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  • Sales Assistant
    Sales Assistant
    3 days ago
    Full-time
    Denham

    Sales Assistant Duties: • Provide excellent customer service by answering queries over the phone and sales counter, processing orders, and offering product recommendations., • Advise customers on building materials and products, ensuring a positive experience., • Engage in daily cold calling, following up with accounts or prospective clients to secure potential orders. Prepare quotations based on customer requirements and work to convert leads into confirmed orders., • Process sales orders, handle cash/card transactions, and manage till operations accurately., • Serve customers who come to collect their orders, ensuring timely and accurate order fulfilment., • Assist with stock control and inventory management at the counter, ensuring proper product display and restocking., • Meet sales targets by promoting additional products and services., • Ensure compliance with health and safety procedures at the counter., • Oversee daily yard operations, ensuring proper storage and organization of materials., • Help yard staff to ensure efficient and safe operations., • Maintain accurate stock records and oversee the correct loading and unloading of materials., • Help in the preparation and loading of customer orders, ensuring timely dispatch., • Check Lorries/Tippers: Inspect lorries/tippers before departure to ensure they are loaded correctly, safely, and comply with delivery documentation, ensuring secure and safe transport., • Resolve Discrepancies: Address and resolve any discrepancies related to deliveries, both before and after they have been dispatched, ensuring the correct items are delivered and any issues are handled promptly., • Look After Shop Area: Oversee and maintain the shop area by shelving and organizing products when deliveries arrive, ensuring the shop is neat and products are properly displayed for customers.

    Immediate start!
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  • Fire Door Inspector / Surveyor
    Fire Door Inspector / Surveyor
    29 days ago
    £14–£15 hourly
    Full-time
    London

    Fire Door Inspector (Subcontractor) This role is based in London Location: Multiple sites (travel required) Hours: 8.5 hours per day – 1hr Unpaid Lunch Engagement Type: Subcontractor Agreement / Outside IR35) Pay: £14.00 per hour (increasing to £15.00 per hour after 3 months, subject to performance review) About the Role We are seeking a Fire Door Inspector to join our team in a hybrid role involving site visits to various buildings. This position requires regular travel to different UK locations, and a company-provided electric vehicle (EV) will be supplied for business use. Key Responsibilities - Carry out fire door inspections in line with relevant fire safety standards and regulations - Travel to multiple sites as required (UK mainland only) - Accurately complete inspection reports and documentation - Identify, record, and report compliance issues - Represent the company professionally on-site Experience & Skills - Experience in fire services or fire safety is desirable but not essential - Willingness to learn and develop within the role - Commitment to undertake and obtain relevant fire door inspection qualifications through idigitalhub - Full UK driving licence - Good attention to detail and strong written communication skills - Ability to work independently and manage time effectively What We Offer - £14.00 per hour initially - Increase to £15.00 per hour following a successful 3-month performance review - Company electric vehicle provided for work-related travel - Structured support, training, and qualification pathway via idigitalhub - Consistent daily workload (8.5 hours per day) - Opportunity for ongoing further consultancy work at idigitalhub Engagement Terms - Signing of a Subcontractor Services Agreement is required prior to commencement

    No experience
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  • Customer Service Manager
    Customer Service Manager
    2 months ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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