, streamline processes, and identify opportunities to enhance the client journey. Through inspiring leadership, coaching, and collaboration, you will empower your team to deliver impactful results, strengthen client relationships, and contribute to the successful execution of the bank's growth and transformation agenda.Key ResponsibilitiesMaintain strong relationships with clients, ensuring their needs are met and expectations exceeded.Coordinate onboarding of new clients and ensure smooth transitions.Analyze client feedback and implement service improvements.Collaborate with internal departments (e.G. Onboarding, Finance, Depositary, Custody etc.) to resolve client issues.Monitor team performance and implement strategies for continuous improvement.Work collaboratively with key stakeholders, internally/externally, to effectively resolve client issues/escalations.Along with the Head of CSM Luxembourg; Conduct regular team meetings, performance reviews, and training sessions.Analyse and interpret client data to identify trends, collaborating with other members of the Client Service team and broader Apex Group client facing units.Prepare and maintain team schedules, workload distribution, and resource planning.Track and report on key performance indicators (KPIs) and service level agreements (SLAs).Ensure timely and accurate documentation of client interactions and service activities.Oversee the preparation of client reports, presentations, and service reviews.Maintain compliance with internal policies and external regulations.Manage administrative tasks such as time tracking, leave approvals, and expense reporting.Skills RequiredProficient in English business language skills, both written and oral5+ years of experience in client service or account management, with at least 2 years in a leadership role.Strong interpersonal and communication skills.Proven ability to manage teams and resolve conflicts.Proficiency in Microsoft Office Suite, and reporting tools.Excellent organizational and multitasking abilities.What you will get in return:Hybrid Working ModelPrivate health insurance.27 working days holiday + Public holidaysOpportunities for professional development.Professional Development (CPD) and Study Guidance programsPositive and hospitable work environment.Opportunity to work with a diverse, agile and global team.Exposure to all aspects of the business and cross-jurisdiction.A genuinely unique opportunity to be part of an expanding large global business + more#J-18808-Ljbffr

Rosewood Villa Magna, Madrid, seeks a seasoned hotel leader to oversee daily operations and steer the property toward exceptional guest experiences. Reporting to the Managing Director, the General Manager will drive strategy, profitability, and brand standards while leading a diverse team in a luxury setting.We seek a minimum of ten years in senior hospitality management, with a proven ability to manage budgets, operations, and safety programs.#J-18808-Ljbffr

Apex Group in Valencia invites applications for a Client Service Manager (EDB). This full-time role involves managing a portfolio of clients, ensuring superior service delivery, and coordinating onboarding and ongoing support.The position reports to the Valencia team leader and ultimately to the Head of CSM Luxembourg. You will work within a hybrid model, gaining exposure to cross-jurisdiction activities and contributing to service improvements in line with the bank’s strategy.#J-18808-Ljbffr

Castillo Hotel Son Vida, a luxury property within The Luxury Collection and part of Arabella Hospitality, seeks a General Manager to lead operations, guest experiences and strategic direction.The GM will oversee leadership, financial performance and the development of teams, while upholding Marriott standards and preserving the property's character and heritage in Mallorca’s luxury market.#J-18808-Ljbffr

