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Lead Product Manager – Operational Systems Up to £120,000 + 10% bonus | Hybrid (3 days per week in Maidenhead) Our client is one of the UK's leading providers in their sector, a large, nationally recognised organisation with hundreds of locations across the country, handling hundreds of thousands of cases annually. The business is actively expanding its service portfolio beyond its core offering into adjacent professional services. They're in the middle of one of the most significant transformations in their history: moving from decades of paper-based operations to a fully digital, real-time platform. This role sits at the heart of that change. The opportunity The team has built and launched the first module of a new internal operations platform, replacing 20-year-old legacy infrastructure. The next phase, the focus of this hire, transforms how frontline staff handle customer-facing service arrangements, moving from paper forms and manual coordination to tablet-based input, real-time scheduling, digital signatures and automated workflows integrated across logistics, operations and finance. This is one of the three most important company initiatives this year. You'll report to the CTO and work in close partnership with the CEO, with high visibility across senior leadership from day one. What you'll be doing • Owning the product roadmap for the next platform module, driving delivery toward a major rollout later this year, • Translating complex operational workflows into clear, prioritised product plans, • Working directly with frontline staff and operational teams to understand real pain points and design solutions that work in practice, • Leading a cross-functional team including a BA, UK-based engineers and an offshore team of five, • Partnering with the CTO, CEO and operational leaders to align on priorities and communicate progress, • Introducing and embedding AI tools where they create genuine value, data insights, automation, operational efficiency, • Managing third-party vendors and agencies where relevant What you'll bring • 5+ years in product management, ideally with internal systems at scale (2,500+ users, hundreds of locations, 100,000+ cases per year), • Experience in digital transformation, moving teams and processes from legacy or manual ways of working to modern digital tools, • Comfort in fast-paced, high-stakes environments with real delivery pressure, • Strong stakeholder management, you'll need to hold your own in conversations with a driven, detail-oriented senior leadership team, • Experience leading onshore and offshore/nearshore teams, • Practical experience with AI tools applied to real business problems, • Background in B2C products, point-of-sale, logistics or operational systems is a genuine advantage What makes this role worth doing The work matters. Every improvement you ship directly affects the quality of service delivered to customers at some of the most important moments of their lives. You'll have real ownership, senior visibility, and the chance to leave a lasting mark on a business that touches hundreds of thousands of people every year. The process • Initial conversation with the hiring team, • Senior leadership interview including a short roadmap/prioritisation exercise Location: Hybrid - minimum three days per week in Maidenhead, with travel to a Midlands head office and various UK operational sites for immersion. Contact me (Ethan Green) for more info on

🚀 Managing Director – Consumer Legal Tech Services (High-Growth / PE-Backed) 🚀 Location: Hybrid (Minimum 4 days a week in the Berkshire office) Salary: £150,000 - £180,000 base + Car + Bonus + Equity/LTIP Are you a commercially hungry, fiercely ambitious leader looking for a once-in-a-lifetime opportunity to put your career on steroids? We are partnered with a highly trusted, PE-backed national services provider that has recently acquired an award-winning digital disruptor. Together, they are on a mission to build the UK's most comprehensive and innovative consumer legal services platform, combining digital agility with a nationwide network and millions of existing customer relationships. The Opportunity This is not a role for someone who wants to maintain the status quo. Currently operating as an agile, fast-paced "skunk works" within the wider group, this business unit is experiencing exponential growth and needs a transformative leader. Your mandate is to scale the division aggressively, targeting double or even triple-digit annual turnover growth from its current multi-million-pound run rate. This is a rare chance to take an already successful scale-up, professionalise its operations, and establish it as the undisputed market leader in a sector ripe for digital disruption. What You’ll Be Doing • Strategic P&L Ownership: Take full commercial accountability, setting the agenda to drive rapid, sustained revenue and profit growth., • Aggressive Scaling: Lead a massive operational scale-up, building robust systems and processes to support a team that is expected to triple in size by the end of the year., • Omnichannel Commercial Leadership: Drive B2C high-volume sales conversions while simultaneously building multi-year B2B partnerships with major charities and commercial organisations., • Digital Transformation: Champion a digital-first approach, leveraging automation, AI, and advanced product development to optimise customer journeys. Who You Are • A Commercial Operator: We are looking for a T-shaped general manager and growth-focused leader; technical legal expertise is entirely secondary to your commercial acumen and scaling abilities., • A Proven Scaler: You possess a demonstrable track record of scaling businesses in high-growth, fast-paced environments, and you are comfortable diving into the details across sales, tech, and operations., • Fiercely Ambitious: You are single-minded, highly driven, and potentially aspiring to step into a CEO role in the future., • Direct & Accountable: You thrive in high-expectation environments, prefer direct communication, avoid office politics, and bring a relentless "do whatever it takes" mindset., • Customer-Centric: While highly commercially driven, you lead with empathy and recognise the critical importance of maintaining a 5-star customer experience in sensitive consumer markets. The Package • £150,000 - £180,000 base salary., • Serious equity and LTIP participation, offering exposure to massive financial upside in a PE-backed environment., • £6,000 annual car allowance and a company bonus scheme., • Comprehensive benefits including family private healthcare, 4x life assurance, and a matched pension. If you are a visionary leader ready to disrupt a traditional industry and build a phenomenal growth story, we want to hear from you.

