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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 month ago
    £34000–£36500 yearly
    Full-time
    London

    We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

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  • General Manager
    General Manager
    1 month ago
    £40000–£45000 yearly
    Full-time
    Hammersmith Broadway, Hammersmith and Fulham

    General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements • Languages: Fluent in both English and Italian (advanced level required), • Experience: Proven management experience in hospitality, food service, or retail, • Skills: Strong organizational, communication, and leadership abilities, • Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!

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  • Sous Chef
    Sous Chef
    3 hours ago
    £14.5–£16 hourly
    Full-time
    Teddington

    Job Ref: COL1263 Branch: Bushy Park Location: Bushy Park, Teddington Salary/Benefits: £15,50 Contract type: Permanent Hours: Full Time Shift pattern: 8am / 17:30 Hours per week: Minimum 35 hours per week Posted date: 06/09/2026 Closing date: 06/10/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces with exceptional coffee, fresh ingredients, and high-quality café dining. Our cafés are bustling community hubs, offering a vibrant menu crafted with care. We're looking for a skilled and motivated Sous Chef to support the Head Chef in leading the kitchen team, maintaining high standards, and delivering outstanding food. If you thrive in a fast-paced kitchen environment, have a passion for fresh, seasonal ingredients, and enjoy mentoring junior chefs, we'd love to hear from you! What You'll Be Doing: • Supporting the Head Chef – ensuring smooth kitchen operations and high food quality., • Supervising food safety & hygiene standards – maintaining a safe, clean and compliant kitchen., • Preparing high-quality dishes – using fresh, seasonal ingredients to create our signature café menu., • Training & mentoring junior chefs – helping to develop skills and maintain consistency., • Managing food prep & cooking – ensuring consistency, speed, and presentation standards., • Overseeing stock management – supporting ordering, stock take, entering stock, and stock reconciliation., • Ensuring kitchen organisation – keeping a clean, efficient, and well-stocked work environment., • Working as part of a team – supporting colleagues to keep operations running smoothl What We're Looking For: • A skilled & passionate chef – with previous experience as a Sous or Senior Chef de Partie., • A hands on team player – supporting the Head Chef and leading by example., • A quality-obsessed cook – who takes pride in using fresh, seasonal ingredients., • An organised & efficient operator – experienced in stock control, waste management, and food cost control., • A problem-solver – able to think on your feet and handle the unexpected., • A flexible & adaptable attitude – happy to work weekends and peak periods like school holidays. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated Sous Chef looking for an exciting new opportunity, we'd love to hear from you. Nestled in the historic Bushy Park, The Pheasantry cafe resides amongst stunning woodland. We have looked to reflect the nature and atmosphere of the surrounding parkland within the cafe interior.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    1 day ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Experienced Flooring Estimator – New Build Residential
    Experienced Flooring Estimator – New Build Residential
    2 days ago
    Part-time
    Molesey

    We are an established flooring contractor specialising in the supply and installation of carpets, vinyl and wood flooring to the new-build residential market. Due to continued growth, we are looking to recruit an experienced Flooring Estimator to join our team. The Role The successful candidate will be responsible for preparing accurate and competitive tenders for new-build residential flooring projects, working closely with our clients, suppliers and internal contracts team. Key responsibilities will include: • Reviewing drawings, specifications and tender documentation, • Carrying out accurate flooring take-offs and measurements using digital take-off software, • Preparing detailed costings for carpet, vinyl and wood flooring packages, • Calculating materials, labour, wastage and associated costs, • Obtaining and reviewing supplier quotations, • Preparing and submitting competitive tenders, • Managing tender enquiries from initial receipt through to submission, • Liaising with housebuilders, developers and commercial teams, • Identifying value-engineering opportunities where appropriate, • Supporting the handover of successful tenders to our contracts/operations team The Candidate We are looking for someone with previous estimating experience within the flooring industry, ideally with experience of working on new-build residential developments. You should have: • Proven experience using digital take-off/estimating software, • Strong knowledge of carpet, vinyl and wood flooring, • Experience reading and interpreting construction drawings and specifications, • Excellent numerical and analytical skills, • Good commercial awareness, • Strong attention to detail and accuracy, • Confidence working independently and managing multiple tenders, • Good communication and organisational skills, • Experience dealing with housebuilders, developers or main contractors would be a strong advantage What We Offer This is an excellent opportunity to join a growing and established flooring business with a strong presence in the new-build residential sector. We offer a competitive salary based on experience, together with the opportunity to become an important part of our team as the business continues to grow. Job Type: Full-time Salary: Competitive / dependent on experience Location: West Molesey If you are an experienced flooring estimator with a strong understanding of the new-build residential sector and confident using digital take-off software, we would be very interested in hearing from you. Please apply with your CV and details of your relevant flooring and estimating experience.

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  • Head Baker
    Head Baker
    6 days ago
    £38000–£40000 yearly
    Full-time
    Teddington

    Job Ref: COL1276 Branch: Bushy Park Location: Bushy Park, Teddington Salary/Benefits: up to £40,000 per annum Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 01/10/2026 Closing date: 01/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our Bushy Park café is a beloved destination for locals and visitors, serving expertly baked goods, handmade pastries, specialty coffee, and quality food made with care. We're looking for a talented and creative Head Baker to take charge of our on-site bakery, producing exceptional breads, pastries, and sweet treats, while also developing exciting seasonal products to be featured across the wider Colicci business. If you have a passion for artisan baking, an eye for detail, and love experimenting with seasonal flavours, we want you on our team! What You'll Be Doing: • Leading the bakery team – ensuring consistency, training junior bakers, and inspiring creativity., • Baking with passion – crafting a variety of breads, pastries, cakes, and sweet treats using traditional methods and high-quality ingredients., • Developing new seasonal products – creating limited-edition bakes to showcase fresh, seasonal ingredients across Colicci's locations., • Managing production & stock – overseeing ordering, stock take, entering stock, and stock reconciliation to maintain efficiency and reduce waste., • Ensuring excellence in hygiene & safety – upholding the highest kitchen and food safety standards., • Collaborating with the Head Chefs & General Managers – ensuring our bakery offerings stay exciting, innovative, and commercially successful. What We're Looking For: • A passionate & skilled Baker – with expertise in artisan bread and patisserie., • A creative innovator – excited to experiment with flavours and develop seasonal products that set us apart., • A natural leader – experienced in team management, training, and mentoring junior bakers., • An organised & efficient operator – experienced in ordering, stock take, stock entry, and stock reconciliation., • A problem-solver – able to think on your feet and handle the unexpected, • A detail-oriented professional – ensuring precision in every bake., • A fast-paced operator – able to deliver high volumes while maintaining quality. Why Join Colicci? • Competitive salary + performance bonus – your success is rewarded., • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice., • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business., • Team discounts – enjoy 40% off across all our sites., • A supportive team culture – where passion thrives. Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* Ready to Lead Something Special? We'd love to hear from you. Nestled in the historic Bushy Park, The Pheasantry cafe resides amongst stunning woodland. We have looked to reflect the nature and atmosphere of the surrounding parkland within the cafe interior.

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  • Barista / all rounder
    Barista / all rounder
    10 days ago
    Part-time
    Gunnersbury, Hounslow

