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Join OneAdvanced We are looking for an AI and Automation Workflow Architect to support in the design, build, and embedding of AI-powered workflows that transform how services are delivered across customer and product journeys. This role aligns people, technology, and workflows to drive measurable performance and improve the end-to-end customer experience. You will be responsible for designing and supporting in the design of intelligent , high-impact workflows using systems thinking, automation, and human-centred design. This includes identifying pain points, embedding AI and human decision-points where they add the most value, and ensuring every workflow is optimised for impact, adaptability, and seamless service delivery. Our Headquarters is based in Birmingham but this role will come with the option for mostly remote working with a monthly visit to be with the team. What You Will Do • Support the design of AI-powered service workflows that improve customer experience through automation, AI agents, and clear human decision points., • Assist and deliver the mapping and redesigning service journeys, helping to identify delays, handoffs, and areas for human + AI coordination or automation., • Work alongside stakeholders to explore how AI can enhance human roles, supporting efforts to define where to automate, augment, or enable service action., • Contribute to workflow builds and validation in partnership with Product, Technology, and Operations teams, ensuring alignment with business needs., • Ensure workflows are purpose-built and outcome-driven, helping link workflow design to specific improvements like faster resolution or higher satisfaction., • Apply standard workflow models and templates, incorporating global patterns and practices provided by senior architects or protocol leads., • Support measurement and optimisation efforts, using performance data to help monitor adoption, effectiveness, and user experience., • Collaborate with the Workflow Delivery Lead, contributing to communication, deployment, and user engagement around new workflows., • Support the development of workflow capability maps, documenting key systems, processes, and roles needed to deliver and sustain workflows., • Engage with internal stakeholders and customers, capturing feedback and examples to showcase success and inform future improvements. What You Will Have • Foundational experience in service design or process mapping, ideally within tech-enabled or AI-supported environments., • Hands-on experience contributing to workflow/ flow of work / process builds that integrate tools such as automation engines, chatbots, or co-pilots into service journeys., • Understanding of service operations and how to help redesign workflows that improve speed, quality, and customer experience., • Comfort working in cross-functional teams, supporting collaboration between frontline users, architects, and service owners., • Basic familiarity with workflow or orchestration platforms and emerging AI-enablement tools (e.g., GPT-based assistants, RPA tools) is beneficial., • Driven by outcomes, with a mindset that seeks to reduce friction, simplify steps, and eliminate duplication where possible., • Open to new thinking and willing to challenge the status quo, learning how to spot smarter, simpler ways to improve services., • Works with an AI-empowered mindset, contributing to systems where automation takes care of the routine and people focus where they add the most value. What We Do For You Wellbeing that means something • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial Benefits That Have Your Back • Group-wide performance bonus, when we win, you win, • Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people. To learn more about working at OneAdvanced please click here

As a senior product manager, you will: • Lead and inspire digital professionals, setting clear direction and enabling the creation of products that align with strategic objectives., • Build and maintain strong relationships across organisational boundaries, influencing and gaining support for agreed priorities and outcomes., • Define and communicate product strategy, creating value-driven roadmaps that guide teams and stakeholders effectively., • Drive continuous improvement in product maturity, enhancing performance, quality, and delivery standards., • Champion user-centred design principles, ensuring customer insight informs the development of digital services and maintaining a high level of user awareness., • Lead and manage significant transformational change within complex environments, ensuring successful delivery and adoption., • Manage and develop a team of product managers, providing coaching, mentoring, and support to build capability and foster a high-performing culture.Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Product Management Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase in salary, whichever is greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: • Coaching and mentoring Evidence how you have experience of mentoring and coaching product people and teams to deliver highly quality products and services., • User centred design Evidence how you have worked with users to represent their needs in making a priority call so that value is delivered at the earliest opportunity., • Stakeholder management - Evidence of your experience of influencing stakeholders in a difficult circumstance and how you diffused a challenging situation., • Agile Evidence of your experience of knowing what the right way of working is and when agile is most appropriate., • Product Leadership Evidence of how you have actively led a product or products, how you set the goal and direction of travel, to ensure the team succeed. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Product Management. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. During the interview, youll be assessed against the experience criteria listed under both the essential and technical skill. You will be asked to do a 10 minute presentation to further assess your experience aligned to the technical skill Product Management. Your presentation should focus on the following: Demonstrate how you defined and communicated product outcomes across different phases of the lifecycle, and explain the value those outcomes delivered. Interviews will take place from late January 2026. Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Caicy Sandford Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)

As a Lead Product Manager, you will lead and drive the product teamsfor a large and complex part of our organisation, major programme or core service. You will be as passionate about people as you are about products, leading teams to define, design and deliver your vision and realise the value for your users. As Lead Product Manager you are expected tobe an expert leader and manager.You will possess a strong understanding of Product Management techniques, though you may not be regarded as a Subject Matter Expert in any one specific method. Experience • You will have proven ability to lead a team of digital professionals, setting direction and enabling creation of products that meet strategic aims., • Experience working at a senior level and across organisational boundaries to build positive relationships and gain support for your aims., • Experience in developing product strategy and meaningful, value driven roadmaps that guide your teams and your stakeholders., • Have experience in developing and continuously improving service, increasing performance and quality., • Experience of driving customer insight and be committed to User Centred Design to develop digital services and a high degree of user awareness., • Work withstrategy, policy and operations to develop an overall strategy for the service and/or programme., • Provide leadership and direction to the product team, working with Product Managers to shape the vision, scope and high-level roadmap for critical products and services., • Track progress against goals and performance metrics for all products within the service or programme evaluating success against defined outcomes and ensuring return on investment., • Co-ordinate product development across multiple products to support the overall strategy for the service or programme., • Ensurethe productsare developed to an appropriate level of quality taking into consideration expected lifetime, investment and timeframes., • Manage Product Managers within the product team to support their professional development and career progression., • Build and maintaina relationship with providers/suppliers, seeking to capitalise on the value-addofferings., • Maintain a thorough understanding of all elements of inclusivity in our digital services ensuring accessible digital services are core to our service offer.Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: • Product Management Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 75,026 to 80,267. Our offer to successful candidates will bebased on an assessment of your skills and experience as demonstrated at interview. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Problem Management- Anticipatesand prevents problems, sees how they fit into the bigger picture, and uses lateral thinking to break them down, identify and diagnose root causes., • Relationship Management- Shapes strategic vision collaboratively, breaks down organisational barriers to foster collective ownership, and positively influences senior stakeholders while contributing to executive-level strategy., • Data Analysis & Synthesis- Understands the power of data in decision-making, leads change in analytical practices, and guides others on data policy to enhance service delivery. Supports continuous improvement and innovation to generate valuable insights., • User Centred Analysis- Understands the value of user-centred design and uses evidence to align people around needs-driven goals. Tracks evolving user needs across channels and ensures theyre met. Connects needs, design, and organisational value with clarity, applying strategic thinking and considering political implications in analysis and insight. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Product Management. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. During the interview, youll be assessed against the experience criteria listed under both the essential and technical skill. You will be asked to do a 10 minute presentation on a specific topic. Further details will be provided to candidates invited to interview. Interviews will take place from mid January 2026. Interview dates to be confirmed. Further information Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Mark Harbottle Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

