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Why RTB House?If you are looking for a place where you can excel at developing relationships with your client base by becoming their trusted advisor and most valued vendor, then RTB House might be the right fit for you. Desired Experience:Experience (5+ years) in digital advertising in client facing

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.Visit to learn more. ð Powering Real Work The RoleWe are looking for a customer-oriented and result-driven candidate to join our Account Management Team. As an Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of long tail accounts (LT) within the Benelux and Nordics markets. What will you be doing?Own a portfolio of long tail customers within our Benelux and Nordics markets.Develop a high level of engagement with your accounts and key decision makers that shape their business travel programmes.Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk.Identify growth opportunities and develop your portfolio by adding new business opportunities.Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up-selling and cross-selling.Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.Effectively prioritise your time in order to maximise impact in key business areas.What you will need to succeed?Native Dutch speaker and fluent level of English, both spoken and written. Relevant account management or customer success experience.Background within a SaaS or travel-tech business is highly preferred.Outstanding presentation & communication skills and the ability to build deep relationships.Great prioritisation and time management skills.Result oriented mindset while keeping customer satisfaction as your top priority.Great ability to analyse and translate data for your customers.On top of that, you will only be the right candidate if you are...Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology.Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains.Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around.You seek feedback early and often and are open to both give and take constructive criticism.Our Benefitsð Competitive compensation, including equity in the company;ð Generous vacation days so you can rest and recharge;ð Health perks such as private healthcare;ðªFitness perks such as an onsite gym & fitness app subsidy;;ð§ "Flexible compensation plan" to help you diversify and increase the net salary;ð³ Unforgettable Perk events, including travel to one of our hubs;ð Spring Health - Get access to 12x therapy & 12x coaching sessions per year!;ð Exponential growth opportunities;How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com, and we will confirm whether it is legitimate.

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.Visit to learn more. ð Powering Real Work The role:As an Enterprise Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of top accounts. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.What you will do:Own a portfolio of Tier 1 Customers and develop a high level of customer engagement with your contact and key decision makers within your accountsGain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of PerkIdentify growth opportunities and develop your portfolio by adding new business opportunitiesLeverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholdersBe an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of Up / Cross-selling Develop strong relationships with your clients that will shape their business travel programmesIdentify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutionsAct as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.Effectively prioritise your time in order to maximise impact in key business areasWhat we are looking for:Perfect written and spoken English, any other language is a plusExperience managing top tier accountsOutstanding presentation & communication skills and the ability to build deep relationshipsGreat prioritisation and time management skills Result oriented mindset while keeping customer satisfaction as your top priorityGreat ability to analyse and translate data for your customersOn top of that, you will be the right candidate if you are:Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodologyHonest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gainsFocused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating aroundYou seek feedback early and often and are open to both give and take constructive and direct criticismOur benefitsð A competitive compensation package, including equity in Perkð Generous vacation days so you can rest and rechargeð Health perks such as private healthcare or gym allowance, depending on your locationð§ "Flexible compensation planð³ Unforgettable Perk eventsð A mental health support tool for your well-beingð Exponential growth & personal development opportunitiesEnglish is the official language at the office. Please submit your resume in English if you choose to apply.How We WorkWe believe real connection happens in real life. That’s why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other.Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive.We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference.As a global company serving diverse customers, we want our teams to reflect that same diversity. Whoever you are and wherever you’re from, you’re welcome at Perk.At Perk, we use AI-powered tools to make parts of our recruitment process smoother and create a better experience for candidates, helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans, our talent team and hiring managers, not by AI.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com, and we will confirm whether it is legitimate.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com, and we will confirm whether it is legitimate.

About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.Visit to learn more. ð Powering Real Work The RoleWe are looking for a customer-oriented and result-driven candidate to join our Account Management Team. As an Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of small and medium sized accounts within the UK and Irish markets. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard to build strong lasting relationships with our customers.What will you be doing?Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts.Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk.Identify growth opportunities and develop your portfolio by adding new business opportunities.Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up-selling and cross-selling.Develop strong relationships with your clients that will shape their business travel programmes.Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.Effectively prioritise your time in order to maximise impact in key business areas.What will you need to succeed?Native or near native level of English. Minimum 1-2 years of account management or customer success experience.Background within a SaaS or travel-tech business is highly preferred.Outstanding presentation & communication skills and the ability to build deep relationships.Great prioritisation and time management skills.Result oriented mindset while keeping customer satisfaction as your top priority.Great ability to analyse and translate data for your customers.On top of that, you will only be the right candidate if you are:Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology.Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains.Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around.You seek feedback early and often and are open to both give and take constructive criticism.Our benefits:ð Competitive compensation, including equity in the company;ð Generous vacation days so you can rest and recharge;ð Health perks such as private healthcare;ðªFitness perks such as an onsite gym & fitness app subsidy;;ð§ "Flexible compensation plan" to help you diversify and increase the net salary;ð³ Unforgettable TravelPerk events, including travel to one of our hubs;ð Spring Health - Get access to 12x therapy & 12x coaching sessions per year!;ð Exponential growth opportunities;𫶠VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice;ð "Work from anywhere" in the world allowance of 20 working days per year;ð IRL English or Spanish Lessons are held in the Barcelona office;ð¶ Parental leave of 19 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com, and we will confirm whether it is legitimate.

