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  • Assistant Manager
    Assistant Manager
    13 days ago
    £35000 yearly
    Full-time
    Cambridge

    WHY JOIN SUSHINOYA? Sushinoya is a fast-paced Japanese restaurant concept built around fresh food, strong standards and great service. As part of Kim’s Group, we’re continuing to grow our restaurants and create real development opportunities for people who want to build a long-term management career with us. THE ROLE As Assistant Manager, you’ll work closely with the General Manager to help run the restaurant across people, service, labour, standards and commercial performance. You’ll take ownership of shifts, coach the team, support recruitment and training, help manage the rota and labour, and step up to lead the restaurant when the GM is not on site. This is a hands-on role where you’ll be visible on the floor, close to the team and comfortable moving between service, people management and business controls. WHAT YOU'LL BE DOING · Leading full shifts and taking responsibility for opening, service and closing standards. · Supporting the General Manager with daily sales, labour and staffing decisions. · Helping build rotas that reflect forecast sales, team availability and labour targets. · Running team briefings, setting priorities and deploying the team effectively across the shift. · Coaching Supervisors and Team Members and following up on performance and development actions. · Supporting recruitment, interviews, trial shifts, onboarding and probation reviews. · Managing attendance, lateness, absence and day-to-day people issues appropriately. · Handling customer complaints and service recovery with confidence and professionalism. · Monitoring food safety, allergens, cleaning, security and daily compliance checks. · Supporting stock, ordering, waste control and availability with the kitchen and management team. · Reviewing customer feedback and helping turn recurring issues into practical actions. · Supporting cash-up, refunds, discounts, end-of-day controls and management administration. · Logging and escalating maintenance, equipment and operational issues promptly. · Providing clear updates to the General Manager and Area Manager on performance, risks and priorities. · Acting as the senior manager on site when required and taking full ownership of the restaurant. WHAT WE'RE LOOKING FOR · Previous experience as an Assistant Manager, Supervisor or Team Leader in a busy hospitality or retail environment. · Confidence leading a team and taking responsibility for a full shift. · Good understanding of labour, rotas, sales and basic commercial restaurant controls. · Strong customer-service skills and confidence handling complaints. · Experience coaching team members and giving clear, constructive feedback. · Organised and comfortable managing several priorities at the same time. · Good understanding of food safety, allergens and operational compliance. · Reliable, punctual and willing to take ownership rather than wait to be asked. · Clear communication skills and confidence working with both FOH and BOH teams. · Flexible availability, including weekends and peak trading periods. · A positive attitude and genuine ambition to progress into a General Manager role. WHAT WE OFFER · Competitive salary and a stable full-time contract. · Structured management training across people, labour, operations and commercial controls. · Hands-on development from the General Manager, Area Manager and Operations team. · A clear progression route toward General Manager for strong performers. · Experience running a full restaurant operation and developing your commercial management skills. · Opportunities across multiple Sushinoya and Kim’s Group locations. · A growing business where strong performance and ownership are recognised. · Staff benefits and discounts in line with company policy. YOU'LL BE A GREAT FIT IF... You like being involved in the whole business, not just one part of the shift. You’re comfortable leading people, making decisions and keeping standards high while still thinking about labour, sales and customer experience. You want real responsibility now and see Assistant Manager as the next step toward running your own restaurant.

    Immediate start!
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  • Senior Chef
    Senior Chef
    23 hours ago
    £14.95 hourly
    Full-time
    Cambridge

    In 2012, Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on... Nowadays we have over 20 award-winning pizzerias across the UK, we've got our own Pizza Academy where we run training workshops every day, and we're also a BCORP - something we're extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do! We work hard because we think pizza makes people happier. As a Senior Chef, you'll be a specialist in creating the best Neapolitan Pizza's, and for every guest to leave with a full belly, and already planning their next visit. You'll also be accountable for: • Team leadership., • Heath & safety compliance., • Stock management., • Successful guest pizza launches., • Kitchen maintenance management., • Pizza quality. Whilst skills are important, representing our values is just as important too. These shape our team culture. • 'Push Yourself' because we believe learning new skills and coming out of your comfort zone will help us improve as a team., • 'Be Yourself' means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work., • 'Respect Others' because everyone is welcome at Pilgrims and we're committed to creating an inclusive environment where people feel they belong., • 'Enjoy Yourself' because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. What's in it for you? • £14.95 ph +tronc., • Serious career development - We are opening 5 pizzerias this year & next., • On top of the standard 28 days holiday (full time), you will get an extra day for every year you work for us (up to 5 Years)., • After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday! Some of our favourite Pizza Perks include... • 1 extra day holiday as "Happiness Day' so you can do something that you love and makes you happy about outside of work., • Team trips to Naples & beyond to meet suppliers & try new pizzerias, • A tasty bonus every time you refer a friend to join., • Free food & espresso every day - whole menu available & also deals with other restaurants, • A free after-work drinks (soft, beer or gin), • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!), • Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you've got this far down the job advert, it might mean that we're a perfect match. Click the apply button and one of the team will reach out to you soon.

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