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From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth. Look at our careers site to find out more: https://careers.rank.com/ Join The Rank Group Plc as an In-House Solicitor, where your expertise in employment law will help shape workplace best practices across our iconic brands. This is a fantastic opportunity to take on meaningful, varied legal work in a vibrant and collaborative in-house environment - with scope to expand as capacity allows. What you’ll do: • Partner with the People & Culture team to lead on the Group’s response to the Employment Rights Bill., • Manage Employment Tribunal claims in-house through to hearing, including drafting, advocacy, and negotiation., • Advise across the full spectrum of employment law matters; from senior terminations to TUPE, industrial action, and employee relations., • Update and advise leadership on legal developments, supporting training, policies, and compliance initiatives., • Liaise with and manage external counsel where appropriate., • Support on adjacent legal matters including pensions, immigration, and other disputes and litigation across the Group., • If time allows, contribute to commercial legal work with appropriate training and support., • Engage broadly with the business, offering practical, solution-focused advice., • A qualified solicitor licensed to practice in England & Wales., • A broad spectrum of specialist employment experience required., • Solid grounding in employment law with strong drafting, negotiation and advocacy skills, • Ability to build trust and communicate legal issues clearly across all levels of the business, • A collaborative mindset and willingness to roll up your sleeves on a diverse range of legal work, • Experience managing or instructing external counsel a plus If you're commercially aware, legally curious, and ready to make a real impact in-house - this role offers exactly that. #LI-IZ1 #LIHybrid Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you. We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe. From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. *Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe. Build and scale a best in class platform alongside a team of the brightest minds in cybersecurity! At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on! Immersive helps prove and improve your cyber resilience, by simulating real-world threats, testing your skills, and measuring performance. We put your readiness to the ultimate test. From sharpening technical capabilities to making high-pressure decisions, our platform allows you to assess every angle, pinpoint areas for growth, and prove your ability to tackle evolving threats with unwavering confidence. _ Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! _ Cyber Security Engineer - Red Team Immersive is hiring! Could you be our next Cyber Security Engineer? Due to customer demand and increasing maturity within our platform we have an exciting and challenging opportunity for an experienced cyber professional within the offensive security sector - with expertise in conducting red team engagements - to join our Product team as Cyber Security Engineer - Red Team. If successful you will join our Cyber team working closely with our Cyber Team Leads as we embark on this exciting new phase of product development within our market leading cyber resilience platform. This isn’t an ordinary red team role - we know everyone claims this and will tell you their role is super unique…but this one really is. You are constantly researching, learning, totally geeking out on all things offensive security related, from red teaming, to the latest AI driven attacks, and then taking that knowledge and creating labs and ranges. You will be a key player in our Red Team Content team, shaping and influencing the roll out of our offensive security and AI pen test content roadmap, simulating attack paths and helping train our users to counter the latest threats. You will be educating the world of offensive security professionals on how to make sure they are secure in what they do. Now that is a pretty cool legacy to leave behind. Your mission (if you choose to accept it) is to evolve and disrupt within the Red Team space by creating emulated environments within our platform that will simulate both hacking and defending in an engaging and intuitive way for our community. You will design, build and deliver practical and theory content to gamify offensive security and make it engaging and fun for the end user. You'll shake up traditional training and teach complex concepts in an innovative way. If you have an interest in and passion for cyber security, are experienced in the area of offensive security, and want to disrupt how employees build their resilience against the latest threats we will appreciate your input and give you the space to innovate within our market leading platform, Immersive One. Your main responsibilities (we're scaling fast, so these may change as we grow): Utilising knowledge of pen test and red teaming engagements and techniques to plan, write and improve offensive security labs, challenges and online learning content on the Immersive One platform. Produce multi-format content utilising various teaching methods; practical exercises, questions & gamification Test Red Team labs and ranges to ensure they function as expected Research vulnerabilities, tools and offensive tactics and compile this research to deliver practical and theory labs to users Compile technical research into understandable concise content for both technical and non-technical audience Work with the wider Product team on new projects and product innovations and how best to deploy them Sounds good? We’d love to hear from you if you have proven experience in the following areas: A number of years of experience working in offensive security as a penetration tester or as a Offensive Security Consultant In-depth knowledge of the MITRE ATT&CK framework and how it is used to help enterprises deal with threats to their organisation. Have a strong technical understanding of networking, computing and cyber security concepts Have the ability to use examples and analogies to simplify complex subjects - your content will train real world users to identify and combat the latest threats so you need to be able to inhabit the mindset of your target audience to create realistic simulations Familiarity with Linux, Docker and Python would be beneficial Attitude and approach is just as important as technical skills for this role - you will be someone who enjoys tackling complex problems and finding the solution. You'll be a natural problem solver and 'tinkerer' who enjoys prototyping and iteration. Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off The longer you are with Immersive, the more holiday days you get, up to a maximum of 30 days after five years of service Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more Career and learning development through the platform, a dedicated professional development fund and our ‘Learn Anything’ fund - which enables you to learn anything that’s not work! Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours We have a vibrant team culture with team events throughout the year. Our socials have included everything from pottery painting and paper mask making, to dungeons and dragons! When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike Find out more about life at Immersive Labs_ Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated_ page.