    Job SummaryARISTA COFFEE / Kew Bridge We are seeking a passionate and dedicated experienced Barista to join our dynamic team in ARISTA. As a Barista, you will play a vital role in creating a welcoming atmosphere for our customers while expertly preparing and serving high-quality beverages. Your attention to detail and commitment to excellent customer service will ensure that every guest leaves with a smile. Also We are seeking a dedicated and enthusiastic Kitchen Team Member to join our dynamic kitchen team. In this role, you will play a vital part in ensuring that our kitchen operates smoothly and efficiently, contributing to the overall success of our culinary offerings. You will be responsible for food preparation, maintaining cleanliness, and adhering to food safety standards while working collaboratively with your team. Responsibilities ResponsibilitiesPrepare and serve a variety of Coffee, hot and cold beverages, including coffee Art, tea, and specialty drinks.Maintain cleanliness and organisation of the workspace, ensuring compliance with food safety standards.Handle cash transactions accurately and efficiently, ensuring proper cash management.Manage time effectively to ensure prompt service during busy periods.Collaborate with team members to maintain a positive working environment and achieve daily goals.Participate in food preparation tasks as needed, ensuring all items are fresh and presented well.Assist in the preparation of food items according to established recipes and standards.Assist customers with their orders, providing recommendations and answering any questions they may have about the menu.Maintain high standards of food safety and hygiene throughout all kitchen operations.Help keep the kitchen area clean and organised, including washing dishes and sanitising surfaces.Support the team by managing time effectively to ensure timely service during busy periods.Perform basic maths calculations for portioning and inventory management.Collaborate with team members to ensure a positive working environment and efficient workflow.QualificationsPrevious experience in a café or similar environment is preferred but not essential. Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. Basic maths skills for handling cash transactions and managing orders accurately. Knowledge of food safety practices is an advantage. A passion for coffee and customer service, with the ability to engage positively with customers. Ability to work flexible hours, including weekends and holidays as required. Join us in delivering exceptional experiences to our customers while honing your skills in the art of coffee making! Knowledge of food safety practices is essential for maintaining a safe kitchen environment.Basic maths skills are required for measuring ingredients and managing portions accurately.Previous or a similar role is advantageous but not essential.Strong time management skills to handle multiple tasks efficiently in a fast-paced setting.A willingness to learn and adapt within a team-oriented environment is highly valued.Join us as a Barista/All rounder and Kitchen Team Member and contribute to creating exceptional coffee beverage & dining experiences for our guests! Job Types: Full-time, Part-time Benefits: Discounted or free foodEmployee discountWork Location: In person

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  • Dental Receptionist
    Dental Receptionist
    1 month ago
    £12–£14 hourly
    Part-time
    Chessington

    Family Dental Care (FDC) provides high-quality NHS and private dental care to patients of all ages in Chessington. The practice offers a full range of services, including general dentistry, dental implants, orthodontics, teeth whitening, Invisalign, hygiene services, emergency dental care, and facial aesthetics. FDC is known for its friendly, experienced team and patient-centered approach, focusing on comfort, clear communication, and tailored treatment plans. New patients are welcome and can book appointments online or by phone, making access to care straightforward and convenient. Role Description This is an on-site Dental Receptionist role based in London. The Dental Receptionist will greet patients, manage check-in and check-out processes, and ensure a welcoming and professional front-desk experience. Responsibilities include handling incoming phone calls, responding to patient inquiries, booking and updating appointments, and maintaining accurate patient records in practice management systems. The role also involves coordinating with clinical staff, managing payment processing, and supporting the smooth daily operation of the practice. The Dental Receptionist will uphold patient confidentiality and contribute to a calm, organized reception area. • Candidates should possess strong Appointment Scheduling skills, including managing calendars, coordinating follow-up visits, and handling changes efficiently., • Candidates should possess basic Dental Care awareness to understand common treatments, terminology, and patient pathways within a dental practice., • Candidates should possess professional Phone Etiquette skills, including clear communication, polite call handling, and accurate message-taking., • Candidates should possess excellent Communication skills, with the ability to interact respectfully with patients and team members from diverse backgrounds., • Candidates should possess core Receptionist Duties capabilities, such as front-desk management, record keeping, and payment handling., • Relevant experience in a dental, medical, or healthcare reception environment is beneficial., • Strong organizational skills, attention to detail, and the ability to multitask in a busy setting are desirable., • Proficiency with basic computer applications and practice management or booking systems is an advantage., • Training or qualifications in customer service, administration, or healthcare support are beneficial.