We are revolutionizing the online ad-serving industry for advertisers, publishers, and networks alike and are seeking to recruit a Publisher Account Manager (Email)Role Summary: This position encompasses both Sales and Account Management responsibilities. You will report numbers and portfolio statu

Account Manager HVM – GermanAt SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. You could be our missing link! Help us bring card acceptance to the masses!As an account manager, you will be responsible for managing the full m

CaixaBank es un grupo financiero con un modelo de banca universal socialmente responsable con visión a largo plazo, basado en la calidad, la cercanía y la especialización, que ofrece una propuesta de valor de productos y servicios adaptada para cada segmento, asumiendo la innovación como un reto

Do you enjoy building relationships and helping businesses grow?Are you excited about working in account management in a high-energy, international team? Does living and working in sunny Barcelona sound like the perfect next step?If so, this opportunity as an Account Manager could be exactly what yo

As an Account Manager, you will play a substantial role in building an excellent relationship with our existing and new clients. The Account Management team is crucial in driving our company’s success, working collaboratively with our clients to make sure that they can get the best outcomes from t

We are revolutionizing the online ad-serving industry for advertisers, publishers, and networks alike and are seeking to recruit a Publishing Account Manager for our Barcelona office. RoleThis position encompasses both Sales and Account Management responsibilities. Experience in account management a

As an Account Manager Support DACH, you'll be pivotal in ensuring our customers in the DACH region feel supported, valued, and wowed by our service. This role is a perfect fit for a proactive problem-solver with a knack for building trust, who's excited by the challenge of increasing both customer

Do you thrive on building strong relationships with business customers?Looking to launch or grow your account management career in a vibrant international office in central Barcelona?Our client looking for a driven German-speaking Account Manager to join a passionate sales team supporting independen

The roleSprichst du Deutsch und möchtest im digitalen Vertrieb im Herzen Barcelonas arbeiten? Hast du Lust, eine zentrale Rolle in der Betreuung wichtiger Kundenbeziehungen in der DACH-Region zu übernehmen?Du möchtest Teil eines weltweit führenden Tech-Unternehmens werden? Praktische Information

Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)

Te apasiona el comercio electrónico? Te gustaría trabajar en un entorno dinámico y estimulante, en el que las oportunidades son numerosas y los retos diarios?¡Es urgente que te unas a nosotros!Showroomprivé es un actor clave del comercio electrónico en Europa.Desplácese hacia abajo para encon

Take a moment to watch our video: The Power to Make Things Possible () We offer: Flexible working hours Professional onboarding and training options Powerful team looking forward to working with you Career coaching and development opportunities Health benefits Reporting to the Regiona

The role will be based in Zaragoza, Navarra or surrounding areas. Te ofrecemos:Salario fijo competitivo + comisionesCoche de empresaPlan de retribución flexibleOnboarding y formación profesionalUn equipo potente con ganas de trabajar contigoOportunidades de desarrollo de carreraEl/la Account Manag

At Glovo, your success is defined by both results and behaviors. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. Company DescriptionGlovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an

Modality: HybridLocation: Poland (Katowice), Czech Republic (Prague) or Spain (Barcelona/Madrid)You will report to: MANAGER, TECHNICAL ACCOUNT MANAGEMENTYour Responsibilities:Customer Success & Value RealizationDevelop and manage customer adoption and success plans. And if that’s you we would love

Proven experience in Enterprise Account Management, Customer Success, or a similar strategic client-facing role, preferably within SaaS, Travel Tech or Fin Tech. We are looking for an experienced, German-speaking Enterprise Account Manager to be a strategic partner to our most valued clients in the

Tu es passionné par le e-commerce ? Tu souhaites travailler dans un environnement dynamique et stimulant où les opportunités sont nombreuses et les challenges quotidiens ?!#Il est urgent de nous rejoindre !Acteur majeur du e-commerce en Europe, Showroomprivé organise pour ses 21 millions de memb

What we ask:Bachelor’s degree in Business Administration, Economics, Engineering, Supply Chain Management or a related fieldCommercial mindset with strong operational capabilitiesCustomer-focused approach with excellent organizational and problem-solving skillsProactive, solution-oriented attitude

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. Company DescriptionGlovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. You will own

Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated

Are you ready to make an impact?Ecolab is searching for a Corporate Account Manager for a future opportunity to serve predominantly lodging segment, restaurants and long-term care facilities, schools, commercial buildings and military facilities. You will achieve the sales and profit targets for t

Hello! ðAt Factorial we're looking for a new Account Managerfor the Spanish Market to help us support and scale our CX Account Manager team to the next level.

We are revolutionizing the online ad-serving industry for advertisers, publishers, and networks alike and are seeking to recruit an Advertiser Account Manager (Russian Speaker) for our Barcelona office. As an Advertiser Account Manager you will be responsible for scaling a portfolio of medium to lar

We are revolutionizing the online ad-serving industry for advertisers, publishers, and networks alike and are seeking to recruit an Advertiser Account Manager (Chinese Speaker) for our Barcelona office. As an Advertiser Account Manager you will be responsible for scaling a portfolio of medium to lar

Location: On-site in Barcelona (Spain)Salary: 65,000 – 95,000 OTE (base + uncapped commission) + equityLanguages: Native-level French, fluent EnglishExperience: 1+ year in B2B SaaS sales, account management, or customer successAnything else: Full-time + mandatory 2-month onboarding period in ViennaWHAT'S THE PROJECT?The project is that you bring your talent and your ambition to a market leader transforming how small and mid-sized businesses communicate. Our client is Europe's market leader for AI phone agents for SMBs, scaling from $1M to $10M ARR in under 12 months and serving over 10,000 customers. Now expanding globally into new product lines, the company operates at breakneck speed with high ownership, direct feedback, zero politics, and no unnecessary meetings.AND WHAT'S MY ROLE IN THIS?As Account Manager for the French market, you'll take full ownership of an existing customer portfolio, driving expansion revenue and ensuring long-term customer success across the entire account lifecycle.Act as the primary point of contact for existing accounts, running regular reviews, discovery calls, and QBRsOwn expansion revenue across your portfolio, managing upsells, add-ons, and renewals toward monthly and quarterly quotasAnalyze product usage to identify growth opportunities and demonstrate how AI can automate additional business processesEnsure smooth onboarding, high adoption, and long-term customer satisfaction alongside Customer SuccessChannel structured market and customer feedback back to Product and Marketing teamsMaintain clean CRM pipelines, accurate account plans, and reliable revenue forecastsOK, AND WHAT DO YOU NEED?At least 1 year of experience in B2B SaaS sales, account management, or customer success (startup/scale-up environment preferred)Proven track record in high-velocity sales, upselling, renewals, or driving expansion revenue across existing accountsNative-level French with strong confidence leading client demos, reviews, and commercial callsHigh tech and AI savviness with a deep understanding of software product valueExperience working in high-volume execution environments with short deal cyclesFull availability for a mandatory 2-month onboarding program in Vienna before settling on-site in Barcelona or ViennaTHAT'S IT?You're a highly competitive, self-driven professional who thrives in fast-paced, high-intensity environments. You bring an entrepreneurial mindset, strong resilience under pressure, and a passion for rapid execution. You're structured, customer-focused, and love taking full ownership of your targets while publicly celebrating big wins with a scaling team.Discipline(s): Sales ManagementJob type: Mid level - 1 to 3 years

