Quality Assurance Supervisor - Days
21 days ago
Norwich
As the Quality Assurance Supervisor you will support and deputise for the Quality Assurance Manager manage a team of direct reports and ensure compliance with industry standards customer codes of practice and external accreditation requirements. You will serve as a key point of contact for quality and food safety issues during shifts working collaboratively across departments to drive a culture of quality and continuous improvement. Key Responsibilities Leadership and Management • Deputise for the Quality Assurance Manager as required., • Train and mentor direct reports on procedures ensuring all training records are maintained and up to date., • Support QA and Operations teams to ensure compliance with factory procedures customer policies and accreditation standards., • Act as a point of contact for quality and food safety concerns during shifts., • Participate in auditing processes including QMS GMP fabrication and CCP audits., • Assist the QA Manager with handling holds concessions rejections and incidents., • Monitor and report on technical KPIs., • Assist in creating QAS documents line standards and internal specifications., • Update documentation procedures and risk assessments as needed., • Support and participate in customer visits and technical audits ensuring successful outcomes., • Assist with day-to-day BRC and retailer audit management ensuring timely and effective resolution of non-conformances. Qualifications : Qualifications & Knowledge • Food Science or a related qualification OR a minimum of 5 years of experience in Quality Assurance roles., • Previous supervisory experience is advantageous., • Strong passion for quality and product excellence., • Excellent written and verbal communication skills., • Proven ability to build strong relationships across teams and departments., • Experience coaching developing and mentoring team members., • Detail-oriented organised and capable of prioritising tasks effectively., • Problem-solving mindset and continuous improvement focus., • Proficiency in Microsoft Office (Word Excel Outlook). Additional Information : What we offer you in return • Competitive Salary, • Shift 9am-5pm, • Matched pension scheme up to 10%, • Death in service, • Cycle to work scheme, • Retailer discount platform, • Staff discount, • And plenty more! Remote Work : No Employment Type : Full-time Key Skills Food Safety,IT,Corporate Risk Management,FX,Airlines,Building Electrician Experience: years Vacancy: 1