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My client a highly established top tier Law Firm is looking to appoint an experienced Law Costs Draftsman/Costs Lawyer with civil drafting and negotiation experience. By way of background the successful applicant will be well versed in civil billing dealing with medium to large costs files and from start to completion. You will have experience with either paying or receiving costs and will be able to hit the ground running. Experience with court of protections bills would be beneficial but not essential as would advocacy experience. In return for your experience the firm offers hybrid working (1 days a week in the office) and excellent remuneration. They offer excellent benefits and genuine progression for the successful applicant. For further information or to apply for the role please don’t hesitate to contact Jamie Miller at Miller Grace Recruitment or apply through the links provided.

Design Lead - Real Estate Transformation Programmer – (10+ Years) Location: Sheffield, England (UK) - (Hybrid ( 3 days Office, 2 days WFH) 6+ Months Contract Role Overview Join the Real Estate Transformation Programmer as a Design Lead, leveraging your technical expertise and practical mindset to shape the future of a global property portfolio. You will operate across a varied technology stack, including Saas and internally hosted platforms. This role suits individuals who excel at solving complex technical challenges, are passionate about technology, and enjoy collaborating with engineering teams. Hands-on coding experience is advantageous. Key Responsibilities • Technical Leadership: Drive the design and delivery of technology solutions for Real Estate, from concept throughto deployment. Remain hands-on by reviewing solutions, prototyping, and contributing code where appropriate., • Collaborative Innovation: Partner with business and engineering stakeholders to identify challenges, explore innovative approaches, and translate strategy into actionable designs., • Architectural Vision: Develop and communicate architecture roadmaps that balance robust engineeringwith innovative applications, including automation and bespoke solutions across Saas and internal platforms., • Cyber Security: Ensure all designs and solutions comply with established cyber security controls and secure development practices., • Governance & Advocacy: Promote best practices in design and development, ensuring alignment with organisational standards while encouraging new ideas and continuous improvement., • Proven Technical Leadership: Experience leading design and development in complex environments,with the ability to challenge assumptions and inspire teams., • Cyber Security Awareness: Strong understanding of cyber controls and secure development methodologies., • Hands-On Technical Skills: Confident intechnical discussions, code reviews, and contributing to codebases or prototypes., • Creative Problem-Solving: Eagerness to explore unconventional solutions and apply technology to deliver business value. 📩 Interested? Please share your updated resume to

Inclusive Consulting is excited to partner with Sheffield ME & Fibromyalgia Group (SMEFG) to recruit a Chief Executive Officer based in the heart of Sheffield City Centre. This part-time role (28 hours/week) is a fantastic opportunity to lead a small, passionate team at a pivotal moment in the charity’s development, shaping strategy, enhancing services, and improving the lives of over 700 members living with ME/CFS, fibromyalgia, and Long-COVID. About Sheffield ME & Fibromyalgia Group SMEFG exists to support people living with ME/CFS, fibromyalgia, and Long-COVID through advice, wellbeing activities, social connection, and advocacy. Our services include: • Benefits advice and advocacy to maximise financial security and access entitlements, • Activities and events including mindfulness, singing groups, swimming, and social gatherings, • Peer support via social media and volunteer-led initiatives Role Responsibilities • Provide strategic leadership and operational management across all areas of the charity, including staff, volunteers, tutors, and student placements., • Develop and implement the charity’s strategy in line with its mission, ensuring programmes meet the needs of members and reflect available resources., • Oversee service delivery, including wellbeing activities, benefits advice, social events, online and in-person support, and communications., • Manage budgets, monitor expenditure, and provide accurate financial and operational reports to the Board of Trustees., • Lead fundraising efforts, develop a funding strategy, prepare bids, and maintain relationships with funders., • Ensure sound governance, compliance with statutory requirements, and effective risk management., • Act as an ambassador for SMEFG to members, partners, professionals, and the wider public. Person Specification • Proven experience managing small charities or comparable organisations, balancing strategic ambition with budget constraints., • Strong skills in programme development, delivery, and evaluation., • Experience recruiting, motivating, and managing staff and volunteers., • Fundraising experience, including grant identification and bid-writing., • Excellent interpersonal, communication, and stakeholder engagement skills., • Knowledge of GDPR, safeguarding, and health & safety principles., • Commitment to equality, diversity, and inclusion., • Understanding of chronic illness and its impact on members., • Experience working with a Trustee Board and knowledge of the voluntary sector is desirable. What’s On Offer • £45,000 (FTE), • 28 days plus statutory holidays (FTE), • 5% employer contribution, • Part-time role, operating Monday – Thursday, 28hrs per week, • Sheffield City Centre offices, • Professional development support and volunteering leave (pro-rata, 20 hours/year), • Inclusive and supportive culture, working in a team dedicated to improving the lives of people living with chronic illness Applications should include a CV, and you may also want to include a supporting statement outlining your suitability for the role. • Application deadline: 13 April 2026, • First stage interviews: Week commencing 13 April 2026, • Second stage interviews: Week commencing 27 April 2026 For any questions or an informal conversation, contact Becki at . We are committed to providing a fair and inclusive recruitment process. If you require any reasonable adjustments during the recruitment process, please inform your consultant. Please note, while we are unable to respond to all unsuccessful applications, we are happy to keep your details on our CRM system and consider you for future opportunities. If you wish to have your details removed at any time, please contact with your request.