We’re looking for an Integrations Manager to join a fast-scaling, VC-backed organisation in the AI-enabled property services sector. In this role, you’ll be on the ground inside newly acquired businesses, leading their transition into the group. You’ll handle onboarding, data migration, process setup, and implementation of AI-driven tools while resolving operational blockers in real time. This is a high-travel, high-impact role where you’ll work closely with founders and functional leaders to build and execute the integration playbook across the UK. Strong operational, project management and problem-solving experience is essential. Job Title: Integrations Manager – Birmingham or London (Hybrid) Salary: £60,000 – £80,000 + 10% bonus + share options What you’ll bring • 2–6 years’ experience in operations, consultancy, project management, integration, or transformation, • Strong ability to manage multiple work streams at pace, • Excellent organisational, analytical and problem-solving skills, • Confidence working with people at all levels - from frontline staff to founders, • Ability to work independently and travel extensively across the UK, • Structured approach to managing complexity and implementing processes, • Resilience, adaptability, and comfort working in fast-changing environments, • Experience improving systems, workflows or operational practices (desirable) What you’ll do • Lead multiple integration projects end-to-end, • Own onboarding, data transfer, systems migration and early operational stabilisation, • Spend 2–4 days per week on-site inside acquired businesses, • Map workflows, implement new processes and embed the group’s ways of working, • Resolve operational blockers quickly and keep integrations on track, • Support finance, ops and compliance transitions, • Build trust with acquired teams and guide them through change, • Collaborate with product and engineering on AI-driven tools, • Contribute to and refine the integration playbook What’s on offer • A pivotal role in a rapidly scaling, VC-backed organisation, • High autonomy with direct exposure to founders and senior leaders, • Hybrid working + extensive UK travel (expenses covered), • Clear progression into senior integration leadership, • A chance to solve real operational problems with technology and AI, • A supportive environment where your impact is immediately visible

Performance Marketing Executive/ Senior Exec Location: Floor Street. Barewood, Birmingham.Employment Type: Full-Time - In House Reports To: Head of Marketing Salary: £30,000 - 35,000 Based on experience About Floor Street We’re Floor Street, one of the UK’s fastest-growing interior brands and a leader in redefining how people buy flooring online. One of The Sunday Times Top 100 Fastest-Growing Companies (2025), with over 65% average annual growth, we’ve doubled revenue year after year and are now on track to break £13 million in 2026. We started in 2019 with nothing but grit. Fast forward a few years, and we’ve built a national brand trusted by thousands of customers and loved for doing things differently. Our mission is to help everyday people transform their homes faster, simpler, better, and for less. We will do this by adhering to our values: innovate, simplify, educate, and empower. By doing this, we will deliver the world's best online flooring experience and make the online flooring buying experience a delight for our customers.Our Culture We’re not a normal company, and this isn’t a normal team. We move with urgency, focus, and pride. Everyone here is expected to raise the bar, take ownership, and move fast. We set high standards because we believe exceptional teams build exceptional companies. There’s no ego here. Just discipline, creativity, and care for the mission. We share information openly, make decisions based on truth and data, and treat customers like family. We’re here to innovate and set new standards for an old industry, to show what happens when craftsmanship meets technology, and passion meets purpose. This is a place for people who want to win, not for the sake of a title, but to create real impact, build something meaningful and long-lasting, and grow fast in the process. There are no paths for us to follow, so we build new ones for others to use and follow. And if we move forward together, success will take care of itself. Role Overview You will help assist in performance marketing strategy and execution across Google Ads, Meta, TikTok, LinkedIn, and additional channels where relevant. This is a hands-on role suited to a data-driven marketer who thrives on optimising campaigns, improving ROAS, lowering CPA, and scaling revenue through paid growth. You will assist in managing campaigns end-to-end from planning, creative briefing and audience strategy to reporting, testing, and optimisation. Working closely with the