Customer Service Assistant
Want to ditch the commute and work remotely? We’re looking for people to join our teams from the comfort of their own home! All you'll need is an internet connection, a quiet space to work, and we’ll provide you with everything else, from a tailored training academy to a technology bundle to suit your needs. Some basic IT skills will be really helpful.
At SoftBank Group we support thousands of customers with their insurance needs each and every day. Whether it’s through simple amends to their policy, talking through their options or just helping to put things right. Our Customer Advisor roles are at the heart of what we do!
Customer Service Assistant.
Roles and responsibilities
Respond to routine customer enquiries via e-mail and telephone
Handle all returns, organising replacements or refunds as necessary, and keep accurate records of items returned or lost in transit
Liaise with manager regarding missing/damaged items or returns
Prioritise and process customer orders and requests submitted by telephone, email, live chat or instant message
- English – Beginner
- £10 – £11 hourly
- Starting time
- Immediate start!
Finance • More than 250 Employees
Hiring with us since October, 2021
SoftBank Group Corp. is a Japanese multinational conglomerate holding company headquartered in Minato, Tokyo, and focused on investment management. The Group primarily invests in companies operating in the technology, energy, and financial