
We are looking for a Senior Technical Claims Advisor to use their motor vehicle mechanical expertise to help guide our clients through the appropriate claims process. As a key part of the APG team you will be responsible for guiding claimants through the relevant claims process giving expert advice regarding suitable repairers and relevant liabilities. The role The key responsibilities you could be looking after include: • Provide accurate claims advice across a variety of products and the processes involved within your handling limit, • Other reasonable duties as required., • Resolve claims across a variety of platforms, telephone, email and online, • Collect accurate information and documents to proceed with a claim remaining within Average Claims Spend, • Understanding our various customers’ requirements and working with them to ensure they are properly dealt with, • Maintain company service levels and deliver on set KPI’s, • Consider and validate High Value Claims in accordance with AP referral process, • Provide technical advice and support to the Claims Team, • Provide support to the Sales team by providing accurate and timely information, • Provide professional and friendly service, • Ensure fair settlement of a valid claim, • Service in accordance with industry and company guidelines, • Handle any complaints associated with a claim as per the complaints process and carry out any Manager Call backs, • Manage all administration aspects of the claim including exception reports Our ideal candidate • Excellent interpersonal and customer service skills, • A high level of literacy and numeracy, • Active listening skills, • Initiative and the ability to adapt quickly to different situations, • Good written and oral communication skills, • Ability to work effectively under pressure both within a team or on own initiative, • Comprehensive Motor Vehicle Technical knowledge i.e. repairs, maintenance and diagnostics, • Microsoft Office including Word and Excel, • Good understanding of voice/soft skill, • Technical qualification such as City and Guilds NVQ in relevant subject Preferred: • Experience in an FCA regulated environment, • A background in insurance product administration and claims resolution Unfortunately, we are unable to provide sponsorship for work permits. Please only apply if you have the right to work in the UK. The company At AutoProtect Group, we sell products, platforms and services that support vehicle retailers, manufacturers, finance lenders and brokers. Our solutions make their business easier to operate and more profitable. Our award-winning customer journey supports our consumers with their claims and product admin, removing the friction from what can be a stressful time in our customers’ lives. T here are four main branches to our Group, including: • iComply – our specialist compliance consultancy servicing the automotive sector, • AutoProtect – award-winning warranties and value-added insurance products., • Shine! – an expert mobile vehicle repair network., • DealTrak – our software platform dedicated to connecting automotive finance providers with their customers. We work with vehicle retailers and manufacturers to bring award-winning protection, warranty and insurance products, easy-to-use finance and insurance platforms, and high-quality customer services, founded on FCA Treating Customers Fairly principles. We sell products direct to our consumer via online sales channels at affordable price points. With a small but efficient team, we remain agile enough to react to market demands and launch new products at the right time. Our goal is to continue our successive growth in the years to come – why not join our journey? View our vision and values at Careers - Our Vision Take a closer look at what is really looks like to work at AutoProtect Group on our LinkedIn Life page.

We are looking for a young fully trained to at least a level 2/3 in beauty, enthusiastic person to join our team. This position is reception based . The role entails running the desk and helping with the smooth running of the clinic . We also need someone who is comfortable talking to clients and that is good with social media to run our page. We are offering the right person the chance to begin their beauty career by learning from the best with over 50 years of experience between us. You will be starting by manning the desk with the hope to start slowly building your own beauty clientele. We are offering training and the chance to further your skills with different courses and personal training to make sure we continue our clinics 5* reputation.

Barby’s Luxury Nails is expanding, and we’re looking for a talented and reliable Nail Technician to join our team inside L’s Hair, Epping. Contract Type: Self-employed, part-time Requirements: • NVQ Level 2 in Nail Technology (or equivalent), • Skilled in gel manicures, gel pedicures, and nail art, • knowledge of hygiene and salon standards, • Professional, friendly, and client-focused Responsibilities: • Provide nail services as gel manicures, gel pedicures, and nail art, • Maintain a clean and professional work area, • Deliver excellent customer service, • Follow salon standards and brand values What we offer: • Work in a stylish salon inside LS Hair, Epping, • Flexible part-time schedule, • Supportive and professional team environment About Barby’s Luxury Nails Barby’s Luxury Nails is a boutique nail studio based inside LS Hair in Epping. We specialise in high-quality nail services, from BIAB to detailed nail art, with a strong focus on precision, hygiene, and personalised service. Our brand is known for creating elegant and modern designs while offering clients a relaxing and luxury experience.