Customer Facing & Order Management RepresentativeCustomer Facing & Order Management Representative South CentralAt Essity, we are looking for a Customer Facing & Order Management Representative to join our South Central team. In this customer-focused role, you will be the primary point of contact for customers and work closely with Sales, Marketing, and internal specialist teams to ensure a seamless customer experience.About the RoleYou will play a key role in managing customer interactions, resolving queries, coordinating order-related activities, and building strong relationships with both customers and internal stakeholders. By combining excellent service with effective order management, you will help deliver an outstanding customer experience while supporting our business objectives across the South Central region.This position can be based in Zeist (Netherlands), Mannheim (Germany), or Madrid (Spain) and follows a hybrid working model. For this role it’s important that you are fluent in French and English, both written and verbal, and are comfortable using both languages daily in a customer-facing international environment.What You Will DoAct as the main point of contact for customers as well as Sales and Marketing teams, ensuring timely and effective support.Deliver an excellent customer experience by resolving customer requests and queries as quickly and efficiently as possible.Manage customer interactions with a strong focus on first-call resolution and proactive communication.Build and maintain strong relationships with customers and internal stakeholders.Collaborate closely with Sales representatives to provide full visibility of customer interactions and support customer needs.Work with service specialists to resolve complex customer issues requiring deeper expertise or investigation.Proactively manage exception-based tasks through the C4 platform to enhance customer satisfaction.Ensure accurate and efficient order management in line with established processes and service standards.Leverage your understanding of end-to-end customer and order management processes to drive excellent service delivery.Contribute to continuous improvement initiatives aimed at optimizing customer service and order-to-billing processes.Who You AreYou are a customer-oriented professional who enjoys building relationships, solving problems, and working in a dynamic international environment. You are organized, proactive, and able to collaborate effectively across departments to deliver the best possible customer experience.Additionally, you bring:Experience in customer service, order management, customer support, or a related field.Experience handling customer inquiries, requests, and complaints in a professional and solution-oriented manner.Fluency in French and English, both written and spoken.Familiarity with CRM systems and customer interaction tools.Strong communication and stakeholder management skills.Excellent organizational and time management abilities.A collaborative mindset and the ability to work effectively within cross-functional teams.Strong problem-solving and conflict-resolution skills.A continuous improvement mindset and willingness to challenge existing ways of working.Good English language skills, both written and verbal.What We Can Offer YouOur purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment.At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. We offer a hybrid working environment, opportunities for professional development, and the chance to be part of a global organization committed to making a meaningful difference in people's lives.Innovate for Good - Excel Together - Be You with Us#J-18808-Ljbffr

Air Nostrum, la aerolínea regional, está en un nuevo proceso de selección de tripulantes de cabina (TCP) para incorporar a su plantilla. En Madrid organiza una jornada de puertas abiertas para presentar la empresa y las características del trabajo.Las entrevistas tendrán lugar el lunes 9 de febrero a las 11:00 en el hotel Madrid Alameda Aeropuerto by Meliá (Avenida Logroño, 100). El martes 10, desde las 8:30, asistirán solo los perfiles preseleccionados del día anterior.#J-18808-Ljbffr

EY Global Delivery Services busca un Consultor SAP BRIM para unirse al área AMS SAP en Málaga. Dispondrás de interlocución directa con clientes, planificación de evolutivos y entrega de soluciones SAP adaptadas a los procesos del cliente.Se requieren más de 4 años en BRIM, más conocimientos en SAP SD o FI-AR y experiencia en implementaciones o mantenimiento. Ofrecemos proyectos internacionales y un entorno de aprendizaje continuo.#J-18808-Ljbffr

To be responsible for owning and expanding client relationships with customers to drive revenue growth, client satisfaction and long‑term partnership with assigned accounts. Manages accounts with a typical size of 10-30M portfolio.Key ResponsibilitiesA single point of accountability for the client, ensuring seamless delivery of services and cross‑sell of IT solutions aligned to customer business objectives.Develop and execute a multi‑year account plan aligned with customer priorities and industry trends.Be responsible for account performance in terms of revenue, profitability, payment cycles and growth.Ensure high‑quality delivery of contracted services and solutions.Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction.Lead contract negotiations, renewals and pricing discussions.#J-18808-Ljbffr

Winning Consulting in Madrid is seeking a Client Support Specialist (Chinese-speaking) to join the financial services team supporting a major international bank. You will be the main contact for Chinese-speaking suppliers, handling onboarding, queries and follow-up in a hybrid Madrid environment.You will provide day-to-day platform support, coordinate with technical and operations teams to resolve issues within SLAs, and assist with training materials and KPI monitoring.#J-18808-Ljbffr

Cosmo International Fragrances busca un/a Customer Service Lead para liderar el área de Customer Service en España, coordinando el equipo y supervisando el proceso completo de gestión de pedidos (OTC). Actuará como nexo entre clientes y áreas internas para garantizar un servicio excepcional.La persona seleccionada coordinará con Ventas, Planificación, Producción, Logística y Finanzas, impulsando la mejora continua de procesos y del nivel de servicio, con foco en experiencias del cliente y#J-18808-Ljbffr

Apex Group in Valencia is seeking a flexible, full-time Client Service Manager (EDB) to manage a portfolio of clients, ensure best-in-class service, and build strong relationships with client stakeholders. You will collaborate with EDB and Apex Group teams to optimise the client experience and support the bank’s strategy.The role reports to a team leader in Valencia and offers an attractive salary and benefits package, with hybrid working and opportunities for development.#J-18808-Ljbffr

