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Are you fluent in Slovak and searching for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Slovak Speaking Customer Representative. This position includes the amazing benefit of paid relocation to Greece, allowing you to experience a beautiful lifestyle while making a significant impact in customer service. Your Role: • Deliver outstanding customer support to Slovak-speaking clients, ensuring their inquiries are addressed professionally and effectively., • Communicate through various platforms including phone, email, and chat., • Learn and navigate our client systems to provide exceptional service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Slovak (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented attitude., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

We’re looking for an experienced Magento backend developer to help lead the delivery of high-quality e-commerce solutions and mentor a growing team. JH is an e-commerce agency dedicated to helping growth-orientated brands make their next strategic breakthrough. We specialise in building, maintaining, and enhancing online stores enjoyed by millions worldwide. We work with notable clients across various markets and sectors, like Big Bus Tours, Graham and Green, and Woodies. Our clients share a common trait: the drive to innovate or lead their markets. We support their goals through strategic consulting, design, development, support, and ongoing optimisation. You’ll take a leading role in the development team, shaping the technical delivery of our projects and fostering an environment of collaboration and innovation. Your deep expertise in Magento, PHP, and backend technologies will ensure the solutions we build are robust, scalable, and aligned with client goals. Additionally, you’ll play a key part in mentoring and supporting team members, sharing knowledge, and upskilling the next generation of developers. You’ll be responsible for crafting and maintaining high-quality, scalable code while ensuring alignment with project requirements. • Write clean, efficient, and scalable code in PHP (with basic JavaScript capabilities)., • Lead the setup of new Magento projects, including version control and environment deployment., • Deliver advanced coding solutions with Magento, PHP, and GraphQL., • Troubleshoot and debug code effectively to resolve issues., • Optimise web applications for maximum speed and scalability., • Collaborate with cross-functional teams to scope, quote, and plan technical deliverables. You’ll set an example for excellence in backend development and support the growth of the team. • Coach and mentor less experienced developers to enhance their skills., • Take ownership of projects as the main developer, managing them from inception to completion., • Play a leading role in scoping and preparatory work, providing technical expertise and input., • Create and maintain technical documentation for internal and client use., • Keep up-to-date with the latest backend development tools and technologies., • Advocate for and implement modern development standards and techniques., • Support test work across multiple devices, ensuring compatibility and usability., • Advanced knowledge of Magento 2, PHP 8+, and GraphQL, • Good understanding of automated testing concepts and frameworks (PHPUnit, integration tests, API tests), • Good understanding of server administration (Linux/Unix) and DevOps (CI/CD, Docker), • Experience using Git for version control and team collaboration, • Experience with package managers (Composer), • Experience with GitHub (version control, pull requests, code reviews), • Experience with CI/CD tooling and pipelines, specifically CircleCI, • Experience writing and maintaining automated tests (unit tests, integration tests, functional tests), • Experience with Adobe Commerce Cloud, • Knowledge of performance optimization and caching (Redis, Varnish), • Experience with monitoring and logging tools, • Experience with Hyvä, • Proven ability to deliver high-quality backend solutions for e-commerce platforms., • Experience managing and maintaining projects as the main developer., • Ability to independently set up and deploy Magento projects from scratch., • Familiarity with gathering and implementing user feedback to enhance solutions., • Excellent communication and interpersonal skills., • Strong coaching and mentoring abilities., • Skilled at managing stakeholders and providing clear, engaging updates., • Highly organised with exceptional planning abilities., • Resilient under pressure with a passion for learning and innovation., • Comfortable working in a remote-first environment using tools like Slack, Google Meets, and Loom., • Self-motivated and proactive in managing your workload., • Have a suitable working environment for remote work and productive collaboration., • Willing to travel occasionally for team and client meetings., • Remote working, • Flexible hours (with time banking), • 31 days annual leave (inclusive of Bank Holidays) for UK employees, • Funds for professional development and home office setup, • Quarterly personal development plans, • Top-of-the-range hardware and software, • Remote socials and in-person events (twice a year) You will be asked to provide: • CV emphasising the relevant experience you have, • Portfolio or examples of relevant backend development work, • Review: We assess each application against this job description., • Chat: We have an informal call with suitable candidates., • Interview: We invite the top candidates for deeper interviews., • Final round: The final two speak directly with our CEO., • Offer: We select the best candidate and make them an offer., • Welcome: We plan for the arrival of our new colleague. We aim for this process to take less than two to three weeks, so nobody is left waiting. Please note only candidates from the UK and EU will be considered.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Are you fluent in Dutch and looking for an exciting opportunity to work with us at Mercier Consultancy MD? We are in search of a dedicated and enthusiastic Dutch Speaking Customer Representative. This role includes the fantastic benefit of paid relocation to Greece, providing you with a chance to experience a vibrant culture while contributing to our customer service excellence. Your Role: • Deliver exceptional customer support to Dutch-speaking clients, addressing their inquiries promptly and professionally., • Communicate effectively through various channels, including phone, email, and chat., • Become familiar with our client systems to ensure high-quality service delivery., • Work collaboratively with your team to ensure the timely resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills focused on customer satisfaction., • Willingness to learn and adapt to new technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Norwegian and looking for an exciting opportunity to work remotely from Greece? Mercier Consultancy MD is on the hunt for a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our dynamic team. This role provides the incredible advantage of paid relocation to Greece, allowing you to experience a vibrant cultural landscape while advancing your career in customer service. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring inquiries are managed with proficiency and care., • Communicate effectively through various channels such as phone, email, and chat., • Engage with our client systems to provide accurate and timely assistance., • Collaborate closely with team members to solve customer issues efficiently., • Fluency in Norwegian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a customer-focused attitude., • Willingness to learn new technologies and tools suitable for the remote work environment., • Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and eager for a fulfilling opportunity that allows you to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the exciting benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while delivering excellent customer service. Your Role: • Provide outstanding customer support to Danish-speaking clients, addressing inquiries with professionalism and empathy., • Communicate effectively through multiple channels, including phone, email, and chat., • Learn and navigate our client systems to ensure high-quality service., • Collaborate with your fellow team members to ensure swift resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective client communication., • Strong communication skills and a genuine customer-focused attitude., • Willingness to learn new tools and technologies suitable for remote work., • Self-motivated, proactive, and adaptable to a dynamic work environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and seeking an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional support to Danish-speaking clients, ensuring their inquiries are managed with professionalism and care., • Communicate effectively through various channels, including phone, email, and chat., • Get acquainted with our client systems to deliver high-quality service efficiently., • Collaborate with team members to ensure quick and effective resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a customer-focused mindset., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Norwegian and eager for a fantastic opportunity to work abroad? At Mercier Consultancy MD, we are excited to welcome a committed and enthusiastic Norwegian Speaking Customer Representative. This role offers the incredible benefit of paid relocation to Greece, where you can enjoy a beautiful environment while helping our clients with their needs. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring all inquiries are addressed with care and professionalism., • Communicate effectively through a variety of channels, including phone, email, and chat., • Become familiar with our client systems to provide efficient and high-quality service., • Collaborate with your team to ensure the prompt resolution of customer issues., • Fluency in Norwegian (both written and spoken) is required for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new tools and technologies tailored for remote work., • Self-motivated, proactive, and comfortable in a fast-paced environment., • Open to relocating to Greece for this remarkable opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Italian and ready for a new adventure? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic Italian Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, offering you a chance to experience a vibrant culture while helping us provide excellent customer service. Your Role: • Deliver outstanding customer support to Italian-speaking clients, ensuring all inquiries are handled with professionalism and care., • Communicate effectively through various platforms including phone, email, and chat., • Become well-acquainted with our client systems to provide effective support., • Collaborate with your team to ensure prompt and thorough resolution of customer issues., • Fluency in Italian (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a customer-oriented approach., • Willingness to learn new technologies and tools relevant to remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Swedish and looking for an exciting opportunity to relocate to Greece? At Mercier Consultancy MD, we are seeking an enthusiastic and dedicated Swedish Speaking Customer Representative. This role offers the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while delivering outstanding customer service. Your Role: • Provide exceptional support to Swedish-speaking clients, addressing inquiries with professionalism and care., • Communicate efficiently through various channels such as phone, email, and chat., • Become knowledgeable of client systems to deliver high-quality service., • Collaborate with team members to ensure quick and effective resolution of customer issues., • Fluency in Swedish (both written and spoken) is essential for effective client communication., • Strong interpersonal and communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and ready for an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and friendly Danish Speaking Customer Representative to join our dynamic team! This role not only offers the chance to provide exceptional customer service but also the incredible benefit of living in the beautiful surroundings of Greece, with all relocation costs covered! Your Role: • Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Communicate via various channels, including phone, email, and chat, to assist customers effectively., • Become skilled in our client systems to provide fast and high-quality service., • Collaborate with team members to ensure timely resolutions of customer issues., • Fluency in Danish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Eager to learn new tools and technologies appropriate for remote work., • Self-motivated and proactive, thriving in a dynamic environment., • Willingness to relocate to Greece for this fantastic opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty. • Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat., • Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns., • Maintain accurate and organized records of customer interactions in our CRM system., • Gather and analyze customer feedback to identify opportunities for improving service quality., • Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience., • Stay current with product information, services, and industry trends to effectively assist customers., • Fluency in Swedish is required, with strong English language skills being an advantage., • Prior experience in a customer service or support role is preferred., • Exceptional communication and interpersonal skills with a dedication to customer satisfaction., • Ability to prioritize tasks and manage time effectively in a remote work environment., • Proficient in using CRM software and online communication tools., • Proactive and solution-oriented approach to problem-solving and customer interaction., • A self-motivated team player capable of working independently while contributing to team success., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Location: Hybrid, Newcastle or Remote (UK Based) Reports to: Head of Engineering Type: Full-time At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak. We’re looking for a skilled Integrations Engineer (C#) to build and maintain the external integrations that power Oak’s platform. You’ll be working on everything from HRIS and identity integrations to bespoke APIs and third-party system connectors—helping our customers connect Oak seamlessly into their existing tech stack. This is a hands-on role ideal for someone who enjoys working with APIs, data mapping, authentication flows, and solving real-world integration challenges in enterprise environments. • Develop and maintain secure, scalable integrations between Oak and third-party systems (e.g. Azure AD, Workday, SAP, custom APIs), • Collaborate with customer success and implementation teams to support integration requirements, • Own authentication flows (OAuth2, SAML, etc.) and integration-specific APIs, • Maintain integration documentation and configuration guides, • Troubleshoot and resolve integration issues across customer environments, • Build reusable components and tools to streamline future integrations, • 3–5+ years of experience with C# and .NET (preferably .NET Core/.NET 6+), • Strong experience working with APIs, webhooks, and authentication protocols (OAuth, SAML), • Knowledge of enterprise integration patterns and secure data handling, • Experience with Azure services and identity providers a strong plus, • Great problem-solving and communication skills, especially in customer-facing scenarios, • A meaningful role in a mission-led SaaS company with strong growth and product-market fit, • The chance to work with household brands and solve real-world enterprise challenges, • Flexible hybrid or remote working options, • Private health insurance, life insurance, and Employee Assistance Programme (EAP), • Gym contribution and travel allowance, • Enhanced maternity, paternity, and discretionary leave, • Generous holiday policy (25 days + Bank Holidays + additional discretionary days), • Regular team socials and a positive, collaborative culture Hiring Manager Interview • Deep dive into architecture, problem-solving, and team contributions, • Assess communication and curiosity Technical Task or Live Pairing • Realistic, time-bound task or live coding session, • Use structured rubric for fairness (avoid freeform “whiteboarding”), • "Focus on team collaboration, code quality, and feedback" Peer Technical Panel/Culture Fit / CTO Chat - In person at our NCL HQ • Includes cross-functional devs, product manager or designer, • Assess long-term growth potential and alignment with tech principles, • Opportunity for candidate to ask strategic questions At Oak, we’re committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive. We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities — including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status. We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications — without bias or discrimination. If you require any adjustments to the interview process or the role itself to support accessibility, please let us know — we’re happy to help.