Job description YC Autotech is a leading vehicle repair shop based in Waltham Abbey, Essex (EN9 2AQ), is looking for a skilled and experienced Workshop Mechanic. This is a full-time role offering excellent opportunities. We specialise in Petrol & Diesel combustion engines, prestige vehicles & vans, and we pride ourselves on delivering top-tier service and attention to detail for every customer and car. Responsibilities • Perform comprehensive diagnostics on vehicles to identify issues and determine necessary repairs., • Conduct routine maintenance services, including oil changes, tire rotations, and brake inspections., • Repair and replace vehicle components such as transmissions, suspensions, shocks & struts, and air brakes., • Utilise hand tools and power tools effectively for various repair tasks., • Interpret schematics to troubleshoot electrical systems and perform repairs on automotive electrical systems., • Work on diesel engine repairs and ensure compliance with safety standards., • Provide exceptional customer service by communicating effectively with clients regarding their vehicle needs., • Maintain accurate records of services performed and parts used for each vehicle., • Collaborate with team members to enhance overall shop efficiency and productivity. Qualifications • Proven experience as an Automotive Mechanic with a strong mechanical knowledge base., • Dealership experience is preferred but not required., • Owning your own tools is a PLUS, • Proficient in automotive diagnostics and troubleshooting techniques., • Experience with auto body repair, welding, and auto estimating is advantageous., • Knowledge of GM vehicles and their specific repair requirements is beneficial., • Ability to perform alignment services and tire service effectively., • Strong problem-solving skills with attention to detail in all aspects of work., • Excellent communication skills to interact positively with customers and team members., • Must possess a valid driver’s license. Join our team of professionals where your expertise will be valued, and your contributions will make a difference in the lives of our customers. We look forward to welcoming you aboard! Job Types: Full-time, Permanent Pay: £25,000.00-£30,000.00 per year Work Location: In person

Citizens Advice Harlow, in partnership with Citizens Advice Essex, has secured Ministry of Justice funding to deliver advice and support to people on probation across Harlow and the Cambridgeshire PCC area. In this role, you will: · Deliver one-to-one financial capability coaching to build confidence in managing money day-to-day and long term. · Provide advocacy to help clients access bank accounts, ID documents, and benefits. · Challenge financial barriers such as sanctions or benefit refusals that risk destitution and reoffending. · Support clients to manage or avoid debt, with clear pathways to specialist Citizens Advice debt advice. · Refer clients for wider Citizens Advice support, including energy, employment, and family issues. We’re looking for someone with proven advice skills, strong communication and advocacy abilities, and the confidence to manage a caseload to a high standard. You can be based at our Harlow office, or work remotely from Cambridge or Peterborough, but regular visibility in local probation offices will be expected. Pre-employment checks This role is dependent on DBS and passing probation service security checks. Before commencing this role, the successful candidate will be required to gain clearance through HMPPS vetting to enhanced Level 1 and a Standard DBS through us. Any offer of employment is based on you passing these checks and failure to do so may mean that you are unable to take up the position. As an inclusive employer, we are open to employing people with lived experience of the criminal justice system. Standard Plus Vetting Please note this role is subject to Standard Plus Vetting, as some offences may not pass the enhanced Level 1 vetting. As an organisation, we work with adults at risk and we are committed to protecting, safeguarding, and promoting the safety of our clients. Role Profile Working closely with the CEO, Head of Advice and Supervisors · To provide advice and casework to people on probation, covering benefits entitlements and debt advice, and in respect to beneficiaries gaining an understanding of and access to key financial services · Assistance to clients with other related problems where they are an integral part of their case · Acting for the client, where necessary, by calculating, negotiating, drafting, or writing letters and telephoning · Negotiating with third parties as appropriate · Ensuring income maximisation through the take-up of appropriate welfare benefits · To assist clients in making applications for charitable funds where appropriate · To provide practical support and advice about arranging banking or other financial services · To coach or support individuals – by ensuring individuals can acquire new knowledge and skills necessary to claim benefits, and access banking and other financial products and services · To identify key information about the problem including time limits, key dates, and requirements for urgent advice or action (using the Citizens Advice public website, scripts, and any other diagnostic tools as necessary) · To assess and agree the appropriate level of service, taking into consideration the client’s ability to take the next step themselves, the complexity of the problem, and the organisation’s resources · To refer clients appropriately (both internally and externally) to suit clients’ needs following agreed protocols, including making arrangements and informing clients of what to expect · To maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation conforming to the Advice Quality Standard · To assess client’s problem(s) using sensitive listening and questioning skills · To signpost clients appropriately to suit their needs, following agreed protocols · To assist with research and campaigns work by providing information about clients’ circumstances One Adviser will be located in Harlow or hybrid working, but must have visibility in the Harlow Probation Office, for a 12 month maternity cover starting in November 2025. The other Adviser will be located in the Harlow office or remote working, but must have visibility in the Cambridge and Peterborough probation office. This one is a fixed contract to the end of January 2027. Salary: £28,500 Hours per week: 37.5 hours per week If you are interested in either of these roles please click this link below which will take you to the full Job Pack and application process.

