Senior Ecommerce Manager
9 days ago
Loughborough
Senior Ecommerce Manager Loughborough £60,000 - £65,000 We’re looking for a commercially driven Senior eCommerce Manager to take ownership of a high-performing, multi-million-pound online business. This is a strategic and performance-focused role where you’ll lead digital growth, optimise revenue, and ensure all online activity is aligned to business priorities. You’ll act as the internal driver of eCommerce performance, working cross-functionally and managing agency partners to maximise results. This is an opportunity to make a measurable impact in a business that values data-led decision-making and commercial thinking. Description of the role: • Take full ownership of online revenue, profitability, and performance against agreed targets., • Develop and execute the eCommerce trading strategy, including promotional planning, pricing activity, and conversion optimisation initiatives., • Continuously analyse customer behaviour, sales trends, and site performance to identify growth opportunities and remove barriers to conversion., • Direct and challenge Paid Media, SEO, and CRM agency partners to deliver measurable ROI and align activity with commercial priorities., • Ensure channel strategies support margin targets, stock availability, and wider business objectives., • Translate performance data into clear, actionable insights and strategic recommendations., • Collaborate cross-functionally with marketing, sales, finance, and purchasing teams to ensure online activity supports overall commercial goals., • Deliver clear, concise performance reporting and strategic insight to senior leadership., • Lead, coach, and develop the eCommerce Assistant to build a high-performing digital function., • Identify opportunities to improve processes, tools, and workflows to increase efficiency and scalability. About you: • Proven experience managing eCommerce performance in a revenue-driven environment., • Strong commercial mindset with ownership of results, • Experience managing external digital agencies., • Confident analysing data and turning insight into action., • Excellent communication and stakeholder management skills, • Retail or B2C eCommerce experience, • CRM or lifecycle marketing exposure, • Experience scaling online revenue in growth environments. If you’re a results-focused eCommerce professional ready to take ownership of digital growth and drive measurable impact, we’d love to hear from you!