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!Job DescriptionThe SecureOT Technical Account Manager (TAM) serves as the customer's trusted technical advisor following deployment of the SecureOT Platform. The TAM is responsible for driving platform adoption, improving operational maturity, promoting best practices, and ensuring customers realize measurable business value from their SecureOT investment.Modality: HybridLocation: Poland (Katowice), Czech Republic (Prague) or Spain (Barcelona/Madrid)You will report to: MANAGER, TECHNICAL ACCOUNT MANAGEMENTYour Responsibilities:Customer Success & Value RealizationDevelop and manage customer adoption and success plans.Guide customers through 30/60/90-day adoption programs following go-live.Help customers achieve defined cybersecurity and operational objectives.Translate technical platform data into meaningful business outcomes.Identify opportunities to improve platform utilization and customer maturity.Provide technical input into renewal, expansion, and strategic planning activities.Platform Health & Technical AdvisoryReview asset visibility, vulnerability management, and data quality metrics.Identify risks, adoption gaps, and optimization opportunities.Recommend best practices for SecureOT configuration and utilization.Advise customers on platform roadmap alignment and operational improvements.Act as the technical voice for assigned customers within Rockwell Automation.Customer EnablementTrain customer users and administrators on SecureOT capabilities.Educate customers on dashboards, reporting, workflows, and platform features.Promote adoption of standard SecureOT reporting and best-practice operational processes.Build customer competency and self-sufficiency over time.Strategic Technical ReviewsLead Monthly Technical Reviews (MTRs).Develop value-focused reporting and executive-friendly summaries.Present adoption progress, health metrics, recommendations, and risks.Partner with Customer Success Managers on Quarterly Business Reviews (QBRs).Track action items and technical recommendations through resolution.Cross-Functional CollaborationWork closely with Customer Success, Professional Services (CPS), Support, Product Management, Sales, and Managed Services teams.Participate in customer onboarding and transition activities.Ensure successful handoff from deployment teams into steady-state operations.Escalate recurring customer challenges and enhancement opportunities to Product Management.The Essentials – You Will Have:Bachelor's degree.The Preferred – You May Also Have:Bachelor's Degree in a technology-related field.2+ years of experience with Kibana or other similar visualization tools – Proficiency in creating dashboards and visualizations using Kibana or equivalent software.Experience leveraging reporting and visualization tools to support cybersecurity initiatives and compliance.Demonstrated ability to interact directly with clients to meet project timelines and defined scope of work.Ability to translate complex technical topics and data into clear, non-technical language for diverse audiences.2+ years of experience delivering training sessions to clients on product usage.Proven track record of working with both our teams and external clients.2+ years of experience with operational or in an OT environment.Professional level speaking experience in either Spanish or PortugueseWhat We Offer:Our benefits package includes …Volunteer Paid Time off available after 6 months of employment for eligible employeesCompany volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.On-demand digital course library for professional developmentComprehensive mindfulness programs with a premium membership to CalmEmployee Assistance ProgramPersonalized wellbeing programs through our OnTrack program... and other local benefits!#LI-Hybrid#LI-RG1Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.SummaryLocation: Katowice, Poland; Barcelona, Spain; Madrid, Spain; Prague, Czech RepublicType: Full time