Major loss adjusting practice seeks to strengthen its Forensic Accounting Services Division through the appointment of two newly qualified Accountants (up to 3 years PQE); one centred in Birmingham and one in London/South East. • You will be part of an outstanding team of highly experienced Accountant/Adjusters, mid-range Forensic Accountants and graduates going through advanced training to develop their skills in the insurance claims field., • Our client provides wide-ranging services from traditional major loss support work to specialist areas such as cyber, product recall, contingency and professional indemnity, whilst simultaneously developing a forensic accounting practice., • All positions are home-based but there is flexibility for an office base if preferred. About you: • Candidates must essentially be ACA or ACCA qualified with up to 3 years PQE and looking to take their career in a different direction., • This is an outstanding opportunity to forge a new career as our client can accommodate all levels of ambition., • Current requirements exist in the Birmingham and London areas. Salary & Benefits: Basic salary up to £60,000 plus annual bonus, car/allowance, pension, private medical care and 25 days holiday.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Self-Employed Sales Rep Earnings are purely commission based Location: London Join UW as a Self-Employed Partner and Help Households Save Time and Money on Bills! As the UK’s only genuine multiservice provider, our mission is to help households stop wasting time and money on bills by bundling their energy, broadband and mobile with us. We do things a bit differently, which is why most of our customers sign up through a Partner in their local area. This personal touch is why over 1,000,000 customers across the UK now trust UW with their home services, and we’ve been running for almost 30 years. We’re always looking to grow our self-employed Partner base to not only enable households to save on bills but also help people earn extra income and start their own business while doing it! How can I be a successful UW Partner? Leverage your strong enthusiasm and communication skills to build your own business and convert leads into customers. What are the benefits? • Earn more than income by building your own business, having a reliable second income, a side hustle or simply a means to an end. Build your own team of Partners and earn an ongoing residual income in the process. Earn up to £300 per sign-up* and boost your income Disclaimer: Earnings not guaranteed. They depend entirely on the number of customers you sign up. There is no base salary. This is not a job offer but a business opportunity as an independent and self-employed UW Partner. No employment relationship is created between you and UW. It is illegal for a promoter or a participant in a trading scheme to persuade anyone to make a payment by promising benefits from getting others to join a scheme. Do not be misled by claims that high earnings are easily achieved. *Partners can earn up to £300 for signing up a homeowner customer with at least 4 core services. Core services are: broadband, energy (gas and/or electricity) and mobile (2 SIMs count as 2 services). What makes a great Partner? • Strong communication skills and enthusiasm to strike up conversations with strangers and meet new people., • Open to learning new skills and putting yourself out there., • A can-do attitude., • Willing to build a business or side hustle that is yours and yours alone. Why work with us? • Make a difference by helping friends, family and beyond save hundreds of pounds off their bills., • Earn additional income to make strides towards achieving financial freedom., • You can put in as many or as few hours as you like. This works around what’s best for you., • Join a company with 80+ industry awards in the last decade alone. Including Which? Recommended Provider status for Broadband & Energy in 2025., • Rated ‘Excellent’ on Trustpilot with over 62,000+ reviews. Join us today and set up your own business, earn financial freedom and help households like yours save on their bills. Address: Utility Warehouse Limited, 508 Edgware Rd, London NW9 5AB Privacy Policy: _

