Clerkenwell
Block Manager - Residential Management Sector - London Salary: £40,000 - £50,000 A well-established property business is seeking an experienced Block Manager to oversee a diverse residential portfolio, working across both in-house managed and externally managed blocks. This is a permanent, full-time opportunity for a knowledgeable and personable professional who enjoys managing stakeholders, ensuring compliance, and delivering a high standard of service. The successful candidate will have a minimum of 5 years' block management experience, a solid understanding of relevant legislation, and the confidence to communicate effectively with leaseholders, managing agents, contractors, and legal advisors. Role Overview • Title: Block Manager, • Type: Full-time, Permanent, • Hours: Monday to Friday, 9am - 6pm, • Salary: £40,000 - £50,000 Responsibilities • Acting as a point of contact for leaseholder and managing agent queries across the residential portfolio, • Managing reactive maintenance issues, including site inspections where required, contractor liaison, issuing purchase orders, and communicating progress to lessees, • Liaising with leaseholders on insurance-related matters, overseeing claims and associated works where applicable, • Ensuring statutory and regulatory compliance, including arranging inspections and reports for in-house managed properties, • Managing administrative duties associated with block management activities, • Handling licence-related enquiries, including alterations, subletting, lease variations and derogations, appointing and overseeing external solicitors where necessary, • Pursuing breaches of lease, liaising with internal legal teams as required, • Meeting with appointed external managing agents to review arrears, major works and cyclical maintenance programmes, • Responding to enquiries from managing agents and leaseholders of externally managed properties, • Managing sales enquiries, including completion of LPE1 packs and undertaking inspections where required (subject to fee receipt), • Assisting with the management of residential insurance arrangements, • Overseeing contractors operating under standing agreements, including cleaning and gardening services, • Managing Section 20 consultation processes end-to-end, including notices, surveyor appointments, fund collection, and works completion, • Assisting with arrears management across both in-house and externally managed properties, • Supporting the preparation of annual service charge budgets, • Assisting with the management of parking spaces and garage licences, • Preparing reports relating to arrears, licences, breaches, and major works, • Liaising with managing agents and landlords where the company holds a leasehold interest, including reviewing budgets, service charge demands and notices, and signing off expenditure where appropriate Requirements • Minimum of 5 years' experience in residential block management, • Good working knowledge of relevant property and leasehold legislation, • Strong communication and stakeholder management skills, • Organised, proactive, and capable of managing multiple workstreams, • Comfortable liaising with leaseholders, managing agents, contractors, solicitors, and insurers What's on Offer • Competitive salary of £40,000 - £50,000, • Stable, permanent role within an established property business, • Broad and varied portfolio offering long-term career development, • Professional and collaborative working environment If you're an experienced, career driven Block Manager who is looking for a genuine opportunity to make their mark at a reputable property business, please contact Ned Scott-Mends on (phone number removed), or send your CV via email to (url removed) All applications will be treated in strictest confidence. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation