Hire staff

Maintenance & Operations Coordinator (Short-Let Properties) - Amelia Dream Homes

11 hours ago•34 views

We are seeking a proactive and dependable individual to join our team, focusing on the maintenance and operations of our short-let properties. This role primarily involves hands-on maintenance tasks, comprising about 60-70% of the job, with the remainder dedicated to guest interactions, including communication, check-ins, and property inspections.

Key Responsibilities

Maintenance (Main Focus):
Perform general handyman and maintenance tasks, such as minor plumbing, basic electrical work, repairs, painting, snagging, and furniture assembly.
Swiftly identify and resolve issues, escalating to the Maintenance Manager when necessary.
Conduct regular property inspections to ensure they are in top condition.
Assist with urgent maintenance issues and coordinate with contractors as directed by the Maintenance Manager.
Ensure all properties are safe, fully functional, and ready for guests.


Guest & Operations Support:
Engage with guests before, during, and after their stay to ensure a pleasant experience.
Meet guests for check-ins, give property tours, and address any inquiries they may have.
Serve as the primary contact for guests during their stay, resolving any issues promptly.
Inspect properties post-cleaning to ensure cleanliness and standards are upheld.
Coordinate cleaning schedules and manage supplies.


Requirements

Proven experience in maintenance or handyman roles is essential.
Comfortable with face-to-face interactions with guests.
Experience in short-lets, hospitality, or property management is advantageous.
Must be practical, organized, and capable of working independently.


Salary

This is a full-time position with a salary ranging from £22,000 to £30,000 per year + Bonus (OTE £45000), depending on experience and based in London.