The salary for this role is £50,000 - £52,000 This role is advertised on a 12 month fixed term contract. Do you have hands-on experience supporting and optimising Azure integration platforms, including CI/CD pipelines and live production environments? Are you confident designing, managing, and securing Azure AD B2C identity flows and API Management (APIM)? Can you develop, maintain, and troubleshoot cloud solutions using multiple technologies and languages—such as C#, Azure Functions, and Web Apps—while embedding security and quality into your code? If so, we’d love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As an Azure Integration Engineer, you’ll play a key role in keeping our platforms running smoothly and securely. Your day will involve monitoring systems, fixing issues as they arise, and working closely with development teams to improve CI/CD pipelines and delivery processes. You’ll also look after Azure B2C identity flows and API Management (APIM), helping ensure seamless and secure integrations. Alongside this, you’ll support security activities using tools like Defender for Cloud, SonarCloud, and ZAP, respond to support requests, and help prepare for upcoming releases and projects. Your responsibilities will include • Providing timely and efficient break-fix support to resolve system issues and minimise downtime in line with Service Level Agreements including out-of-hours., • Monitoring system performance, availability, and capacity, performing infrastructure and code optimisation to ensure efficiency and reliability., • Providing 3rd line support for the Azure customer identity and integration services and address escalated issues while coordinating with internal teams to maintain service uptime., • Implementing real-time monitoring tools for applications and under lying infrastructure., • Setting up proactive alerts and developing incident response procedures to identify, respond to, and resolve incidents efficiently., • Monitoring system health and providing timely feedback on performance and potential risks to service availability., • Conducting regular vulnerability assessments, enforce security policies, and ensure patching and system hardening measures are applied., • Adhering to corporate Information Security Policies, Azure Security Benchmark, and CIS controls., • Supporting development teams with technical guidance, ensuring robust and secure applications or services., • Collaborating on new projects and enhancements to ensure customer identity and integration requirements are met.. You may be required to undertake other duties assigned by your line manager as appropriate We are looking for someone with the following • Experience in providing high-quality break-fix support in a fast-paced environment., • Proven ability to monitor and maintain complex cloud-based systems, ensuring uptime and performance., • Experience of managing Azure subscriptions and Azure resources efficiently., • Expertise in managing customer identity using Azure AD B2C., • Experience in creating and configuring applications in Azure., • OpenID, OAuth2.0 & SAML2.0: Knowledge of identity and access protocols., • Experience in creating and customizing user flows in Azure AD B2C., • Strong understanding of user management and custom attributes in Azure AD B2C., • UX/UI Customization in AD B2C User Flows: Ability to customize user experience flows., • Knowledge of claims providers and technical profiles in B2C., • Ability to create complex and customized user flows based on requirements., • Hands-on experience with Microsoft Graph API and MSAL for managing identities., • Understanding of SSL certificates and security best practices., • Experience in implementing custom policies using the Identity Experience Framework in Azure AD B2C., • Experience with APIM, including security and cloud-to-cloud integration., • Hands-on experience in developing Azure Functions, Web Apps, and C# programming., • Experience in user administration, group assignment, and role management in the Azure AD B2C portal., • Proficiency in using Azure Blob storage, Application Insights, and monitoring tools., • Expertise in building and automating CI/CD pipelines for efficient software delivery from development to production in Azure DevOps., • Hands-on experience maintaining and deploying SonarCloud and Zed Attack Proxy (ZAP) in a CI/CD pipeline for code quality and security scanning. This role will report to the Azure Engineering Manager and will sit within our Service department. As an LI employee, you will be entitled to our company benefits which include • A fully remote and flexible working set up, • 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays), • 1 Privilege Day, • 4 x annual salary Life Assurance, • Market leading pension scheme through Legal & General, • Enhanced Family Friendly Policies, • Excellent learning, training, and career development opportunities, • 24/7 access to our Employee Assistance Programme, • A diverse and inclusive culture where everyone is respected and valued To apply for this role, you will need to submit a CV and answer some pre-screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing _ before the closing date to discuss your needs. Please note that we may close the advert early if we receive a high volume of applications Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please click on the following link : We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page : _ At Livestock Information Ltd, we have a zero-tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. We’re a fully remote organisation however, our roles are UK-based and can only be performed within the UK. We come together in person twice a year for our All Hands events to connect, collaborate, and strengthen relationships. From time to time, there may also be occasional in-person team meetings. At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: talent@livestockinformation.org.uk Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV’s not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.

Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail is required for well-established insurance company. SALARY: £25,000 per annum LOCATION: Remote / Working from Home - candidates MUST be UK based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Working as the Customer Service Adviser / Sales Support Agent you will be professional, people-focused and will join a fully remote team. This is a phone-based role, speaking directly with: • New prospects: Helping them understand the products and find the right insurance cover for their needs, • Existing customers: Assisting with queries about policies, helping with changes, and supporting them through claims or renewals As the Customer Service Adviser / Sales Support Agent you will be the voice of the company — empathetic, clear, and solution-oriented. You will be given the tools and training you need, but will need to be someone who learns fast, takes initiative, and thrives in a flexible environment. DUTIES Your duties as a Customer Service Adviser / Sales Support Agent will include: • Answer inbound calls and respond to customer queries with clarity and professionalism, • Make outbound calls to guide new prospects to assist them in finding the right insurance cover based on their business needs, • Assist existing customers with policy queries, changes, and mid-term adjustments, • Provide friendly and accurate support throughout the customer journey — from quote to renewal, • Work independently and take ownership of your workload CANDIDATE REQUIREMENTS • Fluent in English, • Excellent phone manner with strong verbal communication skills, • Previous experience in customer service or phone-based sales (essential), • A fast learner, confident using web-based systems, • Comfortable working independently in a 100% remote role, • Strong organisational skills and attention to detail, • Experience in the insurance industry (preferred but not essential) BENEFITS • Fully remote position with all training provided, • Opportunity to grow in a supportive, customer-first company, • No rigid scripts. Just real conversations and support, • A small friendly team of colleagues that works collaboratively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13669 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work Remotely. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Fee Earner – Housing Disrepair Location: Macclesfield Full Time and hybrid option available Salary: £DOE ACS have teamed up with a successful Macclesfield based firm, with the recruitment of a fee earner within their housing disrepair team! The successful candidate will ideally have the following knowledge and experience – • Ability to manage a caseload of Housing Disrepair claims, • Legal Knowledge of the Housing Conditions pre-action protocol, • Legal knowledge of the CPR and fast-track litigation process, • Review reports from Surveyors, • Carry out quantum assessments/reviews and formalising case plans, • Ability to run issued, fast track matters with minimal supervision., • To effectively act upon court directions and to prepare matters for trial, • Experience of using Proclaim case management system, • Experience of working in a fast paced, target driven environment, • Attention to detail, • Organisation and admin skills, • Communication skills: written and verbal, • Ability to work individually or part as a team Benefits:, • Competitive salary, • Home working negotiable, • 25 days holiday in addition to bank holidays (on a Full-Time basis), • Excellent career progression, • Excellent Bonus package