El marketing digital ha dejado de ser una línea en un presupuesto para convertirse en el motor de crecimiento de las marcas. Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". Pero entre tanta herramienta, dato y canal, muchas empresas necesitan un aliado que conecte todas las piezas: estrategia, tecnología, ejecución y resultados. Adsmurai se ha convertido en ese aliado.Somos un Growth-Tech Partner. Combinamos tecnología propia, datos, inteligencia artificial y criterio experto para convertir el marketing en un sistema de crecimiento escalable. Diseñamos, construimos y optimizamos el sistema completo que hace que una marca crezca mejor, porque creemos que el crecimiento no viene de hacer más campañas, sino de conectar mejor las piezas.Nuestra plataforma, Adsmurai Marketing Platform, es el cerebro de todo. Centraliza la gestión de campañas, datos, audiencias y feeds, permitiendo a marcas y agencias escalar resultados mediante estrategias automatizadas e inteligentes. Integra múltiples fuentes, plataformas y KPIs en tiempo real, automatiza catálogos y creatividades, y analiza datos de e-commerce, CRM y medios para optimizar la eficacia publicitaria.Con una cultura basada en la excelencia, la agilidad y la colaboración, impulsamos un entorno donde la innovación audaz y la eficiencia generan resultados transformadores. Nuestro equipo, formado por más de 460 expertos, es clave en esta revolución tecnológica.Somos partner oficial de Meta, Google, Pinterest y TikTok, y referente para marcas líderes en retail-fashion, lujo, educación y deportes. Contamos con oficinas en Barcelona, Málaga, Bogotá y Madrid, estableciendo el estándar global de eficiencia y excelencia en marketing digital. Estamos en la búsqueda de un/a talentoso/a Digital Account ManagerSeniorcon más de 6 años de experiencia en el área del Paid Media para unirse a nuestro equipo en Barcelona.Desafíos del rol:Gestionar y desarrollar relaciones sólidas y de largo plazo con nuestros clientes.Liderar reuniones, presentaciones, status y business reviews con clientes.Detectar y aprovechar oportunidades de negocio.Cumplir con los KPIs de negocio.Desarrollar estrategias de conversión con Partners como Facebook, Instagram, TikTok, Pinterest, entre otros.Asegurar la correcta planificación y ejecución de las estrategias, cumpliendo tiempos, alcance y estándares de calidad.Crear planes estratégicos junto con el cliente.Colaborar y ser un referente dentro del equipo de Paid Media Specialists en el análisis de resultados de campañas (Social & Search Ads) y propuestas de optimización.Seguimiento, coordinación y marcar prioridades dentro del equipo. Eres tu si:Conocimiento del ecosistema de la publicidad digital: Google Ads, Meta, TikTok Ads, etc.Experiencia previa en Account Management dentro de una agencia de marketing digital.Experiencia en gestión de clientes en diferentes sectores y gestionar múltiples proyectos.Mentalidad analítica y capacidad para reportar con visión de negocio.Acostumbrado/a a trabajar con KPIs como ROAS, AOV y evolución de cuentas a nivel internacional.Orientación estratégica y enfoque en objetivos.Capacidad para liderar equipos y trabajar de forma transversal con diferentes especialistas.Espíritu internacional y capacidad para comunicarse fluidamente en inglés (tanto hablado como escrito). Otros idiomas serán valorados.Excelentes habilidades interpersonales y un enfoque entusiasta y práctico. Ofrecemos:Contrato indefinido.Horarios flexibles de entrada y salida.Modelo híbrido oficina-remoto. Jornada intensiva los viernes, mitad de julio y en agosto.23 días de vacaciones (+1 día por cada año de antigüedad).Día libre por tu cumpleaños.Formación continua y desarrollo profesional mediante nuestro Plan de Carrera.Acceso a AdsmuAcademy (plataforma de formación para empleados).Actividades de equipo y afterworks.Clases de inglés.Convenio con gimnasios (WellHub)Plan de retribución flexible: ticket restaurante, transporte y seguro médico. Estos son nuestros valores:Make things happen: Aplicamos la razón en la toma de decisiones basándonos en datos. Gestionamos de principio a fin y orientándonos a resultados.Walk, run, fly: Disparamos la proactividad ejecutando ideas. Nos marcamos metas ambiciosas, tenemos curiosidad y no tenemos miedo al fracaso.Passionate players: Trabajamos con actitud positiva y ponemos pasión en todo lo que hacemos, con perseverancia y orgullo por nuestro trabajo.Work together: Construimos relaciones de confianza basadas en la honestidad. Escuchamos, empatizamos y respetamos a las personas.Nuestra cultura está alineada con los valores universales de libertad, cooperación y autorrealización. Trabajamos cada día para que todo el mundo tenga las mismas oportunidades independientemente de su sexo, etnia, nacionalidad, orientación sexual, creencias políticas o religiosas y nunca aprobaremos ninguna acción discriminatoria. xiphteb Adsmurai nació en 2014 de una conversación entre amigos y tratamos de mantener y transmitir ese buen rollo y convertirlo en un pilar fundamental de nuestra cultura. #PaidMedia #FacebookAds #TikTokAds #GoogleAds #Account #Barcelona

Tu es passionné par le e-commerce ? Tu souhaites travailler dans un environnement dynamique et stimulant où les opportunités sont nombreuses et les challenges quotidiens ?!#Il est urgent de nous rejoindre !Acteur majeur du e-commerce en Europe, Showroomprivé organise pour ses 21 millions de membres des ventes exclusives, limitées dans le temps, de produits et services de grandes marques bénéficiant de fortes réductions. Le site réalise près d'un milliard de volume d’affaires en 2025. Le groupe compte plus de 1 000 collaborateurs ultra-motivés et s'engage activement contre toutes les formes de discriminations.Ta mission, si tu l'acceptes...Sous la responsabilité du Category Leader, tu as pour mission principale le développement d’un portefeuille de vendeurs en coordination avec les équipes achat-vente.Tu es chargé de l'accompagnement des vendeurs sur la Marketplace Showroomprivé. Tu as un objectif de volume d’affaire à atteindre sur tes catégories de produits et es en charge de l’animation de l’offre de ton portefeuille vendeur pour y parvenir.1/ Définir une stratégie sectorielleS’aligner sur la stratégie commerciale de tes catégories avec les équipes achat-vente correspondantes, en particulier concernant les marques stratégiquesParticiper aux points d’alignement et d’itération sur cette stratégie au fil des opportunités business qui se présentent à nous2/ Accompagner un portefeuille vendeursContact quotidien avec l’ensemble des fournisseurs français et internationauxMise en place de la stratégie marketplace et plan de développement de tes fournisseursPréparer et animer les business review et rdv commerciauxCréer une relation forte avec tes vendeurs3/ Développer le volume d’affaire de tes vendeurs en s’assurant de la satisfaction clientConseiller et co-définir une stratégie de vente avec tes vendeurs au travers :Du développement d’une offre fond de rayon (long tail)De la définition d’un calendrier de mises en avant en Home Page (Vente Flash)Suivre et coordonner la bonne exécution de cette stratégie de vente auprès de tes vendeurs et de l’ensemble des équipes Showroomprivé impliquéesVendre des services de Trade Marketing à tes vendeursProposer et mettre en place des plans d’actions pour faire grandir le volume d’affaires durablementSuivre la qualité de service de tes vendeursSuivre le volume d’affaire généré sur ton périmètreReporting sur l’activitéCe qui fera la différence...Tu as au moins 6 ans d'expérience sur un poste similaire.Doté d’un bon relationnel, organisé, proactif, tu as une culture orientée business et aimes le travail « bien fait », de plus, tu as une sensibilité produit et tu es à l'aise avec les chiffres.Tu es à l’aise avec l'anglais (oral + écrit), et tu parles idéalement espagnol. Tu maîtrises le pack office (Excel / Powerpoint).Une maîtrise de l'espagnol et de l'anglais est attendue (oral et écrit) Une expérience sur l'outil Mirakl est un plus

Estamos en la búsqueda de un/a talentoso/a Paid Media Account Manager con más de 3 años de experiencia en Paid Media para unirse a nuestro equipo en Barcelona. Colaborar con los Paid Media Specialists en el análisis de resultados de campañas (Social & Search Ads) y propuestas de optimización.

