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Sales Event Manager Inspired By: Head of Events Supported By: Junior Events Assistant Events Coordinator We curate beautiful spaces with vibrant atmospheres for great times. As our Sales Events Manager at Incipio, you'll bring energy and experience to the team. You'll have a proven track record managing event budgets of £50k+, overseeing venues with capacities of 500+, and working confidently with corporate clients to deliver exceptional private hires, from day delegate conferences to weddings and everything in between. You'll play a key role in driving event sales and bringing unforgettable experiences to life, managing every detail from initial enquiry to final execution. With a sharp eye for detail and a passion for people, you'll work hand in hand with our venue teams to deliver seamless, standout events that wow our guests and smash your sales targets. This is an operational and hands on role that requires flexibility in your working week, as a HQ team we don't subscribe to a 9-5 working day and work to the business needs. What You'll Be Getting Up To: Drive event sales, managing both proactive outreach and inbound enquiries to maximise bookings and build new business. Own the full event journey, from first enquiry to final execution, ensuring every detail runs smoothly. Plan and deliver private, corporate events and Weddings with confidence, creativity, and precision. Oversee and develop two direct reports, supporting their growth and ensuring team targets are met. Build strong relationships with clients, vendors, and industry partners to encourage repeat bookings and referrals. Respond quickly and professionally to enquiries, host site visits, and create bespoke proposals and contracts. Champion the client experience from the first call to the final follow up, always reflecting Incipio's values and service standards. Maximise sales opportunities by upselling venue features and additional services. Keep online listings up to date, ensuring photos, descriptions, and promotions are current. Represent the brand at exhibitions and showcases to promote the group and its venues. Manage CRM data and event admin, keeping all enquiries, details, and invoices accurate and up to date. Collaborate with Operations and our Team Mates at venue to coordinate menus, tastings, schedules, layouts, and supplier logistics. Ensure each venue is fully prepared for every function, delivering seamless, standout experiences every time. Manage invoices and payment schedules, working collaboratively with our finance team. Who You'll Be: A hospitality professional with at least 3 years of event sales management experience, confidently delivering events for 500+ guests and managing budgets over £50k. Proven in handling corporate bookings, including full venue hires, conferences, brand activations, and private dining events. Comfortable working with CRM systems to drive sales performance, ideally with experience in Salesforce and DesignMyNight. Background in hospitality within an agency, bar and restaurant group, or hotel environment. Skilled in managing third-party relationships and supplier partnerships to uphold operational quality. An excellent communicator who builds rapport quickly with clients, stakeholders, and internal teams. Detail driven and highly organised, ensuring accuracy and flawless event delivery. Commercially minded with a focus on revenue growth, pipeline management, and conversion success. A supportive leader who fosters a culture of development and collaboration within the team. Motivated, proactive, and resilient when working toward ambitious sales targets and business goals. Benefits \& Best Bits Comission structure incentives Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. As one of the first faces our guests see, you’ll play a key role in shaping their overall experience—from the moment they arrive to the moment they leave. Whether you’re checking someone in after a long journey, recommending your favourite dish, or serving drinks with a smile, you’ll be at the heart of delivering genuine, memorable hospitality. No two shifts are the same. One moment you might be handling bookings or answering guest enquiries at reception, and the next you’ll be on the floor supporting the restaurant or bar team during a busy service. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Reception & Guest Experience · Welcome guests with warmth, authenticity, and a personalised approach. · Complete check-in and check-out efficiently using the hotel’s PMS. · Assist with reservations, room allocation, and guest requests. · Provide local knowledge, recommendations, and curated lifestyle tips. · Handle billing, payments, and procedures accurately. · Resolve guest concerns quickly and effectively, escalating when needed. · Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) · Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. · Prepare and serve coffees, drinks, and light food to brand standards. · Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. · Maintain cleanliness, setup, and replenishment of F&B areas. · Assist with orders, inventory checks, and receiving deliveries. · Follow food safety, allergens, and hygiene procedures. General Operations & Team Support: · Work flexibly across multiple areas depending on business needs. · Support events, activations, and lifestyle programming. · Ensure public areas remain clean, inviting, and on-brand. · Maintain a positive, supportive, and inclusive team environment. · Follow all hotel policies, safety procedures, and brand standards. Other · While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: · Previous hotel reception experience · Experience in food and beverage services · Experience using PMS and POS systems Skills: · Passion for hospitality and delivering memorable guest experiences. · Positive, energetic, and adaptable personality. · Strong communication skills and confidence in guest interaction. · Ability to multi-task and remain calm under pressure. · Willingness to learn across multiple operational areas.

We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations who thrives managing large teams. The Palm House is a vibrant bar and restaurant in the heart of Victoria, proudly known as the home of the good life. From midweek dining and refined corporate events to our viral, high-energy brunch sessions at the weekend, The Palm House offers a dynamic and diverse operation that keeps every day exciting. This role is ideal for a current General Manager operating in a £40k+ per week site who is ready to pivot their service style and step into a larger scale venue, driven by development and personal growth within a supportive, achievement driven environment. The Role: As Deputy General Manager, you'll be key to the running and success of The Palm House. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations, in either a restaurant or bar setting. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Strong knowledge of food safety, allergies health safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

