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Personal Trainer - Build Your Business with The Gym Group! Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes health and wellness accessible to everyone. With over 240 locations across the UK, we provide the perfect space for you to thrive, grow your client base, and do what you love. Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: ✔ Supportive & Inclusive Community - Be part of a team that champions your success, celebrates diversity, and helps you grow. ✔ Unrivalled Training & Career Development - Our industry-leading induction and ongoing CPD opportunities will equip you with the confidence and skills to maximise your business potential. ✔ Flexible Working Hours - Work on your own terms, setting your schedule around your lifestyle and commitments. ✔ Cutting-Edge Facilities - We invest millions every year in our gyms to ensure you and your clients have access to top-tier equipment and spaces. ✔ Official Hyrox Partner - Stay ahead of fitness trends! We offer Hyrox classes in 120+ gyms nationwide to help you attract clients. Your Benefits as a Self-Employed Personal Trainer: 🔹 Zero-Risk Start - First month's rental completely free! 🔹 Keep 100% of Your Earnings - No hidden fees, no commission, just full control of your success. 🔹 Ongoing Career Support - Access to CPD courses and training to help you stay at the top of your game. 🔹 Free Advertising & Business Growth - Get promoted through in-gym marketing and social media exposure. 💪 Ready to take your PT career to the next level? Join a community that supports your growth, champions your passion, and helps you thrive. 📩 Apply now and let's get started! Need assistance? If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!