Te apasiona el comercio electrónico? Te gustaría trabajar en un entorno dinámico y estimulante, en el que las oportunidades son numerosas y los retos diarios?¡Es urgente que te unas a nosotros!Showroomprivé es un actor clave del comercio electrónico en Europa. Para sus 21 millones de miembros, organiza ventas exclusivas y limitadas en el tiempo de productos y servicios de grandes marcas, con importantes descuentos.El sitio genera cerca de mil millones de euros de volumen de negocio en 2025. El Grupo cuenta con más de 1.000 empleados altamente motivados y se compromete activamente contra todas las formas de discriminación.Tu misión, si aceptas el reto...Bajo la responsabilidad del Category Leader, tu principal misión será desarrollar una cartera de vendedores en coordinación con los equipos de compras y ventas.Serás responsable de acompañar a los vendedores en el Marketplace de Showroomprivé. Tendrás un objetivo de volumen de negocio que alcanzar en tus categorías de productos y te encargarás de dinamizar la oferta de tu cartera de vendedores para conseguirlo.1. Definir una estrategia sectorialAlinear la estrategia comercial de tus categorías con los equipos de compras y ventas correspondientes, especialmente en lo relativo a las marcas estratégicas.Participar en las reuniones de alineación y en la actualización de esta estrategia a medida que surjan nuevas oportunidades de negocio.2. Gestionar una cartera de vendedoresMantener un contacto diario con el conjunto de proveedores franceses e internacionales.Implementar la estrategia Marketplace y el plan de desarrollo de tus proveedores.Preparar y dirigir las revisiones de negocio y las reuniones comerciales.Crear una relación sólida con tus vendedores.3. Desarrollar el volumen de negocio de tus vendedores garantizando la satisfacción del clienteAsesorar a tus vendedores y definir conjuntamente una estrategia de ventas Supervisar y coordinar la correcta ejecución de esta estrategia de ventas con tus vendedores y con todos los equipos de Showroomprivé implicados.Comercializar servicios de Trade Marketing a tus vendedores.Proponer e implementar planes de acción para aumentar de forma sostenible el volumen de negocio.Supervisar la calidad del servicio ofrecido por tus vendedores.Hacer seguimiento del volumen de negocio generado en tu perímetro.Elaborar informes sobre la actividad.Lo que marcará la diferenciaTienes al menos 6 años de experiencia en un puesto similar.Tienes buenas habilidades interpersonales, eres organizado/a y proactivo/a, tienes una clara orientación al negocio y te gusta hacer un trabajo de calidad.Tienes sensibilidad por el producto y te sientes cómodo/a trabajando con cifras.Te desenvuelves bien en inglés, tanto oralmente como por escrito, y el conocimiento del español será valorado.Dominas el paquete Office, especialmente Excel y PowerPoint.Se requiere un buen dominio del inglés, tanto oral como escrito.La experiencia con la herramienta Mirakl será valorada.

About the roleAmenitiz is seeking an Account Manager for the French Market to play a key role in maximizing client value and driving revenue growth. This position focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will be responsible for maintaining a positive revenue retention rate, ensuring customer satisfaction, and contributing to the company’s long-term success.Your missionsDriving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients.Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction.Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities.Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions.Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals.Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty.About you2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS companyFluency in French and proficiency in English. Either Spanish or Italian is a plus.Client-focused problem solver, with experience in account management, customer success, or sales.Passionate about customer success, going the extra mile to help clients grow.Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight.Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success.Our offerCompetitive salary with performance-based incentivesStock options with a progressive vesting scheduleComprehensive health insurance25 days of holidays from day one, rising to 28 after your first year and 30 after two years10 a day for lunch through our virtual canteen, Kombo, every day you work from the officeFlexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration optionsOn-demand salary access - no need to wait until the end of the monthAny book, purchased for you, plus access to a shared team libraryAn international team of 35+ nationalities based in one of Europe's leading tech hubs#LI-LD1LocationBarcelonaEmployment TypeFull timeLocation TypeOn-siteDepartmentCustomer Success

About ExoClick: ExoClick is an innovative and global ad company serving 20 billion daily geo-targeted ads to web and mobile advertisers & publishers. We are part of EXOGROUP, a set of companies made up of +200 talents and offering a wide range of services within the digital business landscape with headquarters in Barcelona and offices in Dublin, Porto and Valencia.We are revolutionizing the online ad-serving industry for advertisers, publishers, and networks alike and are seeking to recruit a Publisher Account Manager (Email)Role Summary: This position encompasses both Sales and Account Management responsibilities. You will be responsible for developing and managing effective relationships with 35-50 email publishers. You act as the bridge between the publisher and Exoclick’s monetization tools, ensuring publishers reach their revenue goals while staying compliant with network guidelines.You will report numbers and portfolio status to the Email Team Manager and the Head of Publishing. Key Responsibilities: Portfolio Optimization: Daily monitoring of publisher performance to suggest improvements in monetization.Growth Planning: Identify and qualify new leads to expand your assigned portfolio.Relationship Management: Build long-term loyalty through proactive communication and fast issue resolution.CRM Discipline: Maintain accurate records in HubSpot (tasks, QBRs, and pipeline status).Requirements: Experience: Minimum 2+ years of experience in the email industry, preferably on the supply/publisher side, with a focus on monetizing traffic. Prior experience with dating advertising inventory and dating email marketing will be highly appreciated. Industry knowledge: Strong understanding of online digital/advertising and the general needs of online advertisers and publishers. Business Acumen: Proven experience in business development and account management, with a track record of achieving revenue goals. Technical Skills: Experience managing, monitoring, and planning email databases using CPC and CPM models. Proficiency in Excel/spreadsheets for data analysis. A minimum of technical skills, including familiarity with HTML and Analytics tools. Language: Fluent English is a must. Additional languages (Spanish, French, Russian) are highly valued. Education: Degree in Marketing, Business, or Communication. What you'll find working at ExoClick:We offer a position in a young, dynamic and international team with exceptional working conditions in unique offices high up in the Torre Mapfre, one of Barcelona's world-renowned landmarks, located right on the city's seafront.Additionally, we offer the opportunity for permanent training, personal development, ambitious career growth, and a competitive salary.Most of all, we offer a position in a team that thrives on achievement, success, and leadership within our industry. Our core company value is innovation: where people and creativity drive innovative technology. If you have an innovative, winning mentality, this position is for you!Our company benefits:Flexitime and summer schedule;Private health insurance;Your Birthday off as a paid holiday;Flexible compensation plan: travel, meals & childcare;Additional internal and external training through our EXOGROUP University program;English, Portuguese & Spanish classes;training budget & study leave;Employee referral program bonus - You can earn 2500Eur by referring someone!Exciting team buildings in locations such as Ibiza;Office games room/chill-out zone;Organic fruit;Monday team breakfast;Yoga classes;Subsidised Well-Being activities;Calm App;Massages;Subsidized catering;Flexible remote work;Home office set up budget of 500 Eur;Is this not the right role for you? Then make sure to check out all other roles we have open for you on our careers website.The companies that are part of EXOGROUP are the data controllers regarding your personal data, in order to consider your application for present or future vacancies in our organization. For more information about the processing of your personal data and on how to exercise your rights of access, rectification, suppression, limitation, portability and opposition please visit the Protection Informative Clause Candidates.DepartmentPublishingEmployment TypeFull-TimeMinimum ExperienceMid-level

