Manager - Elvet Steakhouse London - London

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. BENEFITS + BEST BITS Transparent and fair TRONC payments Pergo development programme Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)· Paid sick leave Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Bridging the gap between the team and senior management, using clear, effective and simple communication Using imaginative revenue driving ideas to drive the business forward You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development. You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity. Creative cocktail ideas and champion menu development from your team You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving. You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy. You drive both sales and the business performance by using financial data and planning effectively. Be obsessed with learning, pushing for your own development and career progression Having fun, laughing a lot and bringing the good vibes WHAT WE'RE LOOKING FOR Someone who has a passion for individual hospitality experiences People focused, delivering structured inductions to new team members and encourage development A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus You have a discipline for implementing exceptional standards You are calm in high pressure environments You have a big heart and want to impart your knowledge onto your team Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

We are currently looking for a self-motivated and committed individual to join our Food & Beverage team as a Food & Beverage Supervisor. To be considered for this opportunity, you will need a minimum of 1–2 years' experience in a similar role, preferably gained within a restaurant or hotel of a comparable standard. We are seeking someone with a warm and welcoming personality who thrives in a fast-paced environment and performs well under pressure. As a vital member of our Food & Beverage team, you will play an important role in ensuring our guests enjoy an exceptional and memorable dining experience. If you are passionate about hospitality and dedicated to delivering outstanding service, we would love to hear from you. Join our team at Vintry & Mercer Hotel and be part of something truly special.

We are looking for a hands-on, passionate, and highly organised leader to oversee our gelato production and support day-to-day shop operations. This is a key leadership hybrid role within a growing artisan gelato business. We are seeking someone who can combine production expertise, team leadership, creativity, and operational reliability. Key Responsibilities Lead daily gelato production operations Develop and refine recipes and seasonal flavours Maintain consistency, quality, and presentation standards Manage stock control, ingredient ordering, and production scheduling Train, mentor, and supervise team members Support front-of-house operations when required Ensure high food safety, cleanliness, and operational standards We’re Looking For Someone Who Is : Experienced in gelato, pastry, dessert, bakery, or food production Comfortable working across both kitchen and customer-facing environments Passionate about hospitality, quality, and customer experience Strong at training and motivating teams Creative with an interest in flavour and product development Bonus Experience Recipe development and seasonal menu creation Hospitality or café management experience Knowledge of stock management and ordering systems What We Offer Opportunity to play a key role in a growing artisan business Creative input into flavour and product development Supportive and team-focused environment * Opportunity to shape flavours, systems, and future growth

Assistant Manager – Award Winning Pub, Bar & Restaurant Group – Quality – London We at Wren Tavern are currently recruiting for a talented and driven Assistant Manager with personality and charisma to join our growing, people-focused business. With an eclectic mix of properties and exciting new openings, this is a fantastic time to become part of a progressive, operations-led group where people genuinely come first. The Wren Tavern is the City’s latest gem — a pub with a difference, nominated Best City of London Pub in 2025 and fast becoming one of the best pubs in London. We serve the very best of British cuisine featuring London’s oldest butcher, boast a secret whisky vault, and host a speakeasy cocktail bar in the basement (5cc) serving artisan cocktails, ideal for parties and events. The Role As Assistant Manager, you will support the General Manager in the day-to-day running of the business, helping to ensure the venue operates smoothly, efficiently and to the highest standards. You will play a key role in: Supporting the day-to-day run of the venue Leading from the front on the floor Staff training and development Maintaining excellent service standards and guest experience Supporting a strong team and being part of a close-knit family culture Cocktail knowledge and mixology experience is a plus, but not essential. Due to late closing times, candidates must be able to travel home safely if public transport is no longer running. What We’re Looking For “Wear your heart on your sleeve” – take ownership and pride in your work Calm, organised and able to manage pressure with ease Not precious — we leave egos at the door and help where needed Strong communication and organisational skills Confident delivering excellent customer and floor service Passionate about people, training, mentoring and growing a team A supportive leader who enjoys being part of a strong team culture Personal Licence holder beneficial, but not essential What’s in It for You? Competitive salary & bonus scheme Training and development opportunities Clear career progression with regular new openings Discounts across all our pubs, bars and restaurants Opportunity to take ownership and be involved in running your business Annual team trips abroad, management incentives and socials 28 days holiday Staff meals on shift Employee Assistance Programme (EAP) Referral scheme – earn up to £1,000 per successful referral Wagestream – access your wages anytime Your birthday off, on us 🎉 Cycle to Work scheme Interested in hearing more? Get in touch and we’d love to arrange a chat and show you around.