head of marketing, content, and eCommerce teams, you’ll ensure every campaign drives measurable ROI and supports Floor Street’s commercial goals.Key Responsibilities • Assist in developing and executing the paid media strategy across Google Ads, Meta, TikTok Ads, LinkedIn, and other relevant channels., • Assist in creating PPC, paid social, remarketing, display, and video campaigns., • Help optimise campaigns to achieve strong ROAS, CPA efficiency, and conversion growth., • Create structured testing frameworks (A/B tests, creative tests, bidding strategies)., • Collaborate with the content team to brief creatives that drive high engagement and conversions., • Monitor daily performance and make proactive, data-led optimisation decisions with the Head of Marketing., • Implement automation tools, scripts, and AI-driven optimisation methods to enhance campaign efficiency., • Minimum 3 years’ experience in paid media or performance marketing, • Proven results across Google Ads, Meta Ads, Pinterest Ads and Tiktok., • Strong understanding of PPC, paid social, remarketing, display, and video advertising., • Demonstrated ability to optimise for ROAS, CPA, and profitable growth., • Proficiency in Google Analytics, GA4, Tag Manager, and data interpretation., • Exceptional skills in reporting, measurement, and data-led decision-making., • Excellent communication and project management skills., • Highly organised with strong attention to detail., • Ability to stay ahead of industry trends, tools, and new optimisation technologies. Desirable Skills • Experience with international or multi-market campaigns., • Familiarity with Microsoft Ads, TikTok Ads, and X (Twitter) Ads Manager., • Understanding of Shopify, Klaviyo, or similar eCommerce/CRM systems., • Knowledge of attribution modelling and first-party data segmentation., • Experience managing product feeds through Google Merchant Centre or Channable., • Competitive salary (DOE), • Creative freedom to test, innovate, and optimise Benefits: • Canteen, • Casual dress, • Company events, • Company pension, • Employee discount, • Employee mentoring programme, • Free parking, • Gym membership, • On-site parking, • Store discount

About CRH We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects and outdoor living solutions. CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH’s shares are listed on the NYSE and LSE. Without you noticing our products, we are everywhere you live, work, and relax. Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre. Learn more about us through the following ___. Position Overview We are seeking an experienced AI Product Owner to lead the strategic development and governance of our AI platforms. This role will be instrumental in ensuring value driven AI is scaled throughout CRH International. Key Tasks And Responsibilities AI Innovation & Value • Partner with the business to ensure value can be derived from AI, • Identify and scale use-cases across Operating Companies, • Stay abreast of emerging AI technologies and industry best practices, • Identify opportunities for automation and process improvement across the organisation, • Evaluate and recommend new AI tools and technologies that align with business needs, • Foster a culture of innovation and continuous learning around AI capabilities Data Integration & Security • Oversee the design and implementation of secure data integration processes, • Ensure data governance policies are adhered to across all AI platform integrations, • Work with IT security teams to maintain robust user access management systems, • Monitor and audit data flows to ensure compliance and security standards are met Stakeholder Management • Act as the primary point of contact for AI platform-related queries and initiatives, • Facilitate workshops and training sessions to drive platform adoption, • Collaborate with cross-functional teams including IT, Legal, Compliance, and business units, • Present platform updates and strategic recommendations to senior leadership Platform Governance & Documentation • Establish and maintain comprehensive documentation standards for AI platforms, • Develop and implement governance frameworks for data integrations, ensuring compliance with internal policies and regulatory requirements, • Create and maintain user access management protocols, including role-based access controls and security policies, • Ensure all platform changes are properly documented and communicated to stakeholders Product Management • Define and prioritise the product roadmap for AI platforms in alignment with business objectives, • Gather and analyse user requirements, translating them into actionable user stories and acceptance criteria, • Manage the product backlog, ensuring continuous delivery of value to end users, • Coordinate with technical teams to ensure successful implementation of features and integrations Key Characteristics • Strategic thinker with strong attention to detail, • Self-motivated with ability to work independently and as part of a team, • Adaptable and comfortable working in a fast-paced, evolving environment, • Passionate about AI technology and its potential to transform business operations, • Strong ethical compass regarding AI