About ExoClick: ExoClick is an innovative and global ad company serving 20 billion daily geo-targeted ads to web and mobile advertisers & publishers. We are part of EXOGROUP, a set of companies made up of +200 talents and offering a wide range of services within the digital business landscape with headquarters in Barcelona and offices in Dublin, Porto and Valencia.We are revolutionizing the online ad-serving industry for advertisers, publishers, and networks alike and are seeking to recruit an Advertiser Account Manager (Russian Speaker) for our Barcelona office. RoleThis position requires a candidate who is energetic, enthusiastic, and motivated to work in a leading and dynamic company within the online entertainment sector. As an Advertiser Account Manager you will be responsible for scaling a portfolio of medium to large sized global advertisers as well as the management and optimization of their online campaigns using ExoClick's proprietary technology and network solutions. You are in direct contact with the advertisers to ensure they are meeting their ROI objectives, increase Exoclick’s revenue, and will be required to generate statistical and financial reports for your clients and Management. You will report directly to the Sales Manager of Advertising.Profile You understand the general needs of online advertisers and publishers and you are able to manage a portfolio of 30+ accounts successfully. Extremely organised and rigorous. Proactive, with strong communication skills. Analytical mind, good with calculations and statistics. Strong team player and contributor. We will value any previous experience as a media buyer, advertiser, affiliate or traffic manager. French or Chinese highly valued. Daily tasks includeMonitoring and optimization of advertising campaigns. Clients follow up and growth account planningNegotiation of agreements and pricing. Identify growth opportunities (cross-selling, upselling) in order to scale your clients.Keep up to date with latest market news and industry trends.Be willing to prospect and qualify new leads for your own portfolio. Maintain CRM up to date. Your goalsBuild strong and sustainable relationships with your clients through strategic thinking and assist them with reaching their ROI objectives. Daily and weekly monitoring, analysis and help in optimization of their advertising campaigns. You must have the ability to identify areas of improvement and act on them fast.Interpret statistical data and campaign reports effectively. Meet and exceed your quarterly revenue goals generated from your global portfolio. Participate and communicate actively with other team members within the sales division (Publishing, Performance, CS) to aid knowledge, provide constructive updates, feedbacks and best practice sharing. What you'll find working at ExoClick:We offer a position in a young, dynamic and international team with exceptional working conditions in unique offices high up in the Torre Mapfre, one of Barcelona's world-renowned landmarks, located right on the city's seafront.Additionally, we offer the opportunity for permanent training, personal development, ambitious career growth, and a competitive salary.Most of all, we offer a position in a team that thrives on achievement, success, and leadership within our industry. Our core company value is innovation: where people and creativity drive innovative technology. If you have an innovative, winning mentality, this position is for you!Our company benefits:Flexitime and summer schedule;Private health insurance;Your Birthday off as a paid holiday;Flexible compensation plan: travel, meals & childcare;Additional internal and external training through our EXOGROUP University program;English, Portuguese & Spanish classes;training budget & study leave;Employee referral program bonus - You can earn 2500Eur by referring someone!Exciting team buildings in locations such as Ibiza;Office games room/chill-out zone;Organic fruit;Monday team breakfast;Yoga classes;Subsidised Well-Being activities;Pension plan;Calm App;Massages;Subsidized catering;Flexible remote work;Home office set up budget of 500 Eur;Is this not the right role for you? Then make sure to check out all other roles we have open for you on our careers website.The companies that are part of EXOGROUP are the data controllers regarding your personal data, in order to consider your application for present or future vacancies in our organization. For more information about the processing of your personal data and on how to exercise your rights of access, rectification, suppression, limitation, portability and opposition please visit the Protection Informative Clause Candidates.DepartmentAdvertisingEmployment TypeFull-TimeMinimum ExperienceMid-level

Buscamos un/a Manager de Customer Care que lidere nuestro equipo de atención al cliente, asegurando la excelencia operativa y una experiencia de cliente consistente y escalable.

SITA is seeking a Customer Success Senior Consultant to join our global Customer Experience Management team in Barcelona.

