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Position: Senior Funeral Director Location: West London: W S Bond in Chiswick, W S Bond in Shepherd's Bush, and Ronald P Sherry & Son in Marylebone Job Type: Full-time, permanent Salary: £35,179.28 per annum Lead by example, and be there when families need you most As a Senior Funeral Director, you'll guide families through one of the hardest times of their lives with empathy and professionalism, and support your team to do the same. You'll spend around 70% of your time delivering and overseeing funerals, and the rest running the day-to-day operations of three branches across Chiswick, Shepherd's Bush and Marylebone. You'll lead a team of Funeral Directors, Funeral Service Operatives and Funeral Service Specialists, creating a culture where everyone is proud of their work and every family feels informed, respected and looked after. Our branches serve a diverse community, including a large Asian community, so you'll help families arrange funerals that respect a wide range of faiths, cultures and traditions. What you'll do Lead and support funeral services, delivering complex arrangements, running pre-funeral briefings, and observing your team's arrangements and funerals to keep care standards high Manage and develop your team, through recruitment, onboarding, 1:1s and performance reviews, and by managing rotas, holiday cover and training Care for the people who have died, making sure everyone in our care is looked after with timely, respectful, high-quality care, and that records and legal documents are always accurate Be on call, sharing the duty phone with your team so families can reach us whenever someone dies, day or night Lead local marketing and community engagement, building relationships with care homes, celebrants and local groups, and representing us at memorials and local events Go beyond funerals, making sure your team is trained to talk with families about funeral plans and the full range of our services What you'll bring Experience leading or managing a team, whether in the funeral sector or another service-led environment Funeral industry experience, including leading services and caring for people who have died, is a real advantage Experience managing people, including recruitment, performance management and resolving conflict Strong planning, documentation and compliance skills Resilience and calm under pressure, with the confidence to make decisions and delegate A full UK driving licence, as you'll be driving for the role Flexibility to work evenings and weekends, and to take your turn on call with the duty phone An understanding of Hindu, Sikh, Muslim and other faith and cultural funeral customs would be valuable, as would speaking community languages, for example Punjabi, Gujarati or Urdu. Experience covering more than one branch, a background in funeral plan sales, or a funeral qualification such as the Dip.FD would also be a bonus. You'll find full details in the job description. What you'll get 25 days' annual leave plus bank holidays, combined into one allowance you can book flexibly across the year Pension with contributions matched up to 4% Funeral discounts for your family: 100% off for your partner or child, 50% for your parents and 20% for your wider family A free online will with Farewill, one of our group brands My Staff Shop discounts at high street and online retailers Employee Assistance Programme, with free, confidential support whenever you need it Training and development, with clear routes to progress to Business Manager or Cluster Manager and support towards funeral qualifications Long Service Awards from 10 years Why Dignity Funeral Directors, part of Life Services Group Death is part of life, and being there for families when it matters is what we do. Do work that means something, in a business changing an industry for the better. Dignity Funeral Directors is part of Life Services Group, alongside The Crematorium and Memorial Group (CMG), Simplicity Cremations, Dignity Legal Services and Farewill. Our vision is to be the UK's leading end-of-life company, helping one in three people across the UK to plan for and deal with death, and we're proud to be named in the FT 500 Best UK Employers 2026, and a top 50 employer. Meaningful purpose. We're there for families at or planning for the hardest moments of their lives. We set high standards for ourselves and aim to lead the industry. Grow with us. Be part of a group with learning, apprenticeships and leadership routes across our brands, creating more opportunities for a fulfilling career. Shape the future. We're changing so we can be the UK's number one end-of-life provider. You'll have a say in that change. And you'll see what it delivers, for families and for the bottom line. Ready to lead by example? Click "Apply", and a member of our Talent Acquisition Team will be in touch. Find your Life's work. FCA statement Dignity Funeral Directors is part of Life Services Group, which includes FCA-regulated activities. Some roles may be subject to relevant training, screening, conduct and regulatory requirements. We'll confirm this during the recruitment process. Equality, diversity and inclusion Our vision is to connect with our clients, colleagues, company and communities based on our principles, while celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives, to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be treated as a direct application from the candidate, and no fees will be payable. Depending on the number of applications, we may close or extend the closing date for this role, so we recommend applying early. TPBN1_UKTJ

Complex Works Manager Based in Broxbourne, Hertfordshire Flexible and hybrid working (working in the office a minimum of three days per week) Permanent, full-time, 37 hours per week Salary: £54,504 - £60,560 per annum, subject to skills and experience We have an exciting opportunity for high calibre housing or property services professional with strong technical and commercial knowledge, proven leadership skills and expertise in managing complex works, contractors and budgets. In this role, you'll lead our Complex Works service, overseeing the delivery of voids, damp and mould, disrepair and environmental protection works to ensure our customers have safe, well-maintained homes. Managing a dedicated team and working closely with contractors and key stakeholders, you'll ensure services are delivered efficiently to a high standard and in line with legal and regulatory requirements. You'll also oversee budgets, manage operational and financial risks, and drive continuous improvement to deliver value for money, excellent customer service and positive outcomes for residents. We're looking for someone with… - Substantial experience