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Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
Your Role: The front of house team is currently looking for a passionate Waiter/ Waitress to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by, friendly, efficient and flawless service throughout their experience. This vacancy sits within our newly opened 'SAMBAROOM' - Our new cocktail bar & private dining room located on the 39th floor of London’s Heron Tower. Your Rewards: As a Waiter/Waitress we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary meal and drink during shifts - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: The Waiter/Waitress’s primary responsibilities are to exemplify uncompromising hospitality with courteous and efficient service to guests throughout their dining experience. The Waiter/Waitress takes orders, answers questions about the menu, sells the restaurant's food and drinks, takes payment, and communicates orders with the kitchen staff while maintaining a warm and friendly demeanour. As a Waiter/Waitress we would love you to have: - Experience working as a Head Waiter/Waitress or Waiter/Waitress in a similar fast-paced environment will be tested at trial/interview stage - Good English language communication skills are required - Drink lounge/ bar experience and PDR preferable. - Must be fine with late finishes. - Flexible availability, working any 5 days a week between Monday - Sunday - Deep respect for diversity and individuality - The ability to maintain set processes and standards - Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by Sushi Samba Group, which oversees locations in Las Vegas, London, Edinburgh, Dubai, Doha & Bahrain.
We are looking for waiting staff for our dinning room in Acton Central. We are looking for someone that can deliver a great customer service, can up-sell premium items and is able to deal with fast paced service and provide high standards as these skills are key requirement for our company. So if you think you have the "can-do attitude" and can be flexible to work then apply... In return you will receive a competitive salary.
Taking drink orders from VIP Table and returning with drinks
We are looking for waiters to join our team in a hotel located in the town centre. (Woking) This is a flexible position, part time or full time, all welcome. You must have previous experience as a waiter to be considerate for this position (either in the UK or other countries), costumer service will be considerate as well. We will pay your wages weekly and you must have the right to work in the UK, unfortunately we can't provide sponsor visa.
We are looking for someone full time, personable and work with a great team in the heart of Belgravia and Chelsea. Why come work with us? - Up to 50% off dining in all our restaurants. - Free to use Perkbox- Including discounts on our favourite brands, yoga classes and access to counselling and well being support - Training and development - Length of service rewards - Refer a friend rewards - Supplier Trips - Career Development, following in the footsteps of many of the Cubitt Family that are growing with us. - Company Socials, Family dinners, Quiz nights, 5 a side football etc. Who we are looking for? - Someone who is full time and flexible. No specific days off. - A positive attitude, looking to enjoy their work and enjoy the products we offer and the team they work with. - at least 2 years experience - Ambition, we will train, listen and support any team member at Cubitt House. What we need from you is a desire to grow with us. - Last but not least, a desire to deliver the best experience for our all guests within the group. - You will need to have or be getting a NI number and proof of their eligibility to work within the UK. We are looking for a Waiter/ Waitress with lots of energy and charisma to join us at our site in Chelsea called The Builders Arms.
We are currently looking for a part-time waitress to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the bar if needed. Skills and experience: Experience in restaurant or bar work in a similar environment. Knowledge about cocktails is essential. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.
Join The Veg Box Café! Become Part of Something Exceptional! Are you ready to make a difference? The Veg Box Café is making its mark in London, bringing a fresh, inclusive dining experience to the city! Originally rooted in Canterbury, we are now growing in the heart of London and are looking for passionate *Front of House team members/ Waitress/ Servers/ Runners* to join us on this exciting journey. More than just a restaurant, The Veg Box Café is a family-run business with a team of enthusiastic, dedicated individuals who are committed to excellence. We thrive on creating unforgettable dining experiences, where each meal is more than just food—it's a celebration. If you are energetic, enthusiastic, and dedicated to creating meaningful guest experiences, we would love for you to join our team. Be part of London's newest culinary trend and help reshape the way people experience dining! *Responsibilities - Greet and seat guests warmly and efficiently. - Take and manage food and drink orders accurately. - Serve food and beverages following proper etiquette. - Ensure guest satisfaction by addressing concerns or requests. - Upsell menu items and promote specials to elevate the dining experience. - Maintain a clean and organized workspace to uphold safety standards. *Qualifications* - Previous experience in a restaurant environment. - Skilled in serving and guest interactions. - Knowledge of food safety protocols. - Background in hospitality. - Effective time management. - Excellent guest service skills. - Experience with upselling techniques. Job Types: Full-time, Part-time, Permanent Pay: From £11.50 per hour Expected Hours: 20 – 40 per week Additional Pay: Tips Benefits: - Discounted or free meals Schedule Options: - 10-hour shifts - 8-hour shifts - Day shifts - Monday to Friday - Weekend availability
We are looking for a part time waiter/waitress to join our team. An enthusiastic and responsible person with positive attitude and a team player.
Part-time waiter staff needed. We offer: - 12£ per hour + service charge - Great staff meals whilst on shift - Great team, diverse, young and energetic - Training provided We are looking for vibrant and experienced waiters/waitresses who can use theirs skills and abilities to adapt to our standards, creating memorable experiences for our guests. Drop your cv if you think you are the right candidate, and we will book you in for an interview followed by a trial shift.