Job Title: Café Manager, Urban Baristas Bromley-by-Bow G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture. • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

Job Purpose To develop and maintain strong relationships with clients by providing excellent customer service, understanding their needs, and delivering tailored solutions. The Relationship Manager is responsible for managing client accounts, supporting business growth, ensuring high levels of customer satisfaction, and maintaining long-term business relationships. Key Duties • Build and maintain strong, long-term relationships with existing and prospective clients., • Act as the primary point of contact for client enquiries, requests, and concerns., • Understand clients' business needs and recommend suitable products or services., • Manage client accounts, ensuring accurate records and timely follow-up on all communications., • Coordinate with internal departments to ensure efficient delivery of services and prompt resolution of client issues., • Monitor client satisfaction and implement strategies to improve customer retention and loyalty., • Identify opportunities to grow existing accounts and generate new business., • Prepare reports on client activities, account performance, and business development opportunities., • Ensure compliance with company policies, procedures, and relevant regulatory requirements. Skills Required • Experience in relationship management, account management, customer service, or business development., • Strong interpersonal and communication skills with the ability to build lasting professional relationships., • Excellent negotiation and problem-solving abilities., • Strong organisational and time management skills., • Ability to manage multiple client accounts and prioritise workloads effectively., • Commercial awareness with the ability to identify business opportunities., • Proficiency in Microsoft Office and customer relationship management (CRM) systems., • Ability to work independently and collaboratively to achieve business objectives.

About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators – leading the salad revolution to redefine London’s healthy eating scene. That means bringing people together, one bowl at a time, connecting them to real ingredients, bold flavour, and a community that genuinely cares. Now 6 stores strong (and growing fast), we’re building the next generation of leaders to grow with us. Who are we looking for? We’re looking for a passionate, hands-on leader to join us as a General Manager in a flexible, growth-focused role. This isn’t your typical single-site GM position (yet). You’ll work across our London stores, supporting existing teams, driving performance, and helping us raise the bar everywhere we operate. As we continue to expand, this role is designed to evolve into taking full ownership of your own store in the near future. This is also a great opportunity for a strong, experienced Assistant Manager from a QSR background who’s ready to step up and develop into a General Manager quickly. We’re after someone who brings energy, positivity, attention to detail, and a proactive mindset – someone who leads from the front and thrives in a fast-paced, people-first environment. What you'll be doing: • Supporting multiple London locations to deliver strong operational and financial performance, • Stepping in where needed – leading shifts, supporting teams, and ensuring smooth day-to-day operations, • Driving sales by identifying opportunities and bringing fresh, creative ideas to grow the business, • Coaching and developing team members, helping build future leaders and embedding Urban Greens culture, • Delivering exceptional customer experiences and handling challenges with a calm, solutions-focused approach, • Monitoring performance, feedback, and standards across sites, and taking action to continuously improve, • Supporting cost control across labour and food, with a strong commercial mindset, • Ensuring food quality, hygiene, and health & safety standards are consistently met across all locations, • Acting as a brand ambassador – bringing the Urban Greens vibe, energy, and standards to every store you step into About you: • Proven experience as an Assistant Manager or General Manager within a QSR or fast-paced hospitality environment, • A natural leader who motivates, develops, and brings out the best in people, • Commercial awareness with a drive to hit targets and grow the business, • Adaptability – comfortable working across different locations and teams, • A positive, can-do attitude with strong problem-solving skills, • Someone who’s ready to take the next step into a full General Manager role in the near future Benefits: • 50% discount at all Urban Greens locations, • Complimentary meal on shift, • 28 days holiday, • Ongoing development and real career progression opportunities, • Competitive salary + bonus scheme If you’re ready to grow with us, bring the energy, and be part of something exciting – we’d love to hear from you.