Customer Value Manager @ Tes 12‑Month FTC – Maternity Cover | Sheffield (Hybrid | 3 days in office) 💰 £40,000 – £45,000 | Full‑time At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years We’re now looking for a Customer Value Manager (12‑month FTC – Maternity Cover) to join our Customer Value team and play a key role in driving customer success, retention and long‑term value across our SaaS portfolio. About the Role As Customer Value Manager, you’ll lead a high‑performing team responsible for adoption, in‑life customer engagement, retention strategy and renewal performance. You’ll ensure customers not only experience value from our products, but recognise and grow that value over time. Working closely with Sales, Product, Support and Marketing, you will be central to shaping customer outcomes and protecting recurring revenue. This is a fantastic opportunity for someone who is data‑driven, commercially minded and passionate about delivering exceptional customer experiences in the EdTech space. Key Responsibilities Customer Value & Success Leadership • Own the end‑to‑end customer lifecycle from onboarding to renewal., • Lead your team to deliver proactive and scalable engagement that drives adoption and positive outcomes., • Identify risk early and lead proactive churn‑mitigation strategies., • Oversee renewal forecasting, value articulation and commercial conversations., • Champion customer feedback, trends and insights across the business., • Spot cross‑sell opportunities based on customer needs and usage patterns., • Own metrics including renewal rate, churn, adoption, NPS and health scoring., • Build dashboards and reporting that highlight opportunities and risks., • Coach and develop a high‑performing Customer Value team., • Foster a culture of accountability and customer‑first thinking., • Set clear expectations, goals and performance measures. What You’ll Need • 4+ years in Customer Success, Account Management, Retentions or similar SaaS roles., • Proven track record in reducing churn and driving adoption., • SaaS, tech or EdTech experience ideal., • Experience leading or coaching a team (desirable)., • Strong data literacy and confidence using customer insights to guide decisions., • Excellent stakeholder management and communication skills., • Commercial acumen, especially around renewals and value‑positioning., • Comfortable navigating fast‑paced environments with shifting priorities., • Familiarity with CS tools (Salesforce, Gainsight, Freshdesk, etc.)., • Understanding of NPS, CSAT and customer health scoring. What’s in It for You? • 25 days annual leave (rising to 30), • 5% employer pension contribution, • State‑of‑the‑art Sheffield offices, • Benefits via My Benefits World, • Free eye‑care cover, • Life Assurance, • Cycle to Work Scheme, • Employee Assistance Programme (EAP), • Monthly Tes socials, • Extensive Learning & Development opportunities ✨ Ready to make an impact in EdTech and support schools worldwide? Apply now and join Tes on a 12‑month journey shaping customer experience and driving value for thousands of educators.

Are you passionate about making a difference in the world? The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine and poverty. With over 20 years of experience in advocacy, The Borgen Project has supported the passage of numerous bills benefiting close to 500 million people in developing countries. The Political Affairs Internship focuses on making poverty a priority within U.S., Canadian, and U.K. foreign policy. • Part-time (12 hours per week), • 12-week program, • Remote position, • Unpaid internship, • Flexible schedule — complete earlier if working ahead, • Lead public and political outreach in your state or district, • Meet with members of Congress/Government in your constituency, • Represent The Borgen Project at business, political, and community events, • Assist with fundraising activities, • Create and manage a personal fundraising campaign, • Mobilize individuals to contact government representatives, • Speak to groups, classes, and organizations, • Unpaid internship (college credit available), • New programs begin every month, • You may choose your preferred start month