Area Sales Executive roles Nationwide! We are recruiting Area Sales Executives and Managers for our renowned logistics client. These roles are available nationwide and require travel, so a valid driving license is essential. Interview Process • Telephone and Video Interview: Initial interview with one of the Flourish team., • Face-to-Face Interview: One-stage interview Compensation • Basic Salary: £28k-£38k (DOE), • Uncapped Commission: Double basic, with realistic £75k OTE, • Car Allowance or Company Car: £4500 Your Role As part of the Network Sales Team, your main goal is to achieve individual sales targets for volume and revenue, aligning with the business strategy. You'll generate your own leads and develop a pipeline to convert into new clients within a defined area. Key Responsibilities • Prospecting: Build and develop a personal pipeline to meet monthly, quarterly, and annual targets., • KPI Achievement: Meet all set KPIs and productivity targets., • CRM Management: Record and manage sales activities through the CRM system., • Client Onboarding: Ensure timely onboarding of new clients to meet go-live dates., • Customer Service: Ensure new clients understand customer service processes and have the necessary tools and contacts., • Performance Monitoring: Monitor new clients' performance to ensure they meet profile expectations within 4 weeks of go-live., • Client Handover: Prepare new clients for handover within 6 weeks of trading., • Issue Resolution: Resolve escalations and account queries., • Collaboration: Work with local operations teams to promote new client awareness and ensure service levels are met. Required Knowledge and Experience • Communication Skills: Excellent verbal and written communication skills., • IT Proficiency: Good knowledge of Microsoft Office., • Self-Motivation: Passion for exceeding targets., • Teamwork: Ability to work independently and as part of a team., • Sales Experience: Not required but beneficial. Experience will unlock the opportunity to apply for an Area Sales Manager role with a basic salary of up to £40k., • Driving License: Must have a valid driving license. People Skills • Organised and Proactive: Energetic and driven to succeed., • Problem-Solving: Creative skills in negotiation and conflict resolution., • Relationship Building: Ability to forge strong relationships with internal stakeholders., • Customer Focused: Competent negotiation skills and ability to adapt to different styles and behaviours. What's on Offer • People Development: Strong onboarding and development programs to set you up for success., • Team Culture: A supportive and collaborative team culture that values social interactions and teamwork., • Merit-Based Progression: All progression is based on merit and performance, driven by the individual with support from managers. It really is what you make it., • Growth Opportunities: For those without experience, the opportunity to grow into the Area Sales Manager role within 12-18 months based on performance., • Performance Coaching: Access to coaching for mental health, CBT, nutrition, sleep, and habit tracking to improve performance and keep you at your best. Benefits • Free digital GP service for all colleagues and their families., • Access a portion of your earned income before payday., • Free basic Will and discounted partner mirror Will for all colleagues., • Cycle to Work scheme., • Employee Assistance Programme with free counselling., • Company-funded Life Assurance., • Flexible working hours., • Great career progression., • Up to 26 days holiday + bank holidays., • Voluntary flexible benefits at discounted corporate rates. Additional Qualities • Passion for Sales: A strong desire to smash targets and excel in sales., • Confident Calling Ability: Comfortable and confident making calls to potential clients., • Resilient: Able to handle rejection and keep pushing forward., • Driven and Motivated: Self-driven with a strong motivation to succeed., • Remote Work: Able to work confidently and effectively in a remote setting. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Home Lift Engineer\n\nPlatform Lift Engineer, Through-Floor Lift Engineer\n\nMobility Engineer, Stairlift Engineer\n\nUxbridge, West London\n\nSalary: £35,000 – £40,000 basic + benefits\n\nBenefits: Attractive overtime rates; Travel time paid door-to-door; All travel expenses covered; Commission scheme; Very low call-out requirement (approx. 1 in every 3 weeks); 25 days holiday + bank holidays; Company pension scheme\n\nMarmon Lift Recruitment is working with a reputable independent mobility company in Kent, now looking to recruit an experienced Home Lift Engineer to join their growing team.\n\nThis role is service and repair only – no installations required. The position will involve working on both through-the-floor home lifts and some stairlifts, covering a localised patch across Southeast England.\n\nCommutable from: Uxbridge, Hayes, Hounslow, Ealing, Slough, Staines, Feltham, Richmond, Twickenham, Ruislip, Watford\n\nHome Lift Engineer Responsibilities:\n\n * \n\n Service and repair of through-the-floor home lifts\n\n * \n\n Service and repair of straight and curved stairlifts from multiple manufacturers\n\n * \n\n Carry out planned preventative maintenance and reactive breakdown visits\n\n * \n\n Diagnose faults and complete repairs efficiently and safely\n\n * \n\n Deliver high levels of customer service at all times\n\n * \n\n Complete accurate service records and adhere to safety standards\n\n * \n\n Attend occasional call-outs (approx. 1 every 3 weeks)\n\nThe Ideal Home Lift Engineer:\n\n * \n\n Minimum 2 years’ experience working on mobility equipment – ESSENTIAL\n\n * \n\n Strong mechanical and electrical skill set – ESSENTIAL\n\n * \n\n Electrical qualifications – ESSENTIAL\n\n * \n\n Experience installing stairlifts or home lifts – DESIRABLE\n\n * \n\n Experience with through-the-floor lifts, platform lifts, hoists or similar – DESIRABLE\n\n * \n\n NVQ Level 2 in Stairlift Engineering – DESIRABLE\n\n * \n\n CSCS and/or SSSTS – DESIRABLE\n\n * \n\n Full UK Driving Licence – ESSENTIAL\n\nManufacturer experience beneficial: Stannah, Meditek, Minivator, Handicare, Freeway, Acorn, Bison, Wessex, Terry’s, Pollock, Chiltern, Robin, OT200, Guldmann\n\nApply for this role:\n\n 1. \n\n For a confidential conversation, call (phone number removed) (Monday–Friday)\n\n 2. \n\n Ping us your CV by email.\n\nMarmon Lift Recruitment is committed to understanding what truly matters in your next move. We work closely with you to ensure you have the right opportunity and to represent your best interests throughout the process

EXTERNAL SALES COORDINATOR\n\nUK based global manufacturer of bespoke solutions in the scientific sector are seeking an External Sales Coordinator to join their team.\n\nThe Role:\n\nYou will be covering customers in the Australasia, South Africa and New Zealand territory, with regular travel for up to 4/5 weeks at a time every 3/4 months. No cold calling. 99/100 times you will be passed warm leads by the sales department. Main focus will be speaking to the clients to aid their requirements, look at machines, consult them and give them the best possible solution.\n\nResponsibilities:\n\n * Selling\n\n * Quoting\n\n * Booking orders\n\n * Forecasting\n\n * Market Development\n\n * Agent/distributor development and appointment\n\n * Reporting\n\n * Supporting after-market sales growth and department\n\n * Communicate with many internal departments like production, engineering, shipping & accounts to ensure smooth running of projects.\n\n * Become an expert on the world leading processing machines and services\n\nThe successful Internal Sales Coordinator will have:\n\n * 1-3 years experience in a technical sales role\n\n * Degree qualified - Business or Engineering\n\n * Excellent written and verbal business communication skills with attention to detail.\n\n * Ability to work as an individual as well as a team player with good interpersonal skills and customer focus.\n\n * A good knowledge of the Microsoft Office suite of products\n\n * A good understanding and working knowledge of CRM & ERP software.\n\n * Any additional language would be very useful.\n\nPersonal qualities:\n\n• Excellent communication and interpersonal skills\n\n• Hands-on\n\n• Good organisational skills\n\n• Highly self-motivated\n\nPackage\n\n• Competitive base salary and commission package\n\n• Generous profit-sharing bonus\n\n• Private Pension plan\n\n• Comprehensive training program\n\n• Future progress/development\n\n• Laptop, cell phone, and all supplies necessary to be successful.\n\n• All expenses paid whilst away\n\nBasic salary of £25,000-£30,000 + bonuses/commission\n\nYear 1 OTE - £30,000-£35,000\n\nMust be a British Passport Holder