📣 A bit about the role. Do you love collaborating with a diverse set of teams to deliver critical and high-impact projects, to help build one of Europe’s fastest growing DTC brands? If your tail is wagging, keep reading… As part of the Strategy team, reporting to the Head of Strategy, you’ll play a key role in bringing Butternut Box and our sister brand Marro, to new markets across Europe and beyond. You’ll help make sure we bring the highest quality to everything we do at Butternut, to allow us to continue to scale over the years and decades ahead. We’re building a multi-generational business and this role will be pivotal to making that happen. We're looking for a self starter with extremely high attention to detail, an organisational powerhouse, who is able to influence and motivate a variety of teams each with varying priorities. You'll have ownership of our international market launches from the very beginning and will be responsible for managing them until they're integrated into the wider business. You’ll play a key role in making judgements and the freedom to continually question and optimise the way that we do things, to help us always strive for better. If you’re someone who is comfortable with a dynamic workload, thriving on complex stakeholder management and throwing yourself into chunky projects to get them delivered, we want to hear from you. 🌿 In this role, you can expect to: Plan and deliver new market launches, guiding teams from all across the business to deliver successful outcomes (70%) • Manage multiple international launch projects at once from kick-off to Day 1 launch, identifying interdependencies, mapping out timelines and ensuring risks don’t materialise into blockers., • Ensure the long term ambitions of Butternut and Marro are being prioritised in decision making throughout a launch (thinking on a 10 year time horizon at least), • Champion and celebrate the wins of your peers in the project teams, keeping everyone engaged and excited about launches (helping dogs and cats live happier and healthy lives is exciting) 🙌., • Manage day-to-day action tracking and stakeholder comms and reporting., • Facilitate the necessary project meetings and working sessions to keep everyone aligned., • Manage and present company-wide communication on major project milestones., • Once a market is up and running, act as the representative of that market in all global forums until a country manager and local team are fully onboarded and integrated into the business., • Act as an ambassador of our Butternut culture in all you do, channelling this into new markets but leaving space for localisation and cultural nuance. Bring rigour and quality to our international expansion process (30%) • Design and codify delivery playbooks, templates and tools to support ‘best practice’ project execution for Butternut globally, including the smart use of AI to make our launches more efficient., • Seek ways to improve on our company operating processes and rhythm, helping us to run more efficiently and stay on track towards company goals as we become increasingly international., • Ensure that resources (ie. time, people, budget) are managed efficiently whilst keeping quality, our customers and the brand a priority. 👋 A bit about you. • Experienced and assured in your abilities (must have 5+ years of experience in a strategic role, ideally leading on complex programmes with multiple stakeholders)., • Relevant experience managing multiple high visibility cross-functional projects (simultaneously) from start to finish - this could be internally or in a client facing role as a consultant or project manager., • Holds exceptionally high standards for operational excellence and makes things happen., • Excellent communication skills - ability to present information and stakeholder expectations succinctly and clearly, in the best way to suit and influence your audience., • A highly analytical problem-solver - not afraid to roll up your sleeves and get stuck into a complex question., • Excellent at managing stakeholders, including Senior Leadership - demonstrated ability to work with a variety of teams with different ways of working (such as Brand & Creative, Marketing, Product Development, Procurement & Supply Chain, Digital Product, Technical, Ops.), • A good understanding of commercial and financial KPIs, ideally in a DTC setting, and the impact actions may have on them., • Highly skilled at Excel, Google Sheets, Google Slides / Powerpoint and project management tools required to build out timelines and track tasks and actions., • Ideally, holding a Project Management qualification - Prince2, Agile PM, APMP, PMI or similar. However, for the right person Butternut would sponsor this. 📢 Our interview process: • Application review, • Initial call (45 minutes): Introductory chat with our Recruiter., • Take home task: This will be sent to you via email and will be used to understand more about your technical skills., • Technical interview (45 minutes): Remote interview where you’ll be asked a number of scenario and competency based questions., • Final interviews (45 minutes) : In person interviews in our office in White City where we will want to understand how your values align with our business values. 🐶 A bit about us. At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. #LI-Hybrid As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment. Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us. 🙌 A bit about what we offer. • 25 days holiday (plus 8 bank holidays) and an additional day for every year of service, • 5 paid 'paws' days per year to support to learning and/or wellbeing, • £500 personal learning & development budget, • Butternut Box employee discount, • Enhanced parental leave (52 weeks’ maternity leave inclusive of 26 weeks fully paid and 6 weeks fully paid paternity/secondary leave), • BEST OFFICE EVER, • Flexible working hours and work from home options, • Cycle to work scheme, • Pension with NEST, • Private Medical Insurance with Vitality, • Private Dental Insurance with Bupa, • Time off for fertility treatments and pregnancy loss, • Paid sabbaticals for squad members with 5 or more years at Butternut, • Discounted gym access through MyGymDiscounts, • Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more….) ❗️A few things to note: • Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives., • As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance., • We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. #LI-Hybrid