Role: Housing Solicitor (x5)| NQ - 5 years PQE | Nationwide opportunity Leading law firm looking to recruit dedicated and experienced Housing Solicitor / Supervisor for highly sought permanent position. Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our clients accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm. Our client holds the Investors in People Gold Accreditation Quality Standard Mark and is LEXCEL, Cyber Essentials Plus and ISO 27001-2013 accredited and regulated by the Solicitors Regulation Authority. Housing Department Background: Our clients Housing team, ranked by The Legal 500 directory for its services across England and Wales, provides assistance to both landlords and tenants on all housing issues. Their practitioners are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. Our client offers lawyer supported dispute resolution or alternative dispute resolution (ADR) as a means to resolve housing disrepair matters. Their department also regularly represents clients in the courts for unlawful eviction, possession proceedings and prepare applications for judicial review in cases of homelessness. Main Responsibilities of the Role: • Report directly to Department Director, • Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members, • Ability to manage appropriate caseload types and complexities, • Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Unlawful eviction; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy, • Attending clients, taking instructions and preparing cases, • Dealing with correspondence, • Maintaining accurate time costing procedures, • Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly, • Ensuring compliance with file managementKey Skills Required:, • Must have a clean, valid Practising Certificate at the time of applying, • Strong management skills, • Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals, • Previous proven supervisory experience and working to key performance indicators, • Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues, • Excellent networking and communication skills with the ability to successfully market the Company and generate new business, • Excellent analytical and organisational skills, • Ability to use own initiative and sound judgment, • Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases, • Have extensive experience in dealing with all Housing related work, • Experience in own advocacy is an advantage On Offer:Salary & Supervision Bonus • NQ:£46,500p.a.(Outside London), • 13 PQE:£48,500£50,500p.a.(Outside London), • 3-5 PQE: Negotiablesalary, depending on experience The Company supports hybrid working in line with its policy. Please note that a minimum of three days per week in the office is mandatory. About Gemini Recruitment and Equal opportunities: Gemini Recruitment is a leading recruitment agency specialising in legal recruitment. We provide a highly focused service specialising in placements for Solicitors, Legal Executives, Trainee Solicitors, Paralegals and Legal Support Staff. We have intimate knowledge of specific opportunities in the legal market across the UK. The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve. By applying to this vacancy you give Gemini Recruitment Services Limited permission to submit your CV to the hiring company and you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Surrey! As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently. Hours of Work: 2x Full-Time: 37 hours, working between Monday to Friday 9am - 5pm We will also consider part time for these positions, if you would like this to be considered please specify this within the application. Location:Home based with travel around the Surrey Borough. (Applicants must live within the area; have a full drivers licence and access to their own transport) Salary:£24,242.40 per annum (Part Time Will be Pro Rata) Contract type:Permanent Independent Advocate Requirements: • Strong communication and time management skills to successfully work remotely., • Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases., • Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector., • Demonstrable experience working with vulnerable adults., • 25 days annual leave + Bank holiday (Rising to 30 days after 5 years service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years service!, • Discretionary shutdown days at Christmas with up to 4 additional days leave., • 1 Community Leave Day per annum., • Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!, • Auto enrolment Pension plan. At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests. We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration. Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now! Closing Date:9AM, Friday 24th April 2026 (We reserve the right to close this vacancy early) An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position. We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024. Successful applicants will need to obtain business insurance for their own vehicle. POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview. POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds. JBRP1_UKTJ

Are you passionate about making a difference in the world? The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine, and poverty. With 20 years of experience in advocacy, The Borgen Project has supported the passage of numerous bills benefitting close to 500 million people in developing countries. This internship focuses on content creation for BORGEN Magazine or The Borgen Project Blog . • Part-time (12 hours per week), • 12-week program, • Remote position, • Unpaid internship, • Flexible schedule — complete earlier if working ahead, • Write articles for BORGEN Magazine or the blog, • Research relevant topics, • Assist with The Borgen Project's advocacy efforts, • Assist with fundraising activities, • Unpaid internship (college credit available), • New programs begin every month, • You may choose your preferred start month

Job Title: Pharmacist Industry: Pharmacy Location: UK Salary: £45,000 - £60,000 + Package Organisation Overview: A leading independent Pharmacy Group in the UK are looking for a qualified Pharmacist or a newly qualified to support with Pharmacy first and enhance service delivery to the local community. Job Summary: We are looking for a patient-oriented Pharmacist passionate about increasing the quality and quantity of service delivery in the local community. The successful candidate could be a current IP or Pharmacist looking to pursue the IP qualification which is fully supported by our client. Tier 2 applications are supported. Job Responsibilities: • Advising Customers on health concerns, • Dispensing medication, • Enhancing service quality, • Performing health advocacy, • Knowledge of medicine and pharmacology, • Customer service, • Good communication and active listening, • Leadership and management, • Organisation and time management, • Emotional resilience, • Teamwork and interpersonal skills, • Problem-solving and analytical skills, • Adaptability and flexibility Job Qualifications: · GPHC Qualification or equivalent

