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Chinese Speaking Data Analyst Responsibilities The job holder is responsible for collecting and analysing relevant operational data on various business and requirements; monitoring business performance through analysing and providing support for business growth needs. • Gather the open order, stock data and sale data on a monthly basis and combine them together, • Responsible for monthly analysis of open order, inventory data and sales data on: 1. Hikvision Baseline Products, 2. Marketing Promotion Materials • Create various sales reports in Qlik and maintain the database, • Analyse the answering rate, the number of answers, and the opening and closing status of the case for call centre for understanding the service efficiency of the corresponding department., • Collect customer data of exhibitions, road shows, trainings, etc., summarize and refine valuable data to the CRM system and divert it to the business department, • Combine and promote HQ product promotion strategies to analyze and manage distributors' purchasing data and inventory data., • Manage customers by different levels in POS data (VASP/Sub distributor /unauthorized accounts) and output analysis reports on a monthly basis;, • Carry out other duties assigned by the line manager Ideal Candidate • Have relevant work experience., • Advanced Excel skills, • VBA and Python Programming ability Benefits • Regular Company Events, • Company pension, • Life Insurance, • Sick pay, • On-site parking, • 25 days of annual leave plus bank holidays

Lead Critical Systems Technician – London £49k + Huge In house Benefits Days Monday to Friday 0800 – 1600 Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department’s overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The Engineering team comprises <56 FTE and covers the building's (x3) core properties located in London & Essex. The London properties comprise (x2) properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. The scope of services to be provided by the engineering Technician includes, but is not limited to: • Responsible for supporting reactive maintenance tasks allocated via the IWMS., • Update both planned and reactive maintenance tasks within the IWMS system., • Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365., • Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime., • Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems., • Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management., • Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system., • Across office and engineering environments, undertake measurements and surveys as directed., • Support statutory testing of all Life Safety systems across the portfolio., • Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks., • Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report., • Participate as an Authorised Person (LV) – Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW., • Complete all allocated annual training and performance objectives., • Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others., • Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards., • Contribute to encouraging and embedding a strong team-working and continuous improvement environment., • Participate in the weekly On-Call technical support rota to support incident response across all (x3) sites. Requirements • Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject., • IOSH Operating Safely qualification., • Security Vetting to SC Clearance – will be provided by the company., • Experience with IWMS planned and reactive maintenance tools using handheld HMI., • Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems., • Demonstrable Authorised Person experience at HV or LV system operation., • Experience operating within a defined Safe Systems of Work (SSoW)., • Knowledge of statutory and compliance obligations relevant to engineering systems., • Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs)., • Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits • 26 days annual leave, • Interest-free season ticket loan, • Private health insurance, • Dental insurance (level 1), • Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf., • Life assurance of 4 x pensionable salary, • Flexible benefits package of 8% of base salary. This can be taken as cash or used to buy from a range of benefits including up to 12 days additional leave, gym memberships, private health insurance for partner/family and much more.

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. Are you an experienced Control Systems Engineer, with PLC and SCADA experience, eager to work in a highly regulated defence environment? We are seeking skilled engineers to join our team. This position offers the unique opportunity to design, develop, and maintain cutting-edge PLC and HCI solutions for our naval platform management systems, deployed on the UK submarine fleet. You will play a critical role in both the development of the product and the continued support in regard to in-service and through life operational capability, supporting mission-critical naval operations. This role is ideal for engineers familiar with Siemens PLCs and large infrastructure SCADA solutions, with a specific focus on functional safety and product security. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Capture, interpret and develop customer requirements, • Produce technical documentation in accordance with company/customer procedures, • Specify, design and test solutions for PLC control systems, • Manage data communications with third party equipment, • Develop PLC software from multiple design formats such as Block Diagrams, Flow Charts or Pseudo Code, • Validate software designs through analysis and test, • Support the preparation of contract changes and proposals, • Be aware of and comply with company standards of conduct and all relevant statutory requirements, • Provide input to project meetings and team briefings, • Undertake any other reasonable task as requested Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Design and integration of large-scale PLC Control Systems based on Siemens S7-300/400 (Step 7 Professional Classic)., • Experience of Fault Tolerant, High Availability and Safety Integrated PLC Solutions, • Experience of Industrial Communication protocols and networking standards such as; Profibus, Profinet, EtherNet/IP, ModBus, TCP/IP, UDP and ASCII, • Production of technical documentation, • SCADA/PLC interfacing and driver configuration, • Software development lifecycles, processes and procedures, • 5+ years in a PLC engineering environment, • Understanding of testing and commissioning, • Degree, HNC, HND or equivalent in Electrical/Electronic engineering or a related discipline e.g. C&I engineering, Systems engineering, • Experience within Defence, Maritime (Ship’s machinery and control systems), Aerospace, or a similarly regulated industrial sector (e.g. Oil & Gas, Pharma or PetroChem) Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • End-to-End Involvement: Be part of a team responsible for the development of ICS products, playing a critical role in ensuring the security, performance, and compliance of these cutting-edge systems., • Innovative Projects: Work on the design and delivery of next-generation infrastructure for naval platforms, contributing to national defence and global security efforts., • Professional Growth: Take advantage of opportunities to grow your skills through training, certification, and experience in the defence sector, especially in areas like vulnerability management, asset management, safety and cybersecurity for industrial systems., • Impactful Work: Work in a regulated environment with tangible real-world outcomes, ensuring mission-critical systems are secure, compliant, and ready for deployment on some of the world’s most advanced naval platforms. Ready to apply? If you are a seasoned PLC Control Systems Engineer, looking to take on the challenges of working in a regulated defence environment and are excited by the prospect of delivering industrial control system solutions to a unique and exciting platform, whilst adhering to best practice regarding cybersecurity, functional safety and product development, we want to hear from you! Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Previous experience in sales or customer service is not required; however previous retail, call centre, hospitality, marketing, customer service or sales experience is welcome. Customer Sales Representative - Full time equivalent - No Experience Required!. Are you ready to launch a long-term career

Technical Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous improvement. Whether you're supporting a high-level call or helping a colleague through a technical issue, your contribution matters. We look out for one another, adapt to change, and uphold the highest standards of professionalism and discretion.g If you are looking for an interesting role in a unique environment, this position offers a great opportunity to be part of a supportive and dynamic team. Responsibilities You will carry out many duties in this role, but the following are an important part of your daily work: • Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7., • Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols., • Manage national and international conference calls, connecting Cabinet Ministers, senior officials, and global leaders with clarity and confidence., • Safeguard infrastructure, delivering round-the-clock cyber and telephony monitoring to uphold the integrity and confidentiality of all channels., • Authenticate and route incoming calls, using the digital call management system to verify identities, manage messages, and support staff on the move., • Respond to secure line activity, monitoring and logging calls for security purposes and escalating incidents or technical issues to the appropriate teams., • Keep internal systems sharp, maintaining up-to-date telephone directories and reporting faults to ensure operational excellence., • Support national resilience, participating in Business Continuity operations and adapting to alternate work sites when required., • Deliver exceptional caller experience, offering tailored, courteous, and professional assistance to internal and external stakeholders., • Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: • Outstanding customer service - Calm, confident, and responsive under pressure., • Team player - Collaborative, supportive, and reliable in a fast-paced environment., • Self-starter - Able to work independently and make sound decisions., • Clear communicator - Strong verbal skills and active listening., • Organised and efficient - Skilled at managing time and priorities., • Tech-savvy - Confident with ICT systems and telephony tools., • Desirable Skills & Experience:, • Experience in a contact centre or similar high-volume environment., • Familiarity with Microsoft Teams and other video call systems to set up meetings and calls., • Multilingual abilities are a plus. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Our Mission and who we are ‘To be the world’s most trusted currency partner’ At Lumon, we help individuals and businesses move money across borders - smoothly, securely, and cost-effectively. With operations in 150+ countries and support for over 40 currencies, we combine competitive, bank-beating exchange rates with a personal, human touch. Whether it’s buying property abroad, managing international business costs, or sending money home, every customer gets access to a dedicated currency specialist - alongside our digital FX platform - for expert support tailored to their needs. We’re regulated by the FCA and the Central Bank of Ireland, handling billions in transfers each year for over 70,000 private clients and 2,500+ businesses. Backed by Pollen Street Capital, we’re in an exciting phase of growth - scaling across Europe and expanding our tech and services. The Client Engagement Team Our Client Engagement team acts as the bridge between our clients and the services we provide. We’re the first voice clients hear and the ongoing support they rely on. Whether it's guiding new customers through onboarding or helping long-standing clients navigate our services. The team is collaborative, fast-paced, and genuinely invested in building strong relationships. In a nutshell, In this role, you’ll be working exclusively with prospective client enquiries generated through our partnership with Rightmove, the UK’s largest property portal. These are individuals who have shown interest in buying property overseas - giving you a valuable starting point for meaningful conversations. Your primary focus will be to reach out to these prospective clients, understand their needs, and introduce them to how Lumon can support their international payment requirements. This is a great opportunity for someone at the beginning of their career who is keen to develop commercial experience in a fast-paced, client-facing role. We’re looking for someone who is approachable, articulate, and genuinely passionate about delivering exceptional customer service. You’ll need to be comfortable speaking with new people over the phone, with a confident and professional telephone manner that builds trust from the first conversation. While prior experience in the foreign exchange market is not required, an interest in the economy, current affairs, or global markets will help you quickly get to grips with the industry and have more informed conversations with clients. Full training will be provided, so curiosity, enthusiasm, and a willingness to learn are more important than technical knowledge. Your day to day will be the following… • Be the first point of contact for new enquiries via key channels - with a specific focus on enquiries provided through our partnership with Rightmove, • Connect with clients at the right time to introduce our services and explain how we can meet their needs, • Build rapport and qualify the client’s interest, ensuring their suitability for our services, • Open high-quality trading accounts for new customers, • Hit core KPIs around call volume, registrations, and time on the phone, • Seamlessly handover qualified active opportunities to the dealing team, • Represent Lumon’s values and professionalism in every interaction You should apply if... • A recent graduate or someone early in their sales career who is eager to learn and develop within a sales or client engagement role, • Strong communication skills, both verbal and written - confident on the phone and professional in approach, • A proactive attitude - you’re someone who takes initiative and is comfortable making outbound calls to prospective clients, • Ability to manage your time effectively, stay organised, and work towards team and individual goals, • Resilience and motivation - you're comfortable handling objections and see challenges as opportunities to grow, • Minimum of GCSE (or equivalent) passes in English and Maths Desirable • Experience in a customer-facing or telephone-based role (e.g., retail, hospitality, sales, or call centre), • Familiarity with outbound calling or working with warm leads, • Interest in current affairs, financial markets, or international business Don't worry if you're new to foreign exchange – many of our top performers started with no prior knowledge. If you’re curious and coachable, we’ll support your growth every step of the way. The interview process Our interview process involves three main stages. We promise not to ask you any brain teasers or trick questions! • Initial video screen with our Talent Acquisition Specialist, • 30-minute video interview with the Hiring Manager, • Final in-person interview with the Hiring Manager and Head of Private Client Revenue Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process please reach out if you do have any specific questions. Please also let us know if there's any adjustments you need to make your application process easier for you. Our benefits • 25 days of annual leave, plus bank holiday, • One day off on your birthday, • 2 additional days off for ‘Moments that Matter’, • Monthly lunch and social events, • Medicash health scheme, • Cycle to work scheme, • Season ticket loan, • Salary Sacrifice Pension, • 4x Life Assurance

HCLTech’s Microsoft Business Applications Practice (MBAP) is seeking a D365 CE (CCaaS & Customer Service AI) Solution Architect to join our award-winning and growing team. This individual will collaborate with business analysts and other team members to determine the best design approach regarding the overall solution including system design, data integration and migration. The D365 CE (CCaaS & Customer Service AI) Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Role Summary We are looking for a Solution Architect with deep expertise in Dynamics 365 Customer Engagement, specializing in Contact Centre as a Service (CCaaS) solutions. The ideal candidate will have a proven track record of architecting and delivering end-to-end service experiences that combine Copilot Service Workspace, omnichannel routing including channels: email, chat and voice, AI-driven agent assist, and telephony integration. You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture • Own the end-to-end solution design for CCaaS implementations on Dynamics 365, covering customer service, omnichannel engagement with handoff to live agents from Copilot Studio bots, • , and AI capabilities., • Lead the design of the Copilot Service Workspace, configuring and extending for agent productivity and efficiency., • Architect solutions leveraging AI for Agent Assist, including real-time suggestions, knowledge surfacing, and context-aware automation., • Collaborate with HCLTech Architects to define the chatbot strategy using Copilot Studio., • Design AI for Supervisors including real-time dashboards, conversation intelligence, and sentiment analytics., • Oversee the integration of telephony systems (e.g., Genesys, NICE, Five9, Azure Communication Services) into Dynamics 365 via certified connectors or custom middleware., • Working with the Data Architect to define data strategy and architecture for interaction history, customer profile unification, and insights-driven routing., • Ensure robust governance across environments, security roles, compliance, and performance management. Technical Leadership • Collaborate with developers, functional consultants, and client architects to deliver scalable, supportable designs., • Review and approve solution documentation including architecture blueprints, integration specs, and API definitions., • Lead technical workshops and architecture governance boards with stakeholders and vendors., • Contribute to pre-sales solutioning, technical scoping, and effort estimation as required., • Able to help resolve design conflicts or business process decisions across streams., • Provide support to lead coordination of the various teams/workstreams to ensure team is not working in silos. Required Skills and Experience • 6+ years of experience in Dynamics 365 CE, and are up to date with Copilot Service and Omnichannel and have had recent experience here., • Proven experience delivering Contact Centre solutions with voice, chat, social, and third-party telephony integrations., • Strong command of Copilot Service Workspace configuration and extensibility (e.g., session templates, macros, app profiles)., • Expertise in AI-powered features: agent assist, conversation intelligence, call transcription, sentiment scoring., • Experience with Power Platform, including Power Automate, Power Apps, and Power Virtual Agents., • Solid knowledge of Azure components such as Azure Communication Services, Bot Framework, Logic Apps, Cognitive Services., • Understanding of DevOps practices, solution lifecycle, and CI/CD pipelines for D365 solutions., • Excellent communication skills with the ability to engage business and technical stakeholders alike. Desirable Qualifications • Microsoft Certified:, • Dynamics 365 Customer Service Functional Consultant Expert (MB-230), • Power Platform Solution Architect (PL-600), • Experience integrating with CCaaS platforms such as Genesys Cloud, NICE CXone, Five9, Amazon Connect, or Twilio., • Exposure to Copilot for Service, Unified Routing, and Omnichannel Voice., • Familiarity with regulatory and compliance requirements around data privacy and call recording (e.g., GDPR, PCI-DSS). HCL Tech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance

Our client welcomes candidates with backgrounds in customer service, sales assistant, marketing, sales, direct sales, field sales, warehouse operative, retail, call centre, shop assistant, bartender, hospitality, marketing assistant, front of house, kitchen porter, care assistant, canvassing and any

Sales Assistant - No Experience Required. (Immediate Starts based in London) Bring your drive, enthusiasm and passion to our clients sales and marketing company and they will give you the best mentoring in the business for you to be a success! They need enthusiastic, ambitious and bubbly people to join their fantastic sales and customer service network in London, to help them expand even further and cope with the client demand! The start of this year was booming and our client would love for YOU to join in their success. What’s involved: • Being the front line of their dynamic sales and customer service network, • Representing some of the well known brands in the UK to customers face to face in event environments in the London area, • Providing cutting edge customer service as standard Some of the advantages they can provide you with: • Fantastic commission based earnings with the option for commission only or commission plus a day rate, both with incentives and bonuses for hitting targets., • The opportunities for national and international travel, • Great social calendar, • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities, • An immediate start for the right candidates, • Full product and client guidance, • The opportunity to build your skills and experience from the ground up The key attributes they are looking for are; • Positive and pro active, • Professional manner and appearance, • High customer service standards, • Strong English speaking skills, • Willingness to travel both nationally and internationally These are field based; face-to-face opportunities within event environments, and this company is keen for you to make a real success of your new self employed career. All income is from fantastic commission-based earnings plus day rates and amazing incentives! Don't miss out. Apply online now! If you have any kind of experience in sales, customer service, marketing, promotions i.e. sales assistant, retail manager, direct sales, field sales, call centre, customer service assistant, sales representative, sales manager, campaign management, events coordinator or any kind of hotel, front of house or bar experience, this will really help you get a head start in this field based opening as you will already have some great face to face customer service / sales skills. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4-5 full days per week. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Entry Level Sales Role (Central London) - Immediate Starts Available - Take the first step in your sales journey and unlock your potential. Are you ready to join a dynamic company where you can grow and thrive? Located in London, our client's sales and marketing company is well-established, successful, and continuously growing. As a result, they are looking to expand their team, with bubbly and enthusiastic individuals, to work on ongoing, face-to-face field sales campaigns on a full time equivalent basis. This role will include the following aspects: • Develop and implement innovative strategies to drive brand awareness and sales, • Deliver professional and exception customer service by addressing inquiries and providing product information, • Work closely with the team to refine sales pitches and strategies that drive better results, • Travelling to various locations as needed, • Extensive mentorship and development programmes to boost your knowledge and skillset, • Growth and progression opportunities in a fun, lively and fast-paced working environment, • Fantastic social networking events and travel opportunities, • Uncapped earnings with exciting competitions and weekly bonuses Previous job experience in these areas is not essential as our client will provide access to sales coaching and client product/services training. If you would like to kick-start your career in sales, marketing, or customer service, apply online now by clicking the 'Apply' button and completing the online job application process. Please ensure that you attach your up-to-date CV and contact details so the recruitment team can get in touch with you as soon as possible! This is a self-employed role, with fantastic commission only earnings, as well as incentives so no prior experience is needed as access to client product/service training will be provided. This role offers a flexible, full time equivalent schedule and financial bonus's and incentives to supplement earnings and reward hard work and hitting targets. Our client welcomes candidates with any previous work experience in the following roles: customer service, sales representative, direct sales, field sales, warehouse, retail, call centre, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing, and any other customer service or sales role. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week. ROLES ARE BASED IN LONDON! *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. Its important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. What youll do: * • Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution., • Providing first level support and ownership for all incidents and requests, • Initial incident triage of all requests, • Ensuring timely call resolution to achieve SLAs, • Meeting Service Desk (KPI) Key Performance Indicators, • Pro-active contact with suppliers including escalations when necessary, • Have direct liaison with our customer on the phone, email and via bespoke systems for the role Who you are: If you care about good customer service and have worked in a 24/7 Service Centre, Service Desk or Customer Service environment then this might be the next step in your career as training will be given. Key Requirements: * • Ensure that excellent customer service is maintained and delivered to the highest standard, • A practical and proactive approach to the 24*7 Service Desk Operation, • Deliver customer service to the highest standard, • Strong Customer Service Skills, • A positive approach to problem solving, • This role will be on a shift rotation of 4 on, 4 off, working 12-hour shifts Days and Nights. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • 25 shifts holiday per year and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Were passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #TJ-ONSITE

Retail, Hospitality, Bar work, Warehouse, Sales, Sales Assistant Customer Service, Call Centre etc). Customer Sales Assistant - Immediate Starts Available! - London (No Experience Required). They provide full sales and product coaching for everybody in their team, however, any experience in a custom

Previous experience in sales or customer service is not required as you will have access to full client and product specific coaching; however previous retail, call centre, direct marketing, warehouse, hospitality, creative, sales, or bar and restaurant experience is welcome. This is a great opportu

Previous experience in sales or customer service is not required as you will have access to full client and product specific coaching; however previous retail, hospitality, call centre, warehouse, direct marketing, customer service or sales experience is welcome. Customer Sales Assistant - Step into

Entry Level Sales Assistant - Immediate Start Looking for an exciting new role? Looking to grow your sales career in London? Start a fresh new opportunity in London with this fantastic sales role offering great progression and amazing national and international travel opportunities, along with a highly flexible schedule, 4-5 full days a week Mon-Sat, no rota, shift patterns or covering for other sales assistants. Have you worked in a bar, retail or hospitality environment and would now enjoy an opportunity to represent clients within a fun, motivated and well established and lively sales and customer service company? Based in the City Centre of London, this company has quickly become one of the most successful sales and customer service companies in the country and due to client demand are constantly growing. As a result, they are looking to recruit for their company to assist within field sales, event environments and individuals who are passionate about customer service. The role includes the following aspects: • Customer Service, • Sales, • Marketing, • Promotions, • Team Work Previous Experience in these areas is not essential as this company provides access to full sales, customer service, client and product training. If you would like a NEW career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible! No experience is necessary in this self-employed role as access to full client and product training will be given to help you achieve the most out of the commission only plus incentives and bonuses structure. Our client welcomes recent graduates and candidates with any previous experience in the following areas: customer service, sales representative, marketing, direct sales, field sales, retail, call centre, warehouse bar manager, bar worker, hospitality, care assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Define Possible at Northrop Grumman UK £60,000 - £70,000 At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. As a Proposal Manager, you are a key part of the Northrop Grumman ‘Bid Engine’ supporting the BD and capture managers and bid teams in delivering successful tenders. You will be responsible for the timely delivery and quality of a proposal, with direct oversight and control of the proposal process, operating from the Pre-Proposal Preparation phase through to Post-Submittal of the Northrop Grumman Business Acquisition Process (BAP). You will work across all NGUKL customer accounts and be responsible for bids in the fields of next generation Air Force, cyber security, ISR, Communications, Radar and Command and Control, ranging from small study or research openings to significant size and scale multi-£m, multi-year deals. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. You will be joining an established, energized, collaborative and supportive business development team who are focused on delivering growth for our customers and stakeholders at a time where Northrop Grumman UK is experiencing unprecedented growth. Key Responsibilities • Drive the ultimate generation of a proposal, outlining the proposal structure as required by the Request For Proposal (RFP), setting the schedule and allocation of section / contribution responsibilities to the relevant subject matter expert, • Manage the proposal team contributions / inputs as appropriate to establish a competitive and ultimately market differentiating proposal, • Continuously monitor progress and content of inputs to ensure that the RFP requirements are being suitably answered, the content is of suitable quality and coherence across the submission, • Coordinate the collection and accumulation of cost, scheduling, and performance elements from all relevant functional departments, • Develop and own the internal stakeholder management process for each submission, • Research and analyse historical data and project experience to support proposal efforts, • Ensure compliance with the business acquisition process and internal company procedures, • Establish and develop the tools and techniques to continuously enhance the quality of our bid submissions, assessing market best practice and its applicability in order to support the evolution of our competitive bid approaches, • Manage the key in-process proposal submission reviews to ensure that our offer is suitably and independently reviewed and challenged to ensure it best represents our offer, our approach and our capabilities, • Ensure each proposal team benefits from previous lessons learnt and as such ensures that each submission is better than the last, • Provide clear and concise proposal status reports to all relevant internal stakeholder on a regular and suitable periodic basis, • Develop effective collaborations with the proposed industrial partners to ensure their contributions are suitably framed and contextualised in a manner consistent with the main submission General Operational duties • Attend Business Development and other functional department meetings as required, • Remain compliant with all applicable NGUKL / Command Media Processes and procedures Person Specification Essential Qualifications/Experience • Experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution, • Clear demonstrable experience in product, service and complex bid documentation, • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business, • Relevant experience of people management and leadership Desired Qualifications/Experience • Previous experience in commercial or government proposal work, • Familiar with online tender submission tools Competency/Skill requirements • Able to review, challenge, highlight issues and recommend improvements to proposal contributions, • Strong but collaborative individual with the confidence and integrity to earn internal stakeholders confidence, • Competent in the interpretation of tendering instructions, • Can recognise what is needed to create a complete and compliant submission, • Exceptional attention to detail, • Adept at problem-solving, able to develop solutions to a variety of very complex problems, • Excellent interpersonal skills, able to engage effectively with all audiences/stakeholders, • Proactive team worker, equally self-motivated and able to work autonomously, • Highly-organised, adept at workload management, prioritising appropriately to meet deadlines under pressure, • Able to handle multiple projects simultaneously, • Thrives in a dynamic and challenging environment, • Proficient MS Office and MS Project user, • Highly competent in PowerPoint and face-to-face presentation delivery, • Strong customer orientation, • Fluent in written and spoken English, • An engaging and ‘can do’ attitude, able to influence opinion and decisions Other requirements • Travel requirements: some national travel may be required to attend team and customer meetings and training activities. Occasional international travel may be required, • Clearance requirements: Must be able to gain and maintain UK Government clearances, • Must be able to work overtime and weekends as required, • Valid UK driving licence and passport holder Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Extensive experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution, • Clear demonstrable experience in product, service and complex solution bid proposal development and delivery within the defence, security and government sectors, • Evidenced track record of people management and leadership, building high-performing delivery teams operating under pressure, • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business, • Line management experience, leading and growing talented individuals into high-performing teams, • Multi-discipline team leadership experience (up to 20 individuals) to achieve excellence in proposals delivery Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you.

