Service à la clientèle jobs in La Courneuve - Page 2Create job alerts

Location: Paris 13th Type: Full-Time | Mid-Junior Level Role Department: Operations Title: Senior Luxury Experience Designer Compensation: Starting from EUR 37,000 We are Queen of Clubs We don’t just design trips, we create lifestyles. Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travellers and their most memorable moments. We are looking for a Senior and Mid Senior Luxury Experience Designer to join our fast-paced, international, and stylish Paris office YOU WILL • Manage and coordinate #Luxury #Travel #Requests from A to Z, reporting to the Team Leader, • Handle full #itineraries, #ground #operations, #hotels, #villas, logistics, and #exclusive #experiences, • Communicate daily with luxury suppliers, travel #agencies, and international experienced advisors, • Design #tailor-made itineraries and proposals for elite clientele, • Maintain close contact with suppliers and clients to ensure total satisfaction, • Use BeConcierge CRM to create and track bookings, • Apply strategic sales techniques to close deals and exceed goals, • Collaborate with your team to resolve any client concerns swiftly and gracefully, • Gather and report client feedback to constantly elevate service, • With the right seniority, lead and supervise assistant bookers YOU ARE • Fluent in English (French and other languages are a plus), • Deeply passionate about Luxury travel, #lifestyle, and #service, • Based in Paris – this is an in-office position only, • Skilled at working under pressure with flawless attention to detail, • Comfortable with quick math, pricing, and costing, • Experienced in the travel or hospitality industry, ideally from:, • Travel agencies / Tour operators, • Concierge companies / Luxury hotels, • Wedding or event planning, • Family offices or luxury sales roles, • Positive, proactive, and client-focused, • Motivated, stylish, and ready to grow in a fast-moving environment WE OFFER • A starting salary of €37,000 gross/year, plus great performance-based incentives, • MacBook and iPhone provided, • A key position within a leading international B2B travel brand, • A dynamic, multicultural team of travel experts, • An inspiring work environment in the heart of Paris (13th arrondissement), • Constant learning, innovation, and the chance to shape unforgettable experiences, • Real opportunities for growth and leadership YOU LIVE Already in Paris or the surroundings. Please do not apply if this isn't the case.

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking. Bilingual Customer Service Representatives. You will provide world-class customer support manage inquiries with efficiency and empathy and represent respected internatio

Customer Service Representative for the French market. Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service. Multilingual Customer Service Advisors.

Primary contact on the event day for event hosts working hand in hand with event managers and service partners to ensure appropriate execution and service delivery in each area of event support including catering audio/video production security transportation and room setup support. Marketing,Cateri

About Mirakl Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: ___. To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Senior Enterprise Account Manager (German Speaker) to be based in Munich or Paris. Your Two Main Missions: • Drive Revenue Growth: Generate sales across a portfolio of enterprise accounts, consistently reaching up-sell and cross-sell targets, • Secure Renewals: Anticipate and manage contract renewals to secure future revenues and minimize churnKey Contributions:, • Build robust, data-driven account plans for each key customer, leveraging analytics to identify and prioritize growth levers, • Actively monitor account health and performance through regular analysis of usage, contract terms, and business KPIs, • Identify and qualify new sales opportunities within existing accounts by interpreting client data, market trends, and business needs, • Manage the end-to-end sales process for upsell/cross-sell opportunities: identification, qualification, engagement, negotiation, and closing, • Participate in monthly and quarterly business reviews, providing actionable insights based on data to mitigate risk and maximize value, • Collaborate closely with customer success, product, and sales teams to design and execute tailored action plans., • Stay current on new product features and enhancements, translating technical advancements into business value for clientsWho You Are:, • You have 5+ years experience in a closing role (Account Executive/Account Manager) in SaaS, with a proven track record of closing complex and high-value enterprise deals., • You excel in both consultative, long-cycle sales and transactional sales environments, • You are highly analytical : comfortable building models in Excel, synthesizing contract data, and translating insights into commercial actions, • You are able to articulate ROI and business value with a data-driven approach, and are at ease presenting insights to senior client stakeholders, • You possess a strong understanding of business practices, industry trends, and can quickly grasp complex pricing models At Mirakl, you will have the opportunity to shape the future of enterprise marketplaces, work with a portfolio of some of the world’s leading brands, and play a pivotal role in our ongoing growth and transformation. Our Hiring Process We keep it transparent and timely. Here’s what to expect: • Interviews • Business interview (45–60 minutes): Meet the hiring manager to discuss your experience, problem‑solving approach, and impact., • Values loop (3 conversations): Meet with team members from different functions to explore your alignment with our core values and ways of working., • Case study: A practical exercise (take‑home or live) designed to assess your approach to real‑world scenarios relevant to the role. You’ll receive clear instructions and evaluation criteria beforehand Mirakl is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We welcome collaborators with diverse perspectives and experiences—they often go beyond conventional job requirements and fuel our culture of continuous learning. If you’re ready to join a hyper‑growth company at the heart of digital transformation for the world’s most forward‑thinking organizations, we strongly encourage you to apply. We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