Family Law Solicitor Manchester Are you a passionate Family Law professional looking for your next career move? Our client is seeking a Solicitor or Lawyer to join their dynamic Family Law team. This is an excellent opportunity to manage your own caseload and make a real impact within a supportive and forward-thinking firm. About the Role You will handle a varied caseload including: Divorce and financial remedy disputes Civil partnership matters Rights of unmarried and cohabiting couples Key Responsibilities Managing your own caseload with appropriate supervision Supporting marketing and networking initiatives with local referral agencies Participating in external advice sessions for community organisations What They're Looking For NQ to 5 years experience in Family Law, including running your own caseload Strong advocacy skills A proactive approach and willingness to contribute to client drop-in sessions and community advice programs Whats on Offer Competitive salary 25 days holiday plus bank holidays, holiday purchase scheme Contributory pension scheme Annual discretionary bonus Flexible working This role offers excellent prospects for career progression within a well-established and supportive team. Appy now or contact Claire Heshon at HarKaye Core Talent for further information.. JBRP1_UKTJ

Family Law Solicitor Location: Whitefield or Leigh Hours: Full Time, Monday Friday, Hybrid is available Salary: £35k - £60k DOE Find Your Footsteps Recruitment have teamed up with one of the U.Ks most successful legal firms and are currently supporting them with the recruitment of a family solicitor within their family law team at their offices in either Whitefield or Leigh. About you: The ideal candidate will have experience in dealing with a full range of family law matters including divorce and separation, financial settlementsand matters relating to children. Advocacy experience is essential. The successful candidate will have sound practical experience in dealing with these areas and be confident and eloquent, with excellent client care skills, and be comfortable leading their own caseload with support from our team. Good commercial acumen of business development and financial targets is also required. Friendly supportive working environment within a big team of lawyers and legal assistants. JBRP1_UKTJ

ARE YOU THE ONE? Love tech? Thrive on building strong relationships? Ready to represent one of the worlds most iconic brands? Join us as an Omnichannel Merchandiser and become the driving force behind Samsungs retail success.Youll lead the way in-store and across contact centresbringing product displays to life, training staff, building powerful connections, and boosting brand love. WHAT YOULL BE UP TO PRODUCT MASTERY You'll be the expert in all things Samsung Mobile (MX) living and breathing the latest devices, innovations, and competitive landscape. Your product knowledge will position you as a trusted voice in your stores, empowering colleagues and customers alike to make informed choices that elevate the Samsung brand and increase sales. RELATIONSHIP BUILDING Strong, authentic relationships are at the core of this role. Youll build long-lasting connections with store teams, management, and key stakeholders, becoming a valued partner who drives performance and brand advocacy. From leading VIP visits to influencing decision-makers, your ability to connect will open doors and deliver results. TRAINING EXCELLENCE Youll deliver training sessions that dont just informthey inspire. Whether one-on-one or group sessions, your confident, engaging delivery will leave a lasting impact.Youll ensure colleagues are not only knowledgeable but also excited to represent Samsungs products and values. TERRITORY MANAGEMENT With a large geographical area to cover, your ability to plan and prioritise is key.Youll manage your schedule with precisionensuring every visit delivers maximum impact, whether through regular store visits, tactical activations, or high-energy roadshows. Youll work independently but remain fully connected to your team and goals DATA AND COMPLIANCE Your work will be guided by insight.Through detailed reporting of store visits, customer interactions, and training sessions, youll provide valuable feedback and demonstrate the real impact of your efforts.By analysing mystery shop scores and performance data, youll identify trends and opportunities to continuously improve store performance. CULTURE & INCLUSIVITY Youll be more than a merchandiser - youll be a culture champion.Youll embody and promote Blue Squares values, helping to build an inclusive, innovative, and empowering environment across the field team. Your voice and ideas will help shape a workplace where everyone can thrive. ARE YOU OUR PERFECT PARTNER? • Youre a confident communicator with retail and merchandising experience, • Youre a self-starter who thrives on autonomy and making an impact, • Youre a data-savvy decision-maker with a sharp eye for detail, • Youre a confident and passionate communicator able to deliver in person training sessions., • Youre comfortable managing your time to get the maximum results, working autonomously within your team., • Youre able to manage multiple stakeholders with ease across a large geographical area, • Competitive Salary: £27,000 - £28,000 Per Annum dependant on experience, • Performance Bonus 15%, • 2025 BMW SUV Company Car, • Pre-paid card for expenses, • Company Sick Pay, • Access to a range of discounts and perks across our key partners & beyond, • Life Assurance: 4 times your annual salary, • Flexible Rewards Hub Were Blue Square.An award-winning, retail marketing agency connecting and engaging audiences with some of the worlds most loved brands.We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success.We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values and were on a mission to work with individuals who share and believe in them. POINTS TO NOTE: • Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role., • If youre an internal candidate, remember to use your company email address to apply., • Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role., • Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application., • Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square. JBRP1_UKTJ