Date Posted: The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. 2026-01-21 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is currently looking for an experienced Design Manager to join our team based in London. As a Design Manager you will report to the Design Office Manager within the New Equipment department. You will handle the design of volume and major projects effectively by preparing accurate drawings and models. You will lead the design process from a tender stage until the commission on site liaising with the operations team and coordinating with factories for any design related challenges. On a typical day you will: Produce drawings and models of a high quality which meet Otis & Client expectations. Support the Operations and Sales Teams on Design related topics. Take ownership/responsibility for relevant assigned projects. Attend Design meetings with Sales team and/or Project Managers through the various stages of the project. Attend site surveys as and when requested. Attend weekly/monthly Drawing Office meetings. Support the site delivery team on technical matters and installation procedures. Be responsible for understanding Design requirements of Tenders. What You Will Need to be Successful : Have an Bachelor degree in mechanical or electrical engineering. Significant experience in 2D drawings and 3D models production with AutoCAD and Revit. A fair understanding of BIM and its standards. Prior experience in construction industry and handling mechanical/electrical schematic drawings. Experience within the elevator and escalator industry is desirable. What can we offer you? • Strong Remuneration Package, • A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme

Role Overview: This paragraph should be no longer than 3-4 sentences and should describe the purpose of the position as well as who it reports to and its place within the organization. The goal is to draw in the reader and act as the 'selling statement' for the position. You should communicate the role clearly so those reading, who are not familiar with Otis, can easily understand why the position matters, exciting or challenging responsibilities, growth opportunities, and who they would be working with. Example Role Overview: The Sales Specialist will work hands-on with customers in the field to provide services and support on both new and well-established accounts. This role will involve opportunities to meet new customers, work independently and earn additional income on an commission-based structure. You will report to the Branch Sales Manager who will provide you with access to mentorship, training growth and development opportunities across our highly resilient world changing business. On a typical day you will: This section should describe the core functions of the role and pull the reader in Well-crafted statements will address only one responsibility at a time, and are typically only one sentence each Try to begin with an action verb such as: manages, develops, organizes, participates, and avoid industry terminology and acronyms even if they are directly relevant to the role - this practice helps attract diverse talent Show opportunities for impact: how will they contribute; help shape the company/community as a better place or effect the customer/end user to the role Describe the level of autonomy available in the position - for example, will they set their own schedule, work from home or in the field, etc. Are there specific projects or opportunities you can describe? These examples can help the candidate to envision themselves in the role Do not list requirements in this section, candidate experience, skills or knowledge should be reserved for the following section Avoid listing occasional or future responsibilities - avoid using generic phrases such as 'other duties as assigned' What You Will Need to be Successful: Avoid creating a long list of qualifications, 5 - 6 that are most essential to the role is recommended, and try to balance your list between technical and soft skills List the MINIMUM education required for the role You may choose to list PREFERRED education next; remember preferences should be used sparingly as they can deter diverse applicants List any required certifications or training If travel is required, list here along with any exciting details such as location, etc. Describe the minimum knowledge, skills, and abilities to perform the job PREFERRED qualifications should be used sparingly as they can deter diverse applicants who tend to believe that they must meet all qualifications listed even if they are a 'preference.' Local Benefits or Selling Statement Your Recruiter can help support development of this section; however, you may want to include local benefits or key attractors for the role that are unique to the available vacancy/location. Often this may include traditional benefits (i.e., medical, time off, etc.), but may also factors such as career path, special trainings, and more. Apply today to join us and build what's next!. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio . You may recognize our products in some of the world ' s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You 'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge . We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs . Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do . We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

