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As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the schools ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the schools IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the schools ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively.

In this dynamic team, you will expand your technical skills while providing 1st, 2nd, and 3rd line support. Your responsibilities include managing support incidents, timely resolution of calls, and maintaining customer communication. An established IT Managed Services Provider in England is seeking

Line Support Engineer, Managed Service Provider Service Desk Analyst, Managed IT Service Engineer or Managed IT Services. Role can be known as a Service Desk Engineer, Service Desk Analyst, MSP Service Desk,. Our client is hiring a Service Desk Engineer to work across 1st, 2nd and 3rd line Support.

The role promises a competitive salary and excellent benefits, including healthcare and holiday purchase schemes. A leading service provider in the UK is looking for an IT Specialist to deliver 2nd line support in a dynamic environment. Responsibilities include managing technical incidents, liaising

We are recruiting an IT Support candidiate with extensive knowledge of Cargowise, the role is based around the Heathrow area. Monday to Friday and paying around £35k Duties Include: Provide 1st line support for all user CargoWise issues that arise • Assist in CargoWise IT projects including company system implementations • Utilise 2nd line escalation when required • Support of problems with various Microsoft applications • Basic level network infrastructure support • Some IT supplier related activities e.g., Procurement Personal Attributes Attention to detail and logical approach • Excellent written and spoken English • Interest in project work • Flexible and resilient • Optimum time management and able to effectively prioritise tasks • Proactive • Strong analytical skills • Problem-solving skills, creativity • Team and service-oriented • Willingness to learn with new IT products • Integrity: The role requires appropriate handling of confidential, sensitive information • Able to effectively analyse data Qualifications Cargo Wise experience essential • Previous experience min 3 years • Successful assistance of projects within previous role • Microsoft Office product knowledge an advantage

Job Title: IT Support Assistant Location: Acton Salary: Competitive: on application, based on experience and skills Job Type: Full time permanent - This role will suit candidates looking for long-term employment About us: Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills. About the role: This position serves as an Assistant to the IT department. The main duties and specific roles include: * 1st Line Office PC Hardware & Software Support * Ad Hoc IT Related Project Work * Candidates must be prepared to be flexible and work temporarily in other areas of the business when the need arises. About you: Candidates must have the unrestricted right to work in the UK. Training is provided for the right candidate. The following requirements are essential: * A minimum of 18 months of working experience with the following requirements * Any 1st and 2nd line PC support experience * Microsoft Office (especially with Excel) * Command/Shell scripting Experience (or an active interest) in any of the following would be ideal: * Excel workbook formula optimising and/or macro debugging * Script Writing (e.g. JavaScript, Python, PowerShell, etc) * SQL query writing Useful skills and experience include: * Microsoft Azure * Microsoft SharePoint * Microsoft Entra ID * Oracle NetSuite, particularly SuiteScript * Microsoft SQL Server administration and query writing * JavaScript * Freemarker What we offer: * 28 days of holidays (including bank holidays) increasing with service * Purchase of Clearspring products at 50% discount from retail price * Auto Enrolment Company Pension Plan * A bonus may be paid to all team members annually, based on the profitability of the company. * Cooking facility to prepare lunches Additional Information: * Probation Period: 6 months * Starting Date: Immediate * Location Note: Fully office-based at our Acton office (W3 7QE) * Working Hours: Monday - Friday, 8:30 - 17:30 (1 hour unpaid lunch break) * Reporting to: IT manager Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; 1st Line Support, 2nd Line Support, IT Desktop Support, ICT Technician, Helpdesk Analyst, Technical Support Assistant, or Junior IT Engineer may also be considered for this role

A growing IT company in Hertfordshire is seeking a 2nd Line IT Engineer with a salary of up to £40,000. The ideal candidate must have strong Windows troubleshooting skills and be comfortable working independently. Responsibilities include troubleshooting technical issues, setting up new sites, and

A leading IT service provider in England seeks a First Line Support Engineer to deliver outstanding technical support. The successful candidate will undergo 6 months of office-based training before transitioning to a hybrid work model of 3 days from home and 2 days in the office. This role involves

There is lots of opportunity for training and development and to move into a more dedicated 2 Line support position - and possible 3 line further down the line. This is a fantastic opportunity for you, a 1 Line Support Engineer / or 1 and 2 Line support Engineer to join a thriving IT Support Company

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

With a focus on hybrid work, the ideal candidate will have 2-3 years of IT support experience, strong communication skills, and a commitment to effective service delivery. A leading technology firm seeks a Second Line Support Analyst to provide essential IT support for a network of offices in the UK

Line IT Support Engineer – York – IT Services – Vendor Training and Accreditations REF 1059. Their client base covers a diverse range of markets and therefore have a suite of Companies / Brands offering support and infrastructure as a service to end users all over the UK. This new role will pr

A growing MSP in the Richmond area is seeking a 2nd Line Support Team Coordinator to provide technical support while coordinating team workloads. Candidates should possess experience in a 2nd line role, have strong knowledge of Windows environments, and excellent communication skills. The position i

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the Wollaston site in the Un

A tech consultancy firm in Chertsey is looking for a First Line Technical Support Engineer to join their 24x7 Support Team. You will troubleshoot hardware and software issues, requiring quick learning and adaptability. Candidates with strong communication skills and relevant technical experience are

A leading IT recruitment agency in the United Kingdom is looking for a 1 and 2 Line Support Engineer to provide essential IT support and maintain infrastructure. The ideal candidate will have at least 3 years of experience in IT support, strong skills in Windows 10/11 and Microsoft 365, and a valid

A leading tech company in Greater London is seeking an experienced Onsite 2nd Line Support Engineer. This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 3