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Visit our _ to learn more. We’ve achieved a solid product-market fit and are now scaling with intention. You’ll join a 50-strong team of Senior+ engineers and Product leaders who prioritise product impact over mere headcount. We have 8 cross-functional teams, including a dedicated Platform team focused on infra & developer experience. We started building proprietary ML before the LLM boom, so we don't just consume models - we train them from the ground up. We prioritize customer needs first We work in small, cross-functional, feature-oriented teams We have flexibility in terms of the problems we work on We own the full lifecycle of our projects We avoid silos and encourage taking up tasks in new areas We balance quality and velocity We have a shared responsibility for our production code We each set our own routine to maximize our productivity You will be the first Head of Engineering at Mimica, leading our engineering organisation through its next major growth phase. With a recently closed Series B round and strong market traction, we are doubling the Product, Design & Engineering organisation from 50 to 100 over the coming year. This role exists to evolve engineering into a mature, high-velocity organisation capable of supporting 10x growth in usage. You will define the technical vision and North Star, introduce scalable processes and standards, and partner closely with the CTO, Product, and ML leaders — all while preserving our strong culture of ownership, psychological safety, and servant leadership. This is a high-impact opportunity to own engineering strategy at a well-funded AI company at an exciting growth stage. Your impact will be direct: shaping how fast and reliably we can ship Enterprise-grade software, and build on a foundation that allows Engineers to do their best work. If you have experience scaling such an engineering organisation, we'd love to chat! Introduce scalable engineering processes and practices while preserving a culture of strong ownership, psychological safety, individual initiative, a supportive environment, and servant leadership. Define and evolve the Engineering Strategy and North Star to support 10x usage growth. Set a clear technical vision and roadmaps that align workstreams, technical standards, and business goals (e.g. balancing speed versus quality). Facilitate organisation-wide engineering planning, factoring in the prioritisation set by each team, and advance the necessary investments (headcount, vendors, infrastructure) to accommodate needs and long-term goals. Partner with the CTO, function leaders (Product, ML, Sales, People) to develop a strong product, business and talent strategy. Align hiring strategy with organisational goals by improving procedures, forecasting talent needs, and improving our value proposition to attract and retain top talent. Improve cross-team collaboration by preventing silos, duplicate work, and supporting coordination with Product while maintaining transparency and open-door policies. Drive the development and enablement of Engineering Managers through regular 1:1s, coaching, and career progression support. Build and maintain career ladders for Senior+ Engineers and Engineering Managers. Collaborate with Managers on projects to advance the Engineering org's maturation, such as establishing and improving the SDLC, QA practices, and SLOs. Enabling teams to monitor and improve engineering health and efficiency by defining and tracking metrics, proactively identifying and mitigating risks, and leading retros on planning and delivery. Experience as Head of Engineering, Director of Engineering, or VP of Engineering in a similar scale-up growth story. Excellent cross-functional collaboration skills to build partnerships with CTO, Product, ML, Sales, People and other leaders. Expertise in building and designing processes and standards that increase engineers' ownership and enablement in rapidly scaling organisations. Track record of coaching and developing managers and Senior+ Engineers (Lead/Staff/Principal). Strong understanding of how engineering decisions impact product, revenue, and go-to-market. Ability to translate business goals into technical priorities, from the strategic to tactical level. Willingness to adapt to an existing team culture, processes, and changing needs, and thinking about how it can improve, without breaking what has worked. Knowledge of modern scalable practices in fast-paced environments & data-intensive architectures, including working knowledge of distributed systems, cloud architecture, reliability engineering, CI/CD, and observability. Strong skills in solving disagreements - and experience using a range of tools to achieve alignment at all levels, and navigating ambiguity and difficult conversations. Experience collaborating successfully in fully-remote working environments. Excellent written and verbal English skills - specifically, being able to articulate technical concepts and adapt your message to different audiences. Hiring Process Stage 1 | Recruiter Screen w/ Technical Recruiter Stage 2 | Product/System Presentation - w/ CTO & Co-Founder + Engineering Managers Stage 3 | Live Challenge - w/ CTO & Co-Founder + Engineering Managers Stage 4 | Founders/Behavioural Interview - w/ CTO & Co-Founder + TL Offer Optional: Coffee Chats with the Team - for you to get to know the team further before committing. Identity Verification Given the role's level and impact, we might request follow-up conversations. This is a fully remote position. To ensure effective collaboration with our team, we are only considering candidates working within UTC-5 to UTC+3 time zones (Europe & UK, East Coast US, Eastern Canada, and South America). 💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. 🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. 💻 Company-issued laptop, remote setup stipend, and co-working budget 📍 Flexible schedules and location ☀️ Ample paid time off, in addition to local public holidays 🍼 Enhanced parental leave 🧘‍♀️ Health & retirement benefits 📖 Annual learning & development budget 🌴 Annual workaways and regular virtual & in-person socials 🌍 Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.

Are you fluent in Italian and eager for a rewarding opportunity to join our team? At Mercier Consultancy MD, we are excited to welcome an enthusiastic Italian Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, allowing you to thrive in a beautiful setting while making a significant contribution to our customer service team. Your Role: • Provide outstanding customer support to Italian-speaking clients, ensuring inquiries are resolved with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Become familiar with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Italian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Executive Assistant to CEO Remote or Manchester based if prefer £33.30-£35.89 per hour Immediate Start We are working with a leading organisation seeking a highly skilled Executive Assistant to provide immediate support to their CEO. This is a remote role, initially for 6-8 weeks to cover unexpected sick leave, with the potential to become permanent. Key Responsibilities: Provide high-level, confidential support to the CEO Manage complex calendars, schedules, and travel arrangements Act as a gatekeeper and manage communications on behalf of the CEO Prepare reports, documents, and meeting materials Liaise with internal stakeholders and external partners on behalf of the CEO Support strategic priorities and help ensure smooth day-to-day operations What We're Looking For: Proven experience as an EA at C-suite level, ideally within a large corporate environment Excellent communication, organisation, and time-management skills Ability to work independently and thrive in a fast-paced, high-pressure environment Strong tech proficiency (e.g., MS Office, virtual meeting platforms, digital calendar tools) Details: Start date: ASAP Duration: 6-8 weeks, with potential to go permanent Location: Fully remote (UK-based candidates preferred) Pay: £33.30-£35.89 per hour If you're an accomplished EA who thrives under pressure and can hit the ground running, we'd love to hear from you. Apply now or reach out directly for a confidential chat. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Speaking Customer Support Representative in a remote role based in beautiful Greece. Provide exceptional customer support to German-speaking clients through various channels, including phone, email, and chat. This posit