Data Software Engineer (Python PySpark) Remote UK to £95k Are you a data savvy Software Engineer with strong Python coding skills? You could be progressing your career in a senior, hands-on Data Software Engineer role as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech company as they expand their UK presence; their platform enables an insurance quote to be made to the consumer within 60 seconds, using just 4 clicks. As a Data Software Engineer within the Claims team you will help shape the architecture of data products, building reusable technology that enables teams to ingest, store, transform and serve their own data products. You'll take a lead in data transformation, setting up best practices in areas like Data modelling, performance optimisation and Data Governance to ensure that the data used within the business is consistent, available and reliable. You will be supported with continual learning and self development opportunities and will be encouraged to contribute to testing open source tools and engaging in community building activities such as meet-ups, keeping up to date with new and emerging technologies and methods. Location / WFH: You can work from home on a full time basis from anywhere in the UK or work a hybrid model from the London office depending on your location / preferences. About you: • You are degree educated in a relevant discipline, e.g. Computer Science, Mathematics, • You have a software engineering background with advanced Python and PySpark coding skills, • You have experience in batch, distributed data processing and near real-time streaming data pipelines with technologies such as Kafka, • You have experience of Big Data Analytics platform integration with AWS, • You have a strong understanding of RDBMS, Data Warehousing, Data Modelling, SQL (Redshift, PostgreSQL) and NoSQL databases, • You have a good appreciation of software engineering best practices, DevOps, CI/CD, IaC, • You have excellent communication skills What's in it for you: As a Data Software Engineer (Python Spark AWS) you will earn a competitive package: • Up to £95,000 salary, • Remote working including flexible working hours, • Workplace nursery scheme, • Enhanced maternity package, • 25 days holiday plus ability to buy or sell 5 days p/year + extra "duvet day", • Pension, Private Medical and Dental Insurance, Life Assurance, Employee Assistance Programme, • Weekly Yoga and monthly Acupuncture sessions, Headspace membership, • Diverse, inclusive team environment with a range of support networks, • A range of other perks including Perkbox, cycle to work, season ticket loan Apply now to find out more about this Data Software Engineer (Python Spark AWS) opportunity. Ref: PR/100084/A/KS/100725

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

The Company A successful business whose product is as great as their customer service! Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiastic customer service specialist to join them on a full time, permanent basis. Offering hybrid working with one day per week in the office (Wednesday) if local, or fully remote if further away. Ideally looking to start on 13 May 2025. The Role You will be the first point of contact for all incoming enquiries on the phone and via email. Providing an answer at first touch or escalating if needed, all whilst delivering the highest level of service ensuring the brand reputation is upheld. • Answer calls within set SLA's., • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, claims decisions., • Deal with enquiries on phone and email, including renewals and claim enquiries., • Update customer details online., • Ensure enquiries are dealt with in set SLA's. About You We are looking for customer focussed individuals who are passionate about the customer experience. • Customer retentions OR sales experience - essential., • Excellent telephone manner., • Able to manage multiple enquiries., • Can think on your feet and problem solve., • Able to listen and negotiate to provide a solution., • Have empathy when dealing with difficult calls. Other • Mon - Fri, 36 hours per week on a shift pattern between 9am - 6pm., • £23,700 - £25,000 basic salary plus realistic OTE of £30k., • Generous benefits package.