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  • Junior Sous Chef
    Junior Sous Chef
    1 month ago
    £15 hourly
    Full-time
    London

    We are looking for a passionate, reliable and experienced Junior Sous Chef to join our kitchen team for the opening of our new restaurant in East Sheen. This is an exciting opportunity to join the team from the beginning and play an important role in establishing the kitchen, supporting the Head Chef and helping to maintain consistently high standards from day one. THE ROLE As Junior Sous Chef, you will work closely with the Head Chef to ensure the smooth running of the kitchen during service. You will be expected to lead by example, support the wider kitchen team and maintain high standards of food quality, cleanliness and organisation. RESPONSABILITY • Support the Head Chef with the day-to-day running of the kitchen., • Assist with the preparation and execution of lunch and dinner services., • Ensure dishes are prepared and presented consistently to a high standard., • Lead and support the kitchen team during busy services., • Maintain excellent standards of food hygiene, cleanliness and organisation., • Assist with stock control, deliveries, ordering and kitchen organisation., • Ensure food preparation is carried out efficiently and according to the required standards., • Monitor portion control, food quality and minimise waste., • Support with training and development of junior members of the kitchen team., • Communicate effectively with the front-of-house team to ensure smooth service., • Step up and take responsibility for the kitchen in the absence of the Head Chef., • Follow all food safety, health and safety and company procedures. REQUIREMENTS • Previous experience as a Chef de Partie or Junior Sous Chef within a high-end restaurant., • Excellent organisation and time-management skills., • Ability to remain calm and lead effectively during busy services., • A good knowledge of English is essential for this role. Understanding of Italian would be an advantage., • Knowledge of Italian Cuisine is a plus., • Reliable, punctual and professional. The restaurant will currently operates Tuesday to Sunday, offering lunch and dinner service. As the restaurant grows, we plan to open 7 days a week for both lunch and dinner. The role therefore requires flexibility and availability across the week, including evenings, weekends and late finishes. Please check your commute to East Sheen before applying.

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  • Sous Chef - Richmond
    Sous Chef - Richmond
    1 month ago
    £15.5 hourly
    Full-time
    London

    Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces with exceptional coffee, fresh ingredients, and high-quality café dining. Our cafés are bustling community hubs, offering a vibrant menu crafted with care. We’re looking for a skilled and motivated Sous Chef to support the Head Chef in leading the kitchen team, maintaining high standards, and delivering outstanding food. If you thrive in a fast-paced kitchen environment, have a passion for fresh, seasonal ingredients, and enjoy mentoring junior chefs, we’d love to hear from you! What You’ll Be Doing: • Supporting the Head Chef – ensuring smooth kitchen operations and high food quality., • Supervising food safety & hygiene standards – maintaining a safe, clean and compliant kitchen., • Preparing high-quality dishes – using fresh, seasonal ingredients to create our signature café menu., • Training & mentoring junior chefs – helping to develop skills and maintain consistency., • Managing food prep & cooking – ensuring consistency, speed, and presentation standards., • Overseeing stock management – supporting ordering, stock take, entering stock, and stock reconciliation., • Ensuring kitchen organisation – keeping a clean, efficient, and well-stocked work environment., • Working as part of a team – supporting colleagues to keep operations running smoothl What We’re Looking For: • A skilled & passionate chef – with previous experience as a Sous or Senior Chef de Partie., • A hands on team player – supporting the Head Chef and leading by example., • A quality-obsessed cook – who takes pride in using fresh, seasonal ingredients., • An organised & efficient operator – experienced in stock control, waste management, and food cost control., • A problem-solver – able to think on your feet and handle the unexpected., • A flexible & adaptable attitude – happy to work weekends and peak periods like school holidays. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives *Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you’re a motivated Sous Chef looking for an exciting new opportunity, we’d love to hear from

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  • Bar Staff
    Bar Staff
    2 months ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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