My client is a very well established, successful, multiple award winning, independent Mortgage and Protection Brokerage. The company's main aim is to provide the best and most impartial advice available to its clientele. The company are currently keen to recruit an additional employed Mortgage and Protection Advisor (handling Residential and BTL cases) to join their established team based within London. If the successful candidate would prefer to refer protection business internally within the company to a specialist Protection Advisor, then this is will suitably be arranged. Additionally, if the successful candidate would prefer to receive a self-employed contract rather than an employed contract, then this can also be agreed suitably. This role is based within a South West London office with great public transport links, whilst there is also free car parking available. The working hours within this role are Monday to Friday from 9am to 5:30pm (including a 1 hour lunch break each day). If the successful candidate requires flexibility to enable them to complete e.g. school runs, then again this can be agreed suitably. In addition to the large existing base of established clients that the company have, they also gain numerous new client referrals/recommendations and enquiries each week that are introduced to the Advisor’s. In addition to this the company regularly gain additional new business as a result of their marketing campaigns. Several of the businesses client leads are often of a HNW nature. Within this employed position, key role features include; • You would provide independent whole of the market mortgage advice and associated protection advice to clients. If you would prefer to solely provide mortgage advice to clients, then you will also be provided with the option to refer protection business to an internal protection specialist advisor within the business., • Warm client leads will be regularly provided to you, with an excellent conversion rate. In turn you are not required to have a client base of your own for this role. Although, if you do have a small existing client base of your own moving into this position then naturally it would be beneficial., • You will receive both administration and compliance support from an in-house, experienced support team. Allowing you to spend more time speaking with and meeting with clients. Once your case has been submitted the administration team will then regularly liaise with your clients, lenders, solicitors and yourself, seeing your mortgage cases through to their successful completion., • You will be provided with all required technology and office provisions. Plus the availability to both board and general meeting rooms within a South West London office to work from., • You will work within both a professional environment and in a successful, friendly and helpful team., • The company will support you with further career development opportunities in the future including the possibility of becoming a Team Leader/Team Manager there. Key candidate attributes: • Mortgage advising experience is essential., • In turn you must hold the full CeMAP qualification (or equivalent)., • Excellent communication skills (both English written and verbal)., • Strong organisation and time management skills., • My client is keen to hire a candidate who is very client service focused, ambitious, driven/committed to succeeding, whilst also being a team player. The successful candidate will receive a competitive starting basic salary, likely to range between £25,000 and £40,000. Plus an excellent uncapped commission structure earnt within the role. Leading to a first year annual OTE for experienced Advisor’s of circa £50,000 to £70,000+ and then more year on year thereafter. Employee benefits include a pension and the availability of season ticket travel loans. If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles

Are you looking for a new challenge in Travel? Do you want a change from selling beach holidays? Then this is the role for you! We are looking for an Travel Expert to join an Adventure Travel Specialist in South West London. Our client specialises in the adventure and experience markets, they blend market leading technology with the best sales and service people in the travel industry. THE ROLE: We are looking for someone who wants to help people experience the world. Our client is on a fast growth plan and are looking for people who thrive in a changing environment. You'll be flexible, motivated, disciplined, ambitious, responsible and have the will and drive to succeed against the odds. You'll also take full ownership of your leads and customers with no limit on what you could earn. JOB DESCRIPTION: Promptly, accurately, and comprehensively answer customer enquiries Use their mid-office to record all enquiries Drive conversion as high as possible through your sales techniques and process Drive your repeat customer rate as high as possible through market leading service Be competent at all sales channels (email, phone, chat, and the odd walk in) Become an expert at using the phone system Ensure when home working to have the right environment from which to work Be commercially minded and where possible increase commissions and/or use preferred providers and partners Be familiar with the Package Travel Regulations and ATOL Be a good team member Cross sell into accommodation and transfers where possible Identify areas for improvement on the website and/or Terra Nova (their mid-office booking management system) Ask for help when requiredSKILLS REQUIRED: You're responsible and a self-starter You're disciplined enough to manage yourself You are responsible enough to understand the protection of cash flow and keeping costs down. You know the difference between 'cheap' and 'good value'. You take ownership and live and die by your decisions. You don't need a manager because you're more than a manager. You solve problems. You hit deadlines. You're a great team member, you're good at communicating your plans, talking about problems, challenges, fun stuff, and bad stuff. You ask for help. You're honest and have integrity. You enjoy life. You set their own goals and strive to achieve them. You share your goals, progress, success, and failure with the team. You push yourself. You want to achieve something - to be able to say, 'I did that'. You recognize what the business is trying to do and align with our goals. You can make decisions based on brand values. You're not afraid of facing setbacks and coming up with solutions. You embrace help. We're looking for someone with a minimum of 2 years sales experience utilising chat, phone, and email. We'd prefer someone with experience in the adventure / activity / long haul sector. Ideally, you'd have experience in the travel sector including GDS and flight sales know how. You're competent in Word and Excel. THE PACKAGE: Offering a salary of up to £28,000 - £30,000 + commission Hybrid Working Working hours are based on shift patternINTERESTED? Please follow the instructions to apply, attaching your CV or call email (url removed)