use and data privacy Key Functional Competencies You Possess The Following • Understanding of AI and machine learning concepts and applications, • Knowledge of data governance, security, and compliance requirements, • Familiarity with API integrations and data architecture principles, • Understanding of authentication and authorisation frameworks, • Excellent stakeholder management and communication skills, • Strong analytical and problem-solving abilities, • Ability to translate technical concepts for non-technical audiences, • Proficiency in Agile methodologies and product management frameworks, • Strong documentation and process mapping skills Experience / Education You are/have: • Proven experience as a Product Owner, Product Manager, or similar role in technology-driven environments, • Demonstrable experience with AI platforms and technologies, • Strong background in documentation management and governance frameworks, • Experience implementing and managing user access controls and data integration processes, • Track record of successfully delivering complex technology projects Highly Desirable Industry Experience • Experience within the building materials, construction, or manufacturing sectors, • Experience with operating in a federated corporate environment, • Knowledge of industry-specific regulatory and compliance requirements Technical Expertise • Experience with leading industry AI models (OpenAI, Anthropic), • Experience with automation platforms, • Knowledge of enterprise AI governance frameworks, • Experience with data analytics and business intelligence tools, • Understanding of cloud platforms (Azure, AWS, GCP) Additional Qualifications • Relevant certifications (e.g., Certified Scrum Product Owner, AI/ML certifications), • Experience with change management and organisational transformation, • Background in information security or data privacy What CRH Offers You • A culture that values opportunity for growth, development, and internal promotion, • Highly competitive salary package, • Comprehensive secondary benefits, • Significant contribution to your pension plan, • Health and wellness programs, • Excellent opportunities to develop and progress with a global organization Connect your future to CRH We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application. Is this role not for you, but do you know someone who would love to join the team? Please let us know! CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role Please contact our recruitment team at . CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work. Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal. We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team. Date: Dec 2, 2025 Job Segment: Product Manager, Data Architect, Information Security, Business Intelligence, Business Process, Operations, Data, Technology, Management

Job description: PPC Manager Location: Birmingham (Hybrid - 2 days per week in office) Reports to: Group Growth Marketing Lead About the Role: We’re looking for a PPC Manager to lead paid media strategy across our portfolio of 40+ software and payments brands. This is a high-impact role where you’ll own and evolve how we use PPC to drive revenue growth, improve ROI, and scale campaigns across multiple verticals. You’ll bring strong hands-on expertise across Google Ads, Microsoft Ads, and paid social, paired with a highly analytical mindset. Working closely with our Growth, RevOps, and Marketing teams, you’ll ensure that every pound spent is tied to measurable commercial outcomes. Key Responsibilities • Develop and own a group-wide PPC strategy that aligns with brand-specific objectives and growth goals., • Lead end-to-end campaign management across Google, Bing, LinkedIn, Meta, and other platforms., • Manage large, multi-brand PPC budgets with accountability for spend efficiency, ROI, and CPL., • Drive continuous testing, optimisation, and automation, leveraging AI and data-led insights., • Partner with RevOps to design dashboards connecting paid activity to pipeline, revenue, and LTV., • Stay ahead of industry shifts and algorithm updates, adapting strategy to generative and AI-driven search trends., • Collaborate with SEO, content, and product marketing to deliver fully integrated demand generation campaigns. About You • 5+ years’ experience in PPC, including 2+ years in a senior or manager-level role., • Proven track record managing large-scale, multi-brand PPC budgets—ideally in B2B software, SaaS, or payments., • Deep platform expertise across Google Ads, Microsoft Ads, LinkedIn Ads, and Meta Ads., • Highly data-driven, with strong analytical skills and experience working with reporting dashboards., • Google Ads certification (or equivalent) preferred., • Commercially minded, curious, adaptable, and collaborative. Why ClearCourse? ClearCourse is a fast-growing collective of over 40 leading software and payments companies. We empower over 20,000 customers worldwide through innovative, industry-specific technology and embedded payments solutions. With over 900 employees, we’re united by a shared mission: to help our customers build great businesses. We foster collaboration, innovation, and growth, both for our customers and our people.