Our team is growing! We are looking for a passionate waitress to join our team on our new Restaurant opening at Wood street, Walthamshtow. We have full time and part time positions aswell morning and night shift
We are looking for enthusiastic and friendly part time waiting staff for our very easy going authentic Pizzeria and Italian restaurant in the heart of Clapham where we are focused on traditional and authentic Italian cuisine with a modern contemporary approach to our delicious pizzas. We would love to see candidates with excellent hospitality experience but full training for our own operations will be provided. The ideal candidate will be personable and friendly, willing to learn about Italian food and wine, able to work alone occasionally and able to provide the highest possible level of customer service. Previous experience in a similar restaurant would would be a huge advantage. Our customers are our number one priority and we need people who not only serve their meals, but who can easily engage with them and make recommendations etc. There are lots of benefits in the package that comes with the job like staff meals on shift, staff discounts and above minimum wage rates of pay, as well as the benefits of working in a small team within a friendly environment. If this sounds like what you have been looking for, do not hesitate to contact us. We all look forward to hearing from you.
Taking order, serving food, taking care costumers,…
Great location in the city, full time/ part time from Tue to Sat with Sundays and Mondays OFF Great atmosphere and teamwork.
We are a ceramic painting studio where customers come to paint their own design onto blank ceramics. You will be responsible for welcoming customers, preparing teas, coffees, soft and alcoholic drinks and making cocktails. You will record the customers details and orders and take payments. There is some general cleaning tasks (sweeping, moping floors, cleaning tables and brushes etc...). There is a cat in the studio so you must be comfortable around cats. Good communication skills and customer service are required.
We are a family-owned restaurant in Teddington, seeking an experienced waitress to join our friendly team. As a full-time waitress, you will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring a pleasant dining experience for our guests.
MAINLY WEEKENDS - MUST BE AVAILABLE OVER XMAS AND NEW YEAR - we are open every day of the year Lovely local pub by Victoria Park, East London. We serve fresh food daily. Weekends are busy with Sunday roast and private parties. Join our small but friendly team. What We Offer Our Team Members: - Access to our Career Pathway and training and development courses - £11.44 per hour basic rate plus great tips (hourly rate up to £13) - Weekly Service charge - 28 days holiday per year - Flexible working hours - 20% discount in all Young’s pubs and hotels - Share Save Scheme - Company Pension Scheme What we look for in a Team Member: As the successful Team Member you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Must have a min of 3 years experience with high end and high volume venues. The greatest benefits: -Bespoke uniforms -Working hours allows 3 full days off a week. -Pension -Staff food daily pre shift -Staff discounts -Opportunity to work abroad (Mykonos, Ibiza, Majorca) for the season. The role offers great benefits and a competitive salary, along with room for progression and further training. You will be working with some of Londons best hospitality professionals, and be given the chance to grow within your role.
looking for General manager in a new restaurant to be open and opportunity to be and work as a partner
We are looking for a passionate and ambitious front of house team member who is ready to start any time soon in our Pizza Restaurant located in Richmond . If you are looking for an exciting and friendly place to work don't hesitate to apply by sending your CV, we require: -good customer service -good command of English -high standard of personal grooming -communication and teamwork skills All applicants must be eligible to live and work in the UK.
We are looking for Waiter/Waitresses with experience to join our team. Candidates will have a minimum of 2 years experience. Flexible hours
We are looking for a talented waiter for our old street branch. In exchange we offer competitive salary, pension scheme, staff discount, incentive bonus scheme and a very fast growing career.
Mowgli, recently recognised as a Sunday Times ‘Best places to Work’ for a second consecutive year and awarded one of the 'Best Companies' to work for in the UK three years in a row, is looking for a Server to join the team. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes. We keep our people feeling purposeful, nourished and fulfilled through providing a great work life balance and fantastic benefits. Benefits: • 30 days paid holiday with enhanced family leave • Access 40% of your wage earned before payday • Have your birthday and your child’s first day of school off on Mowgli • Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in! • The chance to go on life changing trips all over the world • An invitation to our annual Summer Party, Mowgli Fest! We close all restaurants so no one misses out! • Guaranteed Christmas Day, Boxing Day and New Year’s Day off • 50% off food when you visit with family and friends and enjoy free meals on shift • 100% of all service charge and tips earned boosting your wages! • Work somewhere with purpose – We have raised over £2,000,000 for local and international charities and have committed to working towards a more sustainable future with exciting relationships in place. We are looking for servers with a real warmth – Just like the Indian spices we infuse into our curries! Experience isn’t necessary as we will provide you with the best training! The front of house floor team will always receive an equal amount of all service charge and tips in our restaurants. We know it’s thirsty work so we will also ensure you are fed on every shift with our award winning dishes too! We have a huge commitment to your well-being so we offer flexibility, monthly team nights out, acceptable working hours, well-being workshops and the opportunity to progress!
GAZETTE BRASSERIE We are a French Brasserie with 6 restaurants in London. We are looking for committed and professional people willing to provide the best of their skills, willing to progress with us and bring their contribution to a growing company. Job Types: Full-time, part time, Permanent