About Lawhive Lawhive is a new kind of law firm - one designed around lawyers, not just clients. We’re building a future where lawyers can focus on what they do best: delivering excellent legal advice, without the noise of admin, inefficient tools, or unnecessary overhead. Our platform supports experienced lawyers with a steady stream of quality client work, purpose-built technology, and the flexibility to work fully remotely, in a hybrid setup, or from one of our hubs - whatever suits your life and practice best. We specialise in helping individuals and small businesses with legal issues that matter deeply to them. From property and tenancy to disputes and consumer rights. Behind the scenes, our AI supports routine admin and document work, helping you get back hours each week. We’re on a mission to make legal help more accessible and affordable, and we believe the best way to do that is by empowering great lawyers to do their best work. Join us and be part of a forward-thinking, fully remote legal team backed by top-tier investors including Google Ventures, Balderton, and TQ Ventures. We’ve just raised one of Europe’s largest Series A rounds in 2024 and are growing fast - with you at the centre of our next chapter. The Role Are you passionate about law and excited by the future of legal technology? We’re seeking an innovative Solicitor with debt recovery expertise to join our team. If you’re a Solicitor with 0-5 years PQE eager to blend legal expertise with ground-breaking tech, this opportunity is perfect for you. Responsibilities Manage a portfolio of small claims matters, focusing on: Completing and filing small claims applications online through Money Claim Online or paper forms Preparing defenses and counterclaims for clients facing small claims actions Drafting and sending letters before action Advising clients on enforcement options for small claims judgments including warrant of control and attachment of earnings Managing pre-action protocols proportionate to the value and complexity of small claims Instructing barristers/advocates for the purposes of in-person representation Advise clients on legal merits, potential outcomes, and next steps. Requirements Hands-on experience in small claims matters Excellent organisational skills to manage a high volume caseload Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Empathy and patience when dealing with questions Strong problem-solving and decision-making abilities Ability to work independently and in a team environment Highly motivated, proactive, and able to thrive in a fast-paced environment Desirable Experience Knowledge/Experience working with local councils or housing associations Interest in AI and how it can be used to improve the legal system Prior experience working in a technology company or start up UK Benefits: ✈️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England) 💰 Equity (Share Options) 💰 Pension ⛳️ Regular team building activities and socials! 💷 20% off legal fees through Lawhive US Benefits: 🩺 Healthcare benefits: 'Premium' plan with 100% employee cover and 50% dependent cover ✈️ Vacation: 20 days + 11 Federal holidays + 1 day of Birthday leave 💰 401k: Matching contribution up to 2% of salary 💰 Equity: Options in Lawhive LTD

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe. Build and scale a best in class platform alongside a team of the brightest minds in cybersecurity! At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on! Immersive helps prove and improve your cyber resilience, by simulating real-world threats, testing your skills, and measuring performance. We put your readiness to the ultimate test. From sharpening technical capabilities to making high-pressure decisions, our platform allows you to assess every angle, pinpoint areas for growth, and prove your ability to tackle evolving threats with unwavering confidence. _ Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! _ Cyber Security Engineer - Incident Response & Crisis Simulation Immersive is hiring! Could you be our next Cyber Security Engineer? Due to customer demand and increasing maturity within our platform we have an exciting and challenging opportunity for an experienced cyber professional within the defensive security sector - with expertise in blue team engagements and crisis response- to join our Product team as a Cyber Security Engineer focused on Defensive content. If successful you will join our Cyber team working closely with our Cyber Team Leads as we embark on this exciting new phase of product development within our market leading cyber resilience platform. This isn’t an ordinary blue team role - we know everyone claims this and will tell you their role is super unique…but this one really is. You are constantly researching, learning, totally geeking out on all things defensive security related, from blue teaming, to crisis simulation and response to the latest AI driven attacks, and then taking that knowledge and creating labs and ranges. You will be a key player in our Blue Team Content team, shaping and influencing the roll out of our defensive security and crisis simulation catalogue roadmap whilst also working on threat research content. You will be educating the world of defensive security professionals on how to make sure they are secure in what they do. Now that is a pretty cool legacy to leave behind. Your mission (if you choose to accept it) is to evolve and disrupt within the Blue Team space by creating emulated environments within our platform that will simulate both hacking and defending in an engaging and intuitive way for our community. You will design build and deliver practical and theory content to gamify offensive security and make it engaging and fun for the end user. You'll shake up traditional training and teach complex concepts in an innovative way. If you have an interest in and passion for cyber security, have proven experience in the area of Incident Response & Crisis Simulation, and want to disrupt how employees build their resilience against the latest threats we will appreciate your input and give you the space to innovate within our market leading platform, Immersive One. Your main responsibilities (we're scaling fast, so these may change as we grow): Utilising knowledge of blue teaming engagements and techniques to plan, write and improve defensive security labs, challenges and online learning content on the Immersive One platform. Produce multi-format content utilising various teaching methods; practical exercises, questions & gamification Test Blue Team labs and ranges to ensure they function as expected Research the latest crisis and incidents and compile this research to deliver a catalogue of crisis simulation content Compile technical research into understandable concise content for both technical and non-technical audience Work with the wider Product team on new projects and product innovations and how best to deploy them Sounds good? We’d love to hear from you if you have proven experience in the following areas: A number of years of experience working in the defensive security space, particularly within Incident Response or table top exercises In-depth knowledge of the MITRE ATT&CK framework and how it is used to help enterprises deal with threats to their organisation. Have a strong technical understanding of networking, computing and cyber security concepts Have the ability to use examples and analogies to simplify complex subjects - your content will train real world users to identify and combat the latest threats so you need to be able to inhabit the mindset of your target audience to create realistic simulations Attitude and approach is just as important as technical skills for this role - you will be someone who enjoys tackling complex problems and finding the solution. You'll be a natural problem solver and 'tinkerer' who enjoys prototyping and iteration. Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off The longer you are with Immersive, the more holiday days you get, up to a maximum of 30 days after five years of service Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more Career and learning development through the platform, a dedicated professional development fund and our ‘Learn Anything’ fund - which enables you to learn anything that’s not work! Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours We have a vibrant team culture with team events throughout the year. Our socials have included everything from pottery painting and paper mask making, to dungeons and dragons! When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike Find out more about life at Immersive Labs_ Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated_ page.