At Hendy Southampton /Honda we are looking for a driven and experiencedNew CarSales Manager who willbe responsible formanaging a fast paced and dynamicNew sales department, focusing on achieving and exceeding sales targets whilst ensuring all colleagues deliver outstanding customer service. You willwork alongside other Managers and Directors to ensurethe above is achieved and deliver 100% positive customer experience, guaranteeing loyalty and advocacy. The Opportunity: In theNew CarSales Manager role, you will: • Build a team where our vision of providing 100% satisfaction to our colleagues and customers is shared as well as cultivating trusted,skilledand appreciated team players., • Balance the growth of the business by providing a positive and cohesive environment for your Team. Provide clearobjectivesthat work towards the department goals and our Vision and Values. Provide this along with support, coaching and proactive management training and compliance requirements, which willultimately optimiseperformance and ability., • Dedicate time to perform regular reviews, critiques, and appraisals on your Team,regardingtheir performance,well-beingand attitude. To deliveroptimumlevels of performance and ability., • Set budgets in conjunction with available resources and form action plans to ensure success and sufficient communication across the Team. Provideaccurateandtimelymanagement information, including flash and cashflow forecasts and debtor informationin order toprovide the Operational Director with reports and evaluation whenrequired., • Provide, measure, and review key performance information with your team and through effective management ensure maximum add on sales are made and that all profit opportunities are optimised and to exceed customer expectations by understanding their needs. As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits: • Bespoke induction and learning programme and comprehensive ongoing training throughout your career;, • Access to Company Vehicle Scheme, • Enhanced family leave benefit;, • Life Insurance;, • Bupa Healthcare Cash Plan for you and your family;, • Opportunity to join the company pension scheme;, • 25 days holiday (plus bank holidays), increasing with length of service;, • Discounts on new vehicle, used vehicle, service and parts purchases;, • A proventrack recordof running a successful sales department in a main dealer environment;, • The ability to lead by example, manage and inspire the team to consistently exceed customer satisfaction and profitabilityobjectives;, • Creative and curious, with the courage to challenge the status quo;, • Strategic thinker, with the ability to analyse and interpret information to support the delivery of wider goals;, • Confident and personally credible, with the ability to relate to stakeholders at all levels; Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859. If youpossessthe necessary experience and skills and would like to be part of Hendy Groups success, selectApply Now. JBRP1_UKTJ

At Hendy Horsham/Mazda we are looking for a driven and experiencedNew & Used CarSales Manager who willbe responsible formanaging a fast paced and dynamicNew and Usedsales department, focusing on achieving and exceeding sales targets whilst ensuring all colleagues deliver outstanding customer service. Youwill work alongside other Managers and Directors to ensure the above is achieved and deliver 100% positive customer experience, guaranteeing loyalty and advocacy. The Opportunity: In theNew & Used CarSales Manager role, you will: • Build a team where our vision of providing 100% satisfaction to our colleagues and customers is shared as well as cultivating trusted,skilledand appreciated team players., • Balance the growth of the business by providing a positive and cohesive environment for your Team. Provide clearobjectivesthat work towards the department goals and our Vision and Values. Provide this along with support, coaching and proactive management training and compliance requirements, which willultimately optimiseperformance and ability., • Dedicate time to perform regular reviews, critiques, and appraisals on your Team,regardingtheir performance,well-beingand attitude. To deliveroptimumlevels of performance and ability., • Set budgets in conjunction with available resources and form action plans to ensure success and sufficient communication across the Team. Provideaccurateandtimelymanagement information, including flash and cashflow forecasts and debtor informationin order toprovide the Operational Director with reports and evaluation whenrequired., • Provide, measure, and review key performance information with your team and through effective management ensure maximum add on sales are made and that all profit opportunities are optimised and to exceed customer expectations by understanding their needs. As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits: • Bespoke induction and learning programme and comprehensive ongoing training throughout your career;, • Access to Company Vehicle Scheme, • Enhanced family leave benefit;, • Life Insurance;, • Bupa Healthcare Cash Plan for you and your family;, • Opportunity to join the company pension scheme;, • 25days holiday (plus bank holidays), increasing with length of service;, • Discounts on new vehicle, used vehicle, service and parts purchases;, • A proventrack recordof running a successful sales department in a main dealer environment;, • The ability to lead by example, manage and inspire the team to consistently exceed customer satisfaction and profitabilityobjectives;, • Creative and curious, with the courage to challenge the status quo;, • Strategic thinker, with the ability to analyse and interpret information to support the delivery of wider goals;, • Confident and personally credible, with the ability to relate to stakeholders at all levels; Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859. If youpossessthe necessary experience and skills and would like to be part of Hendy Groups success, selectApply Now. JBRP1_UKTJ