General Manager Pop-Up Location: Shoreditch, London Company: Junkies Employment Type: Full-Time About Junkies Junkies hits different. We're a pastry business, but not as you know it. With a fast-paced, design-led concept built around indulgence, precision, and experience, we are not trying to replicate traditional hospitality we are building something sharper, and operationally disciplined behind the scenes. Our success depends as much on smart execution as it does on strong commercial traction. This will be our first standalone site and sets the operational and commercial precedent for everything that follows. Our upcoming Shoreditch pop-up is a 3 month performance phase. Its objective is clear: The site must be operating at or above site-level breakeven on a consistent basis with systems that allow the business to operate without regular founder involvement. The Product & Model Junkies is a mono-product operation. One SKU. One price. All day. That simplicity is intentional it reduces complexity, tightens training, and makes the operation highly measurable. But it also raises the performance bar: with a single product, outcomes are driven by execution quality and operational control. There’s nowhere to hide behind menu variety. The commercial and operational levers are clear: • Throughput and queue conversion during peak windows, • Production planning to protect freshness while minimising waste, • Labour deployment matched tightly to demand by hour, • Quality consistency at speed every unit to standard, every time, • Operational flow designed for repeatability, not heroics This model rewards operators who can run a clean, disciplined system: tight prep, tight handoffs, tight reporting and who understand that growth only matters if it improves contribution. The Role This role is focused on making the Shoreditch pop-up economically successful within three months. You will own site-level contribution not just revenue. That means taking responsibility for revenue performance, labour efficiency, waste control, throughput, and operational clarity. You must be commercially sharp enough to grow revenue intelligently, but disciplined enough to prioritise what improves contribution rather than just top-line sales. This is not a role for someone who simply follows established playbooks you will be expected to refine, build, and implement better ways of operating as we scale. This is not a lifestyle store manager role. This is a performance mandate. What Success Looks Like (By End of Month 3) • The site is operating above breakeven, covering all fixed costs, • Labour and waste are controlled within agreed targets, • Peak-hour throughput is optimised, • The business runs without regular founder input, • Clear systems and reporting are in place, • Growth initiatives improve overall contribution not just activity, • Clear weekly reporting of revenue, labour %, waste %, and contribution It is our intention that the pop-up phase leads directly into our own store, but this is based on meeting defined financial and operational objectives. Core Responsibilities1. Economic Ownership (Primary Focus) • Own weekly site-level P&L, • Monitor and manage contribution, not just revenue, • Own and oversee local marketing and sampling campaigns, structured and measured against contribution impact, • Align labour scheduling to hourly demand patterns, • Control waste through disciplined production planning, • Improve revenue per labour hour, • Optimise peak trading windows 2. Operational Discipline • Translate brand standards into practical, repeatable ways of working, • Maintain consistent product quality and service execution, • Responsible for timely re-ordering of ingredients and materials, • Build and document simple, repeatable SOPs, • Identify friction and remove it quickly, • Ensure operational resilience when founders are not present, • Keep systems lean and scalable 3. Commercial Intelligence • Increase revenue without destabilising cost structure, • Improve AOV and conversion through structured experimentation, • Evaluate new channels (wholesale, B2B, collaborations) through a contribution lens, • Prioritise initiatives that strengthen the core site before expanding complexity You understand that revenue growth only matters if it improves contribution. 4. Team Leadership • Lead, coach, and structure the team to deliver fast, accurate, high-energy service, • Set clear performance standards, • Develop accountability and clarity in scheduling, • Commercially rigorous you think in contribution, not just sales, • Comfortable working autonomously and taking full ownership of outcomes, • A builder as much as an operator; you improve and create systems rather than just maintain them, • Analytical comfortable being measured against financial targets, • Structured under pressure you respond with data, not reaction, • Solution-oriented you present options, not just problems, • Disciplined in prioritisation you don’t chase growth for its own sake, • Motivated by developing relationships and channels that strengthen site contribution, • Reporting by default you provide clear, concise summaries of relevant business metrics You likely have experience in retail, hospitality, or food environments where margins matter and throughput is critical. Experience • Experience developing commercial accounts, partnerships, or local business channels is highly valued, • Demonstrated ability to improve processes and implement structure in growing environments, • Strong organisational and analytical skills with understanding of how operations drive financial results, • A high-accountability operational leadership position, • A commercially driven site management role, • A chance to shape how Junkies operates as it scales, • A pure sales position, • A passive store manager role, • A high-cadence event marketing job We reward contribution and operational excellence. How to Apply Send your CV and a short note explaining: • A time you improved contribution, not just revenue, • A time you identified and fixed operational leakage, • How you prioritise growth vs discipline

Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. The Role: Our hosts are helpful, friendly, and highly organised. As the first people to greet our guests, they set the tone for the entire experience and play a key role in managing the day's bookings seamlessly. What We're Looking For Previous experience hosting in a restaurant or bar, using a booking platform such as Design My Night, Sevenrooms or Open Table. A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Welcoming guests warmly and creating a positive first impression from the moment they arrive Managing reservations and walk-ins, ensuring smooth table flow throughout service Providing friendly, attentive service and responding promptly to guest needs Offering knowledgeable recommendations on wines, drinks, and menu items Supporting the team to deliver a seamless dining experience during busy service periods Coordinating with the kitchen and bar to ensure timely and accurate orders Maintaining a clean, organised, and inviting front-of-house environment Handling guest enquiries, feedback, and special requests with professionalism Processing payments accurately and efficiently Assisting with opening and closing duties, including setting up and resetting service areas Upholding health, safety, and responsible alcohol service standards Contributing to a positive team culture and helping create memorable guest experiences Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

The Yorkshire Grey in Holborn is looking for a dynamic and enthusiastic Bartender/server to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Plus we are closed on Sundays and Bank Holidays! Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person

We are seeking an outstanding Deputy General Manager with a love for giving guests elevated experiences, imparting their knowledge and passion for amazing food, wine and cocktails on a beautiful roof terrace. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. The Role: As Deputy General Manager, you'll be key to the running and success of Lillie's, from guest journey team training to owning and managing the PL. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in fresh produce restaurants and wine bars, with a WSET Level 2 or above. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A Proven leader with experience in either a premium restaurant or wine bar. Someone who loves intimate dining experiences and individual, unique, guest experience and interactions. Energy, passion, and resilience -- you lead by example and thrive under pressure. A structured mindset -- setting clear expectations and empowering your team. Obsessed with communication -- constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Knowledge of British produce, champagne wine desirable. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

