Customer Assistant - Manga Market

Similar jobs

• Diamond dry cleaning

  

  Customer Service Assistant

  20 days ago

  £12.4–£12.5 hourly

  Full-time

  London

  Full-Time And Part Time Position at Dry Cleaning Factory LONDON We are currently looking for a reliable and hardworking individual to join our team full-time at our dry cleaning factory. Key Responsibilities: Customer service Invoicing Tagging garments Packing orders Requirements: Must have the right to work in the UK Must speak fluent English Must be available to work on Sundays Previous experience in a similar role is a plus, but not essential

  Immediate start!

  Easy apply
• Lal Capital

  

  Customer Care Advisor

  2 months ago

  Part-time

  London

  We are seeking a compassionate and dedicated Customer Care Adviser to join our dynamic team on a part-time basis. In this role, you will provide exceptional support to our clients by engaging in friendly conversations, offering reassurance, and delivering outstanding customer service. This position is particularly suited for individuals who are returning to the workforce, seeking to reduce their hours, or those who are retired and want to remain active and involved in the community. Key Responsibilities: • Serve as the primary point of contact for our clients, providing friendly and reassuring conversations to enhance their experience., • Deliver high-quality customer care by actively listening to client needs and responding with empathy and understanding., • Build and maintain positive relationships with clients to foster trust and loyalty., • Collaborate with team members to ensure a consistent and seamless customer experience., • Proactively identify customer concerns and work towards effective resolutions. Required Skills and Qualifications: • Excellent communication and interpersonal skills, with the ability to engage with a diverse clientele., • Demonstrable patience, empathy, and a caring nature when interacting with clients., • Enjoyment of conversation and a genuine enthusiasm for building lasting relationships., • A dependable and friendly approach, ensuring clients feel valued and understood., • Previous experience in customer service is advantageous but not essential; we welcome enthusiastic individuals eager to make a positive impact. If you have a passion for helping others and a desire to brighten someone's day through conversation and support, we would love to hear from you. We aim for an immediate start date for the successful candidate.

  Easy apply
• GBS UK

  

  Customer Service Officer - 30 Hour

  3 days ago

  London

  Department: BIU & Customer Services Location: Greenford - West London Type of Contract: Permanent / Part-time (30 Hours) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers’ problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. This is a 6 days per week role with shift patterns: • Monday-Thursday: 3pm-8pm, • Friday: 4pm-8pm, • Saturday: 9am-3pm What the role involves: • Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT., • Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available., • Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff., • Respond with speed and accuracy to email, phone, and in-person enquiries., • Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: • Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines., • Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds., • Strong written communication abilities, including a professional and inclusive telephone manner., • Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively., • Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks., • Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description, • Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner., • Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity., • Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

• Fisher Investments

  

  Institutional Client Operations Specialist

  3 days ago

  LONDON

  The Opportunity: The Fisher Investments Institutional Group (FIIG) serves a global client base of diverse investors, including but not limited to: governments, pension funds, foundations and endowments, insurance and financial institutions, and healthcare organizations. As an Institutional Client Operations Specialist, you will have the opportunity to challenge yourself and grow by interacting with members of Senior Management, Research, Investment Ops, Finance and Legal, all while developing expertise surrounding Institutional asset management. You will report to the team leader of Institutional client operations. You will develop the skills required to drive long-term projects relating to new Institutional clients, Institutional fund vehicles, Institutional client onboarding, and Institutional client service. You will learn nuances of regulatory regimes in over 20 countries, and develop the ability to converse intelligently with legal counsel and compliance officials both internally and externally. We are looking for someone who can build long-term internal and client-related projects. Within the first year, you will be adding value to our team by serving as subject-matter expert surrounding Institutional asset management, client onboarding, regulatory complexities, and internal process improvements. The Day-to-Day: • Be a point of contact for our Institutional client requests, ensuring our clients receive the best service possible, • Manage large cash flows, • Coordinate complex reporting requirements for our clients, • Onboard new accounts using the appropriate processes and procedures, • Manage the maintenance of Institutional fund vehicles by coordinating with custodians, internal teams and global regulatory bodies, • Create, develop, document and implement workflows and process improvements to serve the needs of our international institutional investors, • Bachelor's degree or equivalent combination of education/experience, • 2-3 years professional experience in the financial services industry, • Familiar with securities, financial markets and institutional account types, • Experience with customer/client service, • Project management experience, ability to adjust workload based on priority, and passion with process improvements The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