Company Description Landlord Support Legal Solutions Limited in Ormskirk is a leading firm of landlord lawyers in England, offering practical and fixed fee legal solutions to private residential landlords. With years of experience, our lawyers specialise in dealing with problem tenants and providing fixed-fee services. We stay updated on landlord law changes and provide free initial advice to residential landlords of all backgrounds and property portfolios. Authorised and regulated by the SRA, we deliver advice that our clients can rely upon and always act in their best interests. Role Description A rare and exciting opportunity has arisen for a Property Solicitor specialising in Landlord and Tenant work to join a fast growing and highly regarded Solicitors firm in Ormskirk, working nationally. This role is ideal for an ambitious Solicitor seeking a fantastic growth opportunity within a supportive, modern, and forward-thinking firm. The successful candidate will be a qualified Solicitor, with PQE of betweenNQ3 years. Working alongside and reporting to the Head of Legal to deliver specialist work on behalf of Landlords, having interest and experience in litigious property work is essential. You will join a collaborative team made up of both qualified and non-qualified fee earners, Business Development, Commercial Lead and support staff. In this position, the Solicitor will take ownership of a diverse caseload of Residential Tenancy matters, from giving legal advice, exercising specific legal services, leading and managing litigation, and managing files independently from instruction through to completion under suitable supervision by the Head of Legal. The role will be a mixture of office based and court-based work, including attending hearings, organising counsel, and taking cases through to fully defended Trials where necessary. Ability and willingness to travel is advantageous. A Solicitor with a keen eye for detail and one that holds themselves to high standards in terms of their drafting and communication is essential, as is the ability to manage multiple deadlines and case load priority. The ability to coach and provide direction to junior members of the team will also be necessary. As a firm that has tripled in size over the past 24 months, and continues to see and seek growth, this is an outstanding opportunity to get into a key position within a growing and ambitious business. The office, based in Ormskirk, is easily commutable from most areas across Merseyside, West Lancashire, Preston and western parts of Greater Manchester. Work is predominantly office based, but flexibility will be given around travel for Court work as required. A competitive salary is on offer, reflective of the candidates experience and PQE, along with a generous benefits package. This is an excellent opportunity for a driven Solicitor to take the next step in their career within a progressive, supportive environment. Qualifications • Degree, minimum 2:1, with appropriate LPC or SQE route to being fully qualified and on the Roll of Solicitors., • Demonstrable experience in legal document drafting for County Court Claims., • Demonstrable experience in managing County Court Claims through from filing to completion., • Working knowledge of the relevant parts of the Civil Procedure Rules and Pre-Action Protocols., • Working knowledge of relevant housing legislation., • Experience of County Court advocacy advantageous., • Experience in working with and instructing Counsel advantageous., • Attention to detail and organisational skills essential. The package on offer is: • Ideally 35 hour per week role over 5 days, but candidates seeking between 21 and 35 hours will be considered., • A salary between £32,000 and £42,000 based on a 35-hour week. Salary offered will depend on the individuals experience., • Employer pension contribution, if required., • 23 days annual leave plus Bank Holidays, rising to 25 days annual leave plus Bank Holidays after 2 years of service., • Bonus scheme of up to 15% of your basic salary dependent on meeting personal and company targets. Bonus scheme becomes applicable after successful completion of the probation period., • Specific training for the role., • Opportunity to grow with the business and take on future roles delivered by this growth. JBRP1_UKTJ

Keoghs LLP is one of the leading insurance law firms in the UK and the most dynamic in its sector. We now have several exciting opportunities for a talented insurance lawyer to join the Property Risks & Coverage Team. These roles will be based in our Bolton, Birmingham, or Bristol offices and will focus on the Recoveries specialism. Flexible working is encouraged for the right candidate. Our recovery team works across the national offices; however, location is not the determining factor for success in this role. This is a Claimant role and the successful candidate will handle a case of load of Household and Commercial Property recovery files which will deal with a wide range of perils (fires, floods, impacts, product liability) from a selection of the teams well known insurers. Typically the value of these claims exceed £10,000 and we are looking for candidates who can handle claims valued between £10K and £100K and upwards of £100K. Experience in claims valued over £ 100,000 will be a differential. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. Key Responsibilities • Initial review/report and consideration of funding, • Investigating evidential matters to establish cause of action, • Dealing with disclosure, • Reviewing evidence, • Instructing counsel and experts, • Legal research, • Drafting generally, • Attending conferences and trials with counsel, • Dealing with routine correspondence, • Liaising with lay and insurer clients, • Engaging in settlement negotiations including consideration and, • Drafting of Part 36 offers, • Preparing pre-action and interim applications, • Preparing documents for trial, • Assisting with ADR (including mediation), • Court appointments, • Conducting advocacy by telephone and in person, • Ensure compliance with the SRA Standards & Regulations Skills, Knowledge and ExpertiseRecruitment Criteria: • Qualified solicitor or equivalent with relevant technical capability, • 0 - 3 years Defendants property litigation experience, • Experience of running a case load, • A working knowledge and understanding of the Household and Commercial recoveriesRequired Soft Skills:, • An ability to prioritise workload, • Ability to pay attention to detail, • Ability to work with case management systems, • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining., • Simply Health Care Cash Plan, • WeCare 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide JBRP1_UKTJ

