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Technical Account Manager - 12 Month FTC. We are acting on behalf of a leading bakery and viennoiserie business and are seeking a customer-focused Technical Account M.

Technical Account Manager - 12 Month FTC Location: Leicester / Southall, London (Hybrid) Salary: Circa £45,000 Hours: 37.5 per week Benefits: Company Car or Car Allowance, 25 days annual leave plus Bank Holidays, Company Pension Scheme (5% contribution), BUPA About the Role We are acting on behalf of a leading bakery and viennoiserie business and are seeking a customer-focused Technical Account Manager (TAM) on a 12 month fixed-term contract. This role bridges technical, commercial, quality, and new product development disciplines to ensure clients receive exceptional service, support, and product performance. The TAM will act as the primary technical liaison for assigned accounts, providing guidance on customer requirements, quality standards, country legislation, formulations, production processes, troubleshooting, and delivery schedules while collaborating closely with internal teams. You will manage all technical aspects of specified accounts for products manufactured or sourced in the UK and sold into the UK & Ireland market. You will be the key technical contact for your customers and ensure the business is seen as a proactive supplier on all technical matters. Key Responsibilities Customer Engagement & Support · Serve as the lead technical contact for your customer portfolio on bakery and viennoiserie lines. · Build trusted relationships with internal stakeholders including NPD, Operations, Compliance, and Quality teams. · Conduct GAP analyses against customer requirements (COPs) and implement corrective action plans with site teams. · Provide site training on COPs and share best practice across locations. · Support customer visits, product trials, line validations, and audits. · Follow up on customer-specific audits and actions. Product & Process Expertise · Offer in-depth technical knowledge on bakery and viennoiserie ingredients, formulations, lamination, proofing, baking parameters, and shelf-life management. · Resolve product performance issues including texture, flavour, structure, and consistency. · Translate customer requirements into internal briefs for product modifications or new development projects. Project & Trial Management · Attend factory trials, sample development, and technical validations with customers and internal teams. · Align projects with customer critical path timelines, specifications, and expectations. · Manage technical aspects of new product development projects to ensure timely delivery and quality compliance. · Provide in-store support to resolve technical issues as needed. Quality & Compliance · Support and maintain technical documentation, product specifications, QAS, allergen declarations, and risk assessments. · Manage customer complaints, root cause investigations, and corrective actions to agreed timelines. · Monitor account budget complaint cost targets and assign costs to the relevant departments. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Business Development Manager (BDM) We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success. Qualifications • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there,£53k OTE and we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong

The Company: An experienced Sales Account Manager is needed to join a leading fashion supplier. The company have robust and long standing relationships with high street retailers, premium clothing bands and major supermarket clothing brands as well as a growing presence in the licensed product and Accessories area. They need somebody who is able to support growth and new direction with a proven sales track record in the retail sector. The role: • Support Key Account Managers to develop and grow major high street retail accounts, • Take ownership of product categories and work collaboratively with Buyers to drive sales growth, • Identify and present opportunities in new and existing customer departments and product categories; as well as seeking and bringing on board new business, • Manage licensed DTR approvals from initial order through to delivery, in conjunction with the Licensing and Design Team, • Regular travel required to customer premises (subject to travel restrictions), • Maintain and develop key / new customer departments through appropriate propositions and ethical sales methods, and relevant internal liaison to optimise quality of service, business growth and customer satisfaction., • Manage product, pricing and margins according to agreed aims., • Gathering market and customer information and providing feedback on future buying trends., • Monitor and report on market and competitor activities., • Negotiating variation in price, delivery and specifications with production when necessary., • Identify new markets and business opportunities., • Plan, carry out and support local marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities, e.g. product launches, promotions, advertising, exhibitions and telemarketing., • Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships., • Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development., • To work in conjunction with our Licensed partner to help them achieve their targets where garment blanks and UK printing are concerned., • Adhere to health and safety policy, and other requirements relating to care of equipment., • Awareness of the Company Recycling and Environmental Issues. Requirements: • At least 3 years sales experience, with a proven track record of success within apparel and/or accessories sales, • Experienced with good knowledge and understanding of Licensed products, • Recent relationships within the High Street retail or supermarket sector (preferably to include George, Next, New Look) would be advantageous, • Confident and competent in communicating at all levels, both verbally and in writing; delivering a compelling sales message., • Focussed and driven on achieving the highest standards of customer service alongside achieving and exceeding sales targets., • Numerate, able to analyse and utilise data., • Confident in working closely with designers, collating and managing design briefs, • Creative mindset, trend driven and aware of popular culture, • Intermediate level ability – Microsoft packages, • Driving license essential Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

With a strong reputation for professionalism and quality, they are now looking to welcome an Advertising Account Manager to join their expanding team.

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