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Citadines South Kensington London is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £24600.00 per annum Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
General Manager Job Description Company Overview: Steakhouse, originally established in the vibrant community of Hackney, is renowned for its commitment to live fire cooking, which brings a unique depth of flavor to its carefully curated menu. This cooking technique is one of unique STEAKHOUSE signature attractions, setting it apart in the competitive London restaurant scene. The steakhouse is celebrated not only for its innovative approach but also for its small, focused menu that emphasizes the freshness and quality of its offerings. Our steakhouse has successfully carved a niche as a premier destination for steak enthusiasts, garnering a loyal following and critical acclaim, making it a standout small establishment. As part of its ambitious growth strategy, our Steakhouse is set to expand its operations to Canary Wharf, marking a significant milestone in its journey. This move is designed to cater to a broader audience, bringing distinctive dishes and unique dining experience to one of London’s most dynamic upcoming leisure and dining destinations. The expansion into Canary Wharf represents a pivotal step forward, promising to introduce our Steakhouse to a new clientele while continuing to uphold the high standards that have defined its success in Hackney. Key Responsibilities: Overall Operational Oversight: Manage both front of house and back of house operations, ensuring seamless integration and efficiency across the restaurant. Budgetary and Cost Management: Actively contributes to budgetary meetings, offering insights and strategies to manage costs effectively. Works collaboratively with the management team to implement cost-saving measures without compromising service quality. Comprehensive Staff Management: Manages the scheduling for all restaurant staff, ensuring optimal staffing for both front of house and back of house. Directly manages the rota for back of house staff, coordinating kitchen operations to ensure efficiency during all service periods. Enhanced Quality Control: Oversees the quality and safety of all food items served at the restaurant. Supervises ingredient selection and kitchen hygiene practices to meet health and safety standards. Operational Collaboration: Ensures that kitchen operations are fully aligned with front of house activities, fostering a collaborative environment between all staff. Acts as the point of contact for both areas, resolving any operational conflicts and ensuring a smooth service delivery. Culinary Oversight and Reporting: Plays a key role in culinary decision-making processes, providing input and guidance on menu selections and kitchen practices. Reports directly to the owner about kitchen performance, needs, and any significant operational issues or achievements. Facilitates communication between the kitchen team and the restaurant management to ensure all parties are informed of operational statuses and strategies. Job Requirements and Prerequisites: Educational Background: Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred but not essential. Experience: Minimum of 3 to 5 years of management experience in a high-volume restaurant or hospitality environment. Proven experience in managing a large team in a fine dining or upscale casual dining setting. Previous experience with budget management, cost control, and financial reporting. Certifications: Food Safety Certification is required. Additional certifications related to hospitality management would be advantageous but not essential. Skills and Competencies: Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and time-management abilities. Proficient in conflict resolution, with a strong focus on customer service. Capable of making quick decisions under pressure. Exceptional communication skills, both verbal and written. Competency in using restaurant management software and systems for scheduling, inventory, and POS operations. Personal Attributes: High level of professionalism and dedication to operational excellence. Passionate about food quality and customer satisfaction. Ability to work flexible hours, including nights, weekends, and holidays as required by the restaurant's operational needs.
About the job We are looking for a dedicated and knowledgeable individual with a passion for service excellence to join our team as a Maintenance Supervisor. As a Maintenance Supervisor you will: Be responsible for a smooth running of the Maintenance Department under guidance of the Maintenance Manager Implement effective preventative and routine maintenance inspections under guidance of their manager Be responsible for external contractors visiting site for PPM or reactive works and reports back to the Maintenance Manager daily of progress or works complete Assist and support the undertaking of maintenance and repair all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Deal with guest requests in a timely and efficient manner, communicating with other departments when necessary Be responsible for external contractors visiting site for PPM or reactive works and reports back to the Maintenance Manager daily of progress or works complete Successful Maintenance Supervisors have: At least two years' experience working as a supervisor in a similar industry or similar role Good knowledge of basic electrical, plumbing and carpentry Good understanding of general Health & Safety and fire safety Creativity and confidence to find solutions to everyday challenges Clear understanding of a properties key plant equipment and functions A good command of English is essential, a second language is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Health & Safety, Electrical, Carpentry, Communication, Painting, Plumbing, Creativity, Fire Safety, Team Work, Initiative Discussed at venue Department: Maintenance Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Head Chef - Exciting East London Restaurant Ready to lead a revolutionary kitchen where ancient flames meet contemporary cuisine? We're seeking a passionate Head Chef for an exceptional restaurant in East London, where fire-cooking techniques ignite both traditional and plant-forward dishes. The Role: Master the art of pure fire cooking while putting your creative stamp on our menu. Lead an 8-person brigade and collaborate directly with the founders, including hands-on mentorship from one of London's most exciting forward-thinking chef Patron's What sets this role apart: - Embrace the primal power of fire cooking with a modern twist (full training provided) - Shape a diverse menu where vegetables share the spotlight, comprising over 50% of the dishes - Enjoy work-life balance with great hours and guaranteed Mondays off for the entire team. - Fair compensation including premium overtime pay for every extra hour worked. This is more than a Head Chef position – it's an opportunity to be at the forefront of London's evolving culinary scene, combining ancient techniques with contemporary innovation. Apply now to hear more!
