Customer Service Assistant

Customer Service

20/10/2021125 views

Customer Service Assistant

Want to ditch the commute and work remotely? We’re looking for people to join our teams from the comfort of their own home! All you'll need is an internet connection, a quiet space to work, and we’ll provide you with everything else, from a tailored training academy to a technology bundle to suit your needs. Some basic IT skills will be really helpful.

At SoftBank Group we support thousands of customers with their insurance needs each and every day. Whether it’s through simple amends to their policy, talking through their options or just helping to put things right. Our Customer Advisor roles are at the heart of what we do!

Job description

Customer Service Assistant.

Roles and responsibilities

Respond to routine customer enquiries via e-mail and telephone

Handle all returns, organising replacements or refunds as necessary, and keep accurate records of items returned or lost in transit

Liaise with manager regarding missing/damaged items or returns

Prioritise and process customer orders and requests submitted by telephone, email, live chat or instant message

  • Experience
    Required
  • Languages
    English – Beginner
  • Employment
    Full-time
  • Salary
    £10 – £11 hourly
  • Starting time
    Immediate start!

pin iconCity of London, London

Finance • More than 250 Employees

Hiring with us since October, 2021

SoftBank Group Corp. is a Japanese multinational conglomerate holding company headquartered in Minato, Tokyo, and focused on investment management. The Group primarily invests in companies operating in the technology, energy, and financial

Christopher Townsen avatar icon
Hiring byChristopher TownsenActive 1 month ago

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