Child Panel Accredited Solicitor Location: Sheffield, South Yorkshire (Hybrid Working Available) Overview A highly regarded, Child Panel accredited specialist firm based in Sheffield is looking to recruit an experienced Child Panel Accredited Solicitor to join its growing team. This is an excellent opportunity to join a supportive and well-established practice with a strong reputation in publicly funded children law work and a genuine commitment to quality advocacy and client care. Key Responsibilities • Managing a caseload of public law children matters under Legal Aid, • Acting for children, parents, and other parties in care proceedings, • Conducting advocacy where appropriate, • Supervising and supporting junior team members where required, • Ensuring compliance with Legal Aid Agency requirements and professional standards, • Working collaboratively within a specialist children law team The Ideal Candidate • Qualified Solicitor with Children Panel Accreditation, • Legal Aid Supervisor status is essential, • Strong experience in public children law matters, • Excellent client care and case management skills, • Ability to work independently while contributing to a team-focused environment Alternative Consideration • Candidates with local authority / local government experience who are willing to work towards Children Panel Accreditation will also be considered Salary & Benefits • Competitive salary, dependent on experience, • Hybrid working arrangements, • Supportive and collaborative working culture, • Excellent benefits package, • Clear career progression opportunities within the firm

A leading charity supporting domestic abuse victims in Sheffield is looking for a Family Court Independent Domestic Violence Advisor (IDVA) to provide essential support for families navigating the family court system.

Disability Sheffield Centre for Independent Living is a ‘not for profit’ pan-impairment organisation driven by people who self-define as disabled people, whether they have a physical disability, a sensory impairment, a mental health condition or learning difficulties.

A reputable law firm in the UK is seeking an experienced Family Solicitor to manage a diverse caseload of family matters.The role offers an excellent salary range of £40-65K DOE, along with a comprehensive benefits package including extensive leave and professional development opportunities.Candida

A national law firm is seeking an ambitious individual to join their Costs team in Sheffield.You will prepare Bills of Costs and support fee earners, requiring a minimum of two years' costs law experience.Ideal candidates will have a strong desire to pursue a career in costs law and possess excellen

Sue Ross Recruitment are working with a well established law firm in the recruitment of a Family Lawyer. They are looking to strengthen their established family team with someone who has experience in dealing with areas of family law, including private law children matters, injunctions, divorce and financial settlements. The caseload is predominantly legal aid. Advocacy experience and familiarity with the Legal Aid Agency CCMS system/HMCTS portal would be an advantage but are not essential. Subject to the above, this role would be ideal for candidates who are FILEX/CILEX, or qualified solicitor and are looking to take their next step/return to work. The role is office-based in the Dearne Valley, with free parking nearby and plenty of support from senior colleagues and support staff. The position could appeal to both full and part time candidates. All employees enjoy additional benefits including private GP access, death in service benefit & counselling/wellbeing support. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

Sue Ross Recruitment are seeking an experienced and passionate Family Solicitor to join a long-established and respected law firm with strong presence across South Yorkshire and surrounding areas. Known for their client-focused approach and deep commitments to delivering quality legal services, our client takes pride in their friendly and supportive team environment. As their Family Law department continues to grow, they are looking to recruit a Family Solicitor to help delivery excellent service to clients across a range of high value privately funded family law matters. The Role You will manage a varied caseload covering: • Divorce, separation, and financial remedy proceedings, • Pre- and post-nuptial agreements, • Privately funded clients, • High value financial matters You’ll be working in a collaborative environment where your voice matters and your contributions are valued. This is a great opportunity for a solicitor seeking autonomy in their work, with the support of a knowledgeable team. What We’re Looking For • Qualified Solicitor (2+ years PQE in Family Law preferred), • Experience with both privately funded family matters, • Excellent client care and interpersonal skills, • Ability to manage a full caseload independently, • Strong advocacy, negotiation, and drafting skills, • A proactive and organised approach to work If you're ready to take the next step in your legal career and join a firm where your contribution truly matters, we’d love to hear from you! Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