Globalis est l’atelier des technologies numériques. Des développeurs extraordinaires y façonnent des sites et des applications web et mobile complexes. Tous ensemble, en co-élaboration avec nos clients, nous contribuons à digitaliser les business, à dématérialiser les processus, à renforcer les plateformes métier, à faire monter en puissance des sites et des applications à forte audience. Nous défendons la vision d’un web mondial de qualité. Nous le voulons rapide, éthique, accessible et aux données sécurisées. Travailler chez Globalis, c’est d’abord partager une vision du web, la passion du développement de sites et d’applications complexes, et l’ambition d’évoluer parmi les meilleurs. Nous renforçons notre équipe commerciale sur notre offre Assistance Technique et nous recherchons un ingénieur d’affaires confirmé en CDI motivé pour relever avec nous de nombreux challenges. MISSION Dès votre intégration au sein de notre équipe, vos journées seront rythmées par des ateliers afin d'appréhender les enjeux de nos clients: • Ateliers commerciaux: plusieurs sessions par semaine avec un collaborateur support (directeur de BU, business manager, chargé de recrutement...) pour maîtriser l'ensemble de la chaîne commerciale., • Rencontres : vous échangerez avec l’ensemble de nos collaborateurs (développeurs, lead développeurs, architectes, chef de projets...) pour comprendre leurs métiers. Vous aborderez l’ensemble du cycle de vie d’une affaire : • Prospections ciblées et relances téléphoniques : base de données interne (outil CRM) et chasse de prospects,, • Développement et gestion d’une liste de compte identifiés,, • Écoute, identification et compréhension du besoin, apport de solution,, • Chasse des profils sur Linkedin et les job-boards (développer le vivier des freelances : TJM, disponibilités, compétences…),, • Préqualification téléphonique et réalisation des entretiens,, • Dimension managériale avec les différents consultants,, • Emission des bons de commande et facturation,, • Gestion administrative et contractuelle,, • Gestion complète du cycle de vente, de la prospection à la fidélisation,, • Réponses aux appels d’offre : construire une réponse avec le support des équipes techniques,, • Améliorer la visibilité de Globalis à travers l’animation de ce réseau,, • Veille commerciale et concurrentielle : rester à l'écoute des évolutions du marché. PROFIL RECHERCHÉ Vous avez une formation commerciale de niveau bac+5 avec une expérience d’au moins deux ans sur un poste en vente de service complexe. Une expérience confirmée en prospection et chasse téléphonique sera un gros atout. Les compétences nécessaires pour réussir : • Adaptabilité,, • Esprit entrepreunarial,, • Esprit de conquête,, • Chasse et élevage de compte,, • Autonomie et organisation. AVANTAGES Package de rémunération attractif : fixe + commissions + primes, • ordinateur portable,, • téléphone mobile,, • télétravail,, • PEE,, • congés ancienneté,, • tickets restaurant, participation aux frais de transport,, • excellente mutuelle, prévoyance, retraite complémentaire,, • comité d’entreprise.

