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Crisis Manager (Contract)Barnsley (Hybrid - 60% onsite / 40% remote)Up to £500 per day (Umbrella)Contract until November 2027OverviewAn exciting opportunity has arisen for an experienced Crisis Manager / Major Incident Manager to join a large-scale enterprise environment, taking ownership of critical service incidents and driving end-to-end recovery activities.You will lead the response to major incidents, coordinating technical teams, senior stakeholders and business leaders to minimise service disruption, restore critical services, and ensure effective communication throughout the incident lifecycleKey ResponsibilitiesLead and manage Major Incidents across complex enterprise environments.Coordinate technical and business stakeholders during service outages.Drive rapid service restoration and recovery activities.Chair incident bridge calls and escalation meetings.Provide timely updates to senior leadership and key stakeholders.Issue Major Incident communications and notifications.Ensure accurate incident documentation and lifecycle management.Facilitate post-incident reviews, root cause analysis and lessons learned activities.Work closely with Problem Management teams to prevent recurring incidents.Contribute to the continuous improvement of Incident Management processes and operational resilience.Essential ExperienceProven experience as a Major Incident Manager, Crisis Manager, Incident Manager or Service Operations Lead.Experience managing P1/P2/Critical incidents within large enterprise environments.Strong stakeholder management and executive communication skills.Experience facilitating incident bridges and coordinating cross-functional recovery teams.Solid understanding of Incident Management, Problem Management and Service Recovery processes.Ability to make informed decisions under pressure in time-critical situations.Experience operating within structured IT Service Management environments (ITIL).Desirable ExperienceFinancial Services, Banking or other highly regulated industry experience.Experience working within 24/7 operational environments.Exposure to operational resilience, risk management and governance frameworks.Key SkillsMajor Incident ManagementCrisis ManagementService RecoveryStakeholder ManagementExecutive CommunicationsRoot Cause AnalysisProblem ManagementITILOperational ResilienceRisk ManagementCandidate RequirementsBPSS eligible.Able to work via Umbrella company.Available to attend the Barnsley office 60% of the working week.Strong communicator with the ability to engage stakeholders at all levels.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

What we do? Aion Bank is a fully regulated European bank and credit institution, combining Vodeno’s cutting-edge, private blockchain-based platform with its ECB banking license, strong balance sheet, and deep regulatory expertise. Our mission is to provide a comprehensive suite of embedded banking solutions, enabling businesses to seamlessly integrate financial services into their offerings. As part of the UniCredit Group, Aion Bank and Vodeno will accelerate their digital banking offer in strategic markets and will act as a sandbox for innovation for the wider UniCredit Group. Aion Bank and Vodeno's existing Banking-as-a-Service (BaaS) offering across key European markets, including Germany and Poland, will see the bank embed its services - ranging from account access and deposits to lending, payments and loyalty programs - directly into non-banking digital platforms, facilitating seamless customer experiences. At Aion Bank, our biggest strength is our people—a team of highly intelligent, creative, and ambitious professionals who thrive in a fast-paced, innovative environment. We believe in delivering results while fostering a culture of passion and collaboration. We are currently looking for a BaaS Business Development Manager/Director in the UK ready to join our adventure and share our ambition. This is a truly unique opportunity for someone who has the ambition to play a crucial role growing business with clients across Europe. What you will be doing? Strategic planning: develop and implement comprehensive business development strategies to achieve company objectives. Identify and pursue new market opportunities to drive revenue growth. dentify and pursue new market opportunities to drive revenue growth. Actively contribute to business development strategies to achieve company objectives. Client acquisition: lead efforts in acquiring new clients. Cultivate and maintain strong, trust-based relationships with key clients Revenue generation: meet and exceed sales targets through effective lead generation, prospecting, and leading negotiations from start to finish Cross-functional collaboration: work closely with internal teams, including product development, legal & compliance, finance and delivery, to ensure seamless execution of business strategies Market analysis: stay abreast of industry trends, market dynamics and competitor activities. Conduct market research and analysis to identify emerging opportunities Skills you should have 5+ years of proven track record of success in business development within the fintech sector is a must. In particular you need to bring experience from selling BaaS or lending solutions Strong understanding of lending, financial markets & products and industry regulation Local knowledge of the Italian, French, Spanish or DACH market is a clear added value Ability to work autonomously and maintain high productivity in an international context Excellent communication, negotiation and interpersonal skills Strategic mindset with the ability to identify and capitalise on business opportunities Ability to communicate fluently in English. What we offer You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies. In line with our commitment to continuous learning, we offer an individual development budget to support your professional development. We will provide you with additional funds to cover private medical care. We believe in supporting our employees' overall health, including mental well-being. We offer coverage for psychological consultations should you ever need someone to talk to We offer a free premium bank account at UniCredit. We provide our team members with Apple MacBooks to ensure a seamless work and superior user experience. Our process We keep our recruiting process simple: Step 1: Talk with our Lead Recruiter about your experiences and ambitions Step 2: Meet with our Chief Commercial Officer to present and discuss your to date achievements Step 3: Meet with other Senior Leaders for final discussion Our note to you Diverse teams really are the best teams. Research shows that some candidates may hesitate to apply for a job unless they meet every requirement. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table. Please note that we may close a job posting early if we receive a large number of exceptional applications. Good luck! About us Read more about what we do on our _.

Crisis Manager (Contract) Barnsley (Hybrid - 60% onsite / 40% remote) Up to £500 per day (Umbrella) Contract until November 2027 Overview An exciting opportunity has arisen for an experienced Crisis Manager / Major Incident Manager to join a large-scale enterprise environment, taking ownership of critical service incidents and driving end-to-end recovery activities. You will lead the response to major incidents, coordinating technical teams, senior stakeholders and business leaders to minimise service disruption, restore critical services, and ensure effective communication throughout the incident lifecycle Key Responsibilities Lead and manage Major Incidents across complex enterprise environments. Coordinate technical and business stakeholders during service outages. Drive rapid service restoration and recovery activities. Chair incident bridge calls and escalation meetings. Provide timely updates to senior leadership and key stakeholders. Issue Major Incident communications and notifications. Ensure accurate incident documentation and lifecycle management. Facilitate post-incident reviews, root cause analysis and lessons learned activities. Work closely with Problem Management teams to prevent recurring incidents. Contribute to the continuous improvement of Incident Management processes and operational resilience.Essential Experience Proven experience as a Major Incident Manager, Crisis Manager, Incident Manager or Service Operations Lead. Experience managing P1/P2/Critical incidents within large enterprise environments. Strong stakeholder management and executive communication skills. Experience facilitating incident bridges and coordinating cross-functional recovery teams. Solid understanding of Incident Management, Problem Management and Service Recovery processes. Ability to make informed decisions under pressure in time-critical situations. Experience operating within structured IT Service Management environments (ITIL).Desirable Experience Financial Services, Banking or other highly regulated industry experience. Experience working within 24/7 operational environments. Exposure to operational resilience, risk management and governance frameworks.Key Skills Major Incident Management Crisis Management Service Recovery Stakeholder Management Executive Communications Root Cause Analysis Problem Management ITIL Operational Resilience Risk ManagementCandidate Requirements BPSS eligible. Able to work via Umbrella company. Available to attend the Barnsley office 60% of the working week. Strong communicator with the ability to engage stakeholders at all levels. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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By applying for this role, you consent to SGI contacting you by telephone regarding recruitment services, market updates, and relevant business opportunities. Source Group International Ltd is acting as an Employment Business in relation to this vacancy.

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Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced tr

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Access to business development.

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