Proven track record of leading cross‑regional or global process standardization and improvement initiatives. Demonstrated success managing and developing globally distributed teams. Establish and evolve global process standards, SOPs, governance frameworks (including decision rights, escalation cr

ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. OUR CULTURE Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before. • We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place., • Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths., • Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. The Role: Customer Service Team Manager We are seeking a German-bilingual Customer Service Team Manager to build and lead our founding German Customer Experience team, based in our Center of Excellence in Barcelona on a hybrid schedule. This is a hands-on, people-first leadership role responsible for standing up and scaling a high-performing CX team that delivers consistently exceptional customer experiences across all channels—phone, chat, email, and social—for our German-speaking customers. Fluency in both German and English is required, as you will hire, coach, and develop frontline German-speaking Customer Experience Specialists while collaborating across our global CX organization. In this role, you will drive measurable business and customer impact by developing frontline talent, embedding operational rigor, translating data and customer insights into action, and leveraging technology and automation to continuously improve performance, efficiency, and engagement in a fast-paced, dynamic environment. • Lead, manage, and develop a team of Barcelona - based CX Specialists delivering best-in-class omni-channel customer experiences (phone, chat, sms, email)., • Elevate team performance and KPIs (CSAT, FCR, Quality, Productivity) through continuous improvement, empowering the team to deliver frictionless, luxury-grade service rooted in a genuine, human-centered Quince standard of care, • Coach and mentor team members to grow their skills, maintain engagement, and exceed performance expectations., • Collaborate cross-functionally with product, logistics, and marketing to solve customer pain points, improve processes, and elevate the customer journey., • Lead initiatives that reduce friction, improve efficiency, and enhance customer satisfaction, applying Test & Learn and Scrappy thinking., • Assist with hiring, onboarding, and training CX Specialists, ensuring alignment with Quince values and operating principles., • 4+ years of customer experience or support leadership, including 2+ years managing high-volume, customer service teams (retail or e-commerce a plus)., • Professional fluency in German and English (written and spoken) — able to coach, deliver feedback, and communicate nuanced customer and business topics effectively in both languages., • Proven ability to maintain engagement, accountability, and performance in remote and distributed teams., • Strong understanding of key CX metrics and ability to drive results using KPIs., • Experience with CX platforms such as Zendesk, Gladly, or similar ticketing/CRM tools., • Excellent written and verbal communication skills, with keen attention to clarity, tone, and customer focus., • Comfortable working in a fast-paced, evolving startup environment, demonstrating adaptability, growth mindset, and scrappiness., • Weekend and holiday availability, especially during peak periods (November–December)., • Hybrid set up: 4 days at office required, 1 day from home., • Bachelor’s degree or higher preferred. WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. #J-18808-Ljbffr

HARTING Technology Group seeks a Senior leader to drive global customer service excellence and end-to-end Quote-to-Cash improvements.

Overview En Showroomprivé, lideras la gestión de una cartera de vendedores en el Marketplace para impulsar el volumen de negocio y la satisfacción del cliente. Trabajas de la mano con compras y ventas para alinear estrategias y explotar oportunidades de negocio. Tu rol combina desarrollo de proveedores, ejecución de planes comerciales y seguimiento de resultados, con foco en crecimiento sostenible y calidad del servicio. Es una oportunidad para impactar en un líder europeo del comercio electrónico, con enfoque en marcas estratégicas y expansión internacional. Responsabilidades • Definir y alinear la estrategia sectorial de tus categorías junto a compras y ventas, • Gestión diaria de proveedores franceses e internacionales y ejecución del plan de desarrollo de proveedores, • Conducir revisiones de negocio y reuniones comerciales, manteniendo relaciones sólidas con vendedores, • Asesorar a vendedores para definir estrategias de ventas y asegurar ejecución coordinada, • Comercializar servicios de Trade Marketing y proponer planes de acción para aumentar volumen de negocio, • Supervisar la calidad del servicio de los vendedores y hacer seguimiento de su volumen de negocio, • Elaborar informes de actividad y resultados del perímetro, • Participar en la dinámica de marketplace para optimizar la oferta y el rendimiento Requisitos principales, • 6+ años de experiencia en un puesto similar, • orientación al negocio y enfoque en resultados, • fuertes habilidades interpersonales, organización y proactividad, • confort con números y análisis de datos, • nivel avanzado de inglés; español valorado, • dominio de Excel y PowerPoint, • experiencia con herramientas de marketplace; Mirakl valorada, • capacidad para trabajar con clientes (proveedores) y equipos transversales, • habilidad de negociación, • proactividad, • orientación al cliente, • Excel, • PowerPoint, • Mirakl

Overview In this role you will manage a portfolio of client accounts in Spain, collaborating with sales and technical teams to maximize revenue and client success. You will design data-informed campaign strategies for top brands, ensure premium service, and drive long-term relationships. This position offers a chance to influence outcomes for major clients while working in a dynamic, international AdTech environment. You will be empowered to cross-sell and upsell within RTB House’s full product suite, shaping client journeys and growth. Compensaciones / Beneficios • competitive salary + bonus scheme, • personal development budgets, • flexible working arrangements, • meal vouchers, • co-working space option in Madrid or Barcelona, • comprehensive onboarding process Responsabilidades, • Manage a portfolio of client accounts and cooperate with leading brands in Spain, • Meet clients face-to-face to ensure premium customer service, • Create campaign strategies across industries using data, creativity, and client needs, • Monitor campaign margins and scale aligned with company goals, • Respond to inquiries promptly and provide campaign status reports with improvement ideas for cross-sell and upsell, • Maintain customer success and long-term relationships, • Provide information about RTB House’s services and products to clients, • Assist customers in launching ad campaigns and processing orders, • Ensure timely payments for services Requisitos principales, • 5+ years of experience in digital advertising in client-facing roles, • Experience in AdTech, advertiser or agency environments (online), • Bachelor’s degree or equivalent, • Strong commercial acumen, • Fluency in Spanish and advanced English (C1), • Proficiency with MS Office and Google Workspace, • Knowledge of customer support tools and processes, • Ability to identify and understand customer needs, • Excellent analytical and problem-solving skills, • Strong verbal and written communication, multitasking, energy, and motivation, • Positive, proactive attitude, • strong commercial acumen, • excellent communication, • multitasking and high energy, • MS Office, • Google Workspace, • customer support tools and processes