We are seeking an Account Manager (french speaking) to join our dynamic Paris office. If you are a strategic thinker with exceptional client relationship management skills and a background in the creative and design industry, we want to hear from you. This role involves driving business growth, managing client projects, and leading a talented team to deliver outstanding results. Your Responsibilities Business development: • Expand and nurture relationships with existing clients., • Identify and secure new business opportunities through networking and strategic outreach. Client and project management: • Oversee client projects from inception to completion, ensuring timely and quality delivery., • Create and manage project budgets, coordinating with the General Manager and administrative team., • Supervise the creative process, including briefing, team organization, progress tracking, presentations, and final deliveries., • Maintain strong client relationships through regular feedback, debriefs, and reports. Economic management: • Generate monthly financial reports for ongoing projects., • Monitor industry trends to inform strategic decisions., • Develop and implement strategies for effective client engagement and business growth. Communication channels: • Ensure all managed projects are showcased on Angelini Design’s website, presentations, digital platforms, and social media. You’ll be a great fit if you have: • Solid experience in the creative agencies sector with strategic planning and commercial capabilities., • Experience in print and brand design environments., • Proven experience in client relationship management and team leadership within creative agencies., • Strong leadership qualities that inspire and motivate your team., • Ability to drive clients, the team, and the agency towards productive outcomes., • Approach challenges with a solution-oriented mindset., • Excellent organizational skills and attention to detail., • Genuine love for visual arts and sensitivity to the graphic design world., • Strong verbal and written communication skills in French and English., • You are based in Paris Job title Account manager Job Level Senior level Contract Full time Salary to be defined together with the candidate. Location Paris, 9 Rue Charlot, 75003 Starting date As soon as possible. Contact About Angelini Design Angelini Design is a communication and graphic design agency which offers strategic and creative consulting services in corporate and brand identity projects, institutional editing and packaging design, point of sale and event set-up, web and multimedia projects. We work in Rome, Turin, Paris and Shanghai with a portfolio of more than 80 clients. Each of our clients works directly with one or more of our internal teams. This reflects our conviction that great design cannot happen without passion, intelligence, and personal commitment, which is demonstrated by a portfolio of work that spans over three decades.

Who we are: At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey. Nature and aim of the position Location: Paris, Central Germany or Benelux Department: Commercial / Strategic Account Management Reports to: Head of Global Accounts DACH Benelux Your role As Global Account Manager, you are the strategic owner and ambassador of a high-value portfolio of international retail clients and top prospects. You will lead client engagement at all levels - global, regional, and local - ensuring profitability, performance, and partnership excellence. This position holds cross-functional influence, acting as a key stakeholder in product innovation and decision-making that shapes Global Blue’s commercial evolution. Main duties and responsibilities Client Strategy & Ownership • Lead the full lifecycle management of assigned Global Accounts, including vision-setting and execution., • Based on a thorough risk assessment, develop in-depth account plans capturing client strategy, stakeholder mapping, and market dynamics., • Define commercial objectives, relationship priorities, and strategic initiatives across each client organization., • Align local Key Account Managers and country teams to ensure consistent implementation across all cooperation markets. Commercial Leadership • Design and execute negotiation strategies tailored to each client's structure and expectations., • Lead tender coordination, securing appropriate resources across functions., • Own pricing strategy approvals within delegated authority limits., • Ensure compliance with group policies, commercial guidelines, and legal requirements. Stakeholder Engagement • Build relationships with senior executives (COOs, CEOs, Country Managing Directors), including all relevant functions (Retail IT, Legal, Procurement, Finance, Treasury, Operational and Business Retail, Trainings and Marketing)., • Deploy “Second Face” strategy with Global Blue Management team to deepen influence and embed the partnership value across all relevant leadership levels in the client organization, • Collaborate with internal teams – KAM, Tech, Product, Operations, Customer Value Creation, Business Intelligence, Digital Marketing, Finance and Legal - to shape priorities and drive execution. Prospect Strategy • Define approach for top prospects – new clients or markets -, developing tailored pursuit plans and managing follow-up., • Work with Country Managing Directors and their Key Account Management team to establish local interaction models Key Performance Indicators (KPIs) • Customer Retention and Satisfaction, • Net Turnover & Turnover from New Business, • Market Share Growth, • Refund Ratio, Issue Ratio, Merchant Commission Ratio, • New Service Adoption and Cross-Selling Success Internal Collaboration • Line Manager, Head of Global Accounts, • Country Managing Directors, local Heads of Key Accounts and KAMs, • Global Technical Account Managers, Product Development and Field Service Management teams, • Customer Value Creation, Business Intelligence, Digital Marketing, • Legal, Finance, Operations Required Background & Experience • Minimum 6 years of senior commercial experience in complex B2B environments with long sales cycles, • Proven success in international client management and tendering, • Bachelor’s degree required; advanced degree a plus, • Fluent in English and German; French advantageous Skills & Competencies • Strategic and global mindset with strong business acumen, social and cultural competence, • Skilled in collaborating across diverse cultural contexts and adapting quickly to evolving priorities and organizational change both internally and externally, • Competence in multitasking and setting clear priorities, • Excellent negotiation, listening, and interpersonal abilities, • Resilience and ability to thrive under pressure, • Reasonable grasp of / interest in retail tech and payment systems, • Working knowledge of CRM and financial reporting tools, • Proficient in MS/Google Office and project management principles Together, we go further: At Global Blue, you’ll enjoy: • Hybrid work flexibility, • Hands-on learning in luxury retail, technology, and data-driven marketing., • Fun team-building activities, workshops, and social events. At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Job Description Your Career The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio. Your Impact * As a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer * Your consultative selling experience will identify business challenges and create solutions for prospects and our customers * Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions * Create clear goals and complete accurate forecasting through developing a detailed territory plan * Leverage prospect stories to create a compelling value proposition with insights into value for that specific account * Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services * Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience * Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry * Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques * Technical aptitude for understanding how technology products and solutions solve business problems * Identifies problems, reviews data, determines the root causes, and provides scalable solutions * Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers * Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process * Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes * Excellent time management skills, and work with high levels of autonomy and self-direction Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

