E-Commerce & AI Automation Specialist
hace 1 hora
€500–€750 mensual
Jornada parcial
Sants-Montjuïc, Barcelona
Part-Time | Remote/Hybrid | Barcelona ANGEL FOR FASHION is an international luxury fashion e-commerce and wholesale platform representing more than 40 independent designer brands, originally from Ukraine and now expanding globally. Founded by luxury fashion executive Jen Sidary, with over 30 years of international industry experience, our company connects emerging designers with customers and retailers worldwide. We are looking for a highly organized, tech-savvy, entrepreneurial professional who understands that the future of business is about working smarter, not harder. The Role This is not a traditional administrative position. We are seeking someone who can manage daily e-commerce operations while introducing AI tools, automation, and smarter systems to reduce manual work, improve efficiency, and help grow revenue. You will work directly with our founder and collaborate with international fashion brands, retailers, and customers. Key Responsibilities E-Commerce & Shopify Management • Manage product uploads, inventory, pricing, markdowns, and updates across 40+ brands., • Develop automated systems for inventory synchronization and product management., • Coordinate customer orders, brand fulfillment, shipping, and tracking., • Manage customer inquiries, abandoned checkouts, and customer satisfaction., • Monitor website performance and identify opportunities to increase sales. AI & Business Automation • Identify repetitive tasks and implement AI-powered workflows to eliminate unnecessary manual work., • Automate product uploads, inventory updates, email workflows, and reporting wherever practical., • Improve our wholesale buyer database, CRM, and email marketing systems., • Recommend and implement tools that save time, reduce costs, and improve results. Wholesale Marketing & Business Development • Manage and expand our database of 6,000+ international wholesale buyers., • Segment buyers by product category, geographic territory, and purchasing interests., • Coordinate personalized wholesale email campaigns and follow-ups., • Research new retailers, independent fashion boutiques, and prospective designer brands., • Track buyer engagement and identify opportunities to generate wholesale orders. Customer & Brand Relationships • Deliver exceptional, highly personalized customer service., • Communicate professionally with international brands, retailers, and customers., • Respond promptly to business inquiries and escalate urgent matters., • Maintain accurate communication through email, WhatsApp, and Telegram., • Support the onboarding of new designer brands. Reporting & Growth • Prepare monthly Shopify, marketing, and sales performance reports., • Analyze email campaign performance, customer conversion, and revenue opportunities., • Present new ideas to the founder to improve efficiency and increase sales. Requirements • Excellent written and spoken English is essential., • Strong working knowledge of Shopify., • Demonstrated experience using AI and automation tools to improve business workflows., • Experience with email marketing, CRM systems, and Excel or Google Sheets., • Strong organizational skills, attention to detail, and the ability to work independently., • Excellent communication and customer service skills., • A proactive, solutions-oriented attitude and commercial mindset., • Based in Barcelona and available for occasional in-person meetings. Experience in fashion, luxury retail, wholesale, or international e-commerce is a positive but not a requirement. What We Offer • Part-time position with flexible remote working arrangements., • Initial temporary engagement, with the possibility of a longer-term opportunity., • Direct collaboration with an internationally experienced luxury fashion executive., • Opportunity to introduce new technologies and help shape the future of a growing international fashion business., • A creative, unconventional, entrepreneurial working environment where ideas and results matter. Who Will Succeed Here? Someone who is resourceful, trustworthy, direct, accountable, and genuinely excited about building a business. We value transparency, loyalty, creativity, initiative, and exceptional customer service. We are not interested in doing things a certain way simply because that is how they have always been done. If you can find a faster, smarter, more profitable way to accomplish something, we want to hear it. How to Apply Please send your CV and briefly answer these three questions: 1. What AI or automation tools have you actually implemented in a business?, 2. How would you automate inventory and product updates for a Shopify store managing 40+ independent brands?, 3. Give us one example of how you improved efficiency, reduced costs, or increased revenue in a previous position. We are looking for someone who can demonstrate results, not simply list software skills.