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our Saab Seaeye business unit. This Project Manager role has the responsibility for delivering assigned new product projects to the requirements of cost, time and quality and for ensuring that Saab Seaeye is recognised as a Project and Program Management Centre of Excellence within Saab UK and the wider Saab business. Key Responsibilities: * Responsible for the delivery of assigned Saab Seaeye New Product Projects meeting cost, schedule and quality requirements * Deliver to customer contractual requirements * Deliver benefits in line with business case * Build strong working relationships with internal and external stakeholders * Report project status to internal and external stakeholders including customers and project boards * Ensure adherence to the applicable Saab Project delivery processes * Ensure adherence to appropriate risk management and financial control tools during execution * Lead, manage and guide a cross functional project teams * Take a leading role in the Saab UK and Saab Group Project Management community * Support the development, implementation and continuous improvement of best practice program and project management methodologies * Be a recognised leader by being accountable, holding others accountable and driving delivery * Enable a collaborative culture by encouraging communication and team work. * Support the Saab Seaeye organisation generally in developing new business opportunities * Proactively ensure alignment with other Project Managers across the Saab organisation as appropriate. Skills and Experience: * A bachelor's degree in business, project management, or a relevant industry field. * A recognised certification such as PMP or PRINCE 2. * Proven accountability for large-scale budgets and financial control. * Exceptional stakeholder management, negotiation, and communication skills. * Proficiency in Microsoft Project, Jira, or similar PPM tools. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. Centrica, Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a product-led way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex, high-impact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part: The role of the Domain Architect - Services provides architectural leadership across Field Services, Installations, Planning & Despatch, Insurance Products, and Alternative Energy propositions, setting the target architecture and guiding product teams toward scalable, safe, cost-effective solutions. The role shapes technology decisions around operational and customer outcomes, ensures alignment to enterprise guardrails and strategic platforms, drives reuse over fragmentation, and supports delivery teams with pragmatic, buildable designs. Acting as a trusted advisor to operational, engineering and product leaders, the architect brings whole-system thinking, commercial awareness, and strong coaching of solution architects to raise architectural maturity and support high-performing service operations. Location: UK-based hybrid role, Occasional travel to site. The Day to Day: Define and maintain the target architecture for Services, covering Field Services, Installations, Planning & Despatch, Insurance Products, and alternative Energy propositions. Ensure alignment with enterprise standards and strategic platforms used across engineer enablement, scheduling, routing, policy management, claims, and new energy services. Prioritise reuse of shared capabilities (e.g., workforce management, CRM, scheduling, customer communications) and be clear where services propositions must differentiate for operational performance, safety, or regulatory reasons. Shape architectural decisions around operational efficiency, safety, engineer experience, customer outcomes and commercial performance across service journeys. Align to product objectives and OKRs relating to installation performance, job completion rates, SLA adherence, cost to serve, conversion, claims efficiency, and speed to market for new propositions. Ensure designs avoid unnecessary complexity and are proportionate to the value delivered. Platform Stewardship & Reuse - Champion reuse of strategic platforms such as Field Workforce Management, Scheduling and shared data platforms. Guide teams through "use vs extend vs build" decisions across installation flows, engineer enablement, stock/asset processes, and insurance lifecycle journeys. Identify fragmentation early (e.g., duplicate scheduling tools, localised claims solutions, isolated planning tools) and drive convergence toward sustainable, scalable platforms. Architectural Governance - Ensure service-domain designs conform to enterprise guardrails covering integration, operability, safety, data protection, and regulatory responsibilities (e.g., FCA for insurance, GSOP for field operations). Operate within established decision rights and escalate only when impacts cross into Customer, Core, IoT, or Enterprise domains. End-to-End Systems Thinking - Architect solutions with a whole-journey lens across booking, planning, routing, execution, completion, aftercare, and claims. Consider integration with stock, logistics, safety systems, engineer devices, policy systems, payments, and customer channels. Ensure architectures support resilience, real-world engineer usage, field safety requirements, strong