Recruiter: Molly Lees Hiring Manager: Dileep Garugu Career Grade: E Locations: Birmingham and Bristol 3 Days Onsite 2 remote Internal Closing Date: 1st September 2025 The Software Engineering Professional supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross functional project and technical delivery and the participation of a team that pursues innovation as well as engineering excellence. This role has the responsibility for developing cloud native applications aligned to strategic vision. The role will work closely with other team members in a fixed capacity squad to build Apps and support cloud native Apps. Supports on the implementation of technical solutions for both customers and colleagues and delivers on the resolution of inter-system issues, working within cross-functional squads to assist in creating and implementing technical solutions for a domain or cross domain activity within a specific technology area. Supports in the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation. Supports the design and development of software solutions in accordance with the wider architecture and security standards. Undertakes technical reviews to continually update knowledge and skills in software engineering principles and practices, ensuring a base level of technical specialism proficiency to enable industry and quality standards to positively impact work and customers. Supports with the designs of technical specifications and development of software solutions of smaller and /or less complex initiatives in partnership with team, contributing towards the quality of delivery. Writes, tests and reviews code, refining and rewriting as necessary under supervision and communicates to engineering professionals and colleagues involved in the project. Integrates existing software products and solves routine problems to enable incompatible platforms to work together. Maintains systems by monitoring and correcting software defects. Supports the implementation and maintenance of high-quality tools and automation processes to support continuous delivery and developer productivity. Supports the delivery of an ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams. May support engineering and operational excellence initiatives, assisting with implementing metrics and processes for regular assessment and improvement. Supports in the implementation of ways to improve working processes within the area of software engineering responsibility. Supports in the implementation of ways to improve working processes within the area of software engineering responsibility. As a Software Engineering Professional, you are responsible for the Design and Development of Digital’s Strategic Platforms Be a collaborative software engineer delivering features to our internal customers via our cloud product suites. Support our customers to help unblock issues in the cloud when required. Actively engage with the security and compliance teams to ensure what we deliver is fit for purpose. Evangelize cloud-first and software engineering principles to our stakeholders. Understanding of the HR function within a global corporate organisation including local HR legislation impacts on systems and processes Experience of working e2e across a service delivery value chain Excellent organisational and time management skills Clear thinker with vision, passion and energy Strong attention to detail In-depth knowledge of the HR SaaS solution Excellent documentation and written communication skills (workbook updates, creating support tickets, etc.) Experience in requirements gathering and driving true SaaS adoption Understanding of basic XML concepts, system development and testing Understanding of GUI; radio button, pick lists, and other configuration items Working knowledge of tools used in a run team environment e.g. ticketing tools, testing Agile methodology and Agile development Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers Discounted EE TV including TNT Sport and the NOW Entertainment membership Great support for working parents including pay whilst on maternity, adoptive, and paternity leave Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 25 days annual leave (not including bank holidays), increasing with service with buy holiday option Volunteering days so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’ About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Recruiter: Luke Byrne Career Grade: D Internal Closing Date: 2nd Jan 2025 Locations: Birmingham, London or Ipswich The purpose of the Technical Delivery role is to lead the development and delivery the products used by our customers by owning and delivering product development from design through to live implementation based on our customers ever changing requirements in a dynamic and ever evolving market. This includes the need to support release train activities, coordinating across squads and stakeholders to align code and any associated dependencies as part of a release plan. RTE ensures that once a plan is agreed that we execute on it in terms of delivering features into environments at the right time to enable the delivery pipeline from development through to live The purpose of the Technical Delivery Manager role is to deliver either standalone projects or sub-projects of larger programmes. Specifically, this role is accountable for: • Owns and delivers Technical Projects from requirements through to live implementation., • Designs and drives improved working processes for efficient live deployment., • Deliver requirements by ensuring production of robust and achievable delivery plans., • Manages technical delivery change control at a project and programme level., • Ensuring the scope of delivery is understood, including systems and networks where necessary and that the solution meets the business need and that plans are comprehensive and are achieved., • Ensuring that all impacted teams understand, engage and commit to deliver plans., • Identifying prerequisites to network deliveries and ensure that they are delivered., • Ensuring that platforms/components can commit to delivery commitments., • Track and manage project finances., • Identifying when deliveries are at risk and take corrective action to resolve and risk management including communicating with senior managers and stakeholders., • Track and