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Location 7-8 Wellington Place, Leeds, LS1 4AP About the job Job summary We are currently looking for an Interaction Designer to join our Digital & Service Design function within the Digital & Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 7-8 Wellington Place, Leeds, LS1 4AP. Our Canary Wharf and South Mimms sites are only available as contractual work locations to existing employees of the MHRA. Please be aware that this role can only be worked in the UK and not overseas. We are open to requests for flexible working. Please discuss this with the recruiting manager before accepting an appointment. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. A Digital Allowance of up to £12,823 per annum may be available for exceptional candidates based on our assessment of your skills and experience. This allowance is non-pensionable and may change on an annual basis. Who are we? The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters! Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. D&T works in a holistic way to combine digital and technology change, data and information management, project delivery, business process, product management and cultural change to maximise out impact and ensure sustainability. Job description We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. D&T is a great place to build your career and we are committed to enabling our people to do the best work of their lives. The Digital & Service Design group provides a number of services through its practice-based model including user-research, service design, business analysis, change management and product management. D&SDG owns the customer experience for the division and is building its in-house capabilities around Digital Product Management and User Centred Design. What's the role? We're looking for a knowledgeable Interaction Designer who can contribute to a growing user-centred design practice at the MHRA. The successful candidate will help broaden the capabilities of the practice and be a strong advocate for people who use our services. The postholder will have a hands-on role in designing digital products and services using the Gov Design System and will be responsible for owning patterns and components that are used across projects in collaboration with the Senior Interaction Designer. You'll be collaboratively working to define patterns that can be used across the agency's services and supporting the team in defining how we communicate the need for a consistent user experience and how we can improve our own design system in the future. You'll work flexibly in our User Centred Design practice comprising service design, user research and content design. In addition to working within the user centred practice, the postholder will work in multi-disciplinary teams of professionals: including business analysts, software engineers, change managers, product managers and delivery managers. The successful candidate will have good experience in delivering interaction design with a user-centred, evidence-based approach, liaising with external suppliers and a solid track record of delivering high-quality digital products as well as coordinating customers, colleagues and stakeholders. At all stages of a project lifecycle, the postholder will be expected to be able to work independently or in collaboration with their multi-disciplinary team. With a good understanding of all user-centred methods for each phase and how interaction design can add value to either discovery or delivery. Being able to creatively problem solve and communicate your decision-making process is a critical part of the role that the postholder will be expected to present on a regular basis to senior stakeholders and service owners. Key responsibilities: • Provide design guidance and hands-on interaction design for complex projects and portfolios of work within an agile development framework., • Use best practice and standards consistent with the rest of government, • Advise and support software engineers in the development of designs, and iterate gov.uk patterns and components, • Work closely with service designers to gather and interpret evidence from service design walkthroughs and analysis, using this insight to design solutions and communicate well-reasoned rationale to stakeholders, ensuring that chosen approaches are grounded in user needs and service context. Our successful candidates will have: • Degree level or equivalent professional experience, • Previous experience working as an Interaction Designer within teams designing and delivering digital products and services, • Previous experience of working with different types of prototyping tools, • Previous experience of working in an agile team If you would like to find out more about this fantastic opportunity, please click here for further details

W&A is partnering with a leading tourism organisation to appoint a Senior Finance Business Partner who will play a pivotal role in driving financial performance and supporting strategic decision-making across the business. This hybrid role offers flexibility across Edinburgh, Glasgow and Stirling offices, with attendance required just once per week. The Opportunity As Senior Finance Business Partner, you’ll act as a trusted advisor to senior leaders, translating financial data into actionable insights and supporting the delivery of the organisation’s strategic objectives. Key Responsibilities • Partner with senior management to provide strategic financial insight and challenge., • Lead the budgeting, forecasting and long-term planning processes across directorates., • Deliver high-quality management information, performance analysis and recommendations., • Support investment appraisals, scenario planning and business cases for key initiatives., • Champion best practice in financial management, ensuring compliance and value for money., • Manage, mentor and develop finance colleagues, fostering a culture of collaboration and continuous improvement. What You’ll Bring • Fully qualified accountant (ICAS, ACCA, CIMA or equivalent)., • Proven experience in a senior finance business partnering role., • Excellent analytical and communication skills, with the ability to influence non-financial stakeholders., • Strong commercial awareness and an ability to connect financial performance with organisational outcomes., • Experience in the public or not-for-profit sector, or in an organisation with a strong purpose-led mission, is advantageous. Package & Benefits • Salary: £47,000 – £53,000., • Hybrid working model – one office day per week across Edinburgh, Glasgow or Stirling., • 36.5 days’ holiday (including public holidays) with the option to buy or sell additional leave., • Defined benefit pension scheme., • Employee wellbeing and professional development support. To learn more or apply, please contact Andrea Green at for a private and confidential discussion. Alternatively, submit your CV and we’ll be in touch.