J.P. Morgan is seeking a Client Relationship Manager in Workplace Solutions to manage relationships with users and decision-makers, drive revenue and growth, and ensure customer satisfaction. You will collaborate with implementations, operations and service desk teams to maximise value from Workplace Solutions products.The role requires building trusted adviser relationships, proactive client management, and the ability to identify value opportunities across named accounts.#J-18808-Ljbffr

Wählen Sie aus, wie oft (in Tagen) Sie eine Benachrichtigung erhalten möchten:Abteilung: OtherMinor Hotels ist eine internationale Hotelgruppe, die über 550 Hotels, Resorts und Residenzen in 56 Ländern in der Region Asien-Pazifik, im Nahen Osten, in Afrika, am Indischen Ozean, in Europa und Amerika betreibt. Als Hotelbesitzer, Betreiber und Investor erfüllt Minor Hotels die Bedürfnisse und Wünsche der globalen Reisenden von heute durch ein vielfältiges Portfolio von acht Hotelmarken – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks und Tivoli. Als Teil von Minor Hotels verantwortet die Region Minor Hotels Europa & Amerika mehr als 350 Häuser in 30 Ländern und plant, in allen Segmenten weiter zu wachsen, mit einem besonderen Fokus auf den gehobenen und Luxusmarken des Unternehmens.Die Reservierungsmitarbeiter der Minor Hotels Group im Zentrum von Madrid mit wettbewerbsfähigem Gehalt (Convenio de Hospedaje Madrid) sucht eine Person zur dauerhaften Anstellung als Agent im CROWen suchen wir?Wir suchen eine Person, welche sich organisieren kann, und proactiv. Jemand der Spass an der Arbeit hat und die Aufgaben der Kontrolle und Organisation in unserer Reservierungsabteilungübernehmen kannWelche Funktionen beinhaltet der Arbeitsplatz?- Anrufe und e-Mails auf eine freundliche und effiziente Art annehmen und bearbeiten- Reservierungen bearbeiten- Weiterleiten von Informationen über die Hotels und derer zur Verfügung stegendener Dienstleistungen- Verstehen und anwenden von Cooperativen Prozessen der M&E (Gruppen) und andere Richtlinien der Minor Hotels Gruppe- Arbeitszeiten: Wechselnde Schichten von Montag bis Sonntag zwischen 08:00 Uhr und 00:00 Uhr, zwei Wochenenden im Monat DienstWechsel jetzt insTeam derMinor Hotels Europe & Americas! Wir freuen uns darauf Dich kennenzulernen!Minor Hotels Europe & Americas setzt sich für die Förderung eines integrativen Arbeitsumfelds ein, in dem alle geschätzt und gleichermaßen gefördert werden. Wir heißen Menschen mit unterschiedlichem Hintergrund und Fähigkeiten herzlich willkommen.Verpass nicht die neuesten Social Media Updates von Minor Hotels Europe & Americas.#J-18808-Ljbffr

AXA XL in Madrid is seeking a Multinational Client Service Specialist to manage the end-to-end policy lifecycle for clients worldwide. You will be the primary contact for clients, brokers, and external partners, ensuring timely communication and accurate handling of documents, bookings, and premiums.Based in our Madrid office, you will collaborate with underwriters, AXA XL offices, and network partners to deliver high-quality service and support across Property, Casualty, Financial Lines, and#J-18808-Ljbffr

ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports customers in their digital transformation and sustainable energy transitions for a green and smart future, helping them to prioritize safety, maximize reliability, and stay resilient.ETAP's expertise has emerged from more than 35 years of global experience, and more recently in 2023 by expanding into new integrated offerings with IGE, a leading electrical engineering software company renowned for its SEE software portfolio for the creation, maintenance, and calculation of electrical installation projects.Our employees' passion for excellence, innovation, and customer satisfaction is our most-prized resource. If you share that passion — and want to be part of a company that leads the energy transition towards a cleaner and more resilient world for future generations — we invite you to join us!ETAP is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.Job Title: Account ManagerLocation: SpainEmployment Type: full-timeThe JobETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports customers in their digital transformation and sustainable energy transitions for a green and smart future, helping them to prioritize safety, maximize reliability, and stay resilient.ETAP's expertise has emerged from more than 40 years of global experience, and more recently in 2023 by expanding into new integrated offerings with IGE, a leading electrical engineering software company renowned for its SEE software portfolio for the creation, maintenance, and calculation of electrical installation projects.Our employees' passion for excellence, innovation, and customer satisfaction is our most prized resource. If you share that passion — and want to be part of a company that leads the energy transition towards a cleaner and more resilient world for future generations — we invite you to join us!ETAP is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.The JobAs a Sales Engineer, you will be responsible for driving growth by selling ETAP’s suite of products (SEE, CANECO and ETAP) and services to new and growth customers. Your role will be pivotal in expanding ETAP’s presence in the market, enabling customers to leverage our agile data platform to manage their engineering and process data as a unified digital twin. You will focus on meeting sales goals while delivering value-driven solutions to new and existing accounts.Key ResponsibilitiesNew Business Acquisition: Identify and engage customers that have not previously used ETAP solutions, securing new logos, and expanding our market presence.Account Growth: Develop and nurture relationships with existing customers to drive upsell and cross-sell opportunities, increasing ARR.Sales Strategy Implementation: Develop and execute detailed account plans, from prospecting and qualifying leads to closing deals, ensuring revenue targets are achieved and forecasts are met.Collaborative Selling: Work closely with internal teams and leverage cross-functional resources to support account management and ensure sales goals are achieved.Market Expertise: Stay informed on industry trends, customer needs, and competitive products to effectively position ETAP’s solutions.Continuous Development: Stay up to date on ETAP’s product offerings and sales methodologies through ongoing training.Customer Engagement: Deliver compelling sales presentations that address specific business needs, showcasing the value and unique differentiation of ETAP’s technology.Issue Management: Proactively address and resolve customer issues, collaborating with internal teams to ensure satisfaction.Pipeline Management: Use Salesforce and the MEDDPICC sales methodology to manage your sales pipeline, ensuring accurate forecasts and reporting.Essential RequirementsProven track record in direct sales, including building relationships at all levels within client organizations.Experience in selling SaaS or DaaS (Data as a Service) solutions.Strong business development experience, with a focus on acquiring new customers.Demonstrated ability to close complex software and product agreements, owning the entire sales process.Experience in industrial software, engineering software, or automation is highly preferred.Fluent English, with excellent written and verbal communication skills.Strong interpersonal and relationship management abilities, able to engage effectively with various stakeholders.Ability to work both independently and collaboratively within a team environment.Desired SkillsPersonable, trustworthy, and able to inspire confidence in clients.Highly self-motivated, proactive, and results oriented.Organized and detail-focused, with the ability to manage multiple tasks simultaneously.Creative, curious, open to feedback and continuous learning.About ETAPThrough its integrated electrical digital twin platform, ETAP delivers best-in-class, seamless customer experience and cloud-ready technology ensuring universal accessibility for designers, engineers, and operators accelerating their digital transformation, even in the highest regulated environments.Over 20,000 enterprises rely on ETAP to unlock total efficiency and sustainability at all stages of the lifecycle for buildings, industries, and infrastructure. Driven by excellence, innovation, and customer satisfaction for over 40 years, ETAP’s deep expertise is supported by the dedication of more than 1,000 employees and a strong community of active users.Joining our team allows you to work on state-of-the-art technology. ETAP software continues to be on the cutting‑edge of research & development while our engineers and scientists explore new concepts and applications in system analysis and operation.ETAP has a friendly, team‑oriented atmosphere where individuals cooperate in a professional environment to grow, transform, and build the best team. You will be surrounded by dedicated, passionate industry experts with the joint vision of unlocking a sustainable future - making the world a better place. ETAP has a friendly, team‑oriented atmosphere where individuals cooperate in a professional environment to grow, transform, and build the best team. You will be surrounded by dedicated, passionate industry experts with the joint vision of unlocking a sustainable future - making the world a better place.ETAP requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.Certain positions dealing with sensitive and/or third‑party personal data may involve additional background check criteria.ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employee with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.Come and join ETAP to create transformative technology that enables our customers to engineer a better world.ETAP requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.Come and join ETAP to create the transformative technology that enables our customers to engineer a better world.#J-18808-Ljbffr

En nuestra sede en Madrid buscamos una persona con formación en marketing y más de tres años de experiencia para incorporarse al equipo de fidelización. Su labor principal será implementar, desarrollar y evaluar la estrategia de fidelización de donantes particulares, trabajando dentro del departamento de fidelización y atención al donante. Con un enfoque multicanal, definirá indicadores clave, objetivos y reportes para optimizar y mejorar las campañas dirigidas a socios y colaboradores. Entre las tareas habituales, participará en la elaboración del plan operativo anual y en la ejecución de acciones omnicanal para incrementar el compromiso, la retención y el valor del ciclo de vida de los colaboradores. También gestionará el proceso de donaciones, la resolución de incidencias, la atención multicanal y la ejecución de campañas de fidelización y retención. Colaborará en la creación de materiales de marketing y en la coordinación con los equipos de captación y comunicación. Además, realizará un seguimiento detallado de los indicadores, elaborará informes de evaluación y propondrá mejoras. Gestionará la calidad y coherencia de los datos en herramientas como Salesforce y Marketing Cloud, y ofrecerá apoyo técnico a otras áreas. El contrato es temporal, con una jornada completa y un salario bruto anual entre 24.001 y 30.000 euros.