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work. • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat., • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service., • Document interactions and maintain detailed records in our CRM system for effective follow-up., • Collect customer feedback to inform continuous improvement initiatives., • Collaborate with colleagues to share insights and enhance the overall customer experience., • Stay informed about products, services, and industry trends to assist customers effectively., • Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial., • Previous experience in customer service or related fields is preferred., • Excellent communication skills and a strong focus on customer satisfaction., • Ability to manage multiple responsibilities and prioritize effectively in a remote work environment., • Familiarity with CRM systems and online communication tools., • Proactive attitude towards problem-solving and finding solutions for customers., • A self-starter with the ability to work independently while contributing positively to the team., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the United Kingdom (UK time zone) and will be responsible for partnering with clients in executing their projects as well as teaching and coaching clients to become increasingly able to work on their own. market” The Senior Customer Engagement Specialist will partner with multiple teams in fulfilling day to day client expectations, providing administrative and executional support to complete tasks with speed and accuracy in an agile and client-focused set-up. They will lead customer conversations and act as force multipliers for the team through their ability to assist clients in launching surveys while educating and training clients on aytm’s platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the customers of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier customers, and a creative and energetic team. Responsibilities: • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turnaround environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders, • Provide customers with technical guidance on aytm’s platform in partnership with Customer Success., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimization., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organize materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a remote, virtual, and entrepreneurial setting. Required Qualifications: • 2+ years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills- must be able to collaborate internally as a part of a team and externally with clients., • Evidence of being a structured thinker who can address problems logically and resourcefully., • Self-motivated learner who sets and achieves personal goals., • Fluent in using Google Workspace (formerly G Suite) and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing agile team and lively company culture., • Ability to work in a fast-paced, dynamic culture, • Organization/prioritization abilities What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required. **aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Are you fluent in Italian and searching for an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Italian Speaking Customer Representative. This position offers the fantastic benefit of paid relocation to Greece, allowing you to experience a vibrant lifestyle while providing exceptional customer service. Your Role: • Deliver outstanding customer support to Italian-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Engage with clients through various communication channels including phone, email, and chat., • Utilize our client systems to provide high-quality service effectively., • Collaborate with your team to ensure swift resolution of customer issues., • Fluency in Italian (both written and spoken) is essential for effective client communication., • Strong communication skills coupled with a customer-oriented approach., • Willingness to learn new technologies and tools compatible with remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Dutch and seeking a rewarding opportunity that lets you work remotely from Greece? At Mercier Consultancy MD, we are on the lookout for a dynamic and enthusiastic Dutch Speaking Customer Representative. This position includes the remarkable benefit of paid relocation to Greece, where you can immerse yourself in a beautiful environment while advancing your career in customer service. Your Role: • Deliver outstanding customer service to Dutch-speaking clients, handling inquiries with care and professionalism., • Communicate effectively through various platforms including phone, email, and chat., • Eagerly learn and navigate our client systems to provide top-notch support., • Collaborate with team members to ensure customer issues are resolved promptly., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented approach., • Willingness to learn new technologies and tools for a remote work environment., • Self-motivated, proactive, and adaptable to a fast-paced setting., • Open to relocating to Greece for this unique opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative. This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Your Role: • Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Communicate efficiently through various channels, including phone, email, and chat., • Become proficient in our client systems to ensure high-quality service delivery., • Work collaboratively with team members to achieve timely resolution of customer issues., • Fluency in Spanish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies and remote work tools., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Czech and looking for an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are seeking a passionate and motivated Czech Speaking Customer Representative. This role comes with the unique opportunity of paid relocation to Greece, where you will become part of a vibrant community and gain hands-on experience in customer service. Your Role: • Provide exceptional customer service to Czech-speaking clients, ensuring all inquiries are handled with professionalism., • Manage communications through various channels including phone, email, and chat., • Embrace and learn our client systems to deliver the best support possible., • Work closely with team members to ensure timely resolution of customer issues., • Fluency in Czech (both written and spoken) is required to communicate effectively with clients., • Excellent communication skills and a strong customer-oriented mindset., • Ability to adapt to new technologies and tools for remote work., • Self-motivated, proactive, and ready to embrace new challenges., • Willingness to relocate to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

• OTE - £70,000 - £100,000+ in year 1, • 10+ pre-qualified appointments booked for you weekly, • Generous commission rates - uncapped earning potential Self-Employed Business Protection Adviser OTE - £70,000 - £100,000+ in year 1 ?? Specialising in Relevant Life Insurance & Executive Income Protection ?? UK-based | Remote/Hybrid/Office | 10+ Booked Appointments Per Week ?? Generous Commission Structure | High-Quality Leads Provided Are you a confident protection adviser ready to take control of your earnings and focus on high-value business clients? We’re looking for a Self-Employed Business Protection Adviser to join our growing team of professionals, specialising in Relevant Life Insurance and Executive Income Protection for directors and SMEs across the UK. ?? What’s on Offer • 10+ pre-qualified appointments booked for you weekly – no cold calling, • Generous commission rates – uncapped earning potential, • Remote/Hybrid/Office working options – manage your own time, your way, • Admin and compliance support so you can focus on advising, • Access to market-leading providers and a comprehensive panel, • Opportunity to build your own client base with recurring income ?? Your Role You’ll be speaking directly with business owners, directors, and key decision-makers, providing tailored advice on: • Relevant Life Insurance – a tax-efficient solution for director and employee life cover, • Executive Income Protection – protecting income for company directors and key staff, • Additional protection options based on client needs With a steady flow of warm leads and booked appointments, you’ll have the tools and support to hit the ground running and focus purely on giving great advice. ? What You’ll Bring • Experience in protection advice – ideally in the business protection market, • Understanding of Relevant Life Plans and Executive Income Protection, • A consultative, client-first approach, • Ability to work independently and manage your pipeline, • FCA-authorised (or able to become authorised) ?? Why Join? This is a unique opportunity for advisers who want to work smarter, not harder. We take care of the lead generation, marketing, and admin – you focus on giving great advice and growing your income. Ready to elevate your protection career and earn what you’re really worth? How to Apply: Click APPLY NOW or feel free to call Kev on 0/7/8/8/4 4/6/2/6/9/5 for a confidential chat about this role and your career options. Please Note: We receive a high volume of applications, and we are only able to respond to applicants that match the required experience and qualifications for the role. Rayner Personnel, Financial Services Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.

