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Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reac hJD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world . Learn more about who we are and what we do: https://corporate.jd.co m/ About The T eamYou’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environme nt. What you wil • l doTake full charge of the overall management of warehousing quality control work, ensure the standardization of warehousing processes, improve warehousing efficiency and quality, and meet the needs of rapid business developm, • ent.Develop and optimize quality control strategies according to business requirements, implement quality control measures, ensure that the warehousing links comply with standards, and reduce the error r, • ate.Be responsible for on-site warehousing management, supervise the operation process, identify and solve potential risks, and ensure the safety of warehousing operati, • ons.Collaborate closely with the team, promote cross-departmental communication and cooperation, ensure the achievement of quality control objectives, and contribute to the continuous and stable development of the busin ess. Abou • t youA bachelor's degree or above. Majors related to logistics management, supply chain management, quality management, etc. are prefe, • rred.Work Experience: No restrictions. Those with relevant work experience in warehousing management, quality monitoring, process optimization, etc. are prefe, • rred.Professional Competency: Be familiar with warehousing and logistics processes, possess knowledge and practical experience in quality control management; be able to use data analysis tools for problem diagnosis and continuous improve, • ment.Business Understanding: Have a good business sense, understand the development trends of the logistics industry, and be able to plan quality control work in combination with business requirem, • ents.Fluent in En glish What We OfferJoining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future wi th us. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characte ristic. Ready t o apply?Take the next step in your career, apply now and explore the opportunities we have t o offer.

Job Responsibilities • End-to-End Project Delivery Management:Responsible for full lifecycle delivery management of warehouse automation projects in Europe and the Americas, from contract signing through stable go-live. Project scope may include pallet shuttle systems, tote handling systems, sorting walls, WMS/WCS systems, and other automation solutions. Ensure projects are delivered according to plan, with high quality, safety, and operational discipline., • Implementation Planning and Resource Coordination:Develop detailed project implementation plans and Statements of Work (SOW) based on presales solutions and customer contracts. Coordinate resources across warehouse planning, equipment procurement, engineering modifications, system configuration, and personnel training. Align cross-functional teams, including operations, planning, procurement, and system implementation, to ensure project resources are in place., • On-Site Management and Risk Control:Manage on-site project implementation, including equipment delivery, installation and commissioning, system integration testing, and operational simulation drills. Identify and provide early warnings on project risks, such as schedule delays, requirement changes, and cost deviations, and drive issues to closed-loop resolution., • Customer Communication and Acceptance:Serve as the primary customer interface during the delivery phase. Communicate project progress with customers, coordinate requirement changes, organize acceptance testing, and ensure deliverables meet customer expectations and contractual requirements., • Smooth Handover to Operations:Organize go-live readiness checks, operations training, and project review from delivery to after-sales support. Prepare complete project handover documentation to ensure a smooth transition to the after-sales operations stage. Qualifications • Education and Experience:Bachelor’s degree or above, with more than 5 years of experience in warehouse automation system integration or automation project delivery management. Project delivery experience in Europe and the Americas is preferred., • Professional Expertise:Familiar with core warehouse automation technologies, such as WMS/WCS systems, shuttle systems, lifts, sorting systems, and AGVs, as well as project implementation processes. Capable of independently developing project plans, coordinating resources, and managing on-site execution., • Project Management Capabilities:Strong capabilities in overall project coordination, schedule control, risk management, and cross-functional collaboration. Able to manage multiple complex projects simultaneously and ensure on-time, high-quality delivery., • Overall Competencies:Strong communication, logical thinking, and stress-resilience skills. Good spoken and written English proficiency. Able to adapt to overseas business travel and long-term overseas assignment. Strong sense of responsibility and team collaboration spirit.

Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/ About The Role We are looking for an experienced Reverse Operations Manager to build and manage return inspection capabilities for high-value consumer electronics across Europe, with an initial focus on the UK and Germany What you will do • Lead the planning, implementation, and daily management of return inspection operations across European markets, • Develop inspection standards, SOPs, grading rules, and exception/fraud identification mechanisms for high-value products, • Plan and manage inspection teams, testing equipment, and third-party service providers, including performance evaluation, • Establish operational metrics and data reporting systems to continuously improve inspection quality and efficiency, • Plan the development of inspection and refurbishment centres in Europe based on business growth and operational needs About you • 2+ years of experience in consumer electronics, reverse logistics, after-sales operations, quality inspection, repair, or refurbishment, • Hands-on experience with smartphones, computers, small appliances, or other 3C products is highly preferred, • Proven experience building inspection or quality-control processes from the ground up, or managing complex operational projects, • Strong understanding of product inspection, fault identification, condition grading, and exception handling, • Knowledge of the European repair, refurbished electronics, and second-hand markets, • Familiarity with repair and refurbishment supply chains in the UK, Germany, the Netherlands, or other European markets is a strong advantage, • Strong data analysis, process design, problem-solving, project management, and cross-functional collaboration skills, • Willingness to travel across Europe as required, • Professional proficiency in English; Chinese language skills are preferred What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.