Client Service Manager - AIFMApplylocations:Valenciatime type:Full timeposted on:Posted Todayjob requisition id:JR-0024771FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market.We invest in our people, enabling you to develop your skills and build on your experience.If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.# Job specification - Work proactively on a portfolio of clients to support the daily activities of the funds under management; - Act as main point of contact for the clients for day-to-day activities and resolution of any fund-related queries; - Set-up and lead AIFM service review calls with clients to maintain a strong relationship; - Establish and maintainexcellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls; - Ensure compliance withinternal and external processes; - Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures; - Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information; - Ensue all funds have up-to-date policies and procedures that reflect on-going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum. - Prepare the Operating Memorandum and coordinate internal and external review of such document; - Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.E. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information; - Ensure all investor subscription documents incl. side letters are saved on client folder; - Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline; - Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda; - Present AIFM report inthe Board Meeting; - Ensure coordination and review of fund financial reports and long form reports; - Preparation of reportsfor Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company; - Prepare cash payment instructions for review and signature by the Client Service Manager; - Upload investor reports and target fund documentation to the investor portal; - Preparation of presentation materials for physical client visits; - Calculate and review client fees, create invoices and manage timely payment; - Identify opportunities to enhance the client relationship; - Support with ad hoc projects.# Skills Required: - Academic degree, preferably in Finance or Economics; - Experience in the financial sector is of advantage; - Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions; - Strong commercial awareness, analytical and communications skills; - Good working knowledgein MS Office suite; - Fluent in English withexcellent written and oral communication skills.# What you will get in return - A genuinely unique opportunity to be part of an expanding large global business; - A friendly, co-operative and supportive environment; - Training and development opportunities.As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs.#J-18808-Ljbffr

Sweetepictravels is hiring a Remote Customer Service Representative in Spain to be the primary contact for clients, delivering excellent service across channels from a home-based setup.You will handle inquiries related to insurance sales and benefits, conduct outbound telemarketing to uncover opportunities, and support sales administration while ensuring HIPAA compliance. Join a team focused on growth, client satisfaction, and effective remote collaboration.#J-18808-Ljbffr

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:1. Hotel Director/Hotel General Manager background in a cruise ship (shipboard)2. 2-3yrs of hotelier experience3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German)Duties and Responsibilities:1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador's role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments.2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience.3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation.4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products.5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met.6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance#J-18808-Ljbffr

NeXT Consultans busca un/a técnico/a de citaciones para el Proyecto PESA-HEALTH. El puesto se ubicará principalmente en Boadilla del Monte y requiere jornada matutina, aunque puede haber variaciones.Se requiere experiencia administrativa y titulaciones universitarias o formación profesional de grado superior. Se ofrece un entorno de trabajo moderno y acceso a tecnología avanzada en un centro de investigación relevante.#J-18808-Ljbffr