Are you fluent in Swedish and in search of an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Swedish Speaking Customer Representative. This position includes the wonderful advantage of paid relocation to Greece, where you can enjoy a rich cultural experience while playing a vital role in our customer service team. Your Role: • Provide outstanding customer support to Swedish-speaking clients, ensuring their inquiries are handled with professionalism and care., • Communicate effectively through various channels, including phone, email, and chat., • Develop familiarity with our client systems to offer excellent service efficiently., • Collaborate with team members to ensure issues are resolved promptly and effectively., • Fluency in Swedish (both written and spoken) is essential for effective client communication., • Strong communication skills and a customer-focused attitude., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and capable of adapting to a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Job Title: Customer Experience Cloud & AI SME Location: Remote / UAE / Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud, and Employer of Record (EOR) services. Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement. Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self-service customer portals while integrating AI-driven automation across both Salesforce and external ecosystems. This role requires expertise in Salesforce Experience Cloud and a strong understanding of AI-driven automation to create seamless self-service solutions, AI-powered agents, and intelligent workflows that enhance customer engagement. The ideal candidate will work closely with clients, internal teams, and stakeholders to drive automation, improve user experience, and mentor organizations on AI adoption. Key Responsibilities 1. Develop & Optimize Self-Service Customer Portals • Design, configure, and enhance customer self-service portals using Salesforce Experience Cloud., • Implement self-service automation and AI-driven workflows to improve customer interactions., • Ensure portals are intuitive, scalable, and personalized with guided service journeys., • Integrate Einstein AI and automation tools for proactive customer support and case resolution. 1. AI-Powered Virtual Agents & Automation • Develop and optimize AI-driven virtual agents within Salesforce and external platforms., • Utilize Einstein AI, NLP, and machine learning to enhance case deflection and automate customer support., • Implement Conversational AI chatbots integrated with Live Chat, WhatsApp, and external messaging platforms., • Ensure AI agents learn from interactions to continuously improve customer responses. 1. Cross-Platform AI Automation & Integration • Work with Salesforce Flow, Omni-Channel Routing, and Process Automation to optimize service operations., • Integrate self-service portals with third-party AI tools, RPA solutions, and external APIs., • Implement AI-powered predictive analytics to personalize customer experiences. 1. Customer Engagement & AI Mentorship • Act as an AI & Experience Cloud SME, guiding clients through their AI and automation journey., • Work directly with customers to understand their challenges and tailor AI/self-service solutions., • Provide training and mentorship to businesses on how to adopt and maximize AI-driven self-service portals., • Gather feedback from end-users to enhance AI models, workflows, and self-service functionalities. 1. Data Intelligence & AI Performance Optimization • Use Salesforce Data Cloud and AI analytics to drive data-backed automation improvements., • Continuously monitor AI agent performance and customer engagement metrics to optimize processes., • Ensure compliance with data security, privacy, and ethical AI practices. 1. AI & Innovation Strategy • Stay ahead of emerging AI and Experience Cloud trends, ensuring cutting-edge solutions., • Work with internal teams to align AI automation with business and customer service objectives., • Evaluate and integrate new AI and automation tools to enhance customer experience. Key Requirements Technical Skills • 2+ years of experience in Salesforce Experience Cloud & Service Cloud (or equivalent self-service portal expertise)., • Hands-on knowledge of Einstein AI, NLP, chatbot development, and automation workflows., • Experience with Salesforce Flow, Omni-Channel Routing, and case automation., • Familiarity with third-party AI, automation, and chatbot platforms outside Salesforce., • Knowledge of API integrations, RPA, and machine learning-driven automation. Soft Skills & Experience • Passionate about customer experience, AI, and digital transformation., • Comfortable working directly with clients, understanding their self-service & AI needs., • Strong problem-solving and analytical skills to build impactful automation solutions., • Excellent communication & presentation skills, able to mentor and train customers., • Ability to learn quickly and stay updated on the latest AI and self-service technologies. Why Join Kompetenza R&D Work on cutting-edge AI & self-service portal Why Join Kompetenza? ✅ Build a lead generation machine from the ground up – an exciting opportunity to create a scalable system. ✅ Work with cutting-edge AI and automation tools to optimize sales outreach. ✅ High earning potential – competitive salary with performance-based commission. ✅ Remote work flexibility with a global team.

Access Control Division Manager – Automated & Industrial Doors Bristol (with travel across the South West) £50,000 – £65,000 per annum + performance bonus A leading provider of industrial doors, roller shutters, and automated access solutions in the Bristol and South West region. About the Role We are expanding our access control and automation division and are looking for an experienced and technically strong Access Control Systems Manager to drive growth in this high-potential area. You will be the key technical and commercial lead responsible for developing the access control side of our industrial and automated door business. This is a hands-on role combining technical expertise, client relationship building, solution design, and project delivery — with significant scope to grow revenue and build a thriving new revenue stream for the business. Key Responsibilities • -Identify and engage new and existing clients in facilities management, building management, manufacturing, warehousing, logistics, and commercial property sectors across Bristol and the South West., • Conduct site surveys and needs analysis to understand client requirements for access control on automated and industrial doors (roller shutters, sectional doors, high-speed doors, loading bays, etc.), • Identify opportunities to sell maintenance contracts within this market and upsell and cross-sell related products (e.g., high-speed doors, safety systems,)., • Specify appropriate access control equipment — including card readers, keypads, biometric systems, intercoms, remote controls, relays, and integration with door operators/motors, • Specify seamless integration of access control systems with customers’ existing site infrastructure (BMS, security systems, fire alarms, CCTV, PLCs, and building networks)., • Prepare accurate technical proposals, specifications, and cost estimates for supply, installation, and commissioning., • Manage the full project lifecycle from initial enquiry through to successful delivery, handover, and aftercare — coordinating with in-house/sub contract installation and service teams., • Build and maintain strong relationships with clients, consultants, and specifiers to generate repeat business and referrals., • Identify opportunities to upsell and cross-sell related products (e.g., high-speed doors, safety systems, maintenance contracts)., • Play a key role in growing this side of the business — developing strategy, processes, supplier relationships, and sales pipelines to establish access control as a core profitable division. Essential Skills and Experience Strong technical understanding of access control technology as applied to automated and industrial doors (roller shutter integration, momentary/latching relays, safety inputs, door operator controls, etc.). Proven experience specifying and integrating access control systems (e.g., Paxton, TDSi, HID, or similar) with industrial door operators and building management systems. Ability to read and interpret technical drawings, electrical schematics, and site layouts. Commercial awareness with experience in preparing quotations, estimating costs, and negotiating with clients. Track record of successfully delivering technical projects from specification through to completion. Excellent communication and presentation skills — able to explain complex technical solutions clearly to facilities managers, building services engineers, and decision-makers. Self-motivated with a proactive approach to business development and client acquisition. Full UK driving licence. Desirable Previous experience in the industrial doors, roller shutters, automatic doors, or security systems sector. Knowledge of relevant standards and regulations (e.g., BS EN standards for doors and access control, health & safety, fire integration). Existing network of contacts within facilities management or building services in the South West. What We Offer Competitive salary £50,000 – £65,000 depending on experience and proven ability. Attractive performance-based bonus (uncapped or tiered, linked to revenue and margin growth). Company vehicle or car allowance. Real opportunity to shape and grow a new business area with direct impact on company success. Support from an established industrial door company with strong local reputation and workshop/installation capability. For an informal chat please call Giles Churchill at Amida

