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About Us: 16 Hours Location: Leicester Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

Job Reference: Salary: £35,833 per annum, rising to £37,356 after probationEmployment Type: Permanent Are you passionate about justice, fairness, and keeping our communities safe? We’re looking for a skilled and motivated Antisocial Behaviour Legal Officer to join our dynamic team at PA Housing. This role is all about protecting residents’ rights, promoting safe communities, and ensuring our tenancy practices are fair, consistent, and compliant. If you’ve got a strong legal mind, thrive in a fast-paced environment, and love solving complex problems, this is your chance to make a genuine impact helping us uphold the law while supporting positive outcomes for our residents. What’s in it for you. In addition to the salary, we offer a number of benefits, including: • High street discount schemes, • Health cash plans, • 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more, • Flexible bank holidays take them when it suits you, • Car leasing scheme, • Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role. What you’ll be doing * Provide legal support and advice on tenancy and Antisocial Behaviour cases, ensuring compliance with legislation and policy * Prepare and manage court proceedings, witness statements, and legal documentation * Represent PA Housing at court hearings, tribunals, and case conferences when required * Work closely with internal teams, external partners, and residents to resolve legal and Antisocial Behaviour issues * Support eviction and enforcement processes while focusing on tenancy sustainment where possible * Build strong relationships with local courts, solicitors, and key stakeholders * Keep accurate case records, monitor outcomes, and report on performance * Champion customer care, ensuring every interaction is handled with professionalism, empathy, and fairness * Help shape and implement best practice in legal and Antisocial Behaviour management What we’re looking for You’ll be a great fit if you: * Have experience working within housing, legal, or enforcement services * Understand Landlord and Tenant legislation and social housing best practice * Are confident handling complex legal cases and interpreting legislation * Can prepare accurate legal documentation and case files to a high standard * Communicate clearly and persuasively both in writing and in person * Have strong problem-solving and analytical skills, with great attention to detail * Are calm under pressure and can balance empathy with assertiveness * Bring a proactive, solution-focused approach and a genuine commitment to residents’ wellbeing If specific qualifications are required, please upload them with your application to demonstrate your eligibility. At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.