Business Development Manager Location: Office in the Heathrow area, so ideally within a reasonable commute Salary: £45k-£48k basic, plus commission, 22 days holiday plus Bank Holidays, NEST pension scheme (which can be upgraded). A company car will be supplied or an allowance will be paid, a phone and laptop are supplied. The Opportunity I am working in partnership with a long established (over twenty-five years) provider of manned guarding and associated services. They are high performing holders of Approved Contractor Status and hold NSI gold medal accreditation. Their aim was to provide high quality, bespoke staffed security services to demanding and discerning customers throughout the United Kingdom. They provide a large variety of internal and external Security Options including: Security Officers, Mobile Services, Graffiti Removal, Electronic Security, Remote Monitoring and a newly launched Cyber Security Training division. The sales department within the company has a very open culture and is geared towards sitting down as a team and finding the best strategy to secure the business. So, for example a BDM may have strong relationships or knowledge of a particular client, sector or geographical area, this knowledge would be utilised in the best possible way to win a contract. As a company they actively create leads although the incumbent will be expected to have their own contacts. They have created a culture within the business that has resulted in extremely stable and supportive operational and sales teams. The position has an annual sales target of £1 million. Commission is paid at 1% to target, 1% bonus for hitting target and 2% above target (this is open ended). What You’ll Be Doing They are currently looking for an additional Business Development Manager to join their sales team, which currently consists of a Head of Sales, a full-time BDM and a hybrid sales/operations manager. The selling area will be London and the Home Counties. They have an enviable portfolio of well-known clients that includes educational establishments (such as halls of residence), high-end offices, hospitals, local authorities, financial institutions, logistics and manufacturing companies, although over the years they have gained experience in most sectors About You • Candidates for the role must be industry experienced, currently working in a similar role or have done so in the last twelve months, • Possess at least two years manned guarding sales experience, • Have an excellent knowledge of the entire sales cycle from initial lead finding through to tendering and closing the sale., • Possess excellent client engagement, persuasion and communication skills., • Reside with commuting distance of their offices near Heathrow. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