data flows, operational reporting, and cost-efficiency. Delivery-Aware Architecture - Work closely with Field Services, Installations, Insurance and Energy product teams and engineering squads to ensure designs are pragmatic and deliverable. Adapt architecture based on operational feedback from planners, dispatch teams, field engineers and claims handlers. Measure success by adoption, improved service performance, reduced rework, and uplift in operational KPIs. Commercial & Cost Awareness - Assess total cost of ownership across scheduling platforms, mobile workforce tools, policy/claims systems, data platforms and emerging tech for new energy services. Provide clear analysis for build vs buy decisions involving field route optimisation, planning tools, engineer mobility, insurance platforms, or renewable servicing solutions. Help product teams understand cost implications of architectural decisions, including licensing, cloud usage, vendor risk and long-term supportability. Stakeholder Influence & Communication - Act as a trusted advisor to leaders across Field Operations, Planning & Despatch, Installations, Services Commercial, Insurance, and Alternative Energy propositions. Influence without authority, ensuring alignment across operational, commercial and technology roadmaps. Communicate complex architecture in clear, outcome-oriented terms suited to operational and product stakeholders. Architectural Capability & Culture - Coach Solution Architects and engineers working on Service-based products. Promote clarity, quality, reuse and continuous improvement. Strengthen architecture maturity across field, installation, planning, despatch, insurance and emerging energy services teams by providing guidance, patterns, reviews, and architectural leadership. Coaching & Capability Development - Mentor and uplift capability across squads delivering field operations, installation journeys, insurance capabilities and alternative energy propositions. Support solution architects and engineers through design reviews, knowledge sharing, and consistent application of architecture practices. What we need from you: Experience delivering solution and domain architectures across multiple projects or platforms. Strong understanding of business processes and their alignment with technology solutions. Excellent communication skills, able to engage technical and non-technical audiences. Strategic thinking with the ability to plan and implement mid to long-term technology roadmaps. Experience with architectural governance and compliance in a large organisation. Demonstrates the safe and responsible use of AI tools, with clear knowledge of when AI use is appropriate and strong awareness of accuracy, bias and compliance. Bringing the ability to design and reuse prompt templates to support consistent, high quality workflow outputs, and skilled in using AI to triage, classify and analyse information within Centrica policy guardrails. Strong ability to recognise higher risk scenarios and escalate to governance or security as needed. Alongside this, showing proficiency in enterprise AI copilots, knowledge assistants and AI enhanced productivity tools. What's in it for you? Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! Secure your future with our comprehensive pension plan, designed for peace of mind. Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures! Why should you apply? Thinking of applying? Do it! A better you, paves the way for a better tomorrow. That's why last year, over 3,000 colleagues made an internal move across Centrica - we're proud to champion squiggly careers because your journey is just as important as ours. If you bring your energy, we'll give you a platform to energise your career. Why don't you visit our Learning & Development Hub and explore our digital learning offering for any material which can upskill you in your current role - and get you ready to interview for your next one? Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. Chat to your manager too - it's important they understand your goals and can help support you. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

As a Senior Product Manager, you will play a pivotal role in developing and shaping the future of our IP Tech Transfer services and software products. IP Tech Transfer is a new product line for RWS using AI to drive the Patent Attorney collaboration with inventors, through to the drafting of patent

Senior Project Manager – Customer Experience (CX) Transformation Contract | Hybrid Working We are seeking an experienced Senior Project Manager / Programme Manager to lead large-scale Customer Experience (CX) and Customer Service transformation programmes. This is a high-impact role delivering end-to-end change across contact centre and omni-channel environments. You will own programme delivery, governance, and stakeholder engagement, driving transformation across digital channels, chatbots, virtual agents, and IVR/telephony platforms. Key Responsibilities • Lead CX / customer service transformation programmes end-to-end, • Manage programme governance, RAID, reporting, and delivery milestones, • Drive omni-channel and contact centre transformation initiatives, • Own business case development, budgeting, and financial governance, • Engage senior stakeholders across business, product, and technology