Core Purpose of Role; • To provide day to day Technical Support provision to our customers and internal colleagues., • To support the Spares business unit to ensure customers’ requirements are correctly identified., • To support our global network of business partners via phone and email., • To undertake and oversee the organisation of commissioning requirements for our smaller projects (typically non-Data Centre projects, but requirements will be assessed on a case by case basis)., • To provide technical scrutiny to our field engineering delivery to ensure accuracy and consistency of completed work, and continuity to ongoing investigations and persistent technical issues., • To support our Aftermarket Sales team with quotation preparation by defining scope, materials and labour requirements. A key member of our technical support team, serving both external customers and internal teams alike. Providing scrutiny to technical issues and work performed as well as enabling right-first-time remedial works quotations to be produced by our sales team. Person Profile: • The role is technical in nature and will suit applicants with formal HVAC training and/or qualifications, along with significant experience gained through the performance of a similar role, or through experienced gained in an HVAC related field engineering environment., • You will have a strong interest in engineering and have the ability to get to grips with technical issues, often solving them yourself, or involving the right internal or external specialists, so that solutions can be identified., • You will own complex and prolonged investigations and will learn to understand when to revisit a previous diagnosis or conclusion, or dig deeper to uncover something that may not have initially been apparent., • As well as strong technical credentials, the role will suit someone with an inherent desire to champion the needs of the customer, always looking to come up with solutions to overcome obstacles., • You will face challenging situations in terms of availability of resource, whether materials or labour, and will enjoy thinking laterally to drive the best outcomes for the customer. Key Responsibilities: As client requirements and department workload dictates, the role will involve the performance of other duties to support key business initiatives. However, listed below are the core focus items and responsibilities of the role:- • Responsible for the provision of Phone and Email support to existing customers., • Manage agreed process to identify when free technical support should be provided and when chargeable attendance should be offered., • Perform the technical review of all engineer reports on a daily basis, providing sufficient scrutiny to identify “missed” problems and “join up the dots” with previous attendances and other related knowledge., • Scope out remedial works required, including labour, materials, tools, equipment and H&S and Business risks and feed to the Service Sales team for the production of customer quotations., • Support the field engineering teams as required, providing information and guidance to resolve issues in the most timely manner and in the best interests of Airedale and our customers., • Produce RAMS for work to be delivered as required to support the coordination team with their planning and approvals process., • Identify the need for, raise, and track DMAICs where appropriate., • Contribute to and support the call-out request process, liaising with area coordinators to fulfil responses with minimum operational disruption and in adherence to the contracted customer SLAs., • Participate in the Out of Hours “Duty Manager” rota to manage call-outs and arrange coordinated engineer attendance., • Assist with the planning and coordination of commissioning activities, liaising with our area coordinators and the client to ensure all programmes are understood and fulfilled., • Use your technical and operational knowledge to drill into jobs and the engineering planner to work out solutions to labour resource challenges. No customer requirement to be “bumped” without all options being exhausted., • Manage timekeeping and attendance with colleagues to ensure sufficient cover is always available., • Report on performance as required to track progress against agreed metrics and drive continuous improvement., • To take responsibility for the delivery of all services provided by your team., • To be the advocate of the customer, driving delivery to meet and exceed their expectations., • To find solutions to challenges, liaising across the business (and externally where appropriate) to “make a plan” when it may at first appear no options exist., • To comply with departmental processes to ensure the efficient and compliant delivery of all services., • To assist with the recording and monitoring of department Key Performance Indicators., • To contribute to the process of review and continual improvement to streamline process and enhance service delivery., • To aspire to provide a “best in class” customer experience through every interaction with the Aftermarket client base., • To deputise for the other team members, whether more senior or junior, to support service delivery Duty Manager Rota In order to satisfy the requirement of our customers to have suitable technical engagement and oversight for incidents requiring escalation or special attention, we have recently implemented a Duty Manager Rota. As Technical Support Engineer, you will participate in the Duty Manager Rota and will manage high profile incidents, liaising with all stakeholders, which will include the client and their representatives, internal and external engineering resource and the wider Airedale management team to ensure everyone is sufficiently appraised according to the criticality of the situation. Your duties as Duty Manager will extend to all areas where Airedale have active service contracts in place and, although these will be predominantly based in the UK, will also extended to support areas of Europe and occasionally further afield. Airedale need to maintain flexibility to ensure the service is always covered in the event of decreased staffing availability and the frequency of the rota requirement will therefore vary depending on factors such as sickness and holiday of the other participants. As a guide you should normally expect to operate as the Duty Manager for one week out of every five weeks. In compensation for participating in the rota you will be paid each month an additional fee, equal to a percentage of your base salary, which will be communicated via your initial offer letter, and revised from time to time to ensure it remains appropriate and sufficient for commitment required. Essential experience relevant to the role: • Experience of supporting engineering delivery within an HVAC environment., • Excellent verbal and written communication skills., • Experience of Facilities Management, HVAC Service or other Critical Engineering sectors., • Experience of liaising with 3rd party suppliers and sub-contractors., • Experience of liaising with field engineering resource., • Managing client expectations in engineering / service delivery Essential qualifications relevant to the role: • 5 O’ Levels / CGSEs and 2 A-levels or equivalent NVQ, • ONC or higher level technical qualification Any other desirable skills and experience required:, • HVAC apprenticeship with C&G Refrigeration and Air Conditioning Level 2/ Level 3 achieved, • HND or Degree qualified in Technical Discipline Professional accreditation in customer service Location and Hours of Work and Remuneration: Location: Leeds HQ based, with occasional client site visits throughout the UK and very occasional staying away. Hours of Work: 39 hrs per week - Monday to Friday

A leading educational trust in Bradford seeks a Vice Principal of Behaviour, Attendance and Safeguarding. The role involves leading standards of student conduct, developing innovative curricula, and ensuring safeguarding compliance.

Vice Principal; Behaviour, and Attendance. Vice Principal; Behaviour and Attendance. We have an exciting opportunity for an exceptional Vice Principal of Behaviour, Attendance and Safeguarding to join our leadership team and help drive a culture of high expectations, safety and inclusion across our