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Service Delivery Engineer (24/7) Opportunity: Our trusted partner, a highly reputable cloud solutions provider is hiring a 2nd/3rd line Service Delivery Engineer who is happy to work a varied shift pattern, Monday to Thursday which will involve some night shifts. The chosen candidate must ha...

Job Title: Service Delivery Engineer – 24x7 Service Desk – Tier 3 Location: Sittingbourne, Kent Hours: 12-hour shifts – 4 on 4 off (8 till 8 rota) Salary: £35k - £40k (plus benefits) A 24x7 Tier 3 Service Delivery Engineer is needed to join our brilliant team at based in Sittingbourne, K...

A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. We are looking for an experienced IT Support Engineer who will help support interna...

SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. IT Support Engineer Southampton HQ ...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. Understanding of ITIL processes and the provision of IT support services. A flat and collaborative team structure fuelled by an excitin...

You will be the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. Exciting opportunity for someone who is looking to expand their...

Perform 2nd line functionality for the IT Service Desk in accordance with all Service Desk procedures and SLA’s, providing support for internal users across multiple sites. Experience: At least 5 years in a 2nd line or senior 2nd line role, supporting hardware, cloud applications (e. Install, con...

We are seeking a skilled and motivated 2nd Line IT Support Engineer to join our dynamic and growing IT team. This is a hands-on technical role that involves providing high-level support across a variety of systems and technologies within our group, including travel to multiple sites. Administer a...

Main responsibilities within the IT Support Engineer/2nd Line Support position include:. Tradition is currently seeking to appoint an IT Support Engineer/2nd Line Support to be based in the London office. Attending and fixing any 2nd line problems with PC hardware, Software, voice and application...

With a strong commitment to sustainability and innovation, they offer a collaborative working culture and opportunities to work across a diverse range of systems and networks. You'll troubleshoot hardware and software problems, support infrastructure upgrades, mentor 1st line support, and maintai...

Keywords: 3rd Line IT Support, Aruba, Cisco, Wi-Fi, Enterprise IT Support, 3rd Line IT Support, Microsoft, Office 365, Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking, Aruba, Cisco, Network, Switching, Routing...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. Supporting performance and other IT related issues when they are called into the support desk team. Provide an IT help desk service for...

The role requires a strong technical mindset and intuition to solve complex technical problems and maintain composure during stressful troubleshooting situations while dealing with client stakeholders and directors. Our client seeks a dynamic and driven 2nd Line Support Engineer who embodies enth...

Duties will include: Analysis, diagnosis and resolution of software and IT issues Setting up new users hardware and applications Provide excellent customer service We are looking for: Highly motivated individual Strong attention to detail Enjoys working in a fast paced environment Strong communic...

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, T...

Duties Will Include Analysis, diagnosis and resolution of software and IT issues Setting up new users hardware and applications Provide excellent customer serviceWe are looking for: Highly motivated individual Strong attention to detail Enjoys working in a fast paced environment Strong communicat...

Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained. With over 15,500 employees representing 110 nationalities, 695 vocational trainees and students, and a customer base exceeding 70,000, this company has been drivi...

Duties will include: * Analysis, diagnosis and resolution of software and IT issues * Setting up new users hardware and applications * Provide excellent customer service We are looking for: * Highly motivated individual * Strong attention to detail * Enjoys working in a fast paced environment * S...

Key responsibilities include providing technical expertise, delivering excellent customer service, building stakeholder relationships, managing assets, designing and deploying server architecture, and supporting performance monitoring and escalation processes. This office-based role offers flexib...

Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Log incidents, requests and queries via a dedicated online customer p...

Are you an IT support professional looking for a fully remote role with a global schedule? A global client of mine is seeking an IT Support Technician to join their team and provide top-tier technical support while working UK-based remotely on Pakistan hours. People Source specialise in technolog...

A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. We are looking for an experienced IT Support Engineer who will help support interna...

Are you an experienced IT professional with a knack for problem-solving and a passion for delivering outstanding support? Cooper Lomaz is currently seeking a highly skilled 2nd Line IT Support specialist to join our client in Norwich. As a 2nd Line IT Support, your responsibilities will include:....