Luxury Travel Consultant - French speakingSpain/UK/South AfricaDescriptionAs a Travel Consultant with an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor‑made journeys that meet the highest standards. In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant – you become a trusted point of contact for clients seeking exceptional experiences worldwide.ResponsibilitiesAdvisingclients –premium cardholders– byphoneandemailin bothFrenchandEnglishHandling customer inquiriesfromquote preparationtobillingforindividual tripsMaking reservationswithairlines ,hotels, andtravel agenciesCreating tailored offers ,travel documents, and detailedtravel itinerariesPassionatelyadvisingandfacilitating unique travel experiencesActivelyselling special promotionsandexclusive offersYour ProfileYou haveexcellent language skillsinprofessional French and English, in written and spoken ( C2according to The Common European Framework)Ability to speak anadditional languagesuch asGermanorItalianis an advantageHave completedtertiary qualificationor equivalent training, ideally in the field oftourismHaveseveral years of professional experiencein thetravel industry, atour operatoror in atravel agencyHaveGDS knowledge( preferably Amadeus )Have excellent destination knowledgeacross keyglobal regionsHave a strongpassionfor everything related totraveland theluxury lifestyle, includinggastronomy ,eventsandcultureAreservice-oriented ,flexibleand able towork under pressureHave apositive attitudeand identify withthe company’s valuesHave strongcommunication skillsValueexceptional serviceandlive by this mottoAvailabilityAre available on a full-time basis ( 40hrs per week )FlexibilityWillingness towork 5 days a weekbetween08:00 and 20:00 ,Sunday to Thursday for UK and Spain.Andbetween7:00 and 22:00, Sunday to Thursday for South Africa.Guidelines for Hybrid/Remote optionLocated in United Kingdom, Spain or South Africa Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions. You must meet their minimum internet speeds if you want to work remotely / in our hybrid model During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup. A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week. From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment. Exceptions may be considered on a case-by-case basis where necessary.BenefitsPaid Time Away from Work : Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.Paid Sabbaticals : One month of paid sabbatical after every five years of serviceExtra Rewards : Their lucrative Loyalty Rewards program includes bonuses and gifts to thank you for being part of our company.Remote Working HolidaysEmployee Discounts : Access to great travel and entertainment discounts, just like their clients’ members enjoy!Be part of their global, dynamic, and inclusive team, with diversity at its core.Discover genuine career opportunities within a dynamic, international company.Who They AreA global luxury concierge service, and their travel department offers a unique opportunity to join a vibrant team. Their clients and colleagues are the cornerstones of what they do, and they serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests. They deliver their service through a combination of a proprietary, technology-enabled platform and the expertise of their highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring, and improving the lives of millions of members. xqziphuCertified B CorpAs a Certified B Corp, they are a part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.#J-18808-Ljbffr

Groupe SAICA busca un gerente de Servicio al Cliente para liderar el equipo regional en Zaragoza. Reportarás a la dirección y trabajarás con Comercial, Logística y Planificación para garantizar entregas puntuales y satisfacción de clientes.Se requiere experiencia en servicio al cliente y/o cadena de suministro en industria, con habilidades para liderar equipos y gestionar KPIs; se valorará conocimiento de procesos VMI y mejora continua.#J-18808-Ljbffr

Franchise Senior Manager Iberia - Minor Hotels Eu&Am - Madrid Location: Madrid, ES Spain Department: Asset and Development Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, i Stay, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands. What will be your mission? The Franchise Senior Manager (Iberia) will support the Development function in driving the expansion of Minor Hotels’ portfolio across Spain & Portugal, with a particular focus on opportunities related to franchise and asset-light growth models. The role will be responsible for identifying, sourcing and advancing new hotel opportunities, working closely with owners, investors and internal teams to evaluate potential projects and support the execution of deals. This position is aimed at profiles with a strong background in hotel development, real estate or hospitality expansion, with the ability to operate in a commercial, fast-paced environment and contribute to the growth of the pipeline and closing of new franchise agreements. What will you do? Development & Deal Sourcing: Proactively identify and originate hotel opportunities across Iberia (conversions, rebrands, new developments) Build pipeline across owners, investors, white label operators and advisors Develop and nurture strong relationships with hotel owners, developers, white label operators, brokers, and other key industry stakeholders. Identify off-market and proprietary opportunities that align with Minor Hotels' brand and regional strategy. Represent Minor Hotels at industry events, conferences and roadshows to strengthen brand visibility and deal flow. Negotiation & Structuring: Lead commercial and strategic assessments of potential franchise opportunities. Collaborate with Feasibility to review market dynamics, competitive positioning, return expectations, and long-term value creation. Partner with Legal to develop term sheets, negotiate franchise agreements and secure internal approvals. Prepare and present business cases, financial summaries and strategic rationales to senior leadership. Onboarding & Transition to Franchise Support: Coordinate all pre-contract and pre-opening phases, including brand fit evaluation, technical alignment and compliance with franchise requirements. Manage the transition to the SVP Franchise Support, ensuring a clear and comprehensive handover for ongoing operational relationship management. Oversee the initial onboarding period to ensure the franchise partner fully understands brand standards, systems and obligations. Deal Assessment, Negotiation & Structuring: Act as the primary point of contact for owners throughout the development, negotiation and pre-opening stages. Provide strategic guidance to owners regarding brand selection, conversion requirements and commercial expectations. Identify future opportunities for conversions, brand upgrades, multi-property agreements or portfolio deals. What are we looking for? Experience 5+ years in hotel Development, Investment, consultancy areas within Hospitality. Demonstrated experience working directly with hotel owners, investors or franchise partners. Strong understanding of franchising models. Qualifications Education: Bachelor’s degree in finance, economics, or business. Technical Skills: Good understanding of financial concepts related to hotel development (feasibility, investment logic, returns) understanding of brand standards, familiarity with asset light operating models strong negotiation and stakeholder management skills. Languages: High level in English and Spanish; additional languages are a plus for international expansion. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities. #J-18808-Ljbffr