We are looking to add a member to our fast-growing team! The Guest Experience Executive role is a fast-paced one. You'll be working along with the rest of the team to ensure that the properties we manage are well looked after and that our guests have a great experience during their stay. What's the Guest Experience Manager role about? - Checking in guests: Meet our guests on their arrival and have a chat with them. Where are they from, what brings them to London, what are your favourite restaurants in the area... Show them how everything works and be there for them if they have any requests. - Communicate with guests: Both through e-mail and phone calls, you will be in constant touch with our guests from Airbnb, Booking, Expedia, VRBO... We're present in all of the major OTAs and some niche ones! - Upping your tech skills: At Nestor, we are tech-oriented - you will be using different tools and will have to learn processes that will test you! - Staying active: Different properties at different locations - get your steps in effortlessly! 24.000 / year - 33 days off per year + your birthday (34) Department: Reservations Customer Service Reception Telephone Operator About you - Applicants that would like to have a career in hospitality and grow within the company - Second language is a plus, but not a requirement - Computer skills is a must - Very well-written and spoken English - Able to work weekends Language required: English. The company Nestor is a rapidly growing hospitality management company renowned for providing exceptional short-term rental experiences across a diverse portfolio of properties. With a focus on delivering unparalleled comfort, convenience, and personalised service, Nestor caters to travelers seeking the comforts of home during their journeys. From luxurious apartments to cozy cottages, we offer a wide range of accommodation options to suit every preference and budget. Backed by a team of dedicated professionals committed to excellence, we ensure seamless stays for guests, while also maximising returns for property owners through effective management strategies. Embracing innovation and a customer-centric approach, Nestor sets the standard for quality and reliability in the hospitality industry. Join us in redefining hospitality and making every stay unforgettable.
TEAM MEMBER Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. We are looking for enthusiastic, hardworking, and friendly Team Member to join our Honi Poke Family! The Role: As a Team Member, part time you're expected to provide excellent customer service and keep your working area exceptionally clean and orderly. We are looking for someone available to work from Monday to Friday - 11am to 4 pm. We'll teach you everything else you need to know. We offer: • Starting from £11.50 per hour, with both full-time and part-time positions available • Enjoy complimentary meals during your shifts • Receive a generous discount for you, your friends, and your family to enjoy our menu • Uniforms are provided Come and Join Our Honi Poke Team!
Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: - Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. - Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. - Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. - Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. - Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. - Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: - Attractive compensation package designed to reflect your valuable contribution. - Opportunities for ongoing training and development to help you continue growing professionally. - Paid Breaks: Your hard work deserves time to relax and recharge. - Enjoy delicious meals provided during your shifts. - A generous discount for you and your friends and family to enjoy our menu. If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer. Come and Join Our Honi Poke Team!
The Leonard is recognised as one of London’s leading boutique hotels, featuringquintessentially British designed rooms and suites. It offers unique and large rooms, familyaccommodation, and a range of apartments for extended stays. Conveniently located by Marble Arch, The Leonard is in the heart of Central London. It isperfectly situated for shopping, just moments from Oxford Street, with the luxury boutiques and stores of Bond Street and Regent Street only a short stroll away. Hyde Park, a few minutes’ walk away, offers an escape to one of London’s renowned Royal Parks. We are currently looking for a highly motivated individual to join our team. Your duties • Demonstrate excellent care and greeting to hotel guests • Assist with luggage handling • Explain room features as necessary • Assist with concierge duties by answering telephone, taking messages, book taxis & sightseeing tours • Provide information about local area andpublic transport. • Maintain security of the lobby and adjacent fire exits of the hotel Benefit • 40 hours per week to include week ends and bank holidays • Salary £25400 per year • Meals on duty • 28 days holiday a year including Bank Holidays • Commissions
Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: - Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. - Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. - Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. - Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. - Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. - Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: - Attractive compensation package designed to reflect your valuable contribution. - Opportunities for ongoing training and development to help you continue growing professionally. - Enjoy delicious meals provided during your shifts. - A generous discount for you and your friends and family to enjoy our menu. If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer. Come and Join Our Honi Poke Team!
Summary of Position: Every day is different. You will be responsible for ensuring that all guest apartments are cleaned and presented to the highest standard at all times. You will be passionate about what you do and have a great eye for detail, ensuring every guest that stays is wowed. You'll be fundamental in creating a supero first and lasting impression of the hotel and central in creating the Native identity. Principle Duties and Responsibilities: Complete dally, regular, tasks while planning in larger works, To ensure the highest service and cleanliness level. .. To ensure hygiene, cleanliness and safety standards are achered to. Build positive and productive working relationship with colleagues across the business. To ensure all maintenance faults are reported to the Maintenance Department and that these are rectifled immediately, especially if life threatening or dangerous. ... To use equipment (be product and or machinery) correctly. To ensure that all the cleaning materials are being handled correctly. To take part in on-going deep clean schedules. To ensure understanding in COSSH regulations, Manual Handling, Company Regulations, Customer Service, Security and any other requirements by the Actively promote teamwork and two-way communication. Ensure apartment are Guest Ready in terms of quality, cleanliness and guest readiness according to Native Standards. To take part in company and department based training. Be familiar with Native policy's and procedures.
As a Bricklayer, you will be responsible for reading blueprints and interpreting the building plans. You will also be responsible for positioning the bricks as per the specifications and requirements. Apart from this, you will possess excellent communication skills with strong physical stamina. You should also have an understanding and knowledge of building structures and houses. Working with safety and precision is the prime responsibility for this position. Responsibilities: • Understanding the building plans. • Interpreting and analysing the blueprints. • Measuring the brick layering area. • Determining the alignment of the bricks. • Distinguishing the thickness of the mortar. • Spreading the mortar that serves as a base. • Making use of the trowel as and when required. • Positioning the bricks on the mortar bed. • Removing excess mortar using a trowel. • Filling the small spaces between the bricks. • Using plumb bob and gauge line to determine the alignment. • Making use of different types of bricks. • Working in collaboration with Welders, Construction Workers, and other team members. • Using all the construction tools and equipment required for the tasks. • Ensuring the tools are cleaned after use. • Maintaining the construction equipment and tools.