This national business buys clients from its retiring advisers. It is one that has trained and developed over 30 advisers already who had no previous financial planning advice experience. You’ll have around 2 years post-CAS experience as a financial adviser/planner with suitable level 4 qualificat

You could be a mortgage/protection adviser, paraplanner or administrator. Feel ready to become the adviser you know you can be? Click apply and we'll be in touch. But you’re level 4 qualified and ready to be an adviser.

Our client is seeking a Forensic Accountant (ACA qualified) to work from home and operate throughout the UK/London area as required. Ideally, you will be ACA / CIMA qualified. We are ideally looking for an Accountant with a minimum of 2 years Business Interruption (BI) File Handling experience. The company is looking to promote ACII / CILA / ACA progression as well as any other professional development deemed appropriate. Applicants should forward their CVs to Martin Porthouse at Exchange Street - email / direct dial / Job Ref: MPO2740. For all other vacancies, please take a look at our website – www.exchange-street.co.uk

Exciting Opportunity for a Highway Inspector in North East Lincolnshire An excellent opportunity has arisen for a reliable and experienced Highway Inspector to join my client's highway maintenance team in North East Lincolnshire. This is a key role responsible for ensuring the safe condition of the highway network, assisting with reactive maintenance works and statutory inspections in line with the Highways Act 1980. The ideal candidate will have experience in highway inspection and maintenance, with a strong focus on safety, record-keeping, and compliance. The main duties of the Highway Inspector include: ·Inspecting, investigating and ordering necessary works to maintain the highway network safely. ·Conforming to relevant legislation, policy and codes of practice for highway maintenance. ·Maintaining accurate records for inspection, maintenance and to support statutory defence in case of legal claims. ·Investigating third-party insurance claims, providing inspection records, and attending court as necessary. ·Liaising with a range of stakeholders including elected members, the public, emergency services and neighbouring authorities. ·Inspecting works completed by in-house teams, contractors and third parties, ensuring compliance with relevant standards. ·Reporting on the need for more substantial works such as resurfacing or reconstruction. ·Assisting with the en...

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Reporting to the Finance Manager providing financial administrative support focused on Accounts Payable processing with an understanding of VAT. Administering corporate credit expenses and staff expense claims. Are you a detail-oriented professional with a passion and understanding of finance and ad

Our client, is currently seeking a diligent Highway Inspector to join their team on a contract basis. This role is critical to ensuring the Local Authority fulfils its statutory duties of inspection, assessment, and maintenance of the highway network, prioritising safety, serviceability, and sustainability. The role demands full-time presence in the operational area during weekdays, whether on-site or at the office. Key Responsibilities: Inspect, investigate, and order works necessary to maintain the highway network in a safe condition. Adhere to legislation, policy, codes of practice, procedures, and standards for highway maintenance. Maintain accurate records and documentation for future reference and legal defence. Assist with processing third-party insurance claims within legal protocols and timescales. Provide inspection and maintenance records, statements of evidence, and attend court for cross-examination in support of the local authority. Establish and maintain effective working relationships with stakeholders, including client officers, elected members, the public, parish councils, and emergency services. Investigate stakeholder enquiries within prescribed timescales and advise on solutions to ensure highway safety. Job Requirements: Experience in streetworks and highway inspections. Strong understanding of the Highways Act 1980 and relevant statutory duties. Ability to maintain accurate and systematic records. Experience working within strict legal protocols and timescales. Proficiency in handling third-party insurance claims and providing legal defence. Excellent communication skills for effective stakeholder engagement. Strong analytical and problem-solving abilities. Ability to work both independently and collaboratively within a team. Working Hours: Start Time: 09:00 End Time: 17:00 If you are a dedicated Highway Inspector looking for a new contract opportunity, we would love to hear from you. Apply now to join our client's committed and professional team