From TaylorHopkinson we are seeking for a Field Service Engineer for a global industrial company specialized in advanced battery technologies for industry. Its Energy Storage Systems (ESS) division focuses on supporting the growing global demand for energy storage and enabling the transition toward renewable energy.Role Overview- Installation & commissioning of lithium-ion energy storage systems (containerized solutions) across EMEA and occasionally worldwide- Operation & maintenance support for existing lithium-ion productsKey Responsibilities- Analyze and understand customer applications- Adapt system configurations (battery solutions, power systems, electrical infrastructure) to customer needs- Ensure proper conditions of use and maintenance on‑site- Support customers and demonstrate solution reliability compared to competitors- Troubleshoot and resolve technical issues in coordination with engineering teams- Provide remote monitoring and diagnostics support- Train local partners and subcontractors on maintenance procedures- Support bidding processes with field expertise- Continuously develop product and market knowledge- Contribute to defining service strategies and best practices- Ensure safety, reliability, and operational standards are implemented on‑site- Knowledge sharing & documentation: Contribute to technical documentation (manuals, tools, diagnostic systems)- Deliver training sessions to customers and partnersField Service Activities- Service interventions- System testing and validation- Troubleshooting and repairs- Component replacement- Training delivery- Ensure compliance with corporate safety policies- Monitor and improve customer satisfactionProfile- Engineering background (electrical, energy, electronics, automation, or similar)- Field experience, including outdoor and international environments- Knowledge of battery systems and applications- Strong understanding of electrical systems- Certifications (Required):- Health & safety training (construction-related, minimum 20 hours)- Advanced safety certification (minimum 60 hours + additional specialization training)#J-18808-Ljbffr

EnCosmo International Fragrancesbuscamos incorporar un/aCustomer Service Leadpara liderar el área de Customer Service en España y garantizar un servicio excelente a nuestros clientes.La persona seleccionada será responsable de coordinar el equipo y supervisar el proceso completo de gestión de pedidos, actuando como punto de conexión entre nuestros clientes y las diferentes áreas internas de la compañía.¿Cuál será tu misión?Liderar el departamento deCustomer Service, asegurando una gestión eficiente del procesoOrder to Cash (OTC)y una excelente experiencia de cliente, desde la recepción del pedido hasta su entrega y posterior seguimiento.Trabajarás de manera transversal con los equipos deVentas, Planificación, Producción, Logística y Finanzas, contribuyendo además a la mejora continua de los procesos y del nivel de servicio.Principales responsabilidadesLiderar, organizar y desarrollar el equipo deCustomer Service, estableciendo objetivos y prioridades y realizando el seguimiento de su desempeño.Supervisar el proceso completoOrder to Cash, garantizando una correcta gestión de los pedidos enSAP .Asegurar el seguimiento de los pedidos y mantener informados a los clientes sobre su evolución, posibles modificaciones y fechas de entrega.Coordinarse estrechamente conPlanificación, Producción y Logísticaante cambios, prioridades o necesidades específicas de los clientes.Gestionar y supervisar la resolución deincidencias, reclamaciones, devoluciones y cambios de producto .Analizar las incidencias de cliente, trabajando con los diferentes departamentos en la identificación de causas raíz y acciones de mejora.Colaborar con el departamento deFinanzasen cuestiones relacionadas con cobros y cuentas de clientes.Realizar el seguimiento de lasatisfacción del clientey proponer iniciativas para mejorar el nivel de servicio.Elaborar y analizar indicadores e informes del área de Customer Service.Garantizar la calidad y actualización de la información relativa a clientes y pedidos.Revisar, desarrollar y mejorar losprocedimientos y procesos del departamento, promoviendo la eficiencia y la mejora continua.Formación universitaria, preferiblemente enAdministración y Dirección de Empresas, Comercio Internacional, Supply Chaino similar.Experiencia mínima de3-5 años en Customer Service, preferiblemente en compañías industriales y/o entornos B2B.Experiencia previa encoordinación o gestión de equipos .Experiencia trabajando conSAPy procesos de gestión de pedidos / Order to Cash.Nivel alto deinglés y español, tanto oral como escrito. Valorable buen nivel de francés.Buen dominio de Microsoft Office, especialmente Excel.Excelente capacidad decomunicación y orientación al cliente .Capacidad de organización, planificación y priorización.Perfil analítico, resolutivo y orientado a resultados.Capacidad para trabajar transversalmente y gestionar diferentes interlocutores y prioridades.Proactividad, adaptabilidad y orientación a lamejora continua .¿Qué encontrarás en Cosmo?Formarás parte de unacompañía internacional en crecimiento, dentro de un entorno dinámico y multicultural donde la colaboración, la innovación y las personas son fundamentales.Tendrás la oportunidad de liderar un área clave para nuestra organización, trabajar transversalmente con diferentes departamentos y contribuir directamente a mejorar la experiencia de nuestros clientes y nuestros procesos internos.Si tienes experiencia en Customer Service, disfrutas liderando equipos y te motiva trabajar en un entorno industrial e internacional, queremos conocerte.#J-18808-Ljbffr