teams, • Deliver across multiple workstreams in fast-paced environments Key Skills & Experience • Proven experience as a Senior Project Manager / Programme Manager, • Strong background in Customer Experience (CX), Contact Centre, or Customer Service transformation, • Experience with omnichannel, chatbot, virtual agent, IVR, or telephony platforms, • Demonstrated end-to-end programme delivery and governance ownership, • Strong stakeholder management and communication skills, • Experience working in complex, ambiguous transformation environments Desirable • Exposure to AI / conversational AI / chatbot solutions, • Experience with platforms such as Genesys, NICE, Amazon Connect, or Salesforce Service Cloud, • Strong financial governance and benefits tracking experience This is an excellent opportunity to lead high-visibility transformation programmes with significant business impact

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. Centrica, Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a product-led way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex, high-impact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part: The Senior Domain Architect - B2B brands holds the primary strategic technology relationships across Centrica Home, acting as a trusted advisor who shapes and maintains cross-portfolio technology roadmaps, sets architectural direction, and identifies future capability needs. Operating with a forward-looking, strategically focused mandate, the role establishes a clear architectural vision for the B2B domain and ensures this vision is translated into executable direction across change initiatives. Day to day, the architect partners closely with Product and Platform leaders to influence priorities, align technology decisions to business outcomes, and maintain coherence across the B2B technology estate. The role also champions innovation, leveraging automation and AI-enabled tooling to enhance architectural quality and accelerate design cycles, while mentoring other Architects and engineers to uplift capability, strengthen architectural maturity, and ensure consistent application of standards across teams. Location: UK-based hybrid role, Occasional travel to site. The Day to Day: The role of the Senior Domain Architect - B2B is to support the Retail business succeed with its priorities and strategic technology alignment. Strategic Partnering & Domain Leadership - maintaining the primary strategic technology relationships with counterparts across Centrica Home. Maintain a forward-looking view of the B2C landscape, ensuring domain priorities remain aligned, coherent and commercially relevant. Cross-Portfolio Roadmap Ownership - Shape, maintain, and continuously refine cross-portfolio technology roadmaps for B2B brands. Ensure roadmaps reflect the Retail Technology strategy while enabling each brand's specific propositions and operational goals. Translate this roadmap into clear, actionable guidance for change programmes, ensuring investment choices and delivery plans are architecturally sound and strategically aligned. Architectural Decision Support & Trade-Off Analysis - Lead option evaluations and design assessments, articulating trade-offs across cost, complexity, customer impact, delivery risk, strategic alignment and long-term maintainability. Governance, Risk & Compliance Leadership - Act as the escalation point for design risk, ensuring decisions remain compliant with security, regulatory, and technology guardrails. Apply and promote architectural quality to maintain integrity and consistency across the domain. Innovation, Automation & AI-Enabled Architecture - Continuously assess new technologies, patterns and approaches that could strengthen the architectures, Improve solver and customer experience or reduce operational cost and complexity. Use automation and agentic AI tooling to accelerate analysis, design assurance, documentation and decision support. Coaching & Architectural Uplift - Provide strong day-to-day coaching to Architects and wider technologists, ensuring architectural standards, patterns and design principles are consistently understood and applied. Support the build capability within squads and platforms by sharing insights, reusable patterns and domain knowledge that raise architectural maturity. What we need from you: Experience delivering solution and domain architectures across multiple projects or platforms. Strong understanding of business processes and their alignment with technology solutions. Excellent communication skills, able to engage technical and non-technical audiences. Strategic thinking with the ability to plan and implement mid to long-term technology roadmaps. Experience with architectural governance and compliance in a large organisation. Demonstrates the safe and responsible use of AI tools, with clear knowledge of when AI use is appropriate and strong awareness of accuracy, bias and compliance. Bringing the ability to design and reuse prompt templates to support consistent, high quality workflow outputs, and skilled in using AI to triage, classify and analyse information within Centrica policy guardrails. Strong ability to recognise higher risk scenarios and escalate to governance or security as needed. Alongside this, showing proficiency in enterprise AI copilots, knowledge assistants and AI enhanced productivity tools. What's in it for you? Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! Secure your future with our comprehensive pension plan, designed for peace of mind. Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures! Why should you apply? Thinking of applying? Do it! A better you, paves the way for a better tomorrow. That's why last year, over 3,000 colleagues made an internal move across Centrica - we're proud to champion squiggly careers because your journey is just as important as ours. If you bring your energy, we'll give you a platform to energise your career. Why don't you visit our Learning & Development Hub and explore our digital learning offering for any material which can upskill you in your current role - and get you ready to interview for your next one? Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. Chat to your manager too - it's important they understand your goals and can help support you. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. Centrica, Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a product-led way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex, high-impact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part - The Software Engineering Manager provides senior technical leadership, engineering governance and delivery oversight for the Field Operations Platform. The role ensures that platform features, integrations and non-functional capabilities are engineered to a high standard, supporting accurate forecasting, workforce planning and safe, efficient customer service delivery. This role is expected to use automation, data and AI enabled tooling to reduce manual effort, enhance engineering quality, improve cycle times and increase reliability, while retaining full human accountability for technical judgement, decisions and outcomes. Location : UK-based hybrid role, Occasional travel to site. Day to day: 1. Provide senior technical leadership across Field Operations squads Define engineering standards, architectural patterns and technical direction, ensuring the platform is scalable, resilient and aligned with Centrica's technology strategy. 2. Own the end to end software development lifecycle across multiple squads Ensure teams follow robust engineering practices throughout discovery, design, build, testing, deployment and operations, consistently meeting business and non functional requirements. 3. Guide complex design decisions and technical solutioning Lead technical reviews, challenge design options, and ensure solutions follow best practice, reduce duplication, and promote maintainable, secure and performant systems. 4. Enhance delivery capability through platform reliability and DevOps maturity Continuously improve deployment pipelines, observability, alerting, incident handling, recovery procedures and operational readiness across Field Ops engineering teams. 5. Manage stakeholders and ensure transparent communications Build strong relationships across product, operations, delivery and business teams to coordinate plans, manage risk, align on priorities and ensure clarity of expectations. 6. Drive engineering excellence and uplift team capability Track, analyse and improve engineering excellence metrics; coach engineers and promote a culture of learning, continuous improvement, and high-quality engineering. 7. Support data-driven and API-centric integration design Ensure APIs, integrations, and data flows are designed with consistent patterns, strong data quality, security, scalability and operational resilience. 8. Improve how work is done Identify opportunities to simplify processes, reduce technical debt, automate repetitive tasks, use AI-assisted engineering, and enhance developer experience. Here's who we're looking for: Multi-squad engineering leadership, Proven experience leading software engineering delivery in a complex, multi team environment, Experience providing technical leadership and governance across the full SDLC, Experience working in agile, product led delivery environments Senior technical decision-making - Strong technical background in modern software engineering practices (APIs, integration, CI/CD, DevOps), Ability to guide architectural and design decisions and manage non functional requirements, Strong stakeholder management and communication skills Degree in Computer Science / Engineering or equivalent professional experience Work Experience & Technical Skills: Proven experience shaping and delivering technology strategy in a complex engineering environment. Strong hands on experience in at least one core programming language (language agnostic hiring). Expertise in API management, integration patterns, event driven architectures and microservices. Strong understanding of data management, data modelling and data quality controls. Ability to produce high level and detailed design specifications. Experience running DevOps practices including CI/CD, observability, monitoring and incident management. Demonstrated capability in leading multi squad engineering execution in a product led organisation. Mindset & Ways of Working Comfortable working in iterative, outcome focused, agile environments. Open to new tools, automation and AI assisted engineering approaches. Highly collaborative across product, engineering, design and operations. Strong problem solver with a simplification and continuous improvement mindset. Core Competencies & Technical Skills (AI and emerging technology): Designs, integrates and operates AI-enabled solutions within enterprise environments, including prompt-driven workflows, retrieval-augmented systems and AI agents. Applies structured evaluation, testing and monitoring practices to ensure AI outputs are reliable, secure and compliant with organisational guardrails. Prepares and manages data used in AI workflows and takes responsibility for the responsible lifecycle of AI features from experimentation through deployment and continuous improvement. Core Behaviours: Take Ownership Work as One Team Develop a Growth Mindset Strive to Innovate Champion Customers AI / Digital fluency skills: Ability to design, integrate and operate AI enabled solutions within enterprise environments, including prompt driven workflows, retrieval augmented systems and AI agents. Applying structured evaluation, testing and monitoring practices to ensure AI outputs are reliable, secure and compliant with organisational guardrails. Prepares and manages data used in AI workflows and take responsibility for the responsible lifecycle of AI features from experimentation through to deployment and continuous improvement. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. Centrica, Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a product-led way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex, high-impact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part: The Bord Gis Domain Architect is accountable for the end-to-end technology architecture across the entire Irish portfolio, providing technical leadership and architectural direction through a period of major transformation, including the migration to the ENSEK Ignition platform. The role shapes product-aligned, outcome-driven architecture that improves customer experience, strengthens operational performance, and simplifies the technology estate. Acting as the key architectural partner for Product, Engineering, and Delivery teams, the Domain Architect ensures alignment to Centrica's enterprise guardrails, maximises reuse of strategic platforms, and makes informed, commercially balanced design decisions. They bring whole-system thinking, market and regulatory awareness, and strong delivery engagement to ensure that architecture is practical, buildable, and scalable. The role also lifts architectural capability across the domain by coaching solution architects and fostering a culture of clarity, quality, and continuous improvement. Location : UK-based hybrid role, Occasional travel to site. The Day to Day : Define and maintain the target architecture for all Bord Gis business lines - Residential, Business and Services. Ensure these roadmaps align to Centrica's enterprise standards and the strategic direction set by Retail Architecture. Provide clear architectural direction to guide the transition to ENSEK Ignition and the required simplification/convergence of legacy platforms. Design architecture around the outcomes that matter for Bord Gis - customer experience, operational efficiency, regulatory compliance (CRU/industry), and commercial performance. Ensure architectural decisions directly support the OKRs for Billing, Customer Service, Market Operations, and Field Services. Challenge solutions that create unnecessary complexity or cost. Champion the use of strategic platforms such as ENSEK Ignition and shared integration/API frameworks. Ensure Bord Gis consumes shared capabilities where appropriate, while clearly identifying where the Irish market require local differentiation. Drive reuse of Centrica-wide accelerators and prevent divergence from Retail architectural guardrails. Operate within Centrica's architectural guardrails and decision rights. Own architecture expertise within the Bord Gis domain, escalating only when choices impact cross-market capabilities, enterprise platforms, or introduce strategic risk. Ensure all designs meet enterprise NFRs, security standards, and data protection obligations. Design with an understanding of Irish industry processes (e.g., market flows, Gas/Elec market interactions, DSOs/TSOs, regulatory cycles), integrations to legacy BGE systems, and upstream/downstream impacts. Ensure architectures are robust, operable, cost-efficient, and able to scale for customer growth and increased digital adoption. Work closely with the Platform, Product, and Bord Gis programme teams to ensure designs are buildable and grounded in delivery reality. Adapt architectural direction as the architecture evolves. Measure architectural effectiveness by delivery progress and post-go-live adoption, not documentation. In partnership with Product and Finance, ensure architectural options factor in total cost of ownership, cloud economics, licensing (ENSEK & non-ENSEK), vendor risk, regulatory impacts, and operational cost-to-serve. Provide clear analysis to support build-vs-buy decisions, platform extensions, or local differentiators required for the Irish market. Be the trusted architectural advisor for Bord Gis leadership, including Product Directors, Programme Directors, Engineering Leads, and Technology Leaders and the wider Centrica Retail organisation. Communicate architectural decisions clearly and influence outcomes through expertise, not hierarchy. Coach and support the Solution Architects and engineers working across Bord Gis initiatives. Promote clarity, quality, platform reuse, and continual improvement. Drive uplift in architectural maturity across B2C, B2B, Services and the Ensek Ignition migration. What we need from you: Experience delivering solution and domain architectures across multiple projects or platforms. Strong understanding of business processes and their alignment with technology solutions. Excellent communication skills, able to engage technical and non-technical audiences. Strategic thinking with the ability to plan and implement mid to long-term technology roadmaps. Experience with architectural governance and compliance in a large organisation. Demonstrates the safe and responsible use of AI tools, with clear knowledge of when AI use is appropriate and strong awareness of accuracy, bias and compliance. Bringing the ability to design and reuse prompt templates to support consistent, high quality workflow outputs, and skilled in using AI to triage, classify and analyse information within Centrica policy guardrails. Strong ability to recognise higher risk scenarios and escalate to governance or security as needed. Alongside this, showing proficiency in enterprise AI copilots, knowledge assistants and AI enhanced productivity tools. What's in it for you? Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! Secure your future with our comprehensive pension plan, designed for peace of mind. Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures! Why should you apply? Thinking of applying? Do it! A better you, paves the way for a better tomorrow. That's why last year, over 3,000 colleagues made an internal move across Centrica - we're proud to champion squiggly careers because your journey is just as important as ours. If you bring your energy, we'll give you a platform to energise your career. Why don't you visit our Learning & Development Hub and explore our digital learning offering for any material which can upskill you in your current role - and get you ready to interview for your next one? Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. Chat to your manager too - it's important they understand your goals and can help support you. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Company Overview Our client is a growing pharmaceutical business with a strong presence in the healthcare space. With a collaborative and fast-paced culture, they are focused on improving patient access and delivering high-quality products across the market. This is a brand-new role, created due to business growth, offering the opportunity to make a real impact and shape how the position develops. The Role This is a highly varied and central role within the business, providing operational, administrative, and coordination support across multiple functions, including Commercial, Marketing, and Leadership. You'll be responsible for ensuring the smooth running of daily operations, managing data and trackers, handling enquiries, and supporting key business processes. Key Responsibilities Operations & Coordination Manage and maintain business trackers and logs (primarily in Excel) Coordinate workflows and ensure tasks are followed through to completion Support supplier onboarding and internal processes Arrange deliveries, couriers, and stock coordination (including third-party sites)Administration & Business Support Provide administrative support to the Commercial team Organise meetings, including diary management for senior leadership (including the CEO) Support travel bookings and logistics Assist with marketing materials, product samples, and campaigns Prepare presentations and documents for meetingsData & Reporting Maintain accurate data across systems (Excel, SharePoint, CRM tools) Produce trackers, reports, and logs to ensure visibility of activity Use AI tools (e.g. Copilot) to generate reports and improve efficiency Manage mail merge campaigns and data listsCustomer & Stakeholder Communication Manage shared mailboxes and respond to enquiries from customers and patients Handle incoming leads and route appropriately Liaise confidently with internal teams, suppliers, and senior stakeholdersCompliance & Process Support documentation, SOPs, and work instructions Assist with compliance tracking (training provided) Support contracts, CDAs, and pricing documentation for hospitals What We're Looking For Highly organised with strong attention to detail Confident working in a fast-paced, varied role Strong communication skills and comfortable speaking with stakeholders at all levels Proactive, able to take ownership and think independently Good working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, SharePoint) Comfortable working with data, trackers, and reportingDesirable: Experience in a regulated or compliance-driven environment Exposure to CRM systems or data tools French language skills The Team & Environment Reporting into the Business Enablement Manager Working closely with Commercial, Marketing, and senior leadership Collaborative, cross-functional environment with lots of exposure Benefits Private Healthcare 23 days holiday + bank holidays 5% pension contribution Life insurance On-site parkingOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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