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Service Manager role for a busy main dealership aftersales department, suited to an experienced manager who can drive strong workshop performance, deliver exceptional customer service and ensure smooth day-to-day service operations. This is a full-time, permanent opportunity with a strong salary package, bonus potential, excellent training and career development benefits. Applicants must have the right to work in the UK and hold a full UK driving licence. Location: Bury St. Edmunds Pay / salary: up to £35,000 basic per annum, plus performance-based bonus, OTE £40,000 per annum Job type: Permanent / full-time role Shift and schedule: Monday to Friday, 8:30 am to 5:00 pm, Saturday's when required Benefits: 25 days holiday, rising to 28 days after three years service Company pension Employee Assistance Programme Option of a company car - Electric vehicle Group staff discount scheme across the brand network Accredited training opportunities On-site parking Company This established main dealership represents a leading automotive brand and provides a full range of aftersales support, including vehicle servicing, diagnostics, repairs, maintenance and customer care. The business is focused on delivering high standards across the service department, supporting customers throughout the ownership journey and developing its team through ongoing training and manufacturer-backed processes. Skills and experience Previous experience as a Service Manager / Aftersales Manager within a main dealership or automotive service environment Job Responsibilities for the Service Manager role Manage the daily operations of the service department and coordinate workload to achieve business targets efficiently Deliver outstanding customer service and maintain high standards across the service department Lead, motivate and develop the service team, including technicians, service advisors and front-of-house colleagues Drive aftersales performance, maximise revenue opportunities and manage overall departmental profitability Ensure full compliance with Health & Safety regulations, manufacturer standards, warranty processes and operational requirements Maintain high standards of workshop control, customer communication and departmental presentation Monitor service department performance and implement improvements where needed If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Consultant: Jason Evans Octane Recruitment JEOJ Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. If you would like to know more about this vacancy or any similar vacancies such as Service Manager, Aftersales Manager, Workshop Controller, Assistant Service Manager or Automotive Service Manager roles, then please get in touch. TPBN1_UKTJ

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