New Head of Sales Vacancy, as Sales & Service Team Leader, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellence to ensure seamless sales execution and service delivery. The Job: Foster a high-performance culture through daily engagement, positive reinforcement, and an open-door communication style. Align customer demand with team capacity, ensuring appropriate staffing and shift coverage, ensuring productivity is maximized by lead volume per agent. Manage the team rota and holiday requests to maintain service levels and operational performance. Communicate clear performance expectations and targets. Oversee quality control across all communication channels, ensuring responses are relevant, well-written, and on brand. Monitor and encourage commission generation per agent, supporting performance optimisation. Oversee the performance and functionality of communication tools. Ensure fast, comprehensive, and professional responses to all customer enquiries. Continuously identify opportunities to enhance workflow efficiency or improve sales conversion. Collaborate with the wider team to design and refine daily, weekly, and monthly reporting tools. Provide a weekly report outlining individual and team performance (including sales volumes, conversion rates, and agent productivity). Cultivate strong relationships with all tour operator partners. Act as a collaborative internal stakeholder, supporting cross-team alignment. Implement best practice processes and frameworks that drive efficiency and quality for the sales and operations team. Remain vigilant around cost control and operational expenditure. Support compliance with industry regulations and reporting requirements. Own the resolution of customer complaints to ensure service recovery and brand protection.Skills Required: 5-10 years in a senior sales role, ideally in a B2C environment. Proven track record of hitting or exceeding sales targets and driving team-wide conversion improvements. Experience in commission-based or incentive-driven teams. Experience managing day-to-day operations, including CRM systems, call centre tools, or sales platforms. Knowledge of mid-office systems, ROTA management, and internal workflows. Familiarity with managing third-party platforms or partners Demonstrated success in hiring, onboarding, and performance management. Skilled at motivating dispersed or remote teams, including setting KPIs and coaching underperformance. Experience managing attrition and morale, especially in high-pressure or target-driven environments. Background in improving customer journey and repeat business rates. Comfort resolving customer complaints, escalations, and leading service recovery. Understanding of customer communication tone, style, and service standards. Ability to interpret sales data and performance reports. Confident in budgeting, forecasting, and cost control. Experience working with cross-functional teams (e.g., marketing, product, finance) to align goals.The Package: Salary £50,000 + Bonus Competitive salary and great job satisfaction. Flexible working, work from home. 25 days annual holiday plus bank holidays plus your birthday. Competitive pension contributions. Access to FAM trips. Access to sales incentives. Discounts for you, friends and family on all trips. Experience in a growing business shaking up a sector. Able to influence overall development and direction. Making a positive impact on overseas local communities.Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email (url removed)

Planning and Compliance Consultant Location: West London Pay: £28,000 to £30,000 per annum plus commission Hours: 8:30 am to 5:30 pm - plus out-of-hours escalation for on-call team Days: Monday to Friday, plus some weekends during peak periodsThe Role A leading recruitment agency is seeking an enthusiastic and proactive Planning and Compliance consultant to build enduring relationships with its clients, candidates, and colleagues, match people to contingent jobs, provide expert support and advice, and ensure that the best possible service is delivered at all times. Key Requirements The role requires an enthusiastic and proactive outlook with excellent commercial acumen and negotiation skills, providing tactical and strategic solutions on service delivery and inclusive talent attraction strategies You will deliver consultative support for services to both candidates and clients including but not limited to the recruitment cycle, legislative compliance, contract governance, worker care, payroll, pre-employment screening and reporting - driving continuous improvement to maximise on existing and new opportunities. You will meet and exceed forecasted sales and delivery targets, to achieve individual and overall team / departmental / client budgets, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), following company guidelines and processes. Experience Ideally within a recruitment, or planning & compliance environment, interacting with both a wide portfolio of customers, whilst demonstrating the ability to communicate with the public. Understand the principles of the recruitment and selection processes. Understand agreed job-related minimum performance standards, KPI's (vacancies taken, sales/service calls, client visits, ratios of shortlisting to interviews to offer and hire etc.) and how they will be assessed and measured. Understand employee rights and responsibilities including equality, diversity, and inclusion. Good written and verbal command of English language Demonstrate the ability to successfully manage relationships across all levels Experience of a customer facing roleTo be considered for interview please send an up to date CV

Quality Improvement Co-ordinator Salary : £31,036.76 per annum Hours : 37.5 hours Contract : Permanent Full-time Interview Date : 30 April / 7 May / 14 May 2026 Location : Balham & working from home (Hybrid) Benefits • A stimulating work environment full of opportunities to learn and develop - 25 days annual leave + bank holidays & enrolment onto a pension scheme - 24-hour Employee Assistance - Paid Enhanced DBS - Eye care voucher - Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role The role of a Quality Improvement Co-ordinator is to support the organisation to develop a culture where quality and quality improvement are seen as everyones responsibility. As part of the quality team, you will carry out quality audits at our locations across London and the South East of England. Through these, areas for development and improvement are identified to ensure quality and compliance are maintained and where required, support is provided to complete actions and embed correct processes. Duties will include: • Ensure the organisations internal quality audit schedule is maintained by carrying out onsite and remote audits in locations across London. - Provide targeted support to locations where required improvements are identified (e.g. medication, health & safety compliance, record-keeping, etc.). - Take a proactive approach to quality management by assisting with the implementation of identified improvements consistently across the organisation, including policy and procedure review, coaching sessions, manager inductions, and observational visits where required. - Accurately and consistently record the work and support provided to teams, including identified areas of improvement and development, time specific actions required and progress achieved. About you To be a Quality Improvement Co-ordinator at Certitude, the following are essential: • Previous experience in a similar role - Understand the challenges that are likely to be faced by people with learning disabilities and mental health issues - Strong written and verbal communication skills a great listener, able to record information accurately, provide constructive feedback and influence change - Working knowledge of The Care Quality Commission (CQC), including the Single Assessment Framework and Quality Statements - Strong IT skills Microsoft applications, especially Excel - Highly organised and able to work under pressure and handle multiple tasks at the same time About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours. Do you want to be a Quality Improvement Co-ordinator at Certitude? Select the apply button shown, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Quality, Improvement, CQC, Partner, Coordinator, Co-ordinator, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Not for Profit, NFP, Mental Health, Quality Improvement. TPBN1_UKTJ

