2nd line it support jobs in RedditchCreate job alerts

Understanding of ITIL processes and the provision of IT support services. A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. We are lo...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inq...

We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with b...

Reed Professional Services is seeking an Audit Consultant 2nd Line Support Consultant to assist our client in auditing and updating their device asset management system. This role involves critical attention to detail and a hands-on approach to ensure accuracy in device data management. Manage th...

This team supports a wide range of enterprise and public sector customers — with training pathways to. Previous experience in a 2nd line/tiered support environment. Great team culture – supportive and well-established engineering group.

IT Support Engineer (3rd Line) | 6 Months | £300 - £400 | Outside IR35 | Hybrid Remote We’re recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support spectrum. Skills across the 1s

Cases are managed in line with agreed SLAs and are functionally escalated to 3rd line, with sufficient SLA remaining. High level knowledge of broadband and leased line technology and confidence in router configuration. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the ...

You will be the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. Exciting opportunity for someone who is looking to expand their...

As an onsite 2nd Line Support Technician, you will be responsible for providing technical assistance and support to our staff across the country. Provide 2nd line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heat software. An in-depth knowledge of Windows Ope...

The contract role would suit a candidate who has previously supported a multi-site business and is adept at prioritising and escalating IT issues efficiently. My client is looking to hire an experienced 2nd Line IT Contractor who has experience of working on a busy IT Helpdesk. Line IT Candidates...

Responsibilities include installing, maintaining, and troubleshooting hardware and software, managing network and server environments, and supporting end-users with technical and desktop issues via help desk requests. Copart UK Ltd is currently recruiting a Deskside & 2nd Line Support Engineer to...

Support the wider 3rd line support team and help with bigger technical problems or projects. Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?. Do you want an opportunity to further your career with the most cutting-ed...

The contract role would suit a candidate who has previously supported a multi-site business and is adept at prioritising and escalating IT issues efficiently. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of tempo...

We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. This team provides onsite IT support to users and guests in their City of London office. In addition to supporting use...

Understanding of ITIL processes and the provision of IT support services. We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. A flat and collaborative team structure fuelled by an excitin...

You’ll be the final escalation point for support queries while also delivering end-to-end projects, such as M365 migrations and Azure network configurations. Analyse customer problems and provide suitable solutions within SLA timescales. Do you want an opportunity to further your career with the ...

Promoting positive relationships with family, friends, and the wider community. Supporting individuals to engage in social and community activities. Assisting with daily living tasks and encouraging independence.

My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers. IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24). A minimum of 3 years’ experience in 2nd/3rd line support.

This role offers a mix of internal support and customer-facing network delivery and is ideal for someone with a strong networking background looking to step into a technical leadership position. This is a key hire for the business, offering the opportunity to work with cutting-edge ISP technologi...

Maintain CRM records, sales forecasts, and activity reports with precision and punctuality. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations. Conduct technical si...

A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. We are looking for an experienced IT Support Engineer who will help support interna...

Conduct technical site assessments to recommend suitable forklift solutions and configurations. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations. Maintain CRM rec...

Ensure compliance with IT policies, procedures, and security protocols, including network and cloud security standards. Ability to work independently and collaboratively as part of a high-performing support team. Diagnose and troubleshoot complex IT and network issues, escalating to 3rd line supp...

This role offers a mix of internal support and customer-facing network delivery and is ideal for someone with a strong networking background looking to step into a technical leadership position. This is a key hire for the business, offering the opportunity to work with cutting-edge ISP technologi...

Whats on offer: Remote (UK-based) with some travel for training and site support £40,000–£43,000 (Monthly payroll) 12-month fixed-term contract, with strong potential for extension Work with a globally recognised brand on a large-scale network project Sound like a good fit? This is your opportun

Supporting individuals to engage in social and community activities. Promoting positive relationships with family, friends, and the wider community. Assisting with daily living tasks and encouraging independence.

If you have ever worked in a mergers & acquisition setting this would be highly advantageous Technical Expertise – must haves Strong Palo Alto portfolio experience with Prisma Strong understanding of BGP and in the field experience designing, deploying & troubleshooting Enterprise level sy

Understanding of security operations, monitoring, and escalation. Handling monitoring, escalations, and incident response. Working closely with Cloudflare’s security & performance services.