Construction Estimator Location: Epping, Essex Salary: £35,000 – £40,000 (depending on experience) Hours: Monday – Friday, 9am to 5pm Start Date: Immediate (or up to 4 weeks notice) Thornwood Design & Build Ltd are a four-time award-winning main contractor, delivering projects across the UK in sectors including office fit-outs, high-end residential, parliament and government, healthcare and hospices, and education. We operate across both traditional client-led design projects and our own design & build schemes, with ambitious growth plans in place. We are now seeking a driven Construction Estimator to join our team in Epping. This is an office-based role where you will play a key part in securing new projects by pricing and managing live and upcoming tenders. Key Responsibilities: · Preparing accurate cost estimates and tender submissions for a variety of projects. · Reviewing drawings, specifications, and tender documents. · Liaising with subcontractors and suppliers to obtain competitive quotations. · Assisting the wider team with cost planning and value engineering. · Managing multiple tenders simultaneously under tight deadlines. Requirements: · Proven experience as an estimator with a main contractor (essential). · Within 1 hour commute of our Epping office. · Full UK driving licence. · Strong IT literacy – particularly Excel – with the ability to create and manage your own estimating programs. · Excellent attention to detail, organisational skills, and commercial awareness. · Able to provide references demonstrating relevant experience. What We Offer: · Competitive salary of £35,000 – £40,000 depending on experience. · The opportunity to work on diverse, high-quality projects across the country. · Joining a growing and ambitious contractor with award-winning projects and reputation. · A collaborative team environment where your input is valued. If you’re an experienced Main Contracting Estimator looking to take on a varied and rewarding role with a contractor that has a strong track record and big ambitions, we’d like to hear from you.

Job Title: Field Service Engineer Location: Field Based Covering Southeast areas of the UK but will also be required to travel further afield to the Midlands and North East & West when required Salary: £30,000 - £45,000 per annum (depending on experience) + Company Van Job type: Permanent, Full time Schedule: Monday – Friday + Overtime About Us: Enviro-Tek was Formed in 2001. Specialising in the supply of an extensive range of waste handling equipment, that includes compactors, balers and shredders along with specialist equipment for the recycling of food waste, wood and polystyrene. We have in excess of 2,000 clients nationwide that benefit from our services and equipment. About the Role: We are looking for a motivated and efficient Field service engineer to join our company. The position will be based from home primarily covering the Southeast areas but will also be required to travel further afield to the Midlands and North East & West when required. Key Responsibilities Include: Installation and commissioning of waste handling equipment Service and maintenance visits to waste handling equipment Carry out breakdown and fault finding on waste handling equipment About you: Experience / Qualifications Required: Good understanding of Electrics, 3-phase, and control circuits Good mechanical and maintenance background Good understanding of hydraulics Welding arc/mig and hot works experience Being able to work well on own initiative A full UK driving licence. (Must not have more than 6 penalty points) Previous experience as a field engineer on waste equipment (but not essential) Benefits Package includes: Company Van Expenses Fuel card Work clothes Tools Company pension 28 days holiday Candidates with the experience or relevant job titles of; Service Technician, Mechanical Maintenance Technician, Electrical Engineer, Engineer, Mechanical Engineer, Hydraulic Engineer, Field Service Engineer, Technician, Repair Technician, Electrical Maintenance Engineer, Waste Equipment Repairs Engineer, Heavy Plant Engineer may also be considered for this role.