La plateforme publicitaire omnicanale de Locala exploite des informations granulaires et une IA de pointe pour aider les spécialistes du marketing à planifier, activer et mesurer efficacement des campagnes personnalisées en fonction du consommateur local. Notre plateforme est spécialisée dans la transformation de données complexes sur la mobilité et les consommateurs en informations exploitables sur l'audience, alimentant ainsi des stratégies médiatiques avancées qui produisent systématiquement des résultats commerciaux plus intelligents. Depuis sa création en 2012, Locala est fière de travailler avec des marques de premier plan dans 40 pays. Avec plus de 180 employés dans le monde, Locala a des bureaux aux États-Unis, en France, en Belgique, au Royaume-Uni, à Singapour, en Malaisie, en Italie, au Canada et à Dubaï. Votre rôle : L’Account Manager reporte au SVP Sales, et son rôle implique : • L’accompagnement des Sales Manager sur la partie avant-vente ;, • La gestion quotidienne des campagnes media, en lien avec les Design Manager et les Trading Manager ;, • La responsabilité du succès des campagnes media ;, • La veille concurrentielle et marché – nouveautés et produits Vos missions : 1. Avant-vente : • Rédaction de présentations commerciales à destination du Sales Manager, • Rédaction de recommandations stratégiques et propositions commerciales à destination du Sales Manager, • Réflexion avec l’équipe marketing sur de nouvelles offres, produits selon les besoins des clients 2. Gestion de projet : • Mise en place de campagnes media, demande des éléments de mise en ligne au client, • Utiliser JIRA pour mettre à disposition des Design Manager et des Trading Manager les éléments nécessaires à la mise en ligne de la campagne media ;, • Générer et envoyer les statistiques intermédiaires de la campagne media, avec des recommandations d’optimisations au client ;, • Déterminer avec les Trading Manager des optimisations en fonction du déroulé de la campagne media ;, • Proposer des optimisations au client ;, • Réaliser un bilan final de campagne avec des recommandations stratégiques au client ; 3. Post-vente : • Tenir à jour une vieille concurrentielle ;, • Réaliser avec le marketing des cases pour les campagnes les plus performantes et innovantes. Votre profil : Vous êtes • De formation supérieure, de type école de commerce ;, • Reconnu(e) pour répondre efficacement aux besoins des clients ;, • Curieux(se) et intéressé(e) par la technologie de la publicité digitale ;, • Capable de faire face au changement ;, • Une expérience de 2/3 ans minimum dans l’Account management en publicité digitale / mobile ;, • D’excellentes compétences en matière d'organisation et en expression écrite, • Un esprit analytique. Nos avantages • Une rémunération compétitive (#Succeed), • Des avantages quotidiens : tickets restaurant, prise en charge à 50 % de l’abonnement transport, couverture santé de qualité (#Care), • Un cadre de travail flexible : 2 jours de télétravail par semaine, indemnité mensuelle pour le télétravail, horaires souples (#Care), • Des technologies de pointe : vous travaillerez sur des produits innovants, régulièrement enrichis et challengés (#Invent), • Une vie d’entreprise riche : séminaires internationaux (Ibiza 2019, Lisbonne 2022), afterworks, Christmas party, petits déjeuners mensuels, Wellness Week… (#Succeed), • Des petits plus appréciés : café, thé et fruits frais à disposition (#Care), • Un engagement fort en matière de RSE : achat d’ordinateurs reconditionnés, partenariats avec Noos et Ecotree, bureaux éco-responsables, dons et soutien à des associations, comité international DE&I (Diversité, Équité & Inclusion). La responsabilité sociale de notre entreprise (RSE) fait partie intégrante de notre culture et de notre stratégie globale : achat d’ordinateurs reconditionnés, partenariat avec Noos et Ecotree, bureaux à faible consommation d'énergie, dons et engagement auprès d’associations et un comité DE&I international (Diversité, équité et inclusion). Nos valeurs • Care : Nous sommes justes envers tous. Nous agissons de manière transparente, responsable et durable envers les personnes et la planète., • Invent : Nous prenons des risques et nous nous mettons à l'épreuve. Nos produits sont uniques et remettent en question le statu quo., • Succeed : Nous plaçons la barre haute, travaillons ensemble et nous engageons à fournir un produit exceptionnel pour atteindre l'excellence chaque jour. Chez Ask Locala, nous nous engageons à assurer un recrutement diversifié et inclusif et à promouvoir une stricte égalité des chances tout au long de nos démarches et au-delà. Nos offres sont ouvertes à toutes et à tous, quels que soient votre origine, votre genre, votre religion, que vous soyez en situation de handicap ou non, etc. N’hésitez pas à postuler !