Ship's Store Customer Services ManagerAmentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success.Amentum is seeking a Ship's Store Customer Services Manager to support a unique US Navy program on the island of Diego Garcia. The Ship's Store Customer Services Manager is responsible for leading and overseeing customer service operations within the Ship's Store. This role requires a leadership mindset, excellent interpersonal skills, and the ability to ensure exceptional levels of service while maintaining operational compliance with policies and procedures.Job ResponsibilitiesCustomer Service OperationsManaging day-to-day operations of the Ship's Store, ensuring all aspects of customer service run smoothly and efficiently.Ensuring the provision of proactive, polite, and professional customer service to meet or exceed patron expectation Resolving customer service issues in a calm, professional, and efficient manner,including responding to complaints and facilitating resolutions.Monitoring feedback from patrons and identifying opportunities for improvement in customer service processes.Supervision and Team CoordinationLeading and supervising the customer service team, ensuring performance aligns with established company standards.Training, mentoring, and coaching staff to maintain high levels of professionalism and customer service proficiency.Organizing work schedules and assignments to ensure effective service coverage during operating hours.Conducting performance evaluations and providing constructive feedback to team members for improvement.Compliance and ReportingOverseeing compliance with all applicable policies, procedures, and regulations related to customer service and retail operations.Managing records, registers, and reporting documentation for customer service activities, ensuring accuracy and timely reporting to management.Ensuring that store inventory, cash handling, and transactions comply with company and governmental policies.Perform other job-related duties as assigned that are consistent with the nature and level of the position.Required QualificationsA minimum of three (3) years of experience as a customer service supervisor or similar role.Strong leadership skills with the ability to manage, mentor, and motivate a diverse team.Exceptional customer service and interpersonal skills with a proven ability to handle challenging customer situations with professionalism and diplomacy.Effective communication skills to interact with team members, management, and patrons effectively.Strong organizational and time management skills to oversee tasks and schedules in a fast-paced retail environment.Working knowledge of retail operations, including customer service standards, cash handling, and merchandising.Must be in possession of a valid passport and be able to travel internationally.Passport should be valid for a minimum of one (1) year or more at the time of hiring.Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.Must be able to obtain and maintain facility credentials/authorization.Must be able to speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.Preferred QualificationsFamiliarity with Ship's Store operations or Navy retail policies and procedures.Experience within a military or government-operated retail operation, including knowledge of applicable policies and requirements.Prior experience working in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.Valid country driver's license.Training or certifications in customer service, retail management, or leadership.Other ResponsibilitiesSafetyAmentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aidresponsibilities, participating in emergency response tasks, and serving on safety committees and teams.QualityQuality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents andcustomer contracts. Each employee must read and understand their Quality Management andCustomer Satisfaction responsibilities.Procedure ComplianceEach employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.Working EnvironmentThis position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in office, industrial, warehouse, port, airfield, and outdoor environments and may be exposed to high temperatures,humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements.Physical RequirementsRequirements may include prolonged sitting, standing, walking, climbing stairs, lifting up to 25 pounds regularly and 50 pounds occasionally, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirementsassociated with assignment to a remote overseas location.#J-18808-Ljbffr