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You’ll be responsible for handling escalated support issues, working closely with 1st and 3rd line engineers, and ensuring high-quality service delivery across a diverse client base. Contract Recruitment Consultant | Connecting Top IT Support & Microsoft Dynamics Talent with Leading Opportunities.

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. Benefits include generou

This role offers a full-time position focused on providing 2nd/3rd line support across infrastructure and resolving complex technical issues. The candidate should have strong troubleshooting skills, experience in IT service operations, and knowledge of ITIL principles. The position is fully office-b

Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe. AMCS offers team members more than just a job, but an opportunity to map out a care

An established organization in the United Kingdom is seeking two hands-on Second Line Support Engineers. Ideal candidates will have a background in IT support, good knowledge of Microsoft 365, and strong communication skills. In this varied, user-focused role, you will support colleagues across the

A local government authority in the United Kingdom is looking for an experienced ICT Engineer to provide 2nd line ICT support to all end users. The position offers a competitive pension scheme, enhanced annual leave, and various benefits. Candidates should have experience in customer-focused support

With competitive salary and numerous employee benefits, this is a fantastic chance to advance your career in IT support. Join a fast-growing company as a 1st to 2nd line engineer, where you'll be at the forefront of IT support, tackling a variety of challenges from diagnosing software issues to conf

The position offers a competitive salary and flexible hybrid working conditions, ideal for individuals eager to contribute in a dynamic IT Managed Services environment. Candidates should possess extensive knowledge of Microsoft Azure, troubleshooting skills, and a commitment to excellent customer se

You will be responsible for providing both remote and in-person support across five hospital sites, improving service delivery through various tools and overseeing technical standards. A leading healthcare organization in Greater London seeks an experienced IT professional to lead their ICT Service

A growing IT service provider in Northampton is seeking a motivated 1st Line IT Support Technician to manage support queries and ensure smooth IT operations. Candidates should have proven experience in IT helpdesk roles, strong IT and communication skills, and live within commuting distance. The rol

The role involves owning incidents, ensuring SLAs are met, and collaborating with various teams for outstanding support. Candidates should have at least 2 years of experience, strong SQL skills, and familiarity with incident management. A technology firm in Greater London is seeking a Technical Supp

Never ending supply of hot and cold drinks, biscuits, sweets, and fruit. You’ll take ownership of escalated incidents and technical issues, working across Microsoft and cloud-based environments to diagnose, troubleshoot and resolve problems in line with agreed SLAs. You’ll work closely with coll

You will be responsible for supporting 2nd Line Engineers and resolving complex technical issues in managed services. Candidates should have at least 3 years of Helpdesk experience, strong knowledge of Windows operating systems, and excellent problem-solving skills. The role involves ensuring high c

The ideal candidate will have experience in an ITIL environment and knowledge of Active Directory, Windows OS, and other technologies. A leading Managed Service Provider in the UK is seeking an IT Support Engineer to provide excellent customer support at client sites. This role involves handling IT

Ideal candidates will have a strong IT background and experience in supporting digital services, along with excellent communication skills. A technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient

Manage your support queue professionally and efficiently, prioritising and resolving calls in line with SLAs whilst maintaining a high degree of customer service. Install, maintain and troubleshoot client hardware/software in line with company standards; reconfiguring and performing system upgrades

Candidates should have a foundational understanding of IT, with certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Fundamentals. A leading IT support firm is seeking a Level One Engineer to provide first-level technical support. Strong communication and problem-solving skill

A leading UK IT service provider is seeking an ICT Associate based in Bathgate to offer first-line technical support across multiple sites. This role involves managing support requests, providing expert advice on IT best practices, and ensuring a positive user experience. Candidates should possess s

Ideal candidates will have a background in IT support, strong communication skills, and a desire for advancement within the company. This office-based role involves providing comprehensive IT support and is perfect for candidates looking to develop their skills and progress in a supportive environme

This role is ideal for someone with practical IT support experience who enjoys working with hardware, troubleshooting user issues, and keeping systems running smoothly. Organised, methodical, and able to work independently. Experience in IT support, service desk, or desktop support.