THE COMPANY Ramsden International are an award-winning British Grocery Export Business, proud to supply 24,000+ products to more than 650 customers in 133 countries worldwide. ROLE OVERVIEW The purpose of this role is to transform data into meaningful commercial insight that drives informed decision-making across the business. The successful candidate will work closely with stakeholders at all levels to understand the underlying business needs behind data requests, challenge assumptions, identify risks and opportunities, and deliver clear, commercially focused recommendations. Acting as a key link between operational teams, commercial functions, and technical data sources, the role is responsible for converting complex and often fragmented data into actionable insight that supports business growth, profitability, efficiency and operational performance. The role requires a commercially minded and analytical individual who can communicate findings clearly, influence decision-making and help embed a data-driven approach across the business. KEY RESPONSIBILITIES Data Collection & Validation Analyse and interpret sales, revenue, margin and gross profit data to identify trends, risks and opportunities that support commercial performance and strategic decision-making. Ensure data accuracy, consistency and integrity across reporting processes. Data Analysis & Commercial Insight Conduct detailed analysis and statistical modelling to identify patterns, trends and anomalies across the business, including but not limited to: Category performance and trend analysis Promotional and campaign effectiveness Seasonal trend analysis and forecasting Claims trend identification and recommendation of corrective actions Budget modelling and forecasting support Proactive sales performance analysis Private Label performance analysis by market to identify growth opportunities Identification of new business and market opportunities Reporting & Dashboard Development Develop and maintain automated reports and interactive dashboards using Power BI and other reporting tools. Present data in a clear, accessible and commercially meaningful format to support decision-making across the business. Market & Commercial Strategy Provide insight and analysis to support wider commercial strategy, including market sizing, territory performance, customer trends and identification of growth opportunities across individual markets and regions. Stakeholder Collaboration Work collaboratively with operational, commercial and leadership teams to understand business requirements and deliver actionable insight. Translate complex data into clear, concise recommendations for non-technical stakeholders. Continuous Improvement Identify opportunities to improve reporting processes, data quality, operational efficiency and overall commercial performance. Support the development of a data-driven culture across the business. PERSON SPECIFICATION Techincal Tools Power Query M | SQL | C# / .NET | Reading Java | HTTP / JavaScript development / CGI | Claude Code use but with demonstrable manual programming ability | DuckDB / Parquet / PostgreSQL | Windows Scripting (.bat / PS1) | Excel Macros & VBA Technical Skills Experience using SQL and/or other relevant coding languages for data extraction, analysis and automation Strong understanding of statistical analysis, modelling and forecasting techniques Experience developing and automating reporting processes and dashboards Proficient in data visualisation and reporting tools such as Power BI, Excel or similar platforms Ability to work with large and complex data sets from multiple business systems and sources Essential Skills & Attributes Commercial Awareness: Strong commercial acumen with the ability to identify opportunities, risks and performance drivers through data analysis Problem Solving: Analytical and solution-focused mindset with a proactive approach to identifying improvements and supporting business growth Communication Skills: Ability to translate complex data into clear, meaningful and actionable insights for non-technical audiences Stakeholder Management: Confident working with stakeholders across multiple departments and levels of seniority Curiosity & Initiative: Naturally inquisitive with the confidence to challenge assumptions, ask questions and drive continuous improvement Attention to Detail: High level of accuracy and attention to detail when handling and interpreting data Ramsden International are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We believe that diversity strengthens our teams, drives innovation, and helps us better serve our customers and communities

Whether you're managing claims, supporting clients, or improving processes, youll play a vital role in helping businesses and individuals move forward with confidence.

Lead and manage a multi-country claims team handling freight, logistics and transport liability claims across road, sea, air and warehousing. A leading international logistics and shipping group is seeking a senior claims professional to lead its central transport and freight liability claims functi

We're currently partnering with a highly respected international insurer to appoint a Head of Claims to lead and develop their UK claims function. Property & Liability claims experience. Strong understanding of FCA regulations and claims governance.

The successful candidate will assume the critical role of Group Head of Claims, providing strategic oversight and operational execution across multiple key claims regions & pillars worldwide. Proficiency in managing the claims function and an understanding of effective workflow processes and applica

ClaimSorted, based in Greater London, is seeking a Head of Claims to revolutionize the claims operation through technical excellence and operational improvement. You will be responsible for redesigning claims workflows, ensuring top-tier claims handling standards, and partnering directly with custom

As part of a specialist Personal Injury team, you will manage a caseload of complex, high-value serious injury claims, contributing to the growth of the department.