We curate beautiful spaces with vibrant atmospheres for great times. Lillie’s is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. We are looking for passionate and talented chefs to join our opening team at Lillie’s. This is an opportunity to be part of something from the ground up, shaping a kitchen that champions seasonality, simplicity, and exceptional produce. What you’ll be doing: You’ll work closely with your Head Chef and the rest of the kitchen team to deliver beautifully executed dishes that celebrate British ingredients at their peak. From thoughtful prep to precise service, you’ll play a key role in maintaining the quality, consistency, and creativity that define Lillie’s. Chef de Parties are the core of our kitchens, who runs their section brilliantly with passion and pride. What we’re looking for: Experienced chefs who care deeply about food, people who respect ingredients, thrive in a fast-paced environment, and take pride in their craft. We Expect You To: Work with pace and precision to meet high ordering volumes Supporting quality control and consistency across all dishes Take pride in delivering food to spec and on brand every time Communicate clearly with the wider kitchen and front of house teams Maintain a clean, safe, and organised work environment at all times Follow food safety, hygiene, and health & safety procedures consistently Completing cleaning schedules and compliance training as required Are reliable, punctual and committed to supporting smooth service at the venue What you’ll get: The chance to be part of an exciting new opening in West London The oppurtunity to be involvedin menu development & seasonal specials A supportive team environment with room to grow Opportunities for training and development Competitive pay and team benefits A kitchen culture built on respect, collaboration, and creativity If you’re ready to cook with the seasons and be part of a team that values craft, provenance, and hospitality, we’d love to hear from you. Benefits & Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. The Palm House is a vibrant bar and restaurant in the heart of Victoria, proudly known as the home of the good life. From midweek dining and refined corporate events to our viral, high-energy brunch sessions at the weekend, The Palm House offers a dynamic and diverse operation that keeps every day exciting. Our Junior Sous Chefs are proactive, detail oriented leaders in the kitchen. They are true food enthusiasts; creative, passionate, and committed to impeccable standards, while ensuring full compliance with food safety regulations. As a Junior Sous Chef, you will support our Chef De Parties, Commis Chefs Kitchen Porters in maintaining our high standards of service, leading from the front and helping to develop the skills of your team. We empower our Junior Sous Chefs to be approachable, open, honest respected, and give them the tools to develop their team themselves. What You'll Be Doing Collaboratively deliver the The Palm House Menus with confidence, precision, and pride Work closely with the Sous Chef Head Chef to lead the wider kitchen team to create exceptional guest experiences Running the day to day operations of our kitchens Ensuring we are compliant, clean and safe Prepping for the day ahead and delegating tasks to the team to ensure success Supporting with stock management Creating new and exciting dishes for menu changes and seasonal specials Training and Developing your team Lead by example on compliance, safety, and completing e-learning and checklists Represent yourself and the Incipio brand with positivity, professionalism, and pride What We're Looking For Previous experience as a Chef in a fast paced, multi brand, enviroment A passion for hospitality, attention to detail, and high standards of food preparation and presentation Organised, clean, and confident in maintaining food hygiene, stock rotation, and compliance A team player who contributes to a calm, collaborative and motivated kitchen culture Strong communication and willingness to train, mentor, and support junior chefs Energy, pace, and a genuine desire to grow your craft within a high-performance kitchen Benefits \& Best Bits Transparent and fair TRONC payments Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips (Think Wine trips to Portugal and Ski Trips to France)· Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Job Title: Freelance Bartender Location: Various (on-site at events, venues, or private functions) Employment Type: Freelance / Contract Job Overview We are seeking a skilled and personable Freelance Bartender to provide high-quality beverage service at a variety of events, including weddings, corporate functions, private parties, and special occasions. The ideal candidate will have strong mixology knowledge, excellent customer service skills, and the ability to work efficiently in fast-paced environments. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages to guests, • Set up and break down bar stations, ensuring cleanliness and organisation, • Interact with guests in a friendly, professional manner, • Maintain knowledge of classic cocktails and create custom drinks when required, • Monitor guest alcohol consumption and promote responsible drinking, • Handle cash and card payments accurately (if required), • Ensure compliance with licensing laws and health & safety regulations, • Manage stock levels and report shortages or restocking needs, • Adapt to different event styles, themes, and client requirements Required Skills & Qualifications • Proven experience as a bartender or mixologist, • Strong knowledge of spirits, cocktails, beer, and wine, • Excellent communication and interpersonal skills, • Ability to work independently and as part of a team, • Professional appearance and positive attitude, • Flexibility to work evenings, weekends, and holidays, • Relevant certifications (e.g., personal licence, food hygiene) preferred Desirable Attributes • Creativity in drink preparation and presentation, • Experience working at events or in hospitality settings, • Strong organisational and multitasking abilities, • Ability to remain calm under pressure What We Offer • Flexible working schedule, • Opportunity to work at diverse and exciting events, • Competitive freelance rates, • Chance to build a strong professional network How to Apply Please submit your CV along with a brief summary of your experience and any relevant certifications. Include details of past events or venues where you have worked.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. About the Role As a Chef De Partie, you'll be part of the essential team preparing and delivering high quality food that powers Bar Arriba's vibrant dining experience. Chef de Parties are the core of our kitchens, who runs their section brilliantly with passion and pride. We encourage creativity within our kitchens and offer a chef development program that will guide you in your journey to Head chef. We Expect You To: Work with pace and precision to meet high ordering volumes Supporting quality control and consistency across all dishes Take pride in delivering food to spec and on brand every time Communicate clearly with the wider kitchen and front of house teams Maintain a clean, safe, and organised work environment at all times Follow food safety, hygiene, and health safety procedures consistently Completing cleaning schedules and compliance training as required Are reliable, punctual and committed to supporting smooth service at the venue Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

HEAD BARISTA / SUPERVISOR - SUPERSHAKES (EAST LONDON & CANARY WHARF) Full-time & Part-time | Immediate Start | Growth Opportunities This isn’t just a coffee job. It’s a lifestyle. At Supershakes, we’re redefining what a café can be. We’re a high-end superfood café brand built around performance, nutrition, community, and seriously good coffee. With thriving locations in Canary Wharf and London City Island - and more on the way - we’re growing fast and looking for passionate people to grow with us. We’re also the team behind The Espresso Room - one of London’s original specialty coffee pioneers, established in 2009 - so exceptional coffee is at the heart of everything we do. ☕ THE ROLE: HEAD BARISTA / SUPERVISOR We’re looking for a standout Head Barista who brings energy, leadership, and craft to the bar. This is a hands-on role for someone who loves coffee, thrives in a fast-paced environment, and wants to be part of something bigger than just a shift. You’ll lead from the front - dialling in espresso, training the team, maintaining standards, and delivering an experience that keeps people coming back. 🌱 WHAT YOU’LL BE PART OF A young, ambitious brand built around health, fitness, and nutrition A community-driven culture - think run clubs, fitness events, and brand collaborations Recent collabs include shake-out runs, recovery shakes, and wellness events with leading fitness brands A workplace where your passion for coffee and lifestyle actually matters 🚀 WHAT YOU’LL DO Lead daily coffee operations across busy, high-energy cafés Train and develop baristas to deliver exceptional quality and consistency Maintain world-class espresso standards (dial-ins, extraction, workflow) Support store management with team leadership and smooth service Bring positive energy and create a welcoming, motivating environment Help shape the Supershakes experience as we scale. 🔥 WHAT WE’RE LOOKING FOR Strong specialty coffee experience (dialling in, milk texturing, workflow mastery). Natural leadership skills - someone people look up to and learn from. A passion for health, fitness, and community culture. Positive attitude, high standards, and attention to detail. Someone who thrives in a fast-moving, team-driven environment. 💥 WHAT YOU’LL GET Competitive pay + progression opportunities as we expand. Clear career pathway into senior leadership roles. A fun, supportive team culture. Opportunities to be involved in events, brand collaborations & community initiatives. Flexible full-time & part-time roles Immediate start available. 🌍 WE’RE ALSO HIRING As part of our expansion, we’re recruiting across multiple roles, including: Brunch Chef Baristas/Juicers Front of House Team ⚡ WHY SUPERSHAKES? Because we’re building something different. Our customers don’t just grab a coffee - they join a movement. From morning runs to post-workout recovery shakes, from great conversations to high performance nutrition - Supershakes is where lifestyle meets community. If you’re ready to be part of something exciting, growing, and genuinely fun -apply now. Supershakes - It’s a lifestyle.

About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

We are currently looking for reliable and enthusiastic Event Staff for a variety of temporary roles across London. This is a great opportunity to gain experience, meet new people, and earn flexible income while working at exciting events. Roles may include: Event set-up and breakdown Ushering and crowd management Hospitality and bar support Cloakroom and customer service roles What we’re looking for: A friendly, professional attitude Strong communication and customer service skills Punctuality and reliability Ability to work as part of a team Flexibility to work evenings and weekends Previous event or hospitality experience is beneficial, but not essential What we offer: Competitive hourly pay Flexible shifts to suit your availability Work at festivals, corporate events, exhibitions, and private functions Ongoing opportunities for reliable staff Requirements: Must be eligible to work in the UK Comfortable working on your feet for long periods Smart appearance and positive attitude Interested? Apply now with your CV and availability, and our team will be in touch.

As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR Vibrant + energetic individuals A leader, someone who enjoys setting examples and answering questions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards Problem solvers A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Barista/Bartender – Clubhouse host (House of Racquet) The Role The Barista/Bartender plays a key part in bringing House of Racquet to life each day. You are often the first welcome and the last goodbye, helping shape how members and guests experience the club. This is a people-focused role built around great service, high-quality coffee and a calm, welcoming environment. You’ll work closely with the front-of-house team, coaches and managers to keep the club running smoothly, especially during busy periods. Excellent coffee matters and so does how people feel while they’re here. Key Responsibilities 1. Creating a Warm Club Atmosphere • Opening and/or closing the café and clubhouse in line with agreed procedures and shift rotation, • Welcome members and guests in a friendly, genuine way, • Build rapport with regulars and help new visitors feel comfortable, • Stay aware of the space and step in when someone needs support, • Represent House of Racquet’s values through everyday interactions, • Serve alcohol responsibly in line with licensing requirements and club procedures, escalating any concerns to the Duty Manager, • Follow food safety, hygiene and health & safety procedures at all times, including incident reporting where required 2. Delivering High-Quality Coffee & HospitalityService • Set up, dial in and adjust the coffee machine and grinder throughout the day, • Prepare consistently excellent coffee and drinks to a high standard, • Manage orders efficiently while staying calm and personable, • Maintain cleanliness, presentation and hygiene of the café area, • Restock supplies and reset the bar during quieter moments 3. Working as Part of the Club Team • Support front-of-house staff, managers and coaches during busy periods, • Communicate clearly and positively under pressure, • Step in to help teammates without being asked when needed, • Contribute to a respectful, supportive team environment 4. Taking Ownership of the Space • Treat the café and club as a space you’re proud of, • Notice when something isn’t right and fix or flag it quickly, • Help maintain a clean, safe and welcoming environment, • Leave each shift with the space in better shape than you found it 5. Protecting the House of Racquet Experience • Stay present and engaged with guests (phones away in service areas), • Prioritise people and experience over rushing tasks, • Share feedback or issues with managers to keep improving standards Who We’re Looking For Please note, barista experience is required for this role, particularly working with high-end espresso machines and grinders that require regular calibration and adjustment throughout the day. We are looking for someone who: • Is confident using a commercial coffee machine and grinder equipment, • Has experience of making a range of hot drinks in a cafe environment, • Is comfortable making and serving basic alcoholic cocktails, • Enjoys working with people and creating a welcoming atmosphere, • Is calm, reliable and professional under pressure, • Takes pride in quality and attention to detail, • Works well as part of a team, • On-site role at House of Racquet, Kings Cross (London), • Hourly, on-site role with shifts scheduled on a rota basis, • Mixology / bar experience desirable, • Level 2 Food Hygiene Certificate (required or willingness to obtain)., • Up to date First aid certificate a bonus, • DBS check required (role subject to satisfactory clearance), • Hospitality experience is a plus but the right attitude and care for people are essential., • Shifts include mornings, evenings and weekends but are available on rotation to ensure fair time-off throughout the month., • Opening and closing the club in line with agreed procedures, • £13.85 p/hr, • Full training provided As a Barista, you play a big role in making that happen every day - through great coffee, great service and the way people feel when they walk through the door. House of Racquet is proud to be an inclusive, people-first workplace and welcomes applications from candidates of all backgrounds.

Vibrancy: the state of being full of and Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times. BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues WHAT YOU'LL BE GETTING UP TO · Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week. · You work at pace with energy, always looking for the next task that can be completed. · You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team. · You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift. · You actively achieve sales targets set by your management team and support other team members to do the same. · Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team. · You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving. · You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace. · You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required. · Having fun, laughing and giving good vibes WHAT WE'RE LOOKING FOR · You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities. · Vibrant + energetic individuals · A discipline for exceptional standards · Problem solvers; people who thrive from completing tasks and always find a way through a problem · A natural with guests, someone who enjoys interaction and busy environments. · Friendliness and approachability · A genuine desire to deliver a great experience to our guests and form brilliant teams. Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Barback – The Wren Tavern The Wren Tavern is a modern take on the classic City pub, located right outside Bank Station. By day we’re a busy meeting spot and lunch destination, and by night we turn into a high-energy bar with live sport, DJs and great food. We’re the go-to place for after-work drinks, big match nights and late-evening socials — fast paced, fun and always buzzing. We’re looking for a Front of House Team Member to join our team. We’re looking for personality, energy and people who enjoy being around others. What we’re looking for You are: Friendly, confident and enjoy talking to people Positive and reliable with a good work ethic Happy working in a busy environment (we get very busy!) A team player who supports others and gets stuck in Keen to learn new skills and grow within hospitality Retail, coffee shop or customer service experience is a bonus — but attitude matters more than experience. What you’ll be doing Welcoming guests and creating a great first impression Helping keep the bar and floor organised and clean Working with the team during busy services, sports nights and events You’ll receive full training and support from the management team. What's in it for me: Competitive rate per hour + tronc - Cha-ching!! Work for a Times Top 100 Companies to Work For Discounts across all our pubs, bars, and restaurants—treat yourself! Work with the freshest seasonal produce—bring those flavours to life! Experience a lively, family-oriented atmosphere—where fun meets food! Complimentary meals during your shift—because who doesn’t love a good bite? Employee Assistance Programme (EAP) for your wellbeing—your happiness counts! Fantastic referral scheme with rewards of up to £1000—bring your friends! Celebrate your birthday with a day off on us—party time! Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

We curate beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. We are looking for passionate and talented chefs to join our opening team at Lillie's. This is an opportunity to be part of something from the ground up, shaping a kitchen that champions seasonality, simplicity, and exceptional produce. What you'll be doing: You'll work closely with your Head Chef and the rest of the kitchen team to deliver beautifully executed dishes that celebrate British ingredients at their peak. From thoughtful prep to precise service, you'll play a key role in maintaining the quality, consistency, and creativity that define Lillie's. Chef de Parties are the core of our kitchens, who runs their section brilliantly with passion and pride. What we're looking for: Experienced chefs who care deeply about food, people who respect ingredients, thrive in a fast-paced environment, and take pride in their craft. We Expect You To: Work with pace and precision to meet high ordering volumes Supporting quality control and consistency across all dishes Take pride in delivering food to spec and on brand every time Communicate clearly with the wider kitchen and front of house teams Maintain a clean, safe, and organised work environment at all times Follow food safety, hygiene, and health safety procedures consistently Completing cleaning schedules and compliance training as required Are reliable, punctual and committed to supporting smooth service at the venue What you'll get: The chance to be part of an exciting new opening in West London The oppurtunity to be involvedin menu development seasonal specials A supportive team environment with room to grow Opportunities for training and development Competitive pay and team benefits A kitchen culture built on respect, collaboration, and creativity Benefits Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

The Hayden, Nothing Hill is looking for a dynamic and enthusiastic Bartender/server to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person

Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. What We're Looking For Previous experience working in a restaurant, looking after tables of guests and creating memorable experiences A sharp eye for detail and a love for creating a polished, welcoming environment Experience with formal table service and guiding guests through premium food and drinks The ability to stay composed and professional during busy services or special events A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times WSET desirble but not neccesary What You'll Be Doing Delivering fast, friendly, and memorable service in a high-energy yet premium rooftop environment Preparing and serving cocktails, spirits, beer, and wine Confidently recommending British dishes and beverages such as English Sparkling Wine, demonstrating knowledge of the menu Engaging with guests to create great experiences and keep the atmosphere buzzing Working closely with chefs and managers to keep service running smoothly Ensuring all front of house areas are spotless, organised, and welcoming Handling guest questions or concerns with professionalism and enthusiasm Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding Deputy General Manager with a love for giving guests elevated experiences, imparting their knowledge and passion for amazing food, wine and cocktails on a beautiful roof terrace. Lillie’s is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. The Role: As Deputy General Manager, you’ll be key to the running and success of Lillie’s, from guest journey & team training to owning and managing the P&L. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in fresh produce restaurants and wine bars, with a WSET Level 2 or above. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You’ll Be: A Proven leader with experience in either a premium restaurant or wine bar. Someone who loves intimate dining experiences and individual, unique, guest experience and interactions. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of British produce, champagne & wine desirable. Fun! Capable of integrating seamlessly into Incipio’s culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour: A lively bar and food hall serving the high volume of theatre goers, concert attendees, event visitors and office workers that visit Olympia every day. From healthy farm to fork salads to lunchtime favourites it's set to become the hub of the roof garden. The Role Supporting our busy food kiosks by greeting guests with enthusiasm, preparing tasty bowls, and serving baked goods, fried chicken, and burgers. Thriving in a fast-paced setting while providing friendly, memorable hospitality. What We're Looking For Experience in fast-paced food service, quick service restaurants, cafes or street-food environments A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Confident in food safety and allergen trained Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Preparing and serving food quickly and consistently in a high-volume kiosk environment while delivering friendly, efficient service that keeps queues moving and guests happy. Engaging with guests to create great experiences and keep the atmosphere buzzing Working as part of a fast-paced team during busy periods and events, handling orders accurately, and bringing positive energy and professionalism to every shift. Following food safety, hygiene, and brand standards at all times, keeping the kiosk clean, organised, and fully stocked throughout service. Working collaboritvely with chefs and your team mates Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Location: Hackney, East London (E9), E8 Salary: From £50,000 to £50,000 per annum £50k per year + bonus An independent East London pub with a strong food focus is seeking an experienced and driven General Manager to lead the business. This is a hands-on, guest-focused role within a site that balances dining and drinks equally, making it ideal for a manager who can move confidently between the bar, the floor and the pass. We’re looking for a leader who can take full ownership of the operation, working closely with the owner while having the autonomy to shape standards, drive revenue and develop the team. This is a rare opportunity to run a respected neighbourhood pub with genuine independence and creative input. General Manger Benefits: • £50,000 salary + performance-based bonus, • Full responsibility for running an established, well-loved East London pub, • A balanced food-led and wet-led business requiring a versatile, hands-on approach, • Direct collaboration with the owner, with freedom to influence menus, service style and events, • Rotas designed with work-life balance in mind, • A lively, supportive and enjoyable working environment, • Generous staff discount General Manager Requirements: • Proven management experience within a pub, bar or restaurant environment, • Strong understanding of restaurant-style service and dining room standards, • Confident with wine, cocktails and bar operations, • A practical, adaptable leader who can oversee both FOH and BOH operations, • Ability to motivate, train and develop a team, • Commercial awareness, including stock control, labour management and driving revenue, • Someone who thrives in an independent setting and enjoys taking ownership

We are seeking an outstanding Assistant Manager with a love for giving guests elevated experiences, imparting their knowledge and passion for amazing food, wine and cocktails on a beautiful roof terrace. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A Proven leader with experience in either a premium restaurant or wine bar. Someone who loves intimate dining experiences and individual, unique, guest experience and interactions. Energy, passion, and resilience -- you lead by example and thrive under pressure. A structured mindset -- setting clear expectations and empowering your team. Obsessed with communication -- constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Knowledge of British produce, champagne wine desirable. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows including WSETS Level 2 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. WHAT YOU'LL BE GETTING UP TO Lead incredible shifts, motivating and driving your team Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Bringing positive energy, professionalism, and pride to every shift WHAT WE'RE LOOKING FOR Vibrant energetic individuals A leader, someone who enjoys setting examples and finding solutions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests WSET Desirable but not needed (we will provide WSET Level 2 for the right Person) BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour is the heart of Olympia Roof Garden , a vibrant rooftop space made for celebrations, great food, and big moments. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times WHAT YOU'LL BE GETTING UP TO Lead incredible shifts, motivating and driving your team Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Bringing positive energy, professionalism, and pride to every shift WHAT WE'RE LOOKING FOR Vibrant energetic individuals A leader, someone who enjoys setting examples and finding solutions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

We’re on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London’s best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What’s in it for me: Competitive hourly rate + tronc Weekly payments Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme – earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. What We're Looking For Previous experience working with Wine Cocktails, in a premium hospitality space A sharp eye for detail and a love for creating a polished, welcoming environment Experience with formal table service and guiding guests through premium food and drinks The ability to stay composed and professional during busy services or special events A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times WSET desirble but not neccesary What You'll Be Doing Delivering fast, friendly, and memorable service in a high-energy yet premium rooftop environment Preparing and serving cocktails, spirits, beer, and wine Confidently recommending British dishes and beverages such as English Sparkling Wine, demonstrating knowledge of the menu Engaging with guests to create great experiences and keep the atmosphere buzzing Working closely with chefs and managers to keep service running smoothly Ensuring all front of house areas are spotless, organised, and welcoming Handling guest questions or concerns with professionalism and enthusiasm Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Experience something different with Urban Pubs and Bars. I am looking for an amazing Floor Supervisor or AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at our iconic Nest in Bishopsgate If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression, • Meals on duty, • Full menu/ wine/ barista training, • Company trips & incentives, • Tips & Service charge, • Staff Parties & Events

Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour is the heart of Olympia Roof Garden , a vibrant rooftop space made for celebrations, great food, and big moments. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. What We're Looking For Experienced Waiter / Waitress who loves giving guests amazing experiences A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Delivering fast, friendly, and memorable bar service in a high-energy rooftop environment Preparing and serving cocktails, spirits, beer, and wine to brand and spec Engaging with guests to create great experiences and keep the atmosphere buzzing Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Location: Oasis Bar, Canary Wharf Hours: Wednesday ,Thursday ,Saturday, 4:00pm – 1:00am Employment Type: Part-time Reports To: Duty Manager About Us Oasis Bar is a vibrant and trend-led venue in the heart of Canary Wharf, known for its lively atmosphere, quality drinks, and exceptional guest experience. We’re currently looking for a reliable and presentable Toilet Attendant to help maintain high standards of cleanliness and guest service during our peak evening hours. Role Summary As a Toilet Attendant, you’ll be responsible for ensuring the cleanliness, safety, and presentation of our customer toilet areas at all times. Your role plays a key part in maintaining the high hygiene standards our guests expect and ensuring that their experience with us is both pleasant and consistent. Key Responsibilities • Maintain cleanliness of all guest toilet areas throughout the shift, • Regularly check and restock supplies (toilet paper, soap, paper towels, etc.), • Ensure bins are emptied and facilities are spotless and odour-free, • Report any maintenance issues to the Duty Manager promptly, • Provide a polite and respectful presence in the area, greeting guests warmly, • Monitor for safety or misuse and alert management if necessary, • Follow all health and safety regulations, including COSHH What We’re Looking For • A friendly and approachable manner, • Excellent attention to detail, • Ability to work independently with minimal supervision, • Commitment to cleanliness and hygiene standards, • Reliable, punctual, and well-presented, • Previous cleaning or hygiene-related experience preferred but not essential Shift Details Days: Wednesday , Thursday , Saturday Hours: 4:00pm – 1:00am Some flexibility may be required for special events Benefits • A fun, welcoming team environment, • Opportunities for additional shifts and progression within the company, • Staff discounts and incentives

Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour: A lively bar and food hall serving the high volume of theatre goers, concert attendees, event visitors and office workers that visit Olympia every day. From healthy farm to fork salads to lunchtime favourites it's set to become the hub of the roof garden. What We're Looking For An experienced Barista who enjoys working in a fast paced enviromemt A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Confident in food safety and allergen trained Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Preparing and serving food quickly and consistently in a high-volume kiosk environment while delivering friendly, efficient service that keeps queues moving and guests happy. Engaging with guests to create great experiences and keep the atmosphere buzzing Working as part of a fast-paced team during busy periods and events, handling orders accurately, and bringing positive energy and professionalism to every shift. Following food safety, hygiene, and brand standards at all times, keeping the kiosk clean, organised, and fully stocked throughout service. Working collaboritvely with chefs and your team mates Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. What We're Looking For Leadership of a Team, inspiring them through passion of product Previous experience working with Wine premium hospitality A sharp eye for detail and a love for creating a polished, welcoming environment Experience with formal table service and guiding guests through premium food and drinks The ability to stay composed and professional during busy services or special events A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times WSET desirble but not neccesary What You'll Be Doing Leading Team briefs, inspiring brilliant hospitality and guest experience Delivering fast, friendly, and memorable service in a high-energy yet premium rooftop environment Preparing and serving cocktails, spirits, beer, and wine Confidently recommending British dishes and beverages such as English Sparkling Wine, demonstrating knowledge of the menu Engaging with guests to create great experiences and keep the atmosphere buzzing Working closely with chefs and managers to keep service running smoothly Ensuring all front of house areas are spotless, organised, and welcoming Handling guest questions or concerns with professionalism and enthusiasm Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Our Head Chef has been running the show for 14 years here at Mamuśka! and we are looking for someone to be his 'right hand' at our beautiful Southbank Waterloo location when he is off duty or working on the expansion. This is a hands-on role and you will be performing chef duties, while taking responsibility for the management of various team members and functions. We are positioned for further growth in 2025 and our very strong kitchen team know their jobs and have a great team spirit. The missing link is someone who can provide consistency and continuity for the day to day operation when the Head Chef is off-site. The management duties include production planning, scheduling, shift supervision, ordering, event planning and more. We are looking for a chef with strong technical skills and who wants to continue to learn how to run a large kitchen in a popular venue, including the man-management skills that come with that. We look forward to hearing from candidates with ambition and a great attitude to match!

Welcome to something special… At our venue in the heart of The City of London, we don’t just serve food and drinks—we create experiences. From relaxed lunches to vibrant evenings, every guest interaction matters, and that’s where you come in. We’re looking for a confident, polished Host & Reservations Coordinator to be the face and voice of our business. You’ll be the first impression—both in person and online—setting the tone for every guest journey. What you’ll be doing Delivering a warm, professional welcome to every guest Managing reservations across multiple platforms (OpenTable experience a big plus) Handling calls, emails, and enquiries with efficiency and charm Coordinating table plans to maximise covers while maintaining a seamless flow Working closely with management and floor teams to ensure exceptional service Supporting private dining and event bookings where required What we’re looking for Proven experience in a hospitality host/reception or reservations role (this is essential) A natural people person with confidence, energy, and attention to detail Strong organisational skills and the ability to stay calm under pressure A genuine passion for hospitality and creating memorable guest experiences Someone who is ambitious and looking for progression within a growing company Why join us? Be part of a growing, ambitious hospitality group with real career pathways Structured training and clear progression opportunities into management or events A supportive, high-performing team culture Staff discounts, incentives, and social events The chance to work in a busy, high-profile venue in The City. The bigger picture We’re building a team of people who want more than just a job—people who want a career in hospitality. If you’re driven, professional, and ready to grow, we want to hear from you Apply now Send your CV and a short note about why you’d be a great fit.

We Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the world’s most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.21 per hour, depending on experience Sky Garden’s beautiful rooftop restaurant On the job training and development Meal allowance paid per shift We're looking for Waiting staff ideally with experience – you'll need to be competent running a section of the restaurant and offer our guests an experience to remember. That said if you are less experienced but keen to learn and develop your skills, we’d still be interested in hearing from you. A brilliant team; a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Brilliant employee recognition programs, incentives and rewards WSET and management development program Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across ALL of our restaurants and bars Employee assistance helpline 24/7 are

Sales Representative – Hospitality Agency (In-Person Role) We are looking for an experienced, confident and proactive Sales Representatives to support our agency growth through targeted in-person outreach across Central London. This is a short, focused “Sales Day” role where you will approach hospitality venues, introduce our service, and connect directly with decision-makers. If you perform well, this will lead to ongoing and frequent work opportunities. ⸻ About the Role You will be visiting restaurants, bars, hotels, and event venues to introduce our agency and generate new client leads. Your goal is simple: 👉 Start conversations 👉 Deliver a short pitch 👉 Get venues to complete a quick sign-up form You’ll be fully briefed beforehand with a template script, training, and materials. ⸻ Shift Details - Duration: 2/3 hours max - Pay: £14/hour - Team: Working independently - Time: 2pm – 5pm (ideal window) ⸻ What You’ll Be Doing - Approaching hospitality venues in targeted areas (Soho, Shoreditch, Camden, etc.) - Speaking directly with managers or decision-makers - Delivering a short, confident sales pitch - Encouraging sign-ups via QR code (2-minute form) - Representing the agency in a professional manner ⸻ Experience Required - Previous sales experience is essential • Experience of securing clients, • Confidence speaking to new people in fast-paced environments, • Strong communication and interpersonal skills ⸻ What We’re Looking For - Confident, outgoing, and proactive attitude - Comfortable approaching businesses and starting conversations - Professional and well-presented - Reliable and punctual - Quick learner (template script + training provided) ⸻ Important - You must research the company beforehand and understand our service - You will be expected to confidently explain what we do - Performance will determine future opportunities and repeat work ⸻ What You Get - £14/hour for a short, focused shift - Simple, structured sales process - Opportunity for regular ongoing sales work

Café Mission is a lively rooftop restaurant and bar in Shoreditch, serving a seasonally driven menu of modern European and contemporary Asian-inspired dishes across breakfast, brunch and lunch service. Our kitchen focuses on fresh produce, creative cooking and delivering a relaxed but high-quality dining experience, alongside private dining and events. The Role: We are looking for a reliable and hardworking Kitchen Porter to join our kitchen team. This is a key role supporting daily kitchen operations and ensuring the highest standards of cleanliness, organisation and hygiene are maintained throughout service. The ideal candidate is positive, efficient and enjoys working as part of a fast-paced hospitality team. Key Responsibilities: Washing dishes, cookware, utensils and kitchen equipment during service. Maintaining cleanliness and organisation across all kitchen areas. Supporting chefs with basic food preparation when required. Managing waste disposal and recycling in line with procedures. Assisting with deliveries and correct storage of stock. Carrying out daily and weekly cleaning tasks. Supporting opening and closing kitchen duties. What We’re Looking For: Strong work ethic and positive attitude. Ability to work efficiently in a busy kitchen environment. Reliable, punctual and team-focused. Weekend availability is essential. Previous kitchen experience is helpful but not required — full training provided. £13.85/hr (£14.80 from May 1st) + Service Charge Part-time and full-time positions available. Opportunity to work within a creative and supportive kitchen team. Staff benefits include access to Mission E1 wellness classes and facilities.

We are a busy Central London based bar group. We are looking for a creative, proactive intern to support a series of short-term hospitality and event projects, including themed pop-ups (such as a Mediterranean Lemon Festival), wine bar concepts, and experiential brand collaborations. This role is ideal for someone passionate about design, AI tools, interiors, events, and marketing, who enjoys turning ideas into visual concepts quickly. You’ll work closely with the founder on concept creation, visuals, and presentation materials, helping bring hospitality ideas to life. Key Responsibilities Create AI-generated visuals for: Event concepts & themed pop-ups Interior décor ideas (wine bars, cafés, pop-ups) Styling, lighting, mood, and atmosphere Develop mood boards and concept decks for: Event themes (e.g. Lemon Festival, seasonal activations) Interior redesigns and décor installations Assist with marketing materials, including: Social media visuals Posters, flyers, menus, and simple animations Support event planning concepts, including: Décor layouts Visual storytelling for pitches and partners Help prepare presentation decks for landlords, brands, and collaborators Skills & Experience Essential: Strong visual eye and interest in design, interiors, and events Experience using AI design tools (e.g. Midjourney, DALL·E, Firefly, etc.) Comfortable with Canva, Adobe, or similar design platforms Good organisation and ability to manage short, fast-moving projects Nice to have: Interest in hospitality, wine, food, or experiential events Social media or content creation experience Interior design, fashion, or visual arts background Ability to quickly translate ideas into visuals What You’ll Gain Hands-on experience in real hospitality and event projects Creative freedom and direct collaboration with the founder Portfolio-worthy work across events, interiors, and branding Insight into pop-ups, partnerships, and experiential marketing Paid role with flexible working structure Who This Is Perfect For Design, interior, fashion, or creative students/graduates AI-savvy creatives wanting real-world projects Someone who loves atmosphere, storytelling, and visuals A self-starter who enjoys bringing concepts to life fast

Blinds is a wine bar, bottle shop, and event space set in a beautifully repurposed former blinds workshop. Blending industrial design with warm, intimate touches, we’ve created a distinctive atmosphere designed to make every visit special — whether for dates, casual catch-ups, or celebrations. After nearly a year of successful operation, we are now looking for a General Manager to take full ownership of day-to-day operations and help drive the next phase of our growth. This is a key leadership role for someone who is fully hands-on, thrives on the floor, and leads by example. Key Responsibilities: • Take full responsibility for daily operations, ensuring smooth and efficient service at all times, • Lead, train, and develop a small team with high standards and attention to detail, • Be present on the floor, running shifts and maintaining a strong connection with both team and guests, • Continuously refine service standards and guest experience We are looking for a hands-on leader, not a back-office manager, someone who is as comfortable running a busy shift as they are organizing operations behind the scenes with a strong attention to detail and a natural sense of ownership. • What We Offer:, • A central role in an established and growing concept, • Competitive Salary + Generous Bonus based on company performance, • Real opportunity to shape operations and influence the future of the business, • Staff discounts on food and drinks + Lots of tastings, • Team events and a positive, collaborative environment, • Ongoing learning opportunities in wine, food, cocktails, and service

General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

About us We are an exciting and dynamic wine bar, bottle, and grocery shop seeking a passionate and skilled Front of House (FOH) team member to join us! Our ideal candidate is looking to evolve within the company and grow the business along our side. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. This is an exciting opportunity to work in a young and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You Are: • Fluent in English (French is a plus, but not required), • Dynamic, independent, and organized, with a positive attitude, • Serious, meticulous and steady, with strong problem-solving abilities, • Sales-oriented with an eye for detail, • Enthusiastic about food, wine, and connecting with people, • Excited to learn and grow within a young, evolving company, • Ideally interested in nutrition-health, biodynamic production, and sustainability, • Confident in a fast-paced environment with strong multitasking abilities, • Eligible to work in the UK You Have: • Excellent customer service skills, • Strong communication and interpersonal skills, • Prior experience in retail or hospitality, • Knowledge of wine and food pairings and industry trends, • A passion for and a willingness to learn more about wine and other products, • A professional appearance at all time, • The Level 1 or 2 WSET qualification (but not required) Your Responsibilities: • Welcome and assist customers with their needs and guide them through the Bermondsey Corner experience, • Provide wine and food pairing recommendations based on customer preferences and budgets, • Share educational information about our products and build relationships with customers, • Maintain up-to-date knowledge of our products, including tasting notes and origins, • Assist with inventory management, supply orders, and restocking, • Process payments using our POS and CRM systems, • Keep the shop clean, tidy, and visually appealing, • Open/close the store following the guidelines, • Ensure compliance with licensing, hygiene, and health & safety regulations, • Work as part of a team to create a positive, welcoming atmosphere for customers Your Mission: • Develop a deep understanding of the wines, cheeses, and other products we offer, • Support the management in achieving sales targets and key business goals, • Assist with the organization and possible execution of wine tastings, workshops, and in-store events Benefits: • Enrollment in the retirement savings plan, • Discounted or free food, • Employee discount (drink and food), • Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts, • 20 days paid holidays + Bank holidays, • Opportunities to diversify into managing other areas of the business, from marketing to back-office and event organization, • Regular wine and spirit tasting opportunities, • Friendly and exciting working atmosphere, • Team + work events The Salary Includes: • Annual Salary, • Share of the service charge If you are enthusiastic about wine and food, enjoy providing exceptional customer service, and would love to work in a young, friendly atmosphere, we encourage you to apply for this exciting opportunity.

We’re looking for an experienced Bar Manager / strong Supervisor to step in immediately at Damsel Collective (E2). 📍 Women-led café, bar & creative space 🍸 Busy evenings, events + private hires 🗓 Immediate start (this week) 💸 Competitive hourly / day rate (freelance) ✨ Potential for ongoing shifts for the right person We need someone who can: – confidently run a bar service – manage staff + keep things smooth under pressure – bring good energy (no egos, no drama) This is a short-notice cover role, so reliability is key. 👉 DM me with: – experience – availability this week – CV or quick summary Please share if you know someone 🙏