Who we are VVB delivers sustainable mechanical, electrical, and telecommunication engineering solutions with expertise and long-standing experience across Rail, Highways, Power, and Tunnels. Combining robust processes with specialist agility, our approach to projects always prioritises the best interests of our clients, our people, and the environment. At VVB, our CORE Values define who we are, guiding our behaviours and decision-making across all levels. These values aren't just principles - they represent the pillars of our company vision. C – Care & Collaboration O – Opportunity & Ownership R – Responsibility & Respect E – Excellence & End Result Focus About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the-art HS2 gateway station at Old Oak Common. We have been awarded a multi-year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. About the Role: We are looking for a highly skilled Senior Quantity Surveyor to join our team and play a key role in a prestigious HS2 rail project. You will leverage your extensive experience in both pre and post-contract management and procurement within the UK rail sector to drive efficiencies and foster effective supply chain engagement. This is an excellent opportunity for a professional with major project experience to take the next step in their career and receive full support for personal growth and development. We are committed to helping you reach your career goals, offering access to full RICS training courses, a path to chartership, and ongoing career development opportunities. Key Responsibilities: Manage and administer NEC3/4 Option C Contracts. Establish and manage entitlements, focusing on gaining full entitlement under Subcontract terms. Lead the review and valuation of contractor payment applications in line with contractual terms and conditions. Liaise and negotiate with the Customer's Commercial and Project teams. Build and maintain productive relationships with internal and external stakeholders. Ensure commercial records are maintained in accordance with contract requirements and oversee any contractual issues. Investigate and draft contract communications and notices, including Early Warning Notices and notifications of Compensation Events. Provide contractual and commercial risk advice to the Commercial, Technical, and Construction Delivery teams. Monitor and report on commercial and cost reporting aspects of allocated projects. Support the programme and project teams to ensure full compliance with contract and corporate governance rules. Key Qualifications & Experience: Essential: Site presence and co-location minimum 3 days a week Energy and enthusiasm Experienced in controlling costs for selfdelivery works Ability to contribute to project financial monitoring and reporting Experienced in proactive project change and risk management Able to prioritise the delivery of the objectives of their role Desirable: Educated to degree level MEP Experience Main contractor and/or joint venture experience An experienced user of the NEC3-4 suite of contracts Experienced in negotiating and procuring sub-contract packages (Design-Delivery-Commission), testing the robustness of costs and value for money. Have, or be working towards, chartership of a relevant institution Experience in managing and developing assistant and intermediate-level commercial team members. What We Offer: Competitive salary and benefits package. Support for ongoing personal and professional development. Access to full RICS training courses and pathways to chartership. The opportunity to work on one of the most prestigious rail projects in the UK. A collaborative and inclusive work culture. Why Join Anthro? By joining us, you'll be part of a multi-disciplinary team delivering innovative engineering solutions for one of Europe's largest infrastructure projects. We offer: A collaborative and dynamic work environment. The chance to work on a high-profile, state-of-the-art project. Career development and opportunities to grow with the business. If you're ready to take the next step in your career and share our commitment to excellence, we'd love to hear from you! TPBN1_UKTJ

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person’ who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You’re excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you’ll be doing You’ll be quickly trainedup to know the products inside out; you’ll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we’re looking for You’ll need to be self-motivated and confident communicating with a variety of customers at a senior level. You’ll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you’ll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You’ll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

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Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu