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Call manager jobs in United Kingdom - Page 2

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  • Operations & Lead Housekeeper – Boutique Stays (Chessington)
    Operations & Lead Housekeeper – Boutique Stays (Chessington)
    1 month ago
    £30000–£38000 yearly
    Full-time
    Chessington

    Pay: £30,000.00-£38,000.00 per year Job Description: Please read carefully before applying. This is a hands-on role. We operate a small portfolio of high-end boutique accommodation in the Chessington area and are looking for a hands-on Operations & Lead Housekeeper to take full ownership of day-to-day operations. This role includes cleaning, laundry, ironing, basic maintenance, weekend work, and occasional out-of-hours guest communication. There is a base salary of £16,200 (£1350 per month) and then a share of revenue (also paid monthly). So good perfomance, ownership and care for customer will increase pay. ⸻ Key Responsibilities • Personally clean and prepare two accommodation units to a high standard, • Manage laundry, ironing, linen organisation, and keep the laundry room tidy, • Order new linen and supplies proactively, • Carry out basic maintenance and repairs and arrange specialist contractors when needed, • Find, manage, schedule, and quality-check part-time cleaner(s) as required, • Ensure cleaning standards are maintained across all units and step in when cover is needed Working Pattern (Important) • This is not a 9–5, Monday–Friday role, • Workload is seasonal: summer is significantly busier than winter, • Holiday time cannot usually be taken during busy periods and should be planned for quieter months, • There will be quieter days with no changeovers, where you may work from home handling guest messages and admin, • Weekend availability is essential (weekends are almost always booked) Requirements (Essential) • Lives locally to Chessington (or very close by), • Own car required, • Experience in housekeeping, hospitality, or property operations, • Comfortable with hands-on cleaning and physical work, • Confident organising and managing other cleaners ⸻ About You • Takes pride in making spaces look flawless, welcoming, and beautifully presented, • Loves making guests feel comfortable, relaxed, and genuinely cared for, • Is kind, sincere, and a great fit for a small, friendly team culture, • Is reliable, punctual, and proactive, with the confidence to take initiative, • Enjoys responsibility and ownership rather than rigid routines Hours & Pay • Typically 25–35 hours per week (varies with bookings), • Flexible working pattern depending on occupancy This role suits someone who values flexibility, ownership, and high standards rather than fixed office hours. Please only apply if you are comfortable with all aspects described above. Ready to Join? If this role sounds like a good fit, we’d love to hear from you. We offer a paid trial with immediate start, giving you the opportunity to experience the role firsthand and ensure it’s the right fit for both sides. Thank you for taking the time to read the advert — we look forward to reviewing your application. Kind regards, Matt

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  • Children's Home Deputy Manager
    Children's Home Deputy Manager
    1 month ago
    £35000–£45000 yearly
    Full-time
    London

    Job Description: To manage a quality day to day service delivery within a challenging and complex needs placement for a young person with Prader-Willi Syndrome. Autistic Spectrum Disorder and ADHD. Creative – Resilient - Imaginative – Problem Solver – Mentor and Coach – Calm under pressure – Fit and sporty – Able to stand long hours The Registered Manager / Head of Care Services Job Overview We are looking for a Children's Home Deputy Manager to join an outstanding Children's Home organisation located in London, England. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. We strive to create a safe environment that is homely and nurturing, enabling for positive relationships to be formed and for the children and young people to make progress in all areas of their development. We have a shared ambition to ensure that children and young people have an experience of childhood that they deserve, one filled with fun, laughter, friendship, and discovery. And this shared ambition enables them to transform the lives of children and young people, leading to positive life changing outcomes. What We're Looking For: An Experienced Complex needs Children's Home Deputy Manager OR An Experienced Complex Needs Senior Children's Residential Support Worker looking to progress their career. Qualifications NVQ Level 3 Diploma in Children and Young People (CYP - Residential) – (Minimum) - Required. Willingness to Complete NVQ Level 5 Leadership and Management CYP Residential – Essential. · Minimum of 2 years with 5 or more years traceable records with satisfactory references Full UK Driving Licence. – Required Able to drive company vehicle for Children and Young People Activities – Required Enhanced DBS (Hard copies and update service) – Required X 2 Proof of Address – Required UK Work Permit – Required Minimum of 5years Satisfactory Work References Responsibilities Oversee daily operations of the children's home, ensuring a safe and nurturing environment. Participate in out of hours On-Call with other managers Supervise staff and provide leadership, fostering a collaborative team atmosphere. Ability to produce good report and review reports Develop and implement care plans tailored to individual needs. Develop and implement risk assessment tailored to individual needs Ensure compliance with Ofsted regulatory requirements and great knowledge of the nine quality standards and it’s applications to day to day care for children and young people with complex needs. Have good understanding of statutory bodies or placing authorities expectations from service providers. Support the administration of medications, monitor residents' health and maintaining accurate health records. Drive safely to various locations as needed for appointments and activities for the children and young people. What We Can Offer You: · You will be supported adequately by an experienced manager and can thrive with your natural and professional talents and accomplishments, and you will love the sense of team support, inclusion and belonging, empowering you to bring your unique perspective and personality to work. · Your career progression, happiness, and wellbeing are paramount to us because we know that children and young people benefit from having consistent, long-term adults in their lives. And that is why we provide best-in-class, award-winning training, enabling you to reach your full potential. · We are also there to support you through the big moments in your life, from parental leave to career breaks. What You Will Be Rewarded With: · £35,000 - £45,000 per annum. · Flexible benefits, meaning that you can tailor your benefits package to align with what matters most to you. · Generous holiday allowance, with the opportunity to increase your allowance throughout your career. · Genuine investment throughout every stage of your career, with the opportunity to complete relevant qualifications and professional development. · Good working environment and professionally friendly colleagues. Work Schedule: In person Monday to Friday 9-6pm (with overtime opportunities) Work Location: Lambeth - Streatham

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  • Rental Desk Coordinator (Sound)
    Rental Desk Coordinator (Sound)
    1 month ago
    Full-time
    Brixton Hill, London

    Role Overview To coordinate and oversee the daily activities of the Hire Desk within a professional sound rental company. Acting as a key point of contact for clients and internal teams. The role is responsible for ensuring hire enquiries, quotations, invoicing, and resource allocation are handled accurately and efficiently, contributing to strong customer relationships, the smooth delivery of rental operations, creating new client relationships and opportunities. Main Duties • Act as a primary point of contact for hire enquiries, managing incoming calls and emails in a professional and timely manner, • Prepare, issue, and manage accurate hire quotations, ensuring commercial and operational requirements are met, • Oversee the invoicing of hire jobs, ensuring accuracy, completeness, and adherence to company procedures, • Liaise proactively with clients to confirm requirements, provide updates, and resolve queries throughout the hire process, • Input, manage, and maintain quotations within company systems, • Maintain accurate and up-to-date hire records, including the entry of new stock into the hire management system, • Monitor equipment availability, identifying potential conflicts and coordinating solutions, • Arrange sub-hire of equipment when required, in line with guidance from the Rental Manager, • Assist with purchasing of equipment as instructed, ensuring records and approvals are correctly followed, • Attend and contribute to departmental and company meetings, including the weekly company meeting, • Act as a deputy for the Rental Manager during periods of absence, supporting continuity of service General Duties • Maintain the highest standards of customer service to continually improve the service delivered to clients, • Ensure all work is carried out in accordance with Health & Safety regulations and safe working practices, • Follow and adhere to all company policies, procedures, and systems, • Maintain strict confidentiality at all times regarding the company, its suppliers, and its customers, • Ensure all paperwork, records, and system entries are accurate, up to date, and securely stored, • Actively participate in training and development to enhance skills and knowledge, • Maintain clean, tidy, and organised working areas in line with company housekeeping standards, • Proactively suggest and support improvements to efficiency, processes, and company image, • Provide holiday and sickness cover as required, • Undertake any other reasonable duties necessary to ensure a professional service is provided at all times Skills, Knowledge & Experience • Proven experience working in a rental environment, ideally within the sound, AV, events, or technical production industry, • Solid understanding of professional sound and/or AV equipment and its application within a rental context, • Good practical understanding of rental desk operations, including quotations, invoicing, and equipment scheduling, • Confident communicator with the ability to liaise effectively with clients, suppliers, and internal teams both verbally and in writing, • Demonstrated ability to work independently, using initiative and sound judgement in a fast-paced environment, • Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines, • High level of accuracy and attention to detail when handling quotations, invoices, and system data, • Competent numeracy and ICT skills, with experience using rental / Inventory stock systems, • Enthusiastic, reliable, and flexible approach, with a strong customer-service mindset, Job Type: Full-time

    No experience
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  • Housing Disrepair Claims Handler / Call Handler
    Housing Disrepair Claims Handler / Call Handler
    1 month ago
    £11.5–£12.5 hourly
    Part-time
    London

    About Support for Tenants Support for Tenants is an FCA-regulated housing disrepair claims management company. We support tenants living in unsafe or unhealthy homes, helping them progress housing disrepair cases involving issues such as damp and mould, leaks, heating failures, structural defects, and infestations. We work closely with solicitors, housing providers, and inspection teams to support tenants through the claims process. The Role We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. You will be one of the first points of contact for tenants and will assist with basic case handling and administration. Key Responsibilities • Handling inbound and outbound calls with tenants, • Gathering initial information about housing disrepair issues, • Logging case details accurately on internal systems, • Requesting documents, photos, and evidence from tenants, • Supporting case file preparation and organisation, • Liaising with internal case handlers and solicitors, • Providing clear, empathetic updates to tenants, • Ensuring information is recorded accurately and compliantly About You Essential: • Confident phone manner and good communication skills, • Basic administration and computer skills, • Ability to follow processes and handle sensitive conversations, • Good attention to detail Desirable (not essential): • Experience in call handling, customer service, claims, or housing Why Join Us • Entry-level role with training provided, • Meaningful work supporting tenants in unsafe housing, • Friendly and supportive team, • Opportunity to progress into senior case handling roles, • Flexible working options over time

    Immediate start!
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  • Personal Assistant (PA)
    Personal Assistant (PA)
    2 months ago
    £35000–£40000 yearly
    Full-time
    Pimlico, London

    Produce Network is seeking an exceptional Personal Assistant to work closely with the CEO, acting as a central organising force across diary management, communications, client interactions and day-to-day operational flow. This role sits at the heart of the business and requires someone highly organised, composed under pressure, discreet, and naturally proactive. The successful candidate will enable the CEO to operate at maximum effectiveness by anticipating needs, managing priorities, and ensuring that both time and communication are handled with precision and professionalism. Diary & Time Management • Own and manage the CEO’s diary end-to-end, prioritising meetings, travel, deadlines and personal commitments, • Schedule, coordinate and confirm internal and external meetings, often with senior-level stakeholders, • Ensure the CEO is fully briefed ahead of meetings, with agendas, context and relevant materials Communications & Correspondence • Act as the first point of contact for the CEO across email, phone and messaging platforms, • Filter, prioritise and respond to communications on behalf of the CEO where appropriate, • Draft and manage professional correspondence with clients, partners and internal teams Client & Relationship Management • Liaise confidently with clients, suppliers and partners, representing the CEO and Produce Network with polish and discretion, • Coordinate client meetings, tastings, site visits and follow-ups, • Maintain strong relationships through clear, timely and thoughtful communication Business & Operational Support • Help organise the CEO’s workload across multiple projects and workstreams, • Track key actions, decisions and follow-ups arising from meetings, • Support general business organisation around the CEO, ensuring nothing falls through the cracks Travel & Logistics • Arrange travel, accommodation and itineraries when required, • Manage schedules around international calls, events and off-site commitments About You • Highly organised, detail-oriented and calm under pressure, • Excellent written and verbal communication skills, • Confident dealing with senior clients and stakeholders, • Naturally proactive — able to anticipate needs rather than wait for instruction, • Discreet, trustworthy and comfortable handling sensitive information, • Adaptable and flexible in a fast-moving, founder-led environment Experience & Skills • Previous experience as a Personal Assistant, Executive Assistant or similar role preferred, • Strong proficiency with email, calendars and digital communication tools, • Interest in food, hospitality, culture or entrepreneurship is a strong advantage What This Role Offers • Direct exposure to the CEO and strategic direction of a growing, high-quality business, • A varied, dynamic role with genuine responsibility and influence, • The opportunity to be part of a company operating at the intersection of gastronomy, culture and innovation

    No experience
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  • Pest Control
    Pest Control
    2 months ago
    £27000–£33000 yearly
    Full-time
    London

    Pest Control Technician Location: London Company: SpringK Pest Solutions An exciting opportunity has arisen for a Pest Control Technician to join our growing team. This role involves delivering complete pest management services, including proofing, inspections, and reporting, while proactively identifying conditions that may lead to pest activity. You’ll take full ownership of pest-related issues across client sites, helping maintain safe, compliant, and pest-free environments. Key Responsibilities Take ownership of all pest-related matters including infestations, cleaning, and proofing. Respond promptly to genuine emergency call-outs. Carry out thorough inspections and produce detailed service reports. Escalate issues to relevant stakeholders where required. Identify non-repairable faults in plant or machinery and report findings with recommendations to management. Provide practical, prioritised recommendations to clients to prevent future pest activity. Carry out proofing works and installations within technical competence and current specifications. Advise site managers of pest activity and potential operational impact. Use pesticides safely and responsibly in line with COSHH regulations. Always comply with company Health & Safety policies. Qualifications are essential RSPH Certificate in Pest Control or BPCA Diplomas Parts 1 & 2 Full UK driving licence Ideal Candidate should have excellent well spoken English, be professional, reliable, and motivated This job is based on the road with minor office work All candidates will be considered regardless of previous pest control experience as long as they are qualified. Company vehicle and further employee package can be discussed in the interview

    No experience
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  • Executive Assistant
    Executive Assistant
    2 months ago
    £21000–£25000 yearly
    Part-time
    London

    Executive Assistant to Management Team Company: LendCart Location: London (Hybrid / Remote flexible) Employment Type: Part Time Reporting to: Directors About LendCart LendCart is a boutique UK real estate lending platform specialising in secured property finance, including first charge, second charge, and structured lending solutions. We work with experienced Tier-1 developers and sophisticated investors, delivering disciplined, risk managed investment opportunities across the UK. As the platform scales, we are seeking a highly capable Executive Assistant who will act as a trusted right hand to the Directors, combining executive support, operational coordination, and marketing activation. Role Overview This is a high trust, high responsibility role supporting the Directors across execution, communications, and brand facing activity. The Executive Assistant will ensure the Directors time, priorities, investor communications, and outbound marketing materials are managed efficiently and professionally. The role suits someone who is highly organised, commercially aware, detail driven, and comfortable working in a fast moving, founder led investment environment. Key Responsibilities Executive & Administrative Support • Manage the Director's diary, meetings, calls, and travel arrangements, • Act as the primary gatekeeper for emails, messages, and inbound requests, • Prepare agendas, briefing notes, and follow ups for meetings, • Handle sensitive and confidential information with discretion Business & Operations Support • Coordinate with legal, finance, compliance, and external advisors, • Track key actions, deadlines, and deliverables across live deals, • Support internal workflows related to investor onboarding and deal execution, • Maintain well organised records, document libraries, and data rooms Marketing & Investor Communications (Key Component) • Assist in preparing Information Memorandums (IMs), deal summaries, and investor packs, • Draft and coordinate email newsletters and investor updates, • Support creation and scheduling of LinkedIn and social media posts aligned with the Founder’s voice and brand, • Coordinate content updates across marketing materials, announcements, and deal launches, • Liaise with designers, copywriters, or external agencies where required, • Ensure consistency, accuracy, and professionalism across all outward facing communications Investor & Stakeholder Coordination • Manage communications with investors, introducers, and partners, • Schedule investor calls, site visits, and follow ups, • Support preparation of presentations, reports, and briefing materials, • Maintain a high standard of responsiveness and relationship management Founder Support & Ad-hoc Projects • Assist with strategic initiatives, research, and special projects, • Proactively anticipate priorities and resolve issues before escalation, • Provide hands on support across business, marketing, and operational needs as required Candidate Profile Essential • 3+ years’ experience as an Executive Assistant, PA, or similar role, • Strong written communication skills with attention to detail, • Highly organised, proactive, and able to manage multiple priorities, • Comfortable drafting professional emails, documents, and presentations, • High level of discretion, integrity, and professionalism Desirable • Experience in real estate, finance, private equity, or professional services, • Exposure to investor communications, IM preparation, or marketing support, • Familiarity with LinkedIn, email marketing tools, or content scheduling, • Experience supporting a founder led or high growth business What We Offer • Direct exposure to senior decision making and live investment transactions, • A trusted, long term role within a growing investment platform, • Competitive salary, depending on experience, • Flexible working arrangements, • Opportunity to grow into a broader Operations / Marketing Manager role over time How to Apply Please submit your CV and a short cover note outlining your experience and why you would be a strong fit for LendCart.

    Immediate start!
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  • Receptionist
    Receptionist
    2 months ago
    £27000–£30000 yearly
    Full-time
    London

    Front of House Receptionist & Practice Administrator Battersea Square Vets: independent clinic in London We are looking for a highly organised, confident Front of House professional to join our team in a full-time, in-person role, combining reception, concierge, client care, and practice administration. This position suits someone who enjoys accuracy, and responsibility, alongside client interaction in a busy clinical environment. Working hours: Full-time role Shifts worked between 8.30am and 6.30pm Saturday mornings 9am–12pm, one in three The role: You will play a key role in keeping the clinic running smoothly day to day. While client-facing skills are crucial, strong organisational and administrative skills are essential for this position. Key responsibilities include: Managing the front desk and maintaining a clean and organised reception area Booking appointments and coordinating clinic schedules accurately Handling phone calls, emails, and messages efficiently Managing payments, invoices, and client accounts Maintaining accurate client and patient records Supporting insurance claims Driving administrative follow-ups Assisting with stock control and medication ordering Working closely with the team to support clinic workflow About you: We are looking for someone who: Has previous reception, administration, or front of house experience Is highly organised with excellent attention to detail Enjoys administrative tasks and working with systems and processes Communicates clearly and professionally with clients and enjoys client communication Enjoys and is comfortable with speaking to clients by phone and in person Is comfortable chatting to clients and welcoming them to the clinic Is comfortable around animals and in a clinical setting where animals may be unwell Can prioritise tasks and stay calm in a busy environment Is reliable, proactive, and works well as part of a team Veterinary experience is helpful but not essential Very strong organisation and admin skills, and very strong customer skills are key to this role. Why work with Battersea Square Vets: Independent, family-run practice with a supportive working culture Clear structure, responsibility, and variety in the role. A team environment that values reliability and professionalism Meaningful client interaction alongside essential admin work How to apply: Please send your CV and a short covering note Job Type: Full-time Benefits: Employee discount

    Immediate start!
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  • Clinic coordinator
    Clinic coordinator
    2 months ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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