You will be responsible for supporting and maintaining IT systems specific to the office environment, including servers, networking equipment, and peripherals, while ensuring all support activities align with user needs and business functionality. This is a fantastic opportunity to be part of a d...

We actively recruit for an inclusive and diverse workforce, and as such, we want to ensure we do everything we can to support your application. Activity engaging with the customer during the discovery phase, Design, Implementation and handover. Working directly with clients, helping them not only...

As a NOC Engineer you will play a pivotal role in supporting and troubleshooting networking outages / issues at a 2nd line level. You will cover IT, Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. By applying for this role, you give express consent for us to proces...

A proactive mindset with the ability to work both independently and as part of a team. Familiarity with ITIL and network monitoring/inventory systems. Understanding of the Telecoms Security Act.

It’s a vital part of enabling people to live with dignity, choice, and independence. As a Support Worker at Brandon Trust, you’ll be part of something meaningful—supporting autistic people and people with learning disabilities to live life in the way that suits them best. Brandon Trust is a ch

Monitoring vulnerabilities and assisting with remediation based on data from. Deploying and supporting LAN infrastructure and transitioning networks from. Confident troubleshooting skills and an ability to work independently in a remote setting.

We're partnering with a long-established and respected local manufacturer based near Boston, known for its deep community roots and commitment to quality and innovation. Are you ready for a maintenance engineering role where you're genuinely valued, supported by a skilled team, and given the spac...

This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Plan, scope, and deliver end-to-end IT projects, including technical pre-sales and documentation. Proven experience as a Project En...

This includes handling initial enquiries with empathy and empowerment, ensuring women are given clear and accurate information about the refuge service so they can make informed decisions. The post-holder must gather relevant details to support the service manager's decision on whether a referral...

Deep understanding of troubleshooting methodologies and hands-on experience with relevant industry-standard tools to diagnose, isolate, and resolve issues efficiently for network and security environments. Cisco Catalyst Center (DNA Center) for network automation and monitoring, with hands-on exp...

Support with day-to-day activities, routines, and personal development goals. This is an exciting opportunity for someone with experience in residential childcare to step into a leadership role and make a lasting impact. Youll be a role model for best practice, helping young people build confiden...

You bring 4+ years of IT support experience, with a strong background in 3rd line support and advanced troubleshooting. Are you an experienced IT professional with advanced troubleshooting skills and a passion for resolving complex technical challenges? We’ve partnered with the UK’s leading prov

Key Responsibilities Provide supportive line management and regular supervision to team members Deliver high-quality, person-centred support to a caseload of clients using a strengths-based and trauma-informed approach Maintain accurate and up-to-date records using the internal case management sy...

In return my client can offer a competitive base salary and benefits and the opportunity to join a global services organisation where you’ll be working closely with the Global Network Manager on various initiatives and strategies including the on premise to cloud migration, SDWAN migration and Me...

Special Needs Learning Support Worker Redditch Full Time- Monday to Friday (Term Time Only) 8:30am – 3:30pm Level 1 and Level 2 TA Salary: £89- £100 per day GSL Education are currently working with fantastic SEN School in Redditch with their recruitment for FULL TIME Staff. Th

Additional licensing (switches & devices) - required for device operation, secure connectivity, end-to end visibility, analytics, and assurance. Additional memory & storage - integral to units and required to support network traffic and flexible storage solutions. The selected hardware is provide...

As an Enabling Support Worker it will be your role to provide support and encouragement, by taking direction from both the person supported and the person centred support plan. They are looking for people with the passion, talent, skills and experience that all add up to a caring and community-mi...

Extensive background of Network support and implementation – awareness of security, reliability, and scalability. Our client’s software products are used by Fortune 100 corporations globally and the Senior Network Engineer will play a key role in the implementation and support of their on-prem a

Salary: £24,699 - £28,312 Main duties and responsibilities As a Housing Support Worker, you will support people with a history of substance and/or alcohol issues (whether abstinent or working towards it), who are living in supported housing projects. Work closely with colleagues and pa