• Lesniak Swann

  

  PR Account Manager

  2 days ago

  London

  Following several recent client wins, we have a new and exciting opportunity for an experienced PR Account Manager to join our growing PR team. This is a client facing role and as PR Account Manager you’ll work across all accounts, managing client deadlines, planning, and consistently coming up wi

• The Pet Vet

  

  Customer Experience Manager - Waltham Forest

  14 days ago

  London

  Were on the lookout for a Customer Experience Manager to join us at The Pet Vet Waltham Foreston a full time basis! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service. What were looking for We're looking for a customer service superstar who can lead our team of Customer Experience Coor... ZIPC1_UKTJ

• bloobloom

  

  Customer Service Team Lead

  17 days ago

  London

  We are currently recruiting for a full-time Customer Service Team Lead position to join our Customer Experience team based at our Notting Hill offices. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, are climate-neutral certified, and donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone who reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you! Key Responsibilities: • Answer customers' enquiries on all channels, including live chat, email, telephone, and social media platforms, • Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames, • Oversee the complete lifecycle of orders and provide consistent after-sales assistance, • Be the voice of the customer and advocate for customer needs/issues cross-departmentally, • Be creative and constantly consider new ways to help us provide the best possible customer service, • Convert customers into bloobloom advocates Who You Are: • You’re a passionate people person and like engaging with customers, • You’re driven and self-motivated - you want to excel at what you do!, • You thrive in a multitasking environment and can organise your time efficiently, • You believe in understanding a customer’s pain, building value and solving problems, • You are a team player who works and engages with others to achieve results, • You are a strategic thinker and like to offer new ideas/solutions to improve things Essential Skills & Experience: • Relevant experience in a communications or customer-facing role, • Educated to university degree level or equivalent, • Fluent English speaker with exceptional verbal, written and general communication skills, • Comfortable in a digital environment, • Previous experience in the Optical industry would be a bonus Key Benefits: • Opportunity to join a fast-growing and ambitious startup, • Work with a friendly team of highly motivated individuals, • Exceptional scope for progression and development, • An environment where you are listened to and can actually have an impact, • Great West London location - 4 min walk to Portobello Road, • Spacious and modern offices, with excellent facilities, • Regular company socials and events, • Perks for employees and up to 10 family members and friends, • Free spectacles and sunglasses for you, and discounts for family and friends, • 22-day Holiday + Bank Holidays, • Competitive salary depending on experience Further Information: • Type of contract: Full-time, office-based, • Location: London, United Kingdom, • Working Hours: 40 hours per week, Monday to Friday

• Oscar Associates Ltd

  

  Account Manager

  6 days ago

  London

  Job Title: Account Manager Location: Central London (2 days WFH, 3 days On-site) Salary: £43,000 + Commission About the Role As an Account Manager, you will own a portfolio of existing clients, acting as a trusted advisor and strategic partner. Your focus will be on building strong relationships and ensuring the platform continues to deliver measurable value, whilst identifying opportunities for upsell and cross sell. Responsibilities in this role include: • Manage and grow a portfolio of existing clients, acting as their main point of contact, • Build long term, trusted relationships with key stakeholders and decision makers, • Identify upsell and cross sell opportunities to increase account value and retention, • Conduct regular account reviews to understand client goals, usage and performance Requirements • 2+ years' experience managing existing B2B clients within SaaS environments, • Background in MarTech or digital marketing platforms preferred, • Proven success in account growth through upsell and cross sell Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.