Overview As Account Manager for the French Market, you will drive revenue growth by expanding MRR through strategic upsells while nurturing client relationships. You will guide product adoption, run value-focused conversations, and use data to optimize performance, all within Amenitiz’s customer-centric mission. You’ll collaborate with cross-functional teams to ensure high client satisfaction and long-term retention. This role offers an opportunity to shape success for a portfolio of French-speaking clients in a fast-growing SaaS environment. Compensaciones / Beneficios • Competitive salary with performance-based incentives, • Stock options with progressive vesting, • Comprehensive health insurance, • 25 days of holidays (28 after 1 year, 30 after 2 years), • Lunch benefit via Kombo on office days, • On-demand salary access Responsabilidades, • Drive revenue growth through strategic upsell initiatives to raise MRR, • Enhance customer retention by proactively nurturing relationships, • Increase product adoption by guiding clients through platform features, • Lead high-impact conversations via video demos and business reviews, • Leverage data to optimize performance, monitor upsell/retention metrics, • Act as a brand ambassador, reinforcing Amenitiz value and fostering loyalty Requisitos principales, • 2-3+ years in Account Management or Sales, preferably in SaaS, • Fluent in French and proficient in English; Spanish or Italian is a plus, • Client-focused problem solver with experience in account management, customer success, or sales, • Passion for customer success and helping clients grow, • Highly organized, detail-oriented, with ability to balance multiple priorities, • Driven, ownership-minded, and results-oriented, • Client focus, • Organisation and attention to detail, • Ownership and results orientation, • Proactive communication, • SaaS knowledge, • Data-driven decision making

Overview In this Account Manager role, you will manage a portfolio of SMB customers in the UK and Ireland, driving satisfaction and growth within existing accounts. You’ll deepen customer engagement, understand clients’ businesses, and maximise Perk usage through upselling and cross-selling. Your work will be data-informed, with regular reviews and stakeholder updates to senior leadership. You’ll collaborate with internal teams to ensure smooth product integrations and deliver lasting value in a fast-growing environment. Compensaciones / Beneficios • Competitive compensation including equity, • Generous vacation days, • Private healthcare, • Onsite gym and fitness app subsidy, • Flexible compensation plan, • TravelPerk events and hub visits Responsabilidades, • Own and nurture a portfolio of SMB customers, engaging with primary contacts and decision-makers, • Develop deep customer understanding to maximise Perk usage, • Identify growth opportunities and expand the account portfolio, • Use data analytics to provide business reviews and stakeholder presentations, • Become the resident expert on Perk products to meet quarterly targets for up-selling and cross-selling, • Build strong client relationships to shape travel programs, • Detect common problems and design timely, durable solutions, • Coordinate with internal teams to ensure smooth product integrations during roll-outs, • Prioritise time to maximise impact in key business areas Requisitos principales, • 1-2 years of account management or customer success experience, • Background in SaaS or travel-tech preferred, • Outstanding presentation and communication skills, • Strong prioritisation and time management abilities, • Result-oriented mindset with customer satisfaction as a priority, • Ability to analyse and translate data for clients, • Empathetic and client-focused problem solving, • Honest, trustworthy team player, • Focused and determined with high attention to impact, • Data analysis and reporting for clients, • Stakeholder management and executive-level presentations, • Understanding of SaaS product ecosystems and integrations

Overview In this role you will safeguard and grow Perk’s DACH customer relationships by solving problems quickly, educating clients on new features, and driving account growth. You will work with cross-functional teams to streamline processes for high-volume inbound inquiries and build trust as the customer advocate and Perk evangelist. You’ll identify patterns, implement efficient workflows, and unlock opportunities within your portfolio. This entry-point role offers hands-on CRM, problem-solving, and process optimization in a dynamic SaaS environment. Compensaciones / Beneficios • equity in Perk, • generous vacation days, • private healthcare or gym allowance, • Unforgettable Perk events, • mental health support tool, • growth and personal development opportunities Responsabilidades, • Manage a portfolio of longtail customers with a high volume of inbound messages, • Act as the primary client advocate and coordinate with technical teams to resolve issues, • Educate clients on new product features and improvements, • Identify common problems across accounts and develop efficient processes to handle inbound inquiries, • Ensure recurring issues are reduced and understand the customer journey across Perk products, • Identify growth opportunities within the portfolio and foster partnerships Requisitos principales, • Native or advanced level of German and fluent English, • Interest in the Travel industry and/or SaaS products, • Self-starter who thrives in a fast-paced, high-volume environment, • Customer-focused with a passion for problem-solving, • Team player with cross-functional collaboration mindset, • Willingness to incorporate AI and other technology to streamline work, • Basic commercial acumen to identify growth opportunities, • Motivation and hunger to learn, • customer-focused, • problem-solving, • team player, • proactive, • AI awareness and application, • SaaS product familiarity

Overview In this role you manage a portfolio of long tail accounts in the Benelux and Nordics, driving retention and growth. You build deep engagement with decision makers and help clients maximise Perk usage, while identifying new opportunities and delivering value through data-driven reviews. You collaborate with internal teams to ensure smooth product integrations and timely problem-solving. This is a chance to shape customer journeys in a fast-growing SaaS travel-tech platform and contribute to our mission of reducing shadow work for businesses. Compensaciones / Beneficios • Competitive compensation, including equity, • Generous vacation days, • Private healthcare, • Onsite gym & fitness app subsidy, • Flexible compensation plan, • Unforgettable Perk events Responsabilidades, • Own and manage a portfolio of long tail accounts in Benelux and Nordics, • Develop strong engagement with key decision makers to influence travel programmes, • Understand each customer's business to maximise Perk usage, • Identify growth opportunities and expand the portfolio with new business, • Be expert in Perk product portfolio to meet/exceed up-selling and cross-selling targets, • Leverage data analytics to deliver regular business reviews and stakeholder presentations, • Identify common account issues and develop timely, long-term solutions, • Coordinate with internal teams to ensure smooth product integrations during roll-outs, • Prioritise time to maximise impact in key business areas Requisitos principales, • Native Dutch speaker and fluent English (spoken and written), • Relevant account management or customer success experience, • Background in SaaS or travel-tech preferred, • Outstanding presentation and communication skills with ability to build deep relationships, • Strong prioritisation and time management, • Results-driven mindset with customer satisfaction as priority, • Ability to analyse and translate data for clients, • Empathetic and customer-centric, • Honest and trustworthy, team player, • Focused and determined, • Data analysis and interpretation for clients, • Effective presentations and business reviews, • SaaS/travel-tech product knowledge