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e. Manage end-to-end incident resolution—from front-end issues to back-end system co...

With a strong commitment to sustainability and innovation, they offer a collaborative working culture and opportunities to work across a diverse range of systems and networks. Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in...

A minimum of 3 years in a technical MSP role A full driving licence and access to a vehicle (site work required) Experience delivering IT projects and technical consultancy Strong written and verbal communication A methodical, thorough approach to troubleshooting and escalation Familiarity with t...

Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both from home and on-site? Entrust IT, a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support o...

Line Support, Technical Support, Troubleshooting, ITSM, Firewalls, Windows Server, Windows Operating systems, Networking, Infrastructure, IT Project, Cybersecurity, Antivirus, SQL Database. Strong experience in a 2nd Line Support role with additional end-user-facing experience. With very high com...

We’re recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support spectrum. Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft 365 and GSuite sources, varyin...

Other organisations may call this role 2nd Line Support Engineer, 2nd Line ICT Engineer, 2nd Line Technical Support Engineer, 2nd Line IT Support Engineer, Network Support Engineer, or IT Support Technician. So, if you have experience in an IT helpdesk support role and knowledge and experience of...

This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure, virtualization, networking, and Windows Environments. We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rd Line Service Desk Engineer to join their growing t...

Are you an experienced 2nd Line Support Engineer with a passion for desktop support and system troubleshooting? We have a compelling opportunity for a 2nd Line Support Engineer to join a prestigious Defence & Space Manufacturing Organisation in Corsham. Strong background in desktop support and Wi...

From cloud services and cybersecurity to VoIP and workflow automation, we're trusted by businesses across industries to provide proactive, secure, and innovative support. As a key member of our engineering team, you'll be responsible for advanced technical support, service improvement, and end-to...

Ensure compliance with IT policies, procedures, and security protocols, including network and cloud security standards. Comms-care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing ...

Classification and prioritisation of requests in-line with Incident and Service Request Management processes to ensure requests are dealt with effectively and efficiently. Authority and confidence to deliver support to customers within specific technology disciplines. Our client are looking for M...

Join a leading governmental organisation in Gloucestershire renowned for its excellent team culture and a massive push towards training, development, and internal progression. Handle technical escalations from the service desk team and participate in upgrade projects. Experience in service desk o...

IT Support Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation & CompTIA. This role involves providing timely support and maintenance for desktop software and hardware, troubleshooting hardware issues, installing and configuring software applications,...

You will provide timely support and maintenance for desktop software and hardware within the organisation, involving troubleshooting hardware issues, installing and configuring software applications, and ensuring user workstations operate efficiently and securely. Support Technician, Helpdesk, 1s...

Implementing and maintaining the IT infrastructure to ensure up-time and availability of the computer infrastructure, within defined budget limitations to obtain the company’s objectives and provide first line support to end users. Support and administer (Fortigate) firewall environments in line ...

Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable). Our bespoke state...

Naturally, we'd like you to bring some commercial exposure within 1st Line, but you'll also have the ability to follow established processes to ensure service quality and overall user satisfaction. You'll join an established and talented Service Desk function who provide only the very best tech s...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with b...

This role is critical in ensuring the smooth operation of IT systems, supporting both remote and on-site staff with exceptional customer service and technical expertise. A leading local authority is seeking an experienced 2nd Line IT Engineer to join the IT Support team. Support users working rem...

Manage end-to-end incident resolution—from front-end issues to back-end system configuration and technical diagnostics. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Team-oriented mindset with

Citrix Virtual Desktop and Apps: Hands-on experience with the latest Citrix technologies including NetScaler ADC. We are partnered with the UKs leading Telecommmunctins Service Provider that is seeking a dedicated 2nd Line IT & Cloud Engineering Specialist to join their 24x7 support team in Sheff...

Reply is an Equal Opportunities Employer, committed to diversity and fair recruitment practices. Collaborate with clients, vendors, and technical teams to support and escalate incidents. Interest in support and operations, with a desire to develop a career in technical support and cloud systems. ...

A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers. Additionally, we va...

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. Good understanding of IT Systems. Analysis, diagnosis and resolution of software and IT issues.