monitor development testing and status of features through to release., • Ability to manage and co-ordinate across multiple delivery managers, • Strong communications skills, able to forge strong relationships with peer-level designers, platform managers, developers, engineering, planning and operations managers to explain and drive technology change through the lifecycle., • Supporting senior managers and directors in Networks, Digital and the CFUs on change and adoption of best practice., • Ability to work with stakeholders to ensure the proposed solution is affordable, deliverable and delivers the required business outcomes., • Project management skills to deliver business benefit in a timely way by focusing on must do capability and delivering effective end to end solutions., • Issue & Risk Management & change control, • Innovating to exceed Time, Cost, Quality measures / sharing best practice., • Experienced in technology delivery of large-scale projects and Agile delivery practices., • Leadership skills to lead and motivate the team to deliver excellent results and maintain #1Networks., • Expertise in large scale technical delivery projects, • decision-making, problem-solving, joint-planning – all informed by Customer Experience and cost/time trade-offs, • Stakeholder management - team-working across Networks, Digital & CFUs, • track-record of leading matrix teams through change and develop a challenging and supportive team culture., • Issue & Risk Management – active management through applying appropriate risk management strategies for both delivery and business risks, • Agile Methodologies experience, • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Working Style: 3 days a week in office, 2 days from anywhere As a Software Engineering Manager, you’ll lead transformative initiatives that shape the future of BT’s Fixed Networks and NG OSS platforms. You’ll define, lead and implement technical strategies, deliver innovative solutions aligned with architecture and security standards, and drive end-to-end product development, demonstrating autonomy and confidence without needing instruction or guidance. This role is pivotal in building scalable tools, enabling automation, and fostering collaboration across internal teams and vendor partners. • Lead the Agile teams and build capabilities to drive the complete SDLC of a new product/enhancement in existing product in Fixed Networks., • Drive complete delivery of a transformation program in SRIMS area utilizing open-source frameworks and tools for Inventory, Planning, Provisioning, Fulfilment and Orchestration., • Design and develop solutions using Core Java, JavaScript, Oracle, NoSQL, and modern frameworks., • Build & implement scalable tools supporting automated DevOps CI/CD pipelines and regression testing., • Drive architectural decisions, adopt emerging technologies, and ensure compliance with security and patching standards., • Contributing as a software consultant to architecture and solution design decisions towards the technology roadmap., • Drive vendor teams and BT FTE teams to work collaboratively to deliver transformation programs including resolving complex issues, coaching & mentoring and contributing to their learning., • Conducting peer reviews within BT or with suppliers, including challenging the quality of development and use of software engineering practice., • Collaborate with internal stakeholders and third-party suppliers to integrate and deliver robust solutions., • Responsible for ensuring application is up to date in terms of patching to ensure lower vulnerabilities, latest open-source software versions, access control policy and align with latest standards in terms of tools and technologies., • Accountable for the design and development of complex projects. This includes ensuring that contributing estimates are of a coherent quality of delivery; providing realistic inputs into delivering within agreed timelines and budgets; adequately documenting delivery; and ensuring correct functional and non-functional behaviour for the solution. MANDATORY • Hands-on coding ability and strong analytical skills to trouble shoot and provide technological solutions using Java/J2EE, design Patterns, Oracle, PLSQL, WebLogic and JavaScript., • Understanding of Technology for Frontend, Backend, Messaging and Integration using Open-Source Software., • Experience building new system design solutions and architectural patterns including Microservices and Containerization support, Deployment architecture on Public/Private Cloud, Automation of Testing using mix of TDD, BDD and Bespoke test suite, Monitoring and APM tools and Reporting., • Solid understanding of DevOps, CI/CD lifecycle., • Automating various processes in SDLC and ensuring adherence to different standards and design patterns., • Good telecom OSS knowledge in areas like Planning, Inventory management, capacity management, orchestration and Activation., • Familiarity with tools like JIRA, STORM, ACF, RSA, HP ALM etc…and standards such as TOSCA, YANG, SID, Open API and ODA., • Understanding of various delivery methodologies like Agile, Waterfall etc., • Should possess good telecom OSS knowledge in areas like Planning, Inventory management, capacity management, orchestration and Activation., • Working knowledge of performance tuning of application and continuous integration techniques., • Service Design patterns implementation and knowledge., • Budget Management for Application – FTE and Partner ecosystem., • Application Vulnerability and Security Management., • Application Monitoring using APM tools like Dynatrace., • Ability to analyze problems and propose solutions with high quality., • Understand need of multiple projects and communicate them divisionally and/or cross-divisionally., • Ability to debug complex issues and provide the right solution., • Ability to drive and validate technical and functional designs and lead to implementation., • Experience with Graph DB (Neo4J / OrientDB), CCNA, and network technologies., • Telecom certifications and Java/Oracle certifications., • Prior experience with large Telco service providers., • Experience in working with geographically dispersed technical teams, • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • Life Assurance Cover, • Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.