Customer Delivery Drivers
4 days ago
Norwich
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, with flexible options for as few as 12 hours. You will be required to cover the following availability windows: Sun 14:00–22:00, Mon 19:00–23:00, Tue 19:00–23:00, Sat 14:00–22:00. You will receive three weeks' notice of scheduled shifts, and shifts will be planned within your agreed windows. • Ensure the van and trays are clean and tidy., • Leave the rear area clean, remove rubbish and pick up litter., • Wash trays as part of the tray wash process., • Load the van and check its roadworthiness., • Discuss changes to customers’ orders, including items, substitutions and refunds., • Treat products and deliveries as your own., • Inform customers that no additional charges will be applied for substitutions., • Deliver within the customer’s scheduled time slot., • Call the customer before arrival if early., • Call the store or centre if running thirty minutes or more late., • Build relationships with colleagues to foster team spirit and support the store’s performance., • Be warm and welcoming, listen to customers and say "Thank you.", • Respond quickly to changing customer needs and embrace change within the store., • Remain energetic and driven to exceed expectations while balancing home and work., • Share ideas with your manager and colleagues to improve customer service., • A valid UK/EU/EEA Driving Licence (Full or Automatic) held for at least 12 months with no more than three penalty points. #J-18808-Ljbffr