Sales Advisor (Entry Level) - Immediate Start - Full Time Equivalent Availability - Central London. Considering a fresh start in a new field? Are you ready to join a team that recognizes your determination and rewards your success? Don’t waste any time! This is your opportunity to experience a fresh start in a fun, engaging and exciting company environment with our well established client. This is a fast paced role with great career progression opportunities! Our client is one of the countries leading Sales, Customer Service and Marketing companies based in Central London. Their recent growth has led to opportunities for driven, enthusiastic and tenacious individuals, to join their fantastic team, thrive within the company and grow alongside it. You will receive a high standard of training and support within the company’s effective development programme, ensuring that you're ready to hit the ground running! Benefits of Joining This Company: • The opportunity for individual career progression, • The chance to join a dynamic and vibrant company culture, • Your effort being fully recognised and rewarded, • The ability to enhance your face-to-face communication, sales and customer service skills Are you someone who thrives on motivation and enjoys connecting with people? Ready to bring a sales mindset and become a key member of a supportive team? If you answered yes, live within the London area, with full time equivalent availability, then this will be the perfect role for you! If you think you’ve got what it takes to be a valuable member of our clients team, hit the APPLY button. This is a full time equivalent, self-employed role with uncapped commission-only earnings within face-to-face field sales campaigns in event environments in the London area. No experience is required, however, experience in customer service, retail, front of house, shop assistance, field sales, warehouse, call centres, marketing, and bar work is more than welcomed. This role offers a financial bonus's and incentives to supplement earnings and reward hard work and hitting targets. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week. Are you ready to earn £24k-£30k per annum, OTE? Apply Now! Roles are based in London City Centre. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Mobile Vehicle Technician Esher Salary: £53,720.98 (OTE £58,000) Hours: 40 hours per week without a set roster. This means you will receive your roster seven days in advance, while the core hours that you are scheduled to work will be sent three days in advance. You will work within the hours of 0600 and 0200. Your shift patterns will include evenings, early mornings, weekends and bank holidays. Ref: 28619 We have an exciting new job vacancy available for a Roadside Technician covering the Esher area. My client is one of the most recognisable and leading vehicle breakdown companies in the UK and they're rapidly growing making it the best time for a Mobile Vehicle Technician to Join. If you're a Mobile Vehicle Technician or a Vehicle Technician looking to get into Mobile then apply now! Roadside Vehicle Technician Benefits: No additional travel time - start and finish on your driveway Training from day 1 A fully equipped state of the art company vehicle with tools and uniform 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering Family leave support including paid time off, flexibility and resources to help balance work and family commitments Car salary sacrifice scheme after 12 months of employment, where youll enjoy significant tax savings, including electric vehicle options Free breakdown cover for you and your household Access to a broad range of career progression opportunities and industry leading training Company life assurance linked to pension Flexible benefits site providing numerous benefits including health and wellbeing Roadside Vehicle Technician role: Working closely with the breakdown team you will be tasked with attending breakdowns to diagnose issues they have. Working on the vehicles to ideally get them back on the road otherwise making sure the vehicle goes back to the workshop. Identifying problems and advising the customer on the vehicles issues. Vehicle servicing & general maintenance including electrical & vehicle Diagnostics. Mobile Vehicle Technician / Roadside Technician are the face of the business so its important you deliver exceptional Customer Service. Roadside Vehicle Technician Requirements: Must have a minimum or equivalent to NVQ,IMI or City and Guilds level 2 Vehicle maintenance and Repair Must hold a full UK driving licence Consultant James Lynam Octane Recruitment VTSTH Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Service Centre Operator - FTC 12 months Job Description At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a firstclass service to its customers. This role is a 12 month fixed term contract and will be based from our Feltham depot TW14 0AF and will work 12 hrs shifts, 4 on 4 off days and nights. What youll do: * • Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution., • Providing first level support and ownership for all incidents and requests, • Initial incident triage of all requests, • Ensuring timely call resolution to achieve SLAs, • Meeting Service Desk (KPI) Key Performance Indicators, • Proactive contact with suppliers including escalations when necessary, • Have direct liaison with our customer on the phone, email and via bespoke systems for the role Who you are: If you care about good customer service and have worked in a 24/7 Service Centre, Service Desk or Customer Service environment then this might be the next step in your career as training will be given. Key Requirements: * • Ensure that excellent customer service is maintained and delivered to the highest standard, • A practical and proactive approach to the 24*7 Service Desk Operation, • Deliver customer service to the highest standard, • Strong Customer Service Skills, • A positive approach to problem solving, • This role will be on a shift rotation of 4 on, 4 off, working 12hour shifts Days and Nights What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • 25 shifts holiday per year and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! Were passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Us Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: * • Be Inclusive, • Take Responsibility, • Collaborate, • Be Customer-focussed

Looking for Your Next Role in Customer Sales? Join Our Friendly Call Centre Team in Barton Upon Humber! Are you passionate about delivering great customer service and ready to take the next step in your career? Were on the lookout for enthusiastic Customer Sales Representatives to join our vibrant t

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within ourdemand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers. Want to be a part of it? What will you be doing? As our Supervisoryou will be part of our Smart Metering Teamwho are responsiblefor the External installation of smart meter boxes, larger meter chambers and the repair of customer side leaks. You'll be managing dig teams, reinstatement teams and relevant support teams. You'll be collaborating with relevant departments such as: Planning, SHEQ, Surveying, Streetworks, Customer Call centre etc. You'll attend weekly progress meetings with the Senior Site Supervisorand Project Manager. Offer onsite coaching with regards to excavating, reinstatement in the Highway and use of cable avoidance equipment. You'll be required to carry out and present tool box talks and complete mandatory audits. Complete 10 minute briefs on new works.Coach and Review Video Risk assessments and Permits to break ground from the site teams.Promote a zero-incident environment viaGolden Rules & CLAMP ON. What you'll bring NRSWA (Supervisor level) SMSTS EUSR Water Hygiene(Desirable) EUSR SHEA Water (Desirable) Abrasive Wheels (Desirable) Good IT Skills Good knowledge of HSG47 Experience in the water industry and excavations in the highway Reinstatement Experience Ability to work under pressure in a fast-paced environment Additional Information You must possess a high degree of manual dexterity demonstrated through the use of hand tools. You will be required to work outdoors in all weathers and be required to walk and stand on uneven ground. You must also be able to work within a confined space, without restriction. You must hold a full drivers licence to be able to attend all site across London & Thames Valley Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care for you Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW TPBN1_UKTJ

PLEASE NOTE: WE WILL ONLY CONSIDER CANDIDATES WHO LIVE IN DAVENTRY, ARE FLEXIBLE WITH SHIFTS, AND HAVE PREVIOUS CUSTOMER SERVICE EXPERIENCE Inbound Call Handlers - Bank Staff Daventry ( town centre ) Covering shifts on AMs, PMs or Nights £12.

Key tasks include engineer job allocation, planned maintenance, customer quotes, Call Centre Activity and other service-related activity working alongside Service management Ongoing tasks within the ERP daily include field service allocation, booking planned maintenance for contracted customers, iss

This entry level role with full-time equivalent positions supports the client’s recent expansion and rising demand. Relevant backgrounds such as retail, hospitality, call centre, customer service, warehouse, marketing, tourism, events, or sales experience are welcome. Comprehensive coaching in cli

As the Customer Service Representative. Care deeply about the customer and delivering a great service. You will act as second‑line support, resolving escalations from our outsourced call centre or direct queries from customers (EV drivers) themselves via email or our back‑office ticketing system

However anyone with customer service experience is welcome to apply (Retail, Retail Assistant, Customer Service Advisor, Shop Assistant, Marketing Assistant, Creative, Hospitality, Bar Work, Labourer, Trainee Marketing, Call Centre). Due to client demand and rapid expansion, our London based client

Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. Its important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. What youll do: * • Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution., • Providing first level support and ownership for all incidents and requests, • Initial incident triage of all requests, • Ensuring timely call resolution to achieve SLAs, • Meeting Service Desk (KPI) Key Performance Indicators, • Pro-active contact with suppliers including escalations when necessary, • Have direct liaison with our customer on the phone, email and via bespoke systems for the role Who you are: If you care about good customer service and have worked in a 24/7 Service Centre, Service Desk or Customer Service environment then this might be the next step in your career as training will be given. Key Requirements: * • Ensure that excellent customer service is maintained and delivered to the highest standard, • A practical and proactive approach to the 24*7 Service Desk Operation, • Deliver customer service to the highest standard, • Strong Customer Service Skills, • A positive approach to problem solving, • This role will be on a shift rotation of 4 on, 4 off, working 12-hour shifts Days and Nights. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • 25 shifts holiday per year and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Were passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #TJ-ONSITE

Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. Its important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. What youll do: * • Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution., • Providing first level support and ownership for all incidents and requests, • Initial incident triage of all requests, • Ensuring timely call resolution to achieve SLAs, • Meeting Service Desk (KPI) Key Performance Indicators, • Pro-active contact with suppliers including escalations when necessary, • Have direct liaison with our customer on the phone, email and via bespoke systems for the role Who you are: If you care about good customer service and have worked in a 24/7 Service Centre, Service Desk or Customer Service environment then this might be the next step in your career as training will be given. Key Requirements: * • Ensure that excellent customer service is maintained and delivered to the highest standard, • A practical and proactive approach to the 24*7 Service Desk Operation, • Deliver customer service to the highest standard, • Strong Customer Service Skills, • A positive approach to problem solving, • This role will be on a shift rotation of 4 on, 4 off, working 12-hour shifts Days and Nights. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • 25 shifts holiday per year and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Were passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #TJ-ONSITE