Job Description SummaryNegotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.Job DescriptionRoles and ResponsibilitiesDefine supplier strategy including management and optimization of supplier panels. Lead negotiations and allocate needs to specific suppliers. Negotiate terms and conditions and transmit information to Procurement. Manage claims. Includes commercial sourcing management such as data analysis, negotiations support, etc. This may also include purchasing activities.Developing in-depth knowledge of a discipline. Uses prior experience and acquired expertise to execute functional policy/strategy.A job at this level is likely to be an individual contributor, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations.Impacts projects, processes and procedures in own field. The role operates with some autonomy, but is focused on execution of activities/provision of advice within an enabling discipline covered by standard functional practices and procedures. Activities require professional judgment, but may require more senior levels of guidance.Utilizes technical expertise and judgement to solve problems. Leverages technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.Required QualificationsSignificant experience in SourcingExperience in All 7 steps of sourcingFluent EnglishOutstanding business partnerships buildingAdditional QualificationsERP or/and Power BI skillsDesired CharacteristicsStrong oral and written communication skills.Demonstrated ability to analyze and resolve problems.Ability to document, plan, market, and execute programs.Established project management skills.#LI-Remote#LI-AO1Pay RangeFor Poland based positions, Annual Salary Range: 170400,00 PLN-234 300,00 PLNPlacement within this range depends on:Relevant skills and qualificationsPrior job-related experienceInternal equity considerations (alignment with colleagues in similar roles) e.t.c.We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.Benefits & RewardsIn addition to base salary, our employees have access to a comprehensive package of benefits and allowances, which may include:Health & wellness coverageRetirement and or savings plansAllowances or benefits to support role requirements (e.g., mobility, transport, or role-specific needs such as a company car or allowance where applicable)Work-life balance support (e.g., flexible working, leave programs)Recognition and incentive programs aligned with performance and company successThe exact benefits package depends on the role, location, and employment terms as specified in the Colleague Value Proposition document that will be shared prior to the interview or at the offer discussion stage.Performance Bonus: Details to be shared during offer discussionsAdditional InformationRelocation Assistance Provided: NoAdditional InformationRelocation Assistance Provided: NoJob SummaryJob number: R4042925Profession: Sourcing / Supply Chain