Sue Ross Recruitment are working on behalf of our client, a highly respected law firm, who are expanding and require both Employment Law Paralegals and Solicitors. To work as part of a team, the jobholder will be responsible for: • assessing employment cases;, • negotiating and advising on settlement agreements, and:, • handling claimant employment tribunal claims up to and including litigation and advocacy., • responsible for handling their own caseload You will deliver excellent levels of client service and keep the client regularly updated in line with department service level agreements and individual targets. You will be responsible and accountable for promptly handling all matters related to assessing claims, giving both verbal and written telephone advice, running Employment Tribunal claims, drafting ET1 claims and other Tribunal applications and conducting litigation, instructing and liaising with counsel, conducting hearings where appropriate and negotiating, advising on settlement agreements and COT3 proceedings , providing employment law training and supervising junior staff and representing the firm at events. Candidate Requirements: Employment Law experience, as a Paralegal, Legal Executive or Solicitor Dealing with a large and varied ET caseload, advice work and settlement agreements (claimant experience preferred) Excellent knowledge & understanding of employment law Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you’ll do Define and implement the frameworks for how we document and monitor processes across the UK business. Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. Implement standardized documentation to ensure clarity and eliminate silos. Manage process-related projects from initial discovery through to successful launch. Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we’re looking for A well organised and detail orientated individual Experience in process management, risk/governance frameworks, and process improvement methodologies. Ability to build strong relationships and influence stakeholders across the business Previous experience of problem solving through process evaluation Strong organizational skills and the ability to remain focused and flexible in a changing environment Experience of delivering training to groups face to face and / or on-line Nice to have Awareness of Lean / Six Sigma tools and methodologies Risk management experience, or a desire to learn and grow your career in this field. Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You’ll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You’ll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships, with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You’ll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

About the RoleThe post holder will provide support to people in relation to their medication, treatment and care, ensuring that they understand and can access their rights, within the context of Independent Advocacy as set out in the Advocacy Charter and Code of Practice. IMHAs are expected to provi

A well-respected legal firm in Buckinghamshire seeks an experienced Employment Barrister with over 5 years PQE to manage a varied caseload, including tribunal hearings and strategic advice for clients.The ideal candidate will possess a strong technical background in employment law, a genuine interes

About UsAdvocacy Support Cymru (ASC) is a registered charity with offices in Cardiff and Swansea. We provide Independent Mental Health and Mental Capacity Advocacy Services across most of South Wales, employing 54 employees.

A healthcare organization in the UK is seeking a passionate and motivated staff nurse to join their Endoscopy Pre-assessment team.The role involves providing high-quality nursing care, advocating for patients, and collaborating with healthcare professionals.Successful candidates will possess excelle

The role involves undertaking all aspects of childcare law, performing advocacy in public and child protection matters, and contributing to a supportive team environment. If you have a passion for publicly funded work and strong advocacy skills, apply today to take the next step in your career.

Responsibilities include developing advocacy strategies, managing testimonial programs, and collaborating across teams to improve customer relationships.

A prominent student organization in Greater London is seeking an Education & Advocacy Manager.

This role includes designing monthly events, capturing broker sentiment, and coordinating advocacy workflows.

B2B software marketing, ideally with direct experience in customer marketing, customer advocacy, or product marketing. Customer & Advocacy Marketing Manager, EMEA. This isn’t a typical advocacy role.

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The role involves providing advocacy and support for women and children affected by domestic and sexual violence.

A renowned law firm in the UK is seeking an employment lawyer with a focus on tribunal advocacy.

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You may also have experience in areas such Advocacy, Policy, Policy and Advocacy, Advocacy Advisor, Policy Advisor, Policy and Advocacy Advisor, Senior Advocacy Advisor, Senior Policy Advisor, Senior Policy and Advocacy Advisor. Inspired by the Christian faith, the team serve alongside children of a

Strong advocacy skills, knowledge of domestic abuse legislation, and effective communication are critical for this position.

A leading advocacy agency is seeking a part-time HR and Finance Coordinator to support operations while gaining hands-on experience in HR and finance.

A global non-profit organization seeks a motivated Communications Associate to join their Global Advocacy team in the UK.

A leading legal recruitment firm in the UK is seeking a Qualified Solicitor specializing in immigration law.The role involves advising clients on visa applications, handling complex legal matters such as asylum claims, and preparing necessary legal documents.Candidates should possess extensive exper

A leading children's charity is looking for a Senior Policy & Advocacy Advisor to champion children's rights and influence UK foreign and development policy. This role requires expertise in policy advocacy, strong campaigning experience, and a commitment to children's rights. You will lead research

A leading global beauty company is offering a one-year placement in their Advocacy team based in London.