A leading IT solutions provider in Bedford seeks a skilled 2nd Line IT Engineer. This role involves direct support both remotely and on-site, ensuring the efficient functioning of IT systems. The successful candidate will act as an escalation point for complex technical issues, performing troublesho

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

Working as a Service Desk Engineer / 1st Line Support IT Helpdesk Analyst you will provide first and second line IT support, handling helpdesk queries, troubleshooting issues and delivering excellent customer service. Do you have First Line IT Support experience, looking to progress into a Second Li

Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe. AMCS was established in Ireland and holds onto those local roots and ‘start-up’

A leading technical recruitment agency seeks an IT Support Engineer in the UK to provide 1st line support for IT issues and help maintain systems. The ideal candidate will have experience in an IT-based role and an understanding of the industrial or manufacturing sector. This position offers a salar

A reputable recruitment firm is seeking an IT Support professional for a temporary role in London within the financial services industry. The successful candidate will provide first-line support, manage technical queries, and assist with system setup and maintenance. With over 5 years of experience

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. This is an exciting opportunity to join a prestigious orga

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. Benefits include generou

A recruitment agency specializing in IT is seeking an experienced 2nd Line Support Engineer for a contract position. The ideal candidate should have a strong background in Windows Server, Active Directory, and Microsoft 365. This position offers a hybrid working arrangement, requiring 2 days a week

Candidates should have 2-3 years of IT support experience, strong customer service skills, and knowledge of ITIL processes. The position offers benefits such as training opportunities, a Local Government Pension Scheme, and 26 days of annual leave that increases with service. This role involves supp

A leading financial services firm in Newcastle is looking for a highly motivated 1st and 2nd Line Desktop Support Specialist. Candidates should have at least 2 years of experience in desktop support and strong technical skills. Responsibilities include providing desktop support to a global user base

A technology firm in Richmond is seeking an enthusiastic Application Software Support Engineer to provide 1st and 2nd line support for their ECHO application. The ideal candidate has a BSc in IT or equivalent experience, coupled with excellent communication skills and attention to detail. This perma

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. The position offers a salary between £26,000 – £28,000 and a supportive learning environment with clear progression routes. Candidates should have 1–2 years of experience, stro

A leading CSA specialist in Greater London is seeking a proactive 2nd Line IT Support professional. Candidates should have at least 2 years of experience in IT support and a passion for technology. Benefits include a company pension, gym discounts, and retail discounts.

This 6-month contract involves providing 1st and 2nd line support, troubleshooting IT issues, and participating in a rotating shift pattern. Candidates should have experience in IT Service Desk and strong skills in Windows and Google applications. Full training and progression opportunities are offe

A leading communication technology provider in the UK is seeking a 2nd Line IT Engineer to deliver high-quality support to clients. You will work onsite and remotely, requiring a solid technical background in Microsoft technologies and excellent communication skills. This role involves troubleshooti

An established organisation is looking for two hands‑on Second Line Support Engineers to support the day‑to‑day running of their IT function. Provide 1st and 2nd line support across IT issues and requests. It’s a varied, user‑focused role where you’ll be supporting colleagues across the

The successful candidate will demonstrate reliability as a team player, providing support by logging and troubleshooting IT requests and incidents. Due to continued expansion, Glent Group has an exciting opportunity for a 2nd Line IT Support professional. As part of Glent Group’s frontline support

The candidate will provide vital IT support on-site, managing 1st and 2nd line operations across office and production environments. Key responsibilities include troubleshooting, M365 upgrades, and system performance monitoring. Ideal candidates will possess strong Microsoft 365 experience and excel

Responsibilities include delivering 1st line IT support, troubleshooting technical issues, and escalating as needed. Ideal candidates will have a passion for IT and a customer-first attitude. This role offers opportunities for growth and professional certification support.

The position offers hybrid working and a comprehensive benefits package, including mental health support and unlimited paid time off. A leading technology company in London is looking for a 2nd Line Support Engineer. The role involves managing complex IT issues globally with expertise in AWS and Azu

Other organisations may call this role2nd Line Support Engineer, 2nd Line ICT Engineer, 2nd Line Technical Support Engineer, 2nd Line IT Support Engineer, Network Support Engineer,orIT Support Technician. So, if you have experience in an IT helpdesk support role and knowledge and experience of vario

Are you an experienced IT Support professional seeking a challenging role with growth potential? We’re looking for a Senior IT Support Engineer to join this thriving MSP. Extensive experience in client-facing 3rd line IT support. We welcome candidates of all ages and backgrounds.

The position offers a competitive package of up to £40,000 and full onsite support within a dynamic environment. Candidates should have solid IT foundations, experience with networking and Microsoft 365, and a desire for career progression. The role involves hands-on engagement with critical hardwa

Candidates should have 2-3 years of experience in IT support, proficient knowledge of Windows 10-11 and M365, and excellent communication skills. An evolving technology firm in the UK is seeking two Second Line Support Analysts to enhance their IT support operations. This position offers a flexible

Candidates should have experience with virtualisation technologies and Microsoft 365, along with strong communication skills. The position offers hybrid working, private medical insurance, and various employee benefits. A leading cloud services provider in the UK seeks a Cloud Support Engineer to de

To protect the UK, we need a truly diverse workforce that reflects the society we serve, including different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We welcome applications from everyone, incl

The ideal candidate has a strong IT and customer service background, with familiarity in scripting and infrastructure. A public sector technology company is seeking a Service Support Analyst to provide 2nd line support. Eligibility for SC clearance is required, ensuring candidates have a solid track

You will work across Microsoft technologies, networking, firewalls, and endpoint management, with a mix of remote support and on‑site client visits. This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st Line. Good understandin