A forward-thinking managed services company is seeking an IT Field Support Engineer to provide onsite and remote IT support in Central London. Responsibilities include troubleshooting Windows and Mac systems, supporting Microsoft 365, managing networking solutions, and ensuring secure IT infrastruct

Key benefits include a supportive culture and the opportunity to work with diverse clients. This entry-level role offers flexible hybrid working and focuses on IT support, client communication, and troubleshooting various technologies. A growing digital services company is looking for a 2nd Line Sup

This position supports end users in secure environments with an emphasis on service improvement and adherence to ITIL standards. A leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. This is an exciting opportunity to join a prestigious orga

This 6-month contract involves providing 1st and 2nd line support, troubleshooting IT issues, and participating in a rotating shift pattern. Candidates should have experience in IT Service Desk and strong skills in Windows and Google applications. Full training and progression opportunities are offe

A recruitment agency specializing in IT is seeking an experienced 2nd Line Support Engineer for a contract position. The ideal candidate should have a strong background in Windows Server, Active Directory, and Microsoft 365. This role involves providing technical support in an MSP environment, troub

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. The position offers a salary between £26,000 – £28,000 and a supportive learning environment with clear progression routes. Candidates should have 1–2 years of experience, stro

A leading communication technology provider in the UK is seeking a 2nd Line IT Engineer to deliver high-quality support to clients. You will work onsite and remotely, requiring a solid technical background in Microsoft technologies and excellent communication skills. This role involves troubleshooti

The position offers benefits such as training opportunities, a Local Government Pension Scheme, and 26 days of annual leave that increases with service. Candidates should have 2-3 years of IT support experience, strong customer service skills, and knowledge of ITIL processes. This role involves supp

A technology firm in Richmond is seeking an enthusiastic Application Software Support Engineer to provide 1st and 2nd line support for their ECHO application. The ideal candidate has a BSc in IT or equivalent experience, coupled with excellent communication skills and attention to detail. This perma

A leading financial services firm in Newcastle is looking for a highly motivated 1st and 2nd Line Desktop Support Specialist. Candidates should have at least 2 years of experience in desktop support and strong technical skills. Responsibilities include providing desktop support to a global user base

A leading CSA specialist in Greater London is seeking a proactive 2nd Line IT Support professional. Candidates should have at least 2 years of experience in IT support and a passion for technology. Benefits include a company pension, gym discounts, and retail discounts.

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

The candidate will provide vital IT support on-site, managing 1st and 2nd line operations across office and production environments. Key responsibilities include troubleshooting, M365 upgrades, and system performance monitoring. Ideal candidates will possess strong Microsoft 365 experience and excel

Due to continued expansion, Glent Group has an exciting opportunity for a 2nd Line IT Support professional. As part of Glent Group’s frontline support, you will act as a first and second point of contact for end users, taking ownership of issues and working methodically to resolve them or escalati

An established organisation is looking for two hands‑on Second Line Support Engineers to support the day‑to‑day running of their IT function. Provide 1st and 2nd line support across IT issues and requests. It’s a varied, user‑focused role where you’ll be supporting colleagues across the

Responsibilities include delivering 1st line IT support, troubleshooting technical issues, and escalating as needed. Ideal candidates will have a passion for IT and a customer-first attitude. This role offers opportunities for growth and professional certification support.

The position offers hybrid working and a comprehensive benefits package, including mental health support and unlimited paid time off. A leading technology company in London is looking for a 2nd Line Support Engineer. The role involves managing complex IT issues globally with expertise in AWS and Azu

Are you an experienced IT Support professional seeking a challenging role with growth potential? We’re looking for a Senior IT Support Engineer to join this thriving MSP. Senior IT Support Engineer – MSP – £48K East Midlands – office based role. We welcome candidates of all ages and backgro

A leading recruitment firm is seeking ambitious 1st and 2nd Line Engineers in West Midlands, UK. Ideal candidates come from an MSP background and are eager for career development. Strong technical skills in Windows, Microsoft 365, and networking fundamentals are essential.

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day. IT System Trai

Key responsibilities include delivering technical support, diagnosing issues in various operating systems, and collaborating with Infrastructure and Security teams. A UK-based luxury automotive brand is seeking an IT Support Analyst to provide high-quality support across the organization. This role

A UK healthcare company is seeking a 2nd Line Support Specialist to handle escalations from the Service Desk and automate tasks. Responsibilities include providing technical support, maintaining documentation, and coordinating with various teams to enhance service delivery. Ideal candidates will hav

If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal position for you. Your actual pay will be based on your skills and experience

This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Microsoft 365 administration. A well-established MSP in Aldershot is seeking an experienced 1st/