About CWAN® CWAN® The next-generation platform: bringing together powerful execution, portfolio management, data, accounting, analytics, automated workflows, and real-time multi-asset risk and transparency across the full investment lifecycle. For 20 years, CWAN has helped thousands of organizations make the most of investment portfolio data with cloud-native software and client-centric servicing. Job Description: We are seeking an experienced and dynamic Senior Strategic Account Manager to join our EMEA team in London, or Paris. In this pivotal role, you will be responsible for driving revenue growth by identifying and pursuing opportunities in our French speaking territories, via coordination with Sales Specialists with our existing key accounts across EMEA. Your primary focus will be to develop relationships with C-Level decision-makers in the front, middle, and back office of our existing institutional asset management and insurance customers (Asset Management team) in EMEA. Key Responsibilities: • Account Strategy/ Business Development: Collaborate with existing and prospective institutional asset management and Insurers clients at C-Level to develop tailored account and GTM strategies that align with their business objectives and drive mutual growth., • Cross-Selling and Upselling: Identify opportunities for cross-selling and upselling our products and services into decision makers across execution, portfolio management, data, accounting, risk, client reporting, analytics, automated workflows, and real-time multi-asset risk ensuring our clients are aware of the full value we can provide across the full investment lifecycle., • Collaboration and facilitation: Work closely with other internal teams, including solution sales, marketing, product development, and customer support, to ensure e meet and exceed client expectations., • Performance Monitoring: Track account performance and client engagement metrics, utilizing insights to propose solutions that enhance value and drive improvement., • Feedback Loop: Gather and communicate client feedback to internal teams to help shape the development of products and services., • Reporting: Provide regular updates and reports on account status, opportunities, and risks to senior leadership. Provide Account Plan, vendors landscapes and up to date Org charts on customer base. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Fluent business level French and English., • 10+ years proven experience in global account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of Financial Services with focus on Asset Management and Insurance and the ability to communicate technical concepts to non-technical stakeholders., • Extremely Strong network within European Asset Management and Insurance industry, • Excellent interpersonal, negotiation, and communication skills., • Understanding of complex enterprise sales process, • Ability to analyse complex problems and develop innovative solutions and understanding of the Investment Management Operating model, • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of enterprise solutions and the ability to communicate technical concepts to non-technical stakeholders., • Excellent interpersonal, negotiation, and communication skills., • Ability to analyze complex problems and develop innovative solutions., • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader.

Le poste de Account Manager Secteur Public H/F L'Account Manager est l'interlocuteur commercial privilégié du client pour un portefeuille de clients et prospects, généralement classés « Grandes Entreprises ». Vous serez responsable de votre portefeuille clients du secteur public, comprenant l

Tech-Savvy Superhero: Help customers enjoy every bit of our services without missing out on anything! 🦸 ♂️🦸 ♀️Empathetic Professional: Solve customer issues with a smile, building trust and satisfaction. Customer-Centric Mindset: Focus on delivering the best for our customers every tim

Receiving incoming calls helping travel agents using the platform and managing reservations with special requestsNegotiate customer needs with suppliers and individuals, using out-going call to find and agree on best resolutions. Operating a few online systems at once, providing service to travel ag

Experience in customer service and CRM tools is a plus, but not a must. Advise clients and partners on flights, products, prices, fares, and services, playing a key role in our client's success. Assist customers with travel-related issues.