Description de l'entrepriseDans un monde où savoir se transformer est la clé du succès, Wavestone s’est donné pour mission d’éclairer et guider les grandes organisations dans leurs transformations les plus critiques. Des transformations qui visent à répondre aux grands enjeux stratégiques auxquels elles vont faire face dans les années à venir : l’accélération de la révolution numérique, l’intensification de la concurrence, ou encore la prise en considération de l’urgence climatique.Le cabinet possède des compétences sectorielles centrées sur le cœur de métier de ses clients, des compétences technologiques parmi les plus pointues tant sur le digital, les systèmes d’information qu’en matière de cybersécurité, et des compétences en développement durable. Wavestone se distingue dans sa capacité à conjuguer étroitement toutes ces compétences, sans couture, au sein d’équipes pluridisciplinaires afin d’apporter une réponse à 360, en phase avec les grands enjeux auxquels sont confrontés ses clients.Le cabinet réalise un chiffre d’affaires de l’ordre de 940 M et rassemble près de 5 500 collaborateurs présents dans 17 pays répartis sur 4 continents. Il figure parmi les leaders indépendants du conseil en Europe.Wavestone est coté sur Euronext à Paris et labellisé Great Place To Work.Pour plus d'informations, consulter Description du posteContexte : Dans un environnement où les attentes des consommateurs ne cessent de croître – recherche d’immédiateté, personnalisation de l’expérience, disponibilité en temps réel – le pilotage des stocks s’impose comme un enjeu stratégique central pour les entreprises.Ce constat est d’autant plus vrai dans le secteur du luxe, où la gestion des stocks se heurte à des contraintes spécifiques : rareté des produits, forte valeur unitaire, volumes limités et exigences élevées en matière de qualité de service. Dans cet univers, chaque référence peut être unique, chaque rupture potentiellement critique, et chaque surstock synonyme de coût élevé.Ainsi, le pilotage des stocks devient l’un des principaux leviers d’optimisation des coûts tout en jouant un rôle clé dans la satisfaction client. Il nécessite une coordination fine entre prévision de la demande, planification de la production, allocation des produits et logistique de distribution.Face à ces enjeux, les entreprises du luxe doivent repenser leurs modèles de gestion et s’ouvrir aux solutions innovantes.Objectif du stage : Encadré.e par un.e chef.fe de projet expérimenté.e, vous aurez l’opportunité de contribuer à une réflexion structurante sur les enjeux stratégiques de la supply chain, à travers la formalisation des grands principes d’un schéma directeur "standard" appliqué au secteur du luxe.Votre stage s’articulera autour de deux grands axes :Une étude de fond visant à analyser les spécificités des supply chains dans l’univers du luxe (rareté, exigence client, cycles longs, omnicanalité, etc.) afin de définir les composantes clés d’un schéma directeur adapté à ce secteur. Cette étude aboutira à la rédaction d’un document de référence, destiné à être partagé en interne et à alimenter les réflexions menées avec nos clients.Une participation active à des missions opérationnelles clients, au sein d’équipes projet, vous permettant d’appliquer vos analyses sur le terrain et de développer les compétences clés attendues d’un consultant junior : esprit d’analyse et de synthèse, compréhension des enjeux métiers, relationnel client, travail en équipe et rigueur méthodologique.En parallèle, vous serez pleinement intégré.e à la vie interne du cabinet et pourrez contribuer, selon vos appétences, à :L’animation et le développement des offres de l’expertise Supply Chain ;La rédaction de contenus à destination de nos blogs et supports de communication ;Le développement de nos assets internes (Shake'Up, CréaDesk, Research & Knowledge Center) ;Les initiatives de recrutement, de relations écoles et de formation ;La mise en œuvre de la stratégie RSE de Wavestone.Travaux à réaliser : Le ou la stagiaire contribuera activement à l’enrichissement de l’expertise interne de Wavestone sur les enjeux de pilotage stratégique de la Supply Chain dans le secteur du luxe, à travers les actions suivantes :Réaliser un benchmark des principaux acteurs du luxe, en analysant leur positionnement stratégique ainsi que leurs promesses clients, afin de mieux comprendre leurs enjeux supply chain spécifiques.Collecter et synthétiser différents schémas directeurs existants mis en œuvre dans l’industrie du luxe, dans le but d’identifier les approches communes, les axes d’organisation récurrents et les leviers de performance mobilisés.Dégager les grandes tendances observées à partir de cette analyse et proposer un regard critique sur leur pertinence, leur cohérence avec les spécificités du secteur, et leur potentiel d’adaptation dans un cadre méthodologique standard.QualificationsÉtudiant.e au sein d'une grande école d'ingénieurs, de management ou d'une grande université, vous êtes attiré.e par le conseil et vous possédez une forte appétence pour les sujets de transformation digitale au sein d’entreprises leaders de leur secteur.Vous souhaitez développer des compétences liées au métier du conseil et aux problématiques de transformation des organisations.Vos atouts : Curiosité, esprit d’analyse aiguisé et capacité à vous approprier de nouveaux sujets ;Orientation client, excellent relationnel et sens du service ;Goût du challenge et des résultats ;Attrait pour l'entreprenariat et l'innovation.Par ailleurs, vous voulez être acteur.rice d'un projet d'entreprise ambitieux en pleine croissance en France et à l'international. Vous avez envie de mettre votre enthousiasme au service d'un cabinet qui saura vous proposer une prise de responsabilités rapide. Informations supplémentairesWavestone est un employeur inclusif qui s'engage pour l'égalité des chances. Dans le cadre de cette politique de diversité et inclusion, Wavestone accompagne les personnes en situation de handicap et/ou nécessitant un aménagement durant leur process de recrutement et tout au long de leur prise de poste.SummaryType: InternFunction: ConsultingExperience level: InternshipIndustry: Management Consulting

Com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems.What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers.Powered by advanced logistics, innovativ

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