2nd line it support jobs in GraysCreate job alerts

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. Understanding of ITIL processes and the provision of IT support services. A flat and collaborative team structure fuelled by an excitin...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. Supporting performance and other IT related issues when they are called into the support desk team. Provide an IT help desk service for...

Understanding of ITIL processes and the provision of IT support services. We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. A flat and collaborative team structure fuelled by an excitin...

Duties will include: Analysis, diagnosis and resolution of software and IT issues Setting up new users hardware and applications Provide excellent customer serviceWe are looking for: Highly motivated individual Strong attention to detail Enjoys working in a fast paced environment Strong communica...

Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both from home and on-site? Entrust IT, a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support o...

You will be the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. Exciting opportunity for someone who is looking to expand their...

The contract role would suit a candidate who has previously supported a multi-site business and is adept at prioritising and escalating IT issues efficiently. My client is looking to hire an experienced 2nd Line IT Contractor who has experience of working on a busy IT Helpdesk. Line IT Candidates...

The role involves supporting a multi-site business, prioritising and escalating IT issues efficiently. My client is looking to hire an experienced 2nd Line IT Contractor who has experience working on a busy IT Helpdesk. By applying, you accept our Terms & Conditions, Privacy Policy, and Disclaime...

IT Support Engineer (3rd Line) | 6 Months | £300 - £400 | Outside IR35 | Hybrid Remote We’re recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support spectrum. Skills across the 1s

Should continuously utilize on site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging and onsite and warrant...

Reed Professional Services is seeking an Audit Consultant 2nd Line Support Consultant to assist our client in auditing and updating their device asset management system. This role involves critical attention to detail and a hands-on approach to ensure accuracy in device data management. Manage th...

My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers. IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24). Engaging in the technical projects, including meeting clients and delivering onsite time w...

Understanding of ITIL processes and the provision of IT support services. We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. A flat and collaborative team structure fuelled by an excitin...

We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. This team provides onsite IT support to users and guests in their City of London office. Alongside troubleshooting iss...

Supporting individuals to engage in social and community activities. Promoting positive relationships with family, friends, and the wider community. Assisting with daily living tasks and encouraging independence.

You’ll be the final escalation point for support queries while also delivering end-to-end projects, such as M365 migrations and Azure network configurations. Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?. Do you wa...

This role offers a mix of internal support and customer-facing network delivery and is ideal for someone with a strong networking background looking to step into a technical leadership position. This is a key hire for the business, offering the opportunity to work with cutting-edge ISP technologi...

Support the wider 3rd line support team and help with bigger technical problems or projects. Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?. Do you want to be an exceptional 3rd line support engineer that gets heavi...

Supporting individuals to engage in social and community activities. Promoting positive relationships with family, friends, and the wider community. Assisting with daily living tasks and encouraging independence.

Ensure compliance with IT policies, procedures, and security protocols, including network and cloud security standards. Ability to work independently and collaboratively as part of a high-performing support team. Diagnose and troubleshoot complex IT and network issues, escalating to 3rd line supp...

This role offers a mix of internal support and customer-facing network delivery and is ideal for someone with a strong networking background looking to step into a technical leadership position. This is a key hire for the business, offering the opportunity to work with cutting-edge ISP technologi...

Conduct technical site assessments to recommend suitable forklift solutions and configurations. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations. Maintain CRM rec...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. Understanding of ITIL processes and the provision of IT support services. A flat and collaborative team structure fuelled by an excitin...

Maintain CRM records, sales forecasts, and activity reports with precision and punctuality. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations. Conduct technical si...

Experience of working in highly available latency sensitive network environment utilizing multiple network (switching & routing) and security (firewall, Web Gateway & LTM) technologies Experience in capturing requirements from the business and working with multiple technical teams to identif

We actively recruit for an inclusive and diverse workforce, and as such, we want to ensure we do everything we can to support your application. Working directly with clients, helping them not only achieve their goals but also helping them understand the difference between their wants and needs. A...

This is a great opportunity to develop your IT career and gain exposure to a wide range of technologies! What will you be doing? Coming in as a Junior Network Engineer, one day won’t be the same as the next, you will be the first port of call for Networking issues as well as supporting users remo...

Understanding of security operations, monitoring, and escalation. Handling monitoring, escalations, and incident response. Working closely with Cloudflare’s security & performance services.

Whether you’re going for a CCNP, CCIE, Hashicorp, Python, Cloud Technology, or anything in between Opticore IT has your back with all our training, labs, courses, and shared knowledge, and the most important part it’s all free! On top of that, we also give you: Discretionary bonus 23 days holida

Flexibility: Willingness to work shifts, including weekends and bank holidays, to support live event schedules. Collaborate & Communicate: Work directly with clients, partners, and internal teams to provide exceptional support and quick solutions during high-pressure live events. Technical Skill

Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT ticketing system in accordance with SLAs via effe

Order and replace parts as needed; Support and maintain user account information including rights, security and systems groups; Receive and resolve issues from Tiers 1,2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location/onsite - in cooperation with the resolve

Key Responsibilities: Maintain and support the company’s existing LAN/WAN infrastructure Deliver and support infrastructure projects, including office relocations and network upgrades Work collaboratively with cross functional teams to ensure seamless network operations Produce and maintain compr...

You’ll be making sure that you support the system and network infrastructure with switches, routers, load balancers, firewalls, compute, storage and virtualization. The main purpose of the environments will be embracing observability, high-availability and infosec, along with IaC. The Network Eng...

Security Gateway FortiGate Management Maintain and support this component in the Connectivity account for both Non-Prod & Production environments Ensure this component gets rebuilt every 4 weeks by Jenkins Amend Configuration/Code via terraform as required on an adhoc basis:- Anti-virus IPS WAF

This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Plan, scope, and deliver end-to-end IT projects, including technical pre-sales and documentation. Proven experience as a Project En...

EQUAL OPPORTUNITIES World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for depe...

Additional licensing (switches & devices) - required for device operation, secure connectivity, end-to end visibility, analytics, and assurance. Additional memory & storage - integral to units and required to support network traffic and flexible storage solutions. The selected hardware is provide...

Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre-sales and documentation. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Requirements Pro...

They act with ethics, honesty and transparency and always strive for their customers’ success and their sustainable growth. The provision of 4th Line support, direct with vendors, is required through to successful resolution. Experience in providing high quality solutions and documentation using ...

This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive salary and benefits packag e. Title: Senior IT Support Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking...

An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and requests across multiple sites. Candidates wishing to apply must be able to demonstrate proven...

Monitoring platform capacity and identifying where we may have insufficient headroom Support of the Trading Platform Support and Exchange Operations teams to assist in daily exchange operations and resolving operational issues Working with the Security team to implement corporate security policie...

Deep understanding of troubleshooting methodologies and hands-on experience with relevant industry-standard tools to diagnose, isolate, and resolve issues efficiently for network and security environments. Cisco Catalyst Center (DNA Center) for network automation and monitoring, with hands-on exp...

Your transferable skills and experience: Experience in providing high quality solutions and documentation using a structured approach for components with varying degrees of complexity. The provision of 4th Line support, direct with vendors, is required through to successful resolution. Responsibi...

A proactive mindset with the ability to work both independently and as part of a team. Familiarity with ITIL and network monitoring/inventory systems. Understanding of the Telecoms Security Act.