Corporate Receptionist Location: Bank, London Salary: £35,000 – £36,000 Hours: Monday to Friday, 10am – 6pm A polished and professional Receptionist is required for a permanent opportunity at a leading organisation based in the heart of London’s financial district. This exciting role sits at the very centre of the company’s day-to-day operations and would suit someone with excellent interpersonal skills and a proactive approach to service. Why Join? This is a varied and rewarding role offering the chance to take ownership of a busy corporate reception and workplace coordination function. You’ll enjoy working in stunning offices, becoming the go-to person for facilities, meetings, guest experience and team support. If you take pride in creating a calm, well-run environment and love being front and centre of a busy team – this could be the perfect fit. Key Responsibilities: * Acting as the first point of contact for all guests, staff, and visitors * Coordinating front desk activity including call handling and visitor passes * Providing facilities support including supplies, repairs and liaising with contractors * Maintaining Health & Safety and Fire Safety standards (training provided if needed) * Supporting company meetings and internal events (including AV set-up) * Carrying out office checks and reporting on workplace standards * Providing administrative support including mail handling and invoice processing * Supporting the onboarding process for new employees * Offering ad hoc assistance to management and team members The Ideal Candidate Will Have: * Previous experience in Reception, Front of House, Facilities, Office Support or Hospitality * A warm, confident and highly professional manner * Strong communication skills (written and verbal) * The ability to stay calm under pressure and manage competing demands * A team-focused, solution-led approach * Competency with Microsoft Office (Outlook, Excel, Word, PowerPoint) * Knowledge or willingness to be trained in H&S/Fire Warden/First Aid responsibilities Benefits Include: * Beautiful City-based offices in a prestigious location * A collaborative team environment * Structured hours with a strong work/life balance * Training opportunities including First Aid and Fire Warden certification What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords: Corporate Receptionist, Front of House, Office Coordinator, Facilities Administrator, Reception Administrator, London Reception Jobs, City of London, Corporate Support, Customer Service, Office Services

Experience in collections, customer service, financial support, or call centre environments. Collections Agent - Financial Services 27,500- 30,000 Wolverhampton Hybrid Working. Are you experienced in customer service or collections and looking to grow your career in financial services?.

Our client, a well-established business based in Runcorn, is seeking an experienced and driven Call Centre & Customer Service Team Leader / Account Manager to join their team. This is a hands-on role combining team leadership, customer service management, and key account responsibility. Customer Ser

Apprentice Call Centre Advisor. As an Apprentice Call Centre Advisor, you will play a key role in delivering exceptional customer service while gaining practical experience and formal qualifications. Answering calls, emails, and web chats from customers, addressing their inquiries, and providing ass

Our client welcomes candidates from a wide variety of backgrounds and areas such as sales, marketing, field sales, event assistant, retail, call centre, hospitality, marketing assistant, customer service, and related roles. In this entry level sales role you will be representing our client in divers

Join a specialized team focused on a specific product area to provide tailored customer support.

Our client welcomes graduates and candidates with any previous work experience in the following roles: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, inbound call centre, marketing representative, ou

Our client welcomes candidates with any previous work experience in the following roles: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, inbound call centre, marketing representative, outbound call ce

Experience in a customer service or contact centre environment within Housing. Experience within housing or public services (desirable but not essential). If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send a

If you’re worked in any of the following roles you will have the skills set we’re looking for: Call Centre Sales Agent, Telesales Executive, Inbound Sales Advisor, Outbound Sales Representative, Customer Service & Sales Representative, Inside Sales Executive, Sales Support Agent, Telemarketing E

Answer customer enquiries by phone, email and web enquiry. Provide outstanding customer care.

Job Details: Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Vacancy Name Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Delivering high quality customer service by telephone and in writing in the customer services team.

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

Customer Service Representative - HalifaxReady to turn your Customer Service skills into a career you'll love?Join our award-winning team at Covéa Insurance as a Customer Service Representative in our Claims & Operations Team - and become the friendly, trusted voice that helps our customers w

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

Here’s a taste of what you will be doing as a Savings Customer Ambassador: - Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture Deliver outstanding service in every customer i

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail. They provide five key services. Our client is the supported employment service partner on a number of supported internships for young

Join a fast-paced, high-performing team helping Europe’s leading private equity managers connect with top-tier institutional investors.This is a hands-on sales role for someone energetic, commercially minded, and ready to make an impact.Work directly with a successful, London-based private placeme

Pay: Pay Up to £34,779 (depending on experience and qualifications).At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Senior Support Worker based within West Midlands every moment you spend with our young people (ages 8–18) helps them fee