of housing or property services - Experience managing contractors and budgets - Experience managing disrepair and damp and mould cases - Experience working in a customer-facing role in social housing or similar industry - Experience leading a team - Strong technical and commercial knowledge relevant to complex works - Knowledge of disrepair legislation and the regulatory environment in which we operate - A full, valid driving licence and access to a car In addition, due to the nature of this role, you will also be required to have a basic criminal record (DBS) check, which we will pay for. We're a social business, based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities. We enjoy a benefits package that offers something for everyone, including… - 27 days' holiday per year plus bank holidays (pro rata for part-time colleagues). - Buy and sell holiday scheme. - Cross-organisational bonus scheme. - Up to 12% pension contribution. - Life assurance cover. - Funded health cash plan or subsidised private medical insurance. - Discount vouchers. - Enhanced family leave. - Range of special leave. - Car loans, cycle to work and electric car lease scheme. - Opportunities for flexible/hybrid working. The closing date for this vacancy is 11th November 2026. We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job. Other organisations may call this role Repairs Manager, Property Works Manager, Housing Repairs Manager, Property Services Manager, Property Maintenance Manager, Housing Maintenance Manager, Maintenance Manager, Building Maintenance Manager, or Building Services Manager. We're committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we'll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30. We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we're looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you'd thrive in the role, we encourage you to apply. All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. So, if you're looking for a rewarding role as a Complex Works Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ

This job is with MSCI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Your Team Responsibilities:The MSCI Analytics Managed Services team is composed of experienced professionals that provide first tier ongoing services to our Risk Management clients around the world. Currently, the Global Analytics Managed Services team is present in the following locations: New York, Monterrey, Budapest, Mumbai and Manila.Team members who work on Managed Services Projects are responsible for providing support and solutions to a wide variety of reporting, methodology, regulatory, usage and technical needs. Specialists work directly with clients across all market segments including asset owners, asset managers, hedge funds, banks, brokers, wealth managers, and pension plans. The Specialist will monitor and analyze client portfolio data and work with the client throughout the on‐boarding and ongoing process. MSCIs Specialists support client with our risk and analytics products, which are integrated into the clients investment process.The Analytics Managed Services Specialist will gain competencies in data modeling, portfolio reconciliation and reporting. As a specialist, he/she will work with several clients simultaneously in virtual teams, along with Solutions Team, Implementation Team, Product Team, Data Team and Risk Consultants.Your Key Responsibilities:Confirm data coverage for securities and benchmarks that clients wish to model by analyzing requirements and collaborating with internal teams responsible for maintaining datasets and databases.Consult with clients on portfolio data modeling best practices, providing guidance on input data formats, content requirements across instrument and asset types, and the terms and conditions required to accurately represent portfolio holdings.Advise clients on best practices for applying proxy information and mapping portfolio holdings to appropriate risk factor datasets, including explaining how modeling and mapping configuration choices may impact risk results and reporting.Support clients with data conformance and validation testing by reviewing input files for proper formatting and modeling requirements, analyzing processing logs, and validating portfolio data for accuracy and completeness.Monitor and manage workflows to ensure the proper setup of client configuration files, including appropriate rules for the terms and conditions enrichment of portfolio data.Assist clients in reviewing the accuracy and quality of risk and compliance reports, applying knowledge of product analytics, reporting capabilities, and methodologies for transforming and integrating risk analytics into standard reporting services.Provide direct support to global clients via phone and email, including analysis of reject remediation and market value (MV) reconciliation activities, as well as investigating significant changes in risk statistics and other analytical results.Provide initial product training and guidance to new users within client organizations, helping them effectively understand and utilize our products and services.Act as a liaison between clients and internal stakeholders, providing client feedback and collaborating with Sales & Consultants, Research, Product Management, Finance, and Product Delivery teams.Partner with the Sales team to assess client implementation requirements and identify the contractual arrangements needed to support successful implementation.Contribute to AI-driven projects and initiatives focused on innovation, automation, operational efficiency, and the continuous improvement of global practices.Your skills and experience that will help you excel:1-3 years of relevant experience in a client-facing role within the financial services industry, as well as fresh graduates, are welcome to apply Strong analytical and problem-solving skills, with excellent attention to detail.Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal stakeholders.Strong organizational and time-management skills, with the ability to manage multiple projects and competing priorities under tight deadlines.Self-reliant, proactive, adaptable, and a fast learner, with the ability to work independently and take ownership of responsibilities.Strong teamwork and collaboration skills, with the ability to work effectively across global and cross-functional teams.Solid understanding of financial products and markets, including equities, fixed income, derivatives, and financial risk management, particularly market risk.Good understanding of portfolio management theory and risk management techniques.Technical proficiency in Python and SQL, with knowledge of AI prompting and generative AI tools.Knowledge of and experience with a variety of information technologies, data tools, and systems is preferred.Bachelors degree in Mathematics, Physics, Engineering, Economics, Finance, or a related quantitative discipline.Advanced qualifications or professional certifications in Finance, such as an M.Sc., MBA, CFA, FRM, or PRM, are considered an advantage.About MSCI:What we offer youTransparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.Flexible working arrangements, advanced technology, and collaborative workspaces.A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Womens Leadership Forum.At MSCI we are passionate about what we do, and we are inspired by our vision - to power better decisions. Youll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.To all recruitment agenciesMSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.Note on recruitment scamsWe are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

This job is with MSCI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Your Team Responsibilities:Position OverviewThe APAC Client Service Analytics Lead is responsible for leading the Analytics Client Service organization across Japan, Greater China and Manila. This leadership role manages managers of Analytics Client Service Specialists and Analytics Client Service Analysts and is accountable for client success, service delivery, talent development, operational excellence, and strategic execution across the region.Scope of ResponsibilityProvide leadership for regional client servicing teams supporting institutional investors and wealth clients using MSCI Analytics solutions. Act as the senior client service leader for APAC and partner closely with Sales, Consultants, Product Management, Research, and Global Client Service leadership.Your Key Responsibilities:Strategic Client LeadershipServe as the senior escalation point for Analytics clients across APAC, building trusted relationships with key stakeholders and ensuring successful outcomes throughout the client lifecycle. Drive client retention, satisfaction, and long-term engagement through proactive servicing strategies and effective issue resolution.Regional Leadership & Talent DevelopmentLead and develop a high-performing management team responsible for Analytics Client Service Specialists and Analytics Client Service Analysts across Japan, Greater China, and Manila.Build leadership capability through coaching, succession planning, talent assessment, and ongoing development of team managers.Foster a culture of accountability, collaboration, innovation, and continuous improvement across geographically dispersed teams.Service Excellence & Operational ManagementOwn regional service delivery performance, ensuring efficient execution of support, onboarding, training, and client engagement activities.Drive operational excellence through effective capacity planning, workflow optimization, escalation governance, service metrics, and resource allocation.Leverage data and reporting to identify trends, improve team effectiveness, and enhance client outcomes.Risk Management & Decision MakingExercise sound judgment during high-impact client situations, balancing client needs, commercial objectives, operational constraints, and business risk.Provide leadership during critical escalations and business continuity events, ensuring appropriate stakeholder engagement and clear communication.Make timely decisions in ambiguous situations while knowing when broader regional or executive alignment is required.Client Success & Relationship ManagementEstablish a client-centric culture focused on delivering measurable client outcomes, adoption, and business value.Monitor client health, service trends, feedback, and risk indicators to identify opportunities for deeper engagement and early intervention.Ensure consistent and high-quality client experience across all APAC markets.Commercial Partnership & Business GrowthPartner closely with Sales, Coverage, and Consultant teams to support client retention, expansion opportunities, and revenue growth initiatives.Translate client insights into actionable recommendations that strengthen commercial relationships and improve service delivery.Represent the client perspective in strategic business discussions and contribute to regional growth objectives.Cross-Functional Leadership and InfluenceCollaborate with Product, Research, Financial Engineering, Data Operations, and global Client Service teams to address client priorities and influence product and service enhancements.Drive alignment across regional teams, ensuring consistent execution of global initiatives and best practices.Navigate complex organizational dynamics to resolve challenges and accelerate decision-making.Transformation & Change LeadershipLead servicing transformation initiatives, including Gainsight adoption, workflow modernization, and continuous improvement programs to improve scalability and client experience.Your skills and experience that will help you excel:8+ years of experience in financial services, investment analytics, risk management, client service, or related fields.Proven experience managing managers, with a track record of developing team leads and holding them accountable for outcomes, not just activityDeep knowledge of portfolio analytics, risk models, performance attribution, and institutional investment workflows. Deep, credible product knowledge of MSCIs analytics applications (BarraOne, BPM, RiskManager).Strong analytic, quantitative, and problem-solving skills, with understanding of financial topics such as modern portfolio theory, market portfolio construction, optimization, CAPM, multi-factor risk models, financial derivatives pricing models, market risk, liquidity risk, credit risk, and Value-at-Risk (VaR), and/or statistical topics such as probability theory, statistical inference, matrix theory, multivariate analysis, and time series analysisAbility to communicate complex concepts and methodologies clearly, in English, to senior management and clients, verbally and in writingStrong organizational skills with the ability to manage multiple markets and competing priorities under tight, short-term deadlinesAbility to work effectively across diverse cultures on a global, distributed teamAbout MSCI:What we offer youTransparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.Flexible working arrangements, advanced technology, and collaborative workspaces.A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Womens Leadership Forum.At MSCI we are passionate about what we do, and we are inspired by our vision - to power better decisions. Youll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.To all recruitment agenciesMSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.Note on recruitment scamsWe are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com