Once any support package is in place, our bespoke support worker (s) will be responsible for:. Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes. Role of the Bespoke Support Workers.

About The Role As a Children Support Worker, you will provide day-to-day care and emotional support, helping children and young people feel safe, understood, and valued. You will support the creation of positive routines and meaningful experiences, encourage educational engagement, and contribute t

We are seeking a motivated and customer-focused.Sales & Customer Service Agent.You will handle inbound enquiries, understand customer needs, recommend suitable travel options and confidently convert calls into confirmed bookings.Fluency in Spanish and English is essential.Hybrid - Canary Wharf, Lond

Customer Service & Sales Assistant (No Experience).Tired of the Retail/Hospitality grind?.If you love working with people but are fed up with inconsistent rotas, late nights, and no room for promotion, its time for a change.Customer Service & Sales Assistants.No previous office or marketing experien

Customer Service Advisor (Zero Carbon Living).Starting base salary of £25,950, which will increase to £26,770 once your training and probation period are completed.This is usually within nine months, although it can be quicker depending on previous experience!.Learner - customer-facing in a servic

Key responsibilities include: Handling incoming customer enquiries and providing clear, friendly support Logging and prioritising repair requests accurately Scheduling and coordinating work for field-based teams Keeping customers updated on appointments, delays, and changes Monitoring repair jobs t

Customer Service Representative.Full Time40 hours Mon-Fri + Saturday mornings on a rota basis.Funded Summer and Christmas events.As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey.You

Water Utility Company based in Yorkshire region of England.Metered Customer Service Advisor Fixed Term Contract 23 months.Let us tell you about all the great reasons to join us here at Yorkshire Water:.We offer a competitive salary, depending on experience £25,776 - £31,981.Annual incentive relat

Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales porfessionals.

I am currently looking for a Receptionist/Administrator for a family owned company in Avonmouth You will be made to feel like part of the team straight away You will receive a salary of £26,618 Monday to Friday 9.Free Parking on site and clothing allowance ! The main duties for the role of R

Process incoming and outgoing post and support the wider business with general administrative tasks. Generous leave entitlement, enhanced family policies, mental health and wellbeing support and professional development,. Based in the Chelmsford office, you will be part of the Front of House team, a

Immediate Starts Available – Full-Time Equivalent Opportunity: Immediate Starts Available!.Our client is only able to consider candidates who are.Applications from current international students will not be considered.Are you ready to represent a dynamic company where you can grow and thrive.Locat

What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office reque

Key Responsibilities: Acting as the first point of contact for visitors, parents, and staff Managing incoming calls and enquiries Maintaining accurate pupil and visitor records Supporting the school office with general administrative duties Ensuring safeguarding and visitor procedures are followed

Welcoming visitors and providing reception cover Supporting bereaved families with sensitivity and professionalism Processing cremation and funeral documentation Liaising with funeral directors and stakeholders via email, telephone and face-to-face Data entry, scanning and maintaining accurate recor

Access to Doctor Line for GP phone consultations, a 24/7 Employee Assistance Programme, and support from trained Mental Health First Aiders. Youll be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself

About the RoleWere looking for an enthusiastic and customer-focused Weekend Customer Service Advisor to join our clients growing support team. Provide outstanding support and resolve customer queries efficiently.

As a temporary Mental Health Support Worker, you’ll be providing high-quality care across a range of settings, from supporting living to mental health units and secure units providing support and care to persons with learning disabilities, mental health needs, and more complex care needs. Ment

You will play a vital role in helping young people feel safe, understood, and supported in their daily lives. Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges. Support children with autism and ADHD to manage routines, transiti

We are looking to recruit Support Workers who are passionate about providing top-notch healthcare in a residential setting.