AIG is seeking a Head of Claims to lead the Claims function at Talbot Underwriting Ltd in London. This role involves strategic leadership, ensuring regulatory compliance, and overseeing claims operations. Candidates should possess proven leadership skills, a deep understanding of claims processes, a

This role involves leading the global development and negotiation of insurance programmes, while aligning with executive teams for effective risk management and claims optimization.

ClaimSorted is an AI-native Third Party Administrator that manages claims operations for insurers across auto, property, travel, gadget, pet, renters, and liability. You will own claims standards across the company and work directly with founders, product, engineering, and operations to rethink ever

A growing and entrepreneurial insurance business is seeking an experienced Claims Director to take ownership of its entire claims function across a specialist commercial motor portfolio, alongside wider commercial liability and property exposures. Rather than managing a large in‑house claims depar

SiriusPoint is looking for a Director MGA and Programs Claims in the United Kingdom. You'll manage compliance and auditing of claims processes while collaborating with various teams. Successful candidates will have extensive experience in claims adjusting or leadership within the casualty and proper

You’re not the kind of Senior Marine Cargo claims professional who wants to sit quietly behind a desk, pushing paper and processing claims. The team is busy, growing, and already performing at a high level but they need someone senior who can elevate their claims proposition even further. You want

The Claims Director will be responsible for leading and optimising the end-to-end claims function, with a strong emphasis on operational performance, regulatory compliance, and the delivery of market-leading claims broking and advocacy services across the Lloyd’s and London Market. This role will

Understanding Recruitment is seeking an AI Engineer in London to help insurance companies enhance their claims processing through AI.

You’ll sit at the intersection of claims strategy, underwriting performance and market confidence, owning how complex claims are handled, reserved and resolved across the portfolio, while building a claims function that scales with ambition. Turn complex, long‑tail liability claims into clear, c

Ensure full compliance with Lloyd’s Claims Minimum Standards, Lloyd’s Principles, applicable PRA/FCA regulatory standards and Talbot claims policies. Reporting to the CEO and the AIG UK Head of Claims, the role ensures that Talbot’s claims strategy, governance and outcomes are aligned both to

IDEX Consulting Ltd is seeking a Head of Marine Claims in London to lead a team, advocate for clients, and manage complex Marine claims. The ideal candidate will have over a decade of Marine Cargo claims experience, leading from the front and shaping strategies alongside underwriters and brokers.

The role encompasses redesigning the claims process across various products, handling governance for complex claims, and collaborating with product, engineering, and operations teams. Advancing People is seeking a Head of Claims to join a VC-backed tech company leveraging AI for insurers. A strong t

It will involve handling a caseload of Marine Cargo claims and managing a small claims team. In addition you will consult with Underwriters, insurers, Loss Adjusters, Engineers, Solicitors and colleagues on claims. You will alsoprepare monthly claims bordereaux and present to underwriters.

Personal Injury Solicitor 3-6 years PQE– Complex Injury.Department: Complex Injury team.Location: EC1A, City of London.Bolt Burdon Kemp, a top-ranked London law firm, is seeking a dedicated.This is a unique opportunity to work on high-value, multi-track catastrophic injury cases, making a real dif

Nashrock Insurance Recruitment is seeking a Claims Director to lead and optimize the claims function with a focus on operational performance and regulatory compliance. The role encompasses developing the global claims strategy and acting as a senior escalation point for high-value claims across the

A consulting firm is seeking an experienced R&D Manager to join their London team.You will provide specialist advice on R&D tax reliefs, lead a team, and engage directly with clients across various sectors.Ideal candidates will have a STEM or Finance degree, a minimum of 3 years in R&D tax, and stro

ClaimSorted in the United States is looking for a frontend engineer to own and deliver products that enhance the claims process for insurers.

This Maxim Recruitment client of many years, is a London based, bespoke claims and disputes consultancy with circa 25 staff. You will have had significant exposure to delay related claims work and ideally have had some exposure to formal disputes such as adjudications, arbitrations and/or litigation

This position involves handling Marine Cargo claims, managing a small team, and consulting with clients and various stakeholders on claims procedures. Ideal candidates will have a proven background in Marine Cargo claims, with management experience being a plus. Senior Marine Claims Brokers/Technici

Sedgwick Claims Management Services Ltd in Greater London is seeking a Senior/Executive Adjuster to join their Construction and Engineering London Market Team. Responsibilities include handling a variety of construction policies and claims.

You will develop the claims team and oversee significant claims management. American International Group in London is looking for a Head of Claims to provide strategic leadership for Talbot Underwriting Ltd. This role involves overseeing claims operations, ensuring compliance with regulatory standar