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Head of Service Charges, Rent and Income £65,000 per annum Long Stratton, Norwich, Norfolk Permanent, Full Time Fulltime: 37hrs per week Proposed Interview Date: TBC We have an exciting opportunity for a Head of Service Charges, Rent & Income to provide strategic leadership and operational oversight for Saffron Housing Trust’s service charges, rent application and income collection activities. Ensuring that delivery is compliant, customer-focused, and aligned with best practice whilst maximising income across the 7000+ homes, homeowners, freeholders on estate and garages. Key Responsibilities Include: • Responsible for the Rent and Charges notification process, estimate consultation process, Actual Account Process, Sinking Fund Process, Major Work Final Account Process and Collections processes., • Provide visible, values-based leadership contributing to cross departmental collaboration., • Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders., • Oversee the setting, issuing, applying, reconciliation and collection of service charges, personal charges, estate-based charges, and utility charges ensuring compliance with legislation and transparency for residents., • Lead initiatives to enhance tenant and residents’ engagement, ensuring we listen to and act on customer feedback., • Maintain up to date knowledge of government, regulatory requirements, and best practice across the sector ensuring that all policies and processes are kept up to date to maintain regulatory compliance. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: • Degree level or equivalent relevant professional qualification or qualified by experience (E)., • Evidence of continued professional development (E), • Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D)., • Membership with the Chartered Institute of Housing (CIH) or The Property Institute (formerly IRPM) (D). Experience: • Demonstrable and extensive experience working in a senior housing management role a Social Housing or Local Authority setting., • In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate)., • Deep understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents., • Experience of income collection and welfare benefits., • Experience in creating and developing policy and procedures., • Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards., • Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations., • Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans., • Experience in leading customer facing teams and a history of customer excellence & performance against KPI’s., • Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery., • Extensive stakeholder management of both internal and external stakeholders. Skills, Knowledge and Abilities: • Extensive knowledge of government policy, legislation, regulations, in relation to service charges, rents and collections., • Extensive knowledge of leases, tenancies, legislation, and case law in relation to income collection, service charges and rents., • Knowledge of developing IT systems for managing service charges, rents and income collection., • Comprehensive knowledge of the Landlord and Tenant Act 1985 & Housing Acts., • Knowledge of the Regulator of Social Housing’s Consumer Standards (2024) and new inspection framework., • Knowledge of sector risk themes and the impact of these on service charges, rent and income collection., • Coaching and leadership skills to enable a team to develop to achieve its full potential., • Exceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents., • Exceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively., • Excellent skills in financial modelling, budgeting, and forecasting, • Proficiency in using data and insights to drive personalisation transparency, and service improvements. Personal Attributes: • People centred committed to a coaching culture that empowers staff, colleagues, and residents., • Strategic and outcome-focused with a strong grasp of governance and accountability, who balances financial rigor, with social purpose and pragmatism. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working. As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Business Intelligence Analyst £47,610 per annum Long Stratton, Norwich, Norfolk Permanent, Full Time Fulltime: 37hrs per week - Permanent Proposed Interview Date: TBC We have an exciting opportunity for a Business Intelligence Analyst (BIA) to work as part of the Technology, Data and Change team. You will play a key role in designing, developing and maintaining the organisation's business intelligence solutions. Key Responsibilities Include: • Establishing strong relationships with internal customers and gain a thorough understanding of business areas which enables you to offer alternative approaches and options., • Designing and delivering interactive dashboards, visualisations, and reports in Power BI to support operational and strategic decision-making using a business partnering approach to ensure you meet requirements., • Partnering with the Technology team on the development of the data warehouse, developing efficient ETL (extract, transform, load) processes to ensure data accuracy, consistency, and timeliness., • Work with stakeholders to embed best practice in data entry, validation, and reporting., • Present complex data, findings and recommendations in a clear, engaging, and accessible way., • Ensure data integrity, accuracy, and security in line with GDPR and regulatory requirements. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate will have: Education and Qualifications: • Degree in Computer Science, Data Analytics, or related field, or equivalent experience (E), • Microsoft certifications in SQL, Power BI, Excel or Azure (D), • Vendor certifications in other BI tools (e.g. Tableau Desktop (D) Specialist, DAX, Qlik Sense Business Analyst, SSRS certification) (D) Experience: • Proven experience working in a BI or data analysis role, ideally within housing, public sector, or another service-driven environment. (E), • Strong working knowledge of Power BI (DAX, Power Query, data modelling). (E), • Proven experience of using data warehouses (e.g. Views, SQL, Data modelling). (E), • Experience collaborating with stakeholders in requirements analysis/gathering role. (E), • Proven experience producing business insights and translating data into actionable recommendations. (E) Skills, Knowledge and Abilities: • Strong SQL skills (queries, views, procedures, functions, optimisation). (E), • Understanding of data governance, data quality, and GDPR compliance. (E), • Experience of identifying, monitoring and improving data quality. (E), • Strong analytical and problem-solving skills, with a focus on tenant impact. (E) The Company We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk. We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving). You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working. As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.

Service Charges & Rent Manager £49,680 per annum Long Stratton, Norwich, Norfolk Permanent, Full Time Fulltime: 37hrs per week Proposed Interview Date: TBC We have an exciting opportunity for a Service Charges & Rent Manager to beoperationally responsible for the effective management, administration, and communication of service charges and rent application for 7000 homes, homeowners, freeholders on estate and garages. Key Responsibilities Include: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Associations portfolio, ensuring accuracy and transparency. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure that service charge, estate-based charges and utility billing arrangementscomply withthe relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation. Provide clear and transparent communication to residentsregardingservice charge billing, including responding to queries and explaining charges in an understandable manner. Work closely with contractors, suppliers, and internal teams to support the teams that manage the contracts to ensure that services provided to residents (e.g., cleaning, maintenance, grounds maintenance) are delivered as per the agreed terms and conditions. Lead on the implementation of new systems, tools, or technologies to improve service charge management and resident satisfaction. Deliver a high standard of customer service ensuring customer outcomes are effectively delivered. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: Degree level or equivalent relevant professional qualification or qualified by experience (E). Evidence of continued professional development (E) Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D). Experience: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track recordof customer excellence and performance against KPIs Experience of change management and being and subject matter expert for changes in software and systems. Experience of working within a customer-focused environment and handling challenging customer interactions. Knowledge of housing management software and systems used to manage service charge billing and reporting. Experience ofmodifyingand maintaining policy and procedures. Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards. Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans. Experience in leading customer facing teams and a history of customer excellence & performance against KPIs. Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery. Extensive stakeholder management of both internal and external stakeholders. Skills,Knowledgeand Abilities: Strong knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practice Strong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents. Knowledge of developing IT systems for managing service charges & rents. Strong knowledge of the Landlord and Tenant Act 1985 & Housing Acts. Knowledge of the Regulator of Social Housings Consumer Standards (2024) and pending leasehold, shared ownership, and freehold charges reforms. Coaching and leadership skills to enable a team to develop to achieve its full potential. Exceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents. Exceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively. Strong customer service skills, with a focus on resolving queries and complaints ina timelyand professional manner. Strong skills in financial modelling, budgeting, and forecasting Proficiencyin using data and insights to drive personalisation transparency, and service improvements. Personal Attributes: Coaching and leadership skills to enable a team to develop to achieve its full potential. Adopts a collaborative approach and excels in building andmaintainingstrong stakeholder relationships internally and externally. Strong analytical and problem-solving skills, with the ability to interpret financial data andidentifytrends or issues. Skilled in gathering andleveragingcustomer feedback to drive continuous improvements. Exceptional organisational and time-management skills, with the ability to manage competing priorities effectively. High levelof attention to detail and accuracy in financial and service charge calculations. Excellent interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents. Proficient in Microsoft Office, particularly Excel, and housing management software systems. A proactive approach to continuous improvement and process development. This role may require occasional travel to different properties and meetings across the Housing Associations portfolio. A flexible approach to work may berequiredduring peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation). Please note this role is subject to a Basic Disclosure and Barring Service check The Company We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk. We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can doa great jobfor our tenants. We trust our colleagues to do the rightthingand we are looking for people whose values are aligned with ours (PACE Professional, Accountable, Collaborative and Evolving). You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop,parkor a combination of all. We have recently refurbished our offices to encourage collaborative, agile working. As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.c272c101-f45c-4783-b4a0-50ad222b87c0

Manufacturing Supervisor (Machines) Considering making an application for this job Check all the details in this job description, and then click on Apply. Our prestigious manufacturing-based client, based in Norwich, are seeking a Manufacturing Supervisor to join their team. This is a full time role working Monday Friday 38 hours per week. Knowledge, Skills & Qualifications: • HNC or NVQ level 4 in an Electro-mechanical discipline, • Experience supervising teams in a manufacturing environment, ideally in machine or electro-mechanical assembly., • Strong understanding of engineering drawings, wiring diagrams, and mechanical/electrical assembly practices., • Continuous Improvement qualification (e.g. Lean, Six Sigma) Desirable, • IOSH Managing Safety Desirable, • Experience with ERP/MRP systems and production reporting. Desirable, • Background in low-volume, high-complexity machinery builds or precision assemblies. Desirable, • Proven ability to lead, motivate, and develop production teams., • Strong organisational and problem-solving skills with the ability to react quickly to changing priorities., • Working knowledge of Lean manufacturing principles and continuous improvement methods., • Excellent communication and stakeholder-management skills., • Strong supervision skills, • Team Leadership, encouraging active and positive contributes to collaborative working The Manufacturing Supervisor will supervise a team responsible for both electrical and mechanical machine assembly operations. This role ensures that production output meets safety, quality, delivery, and cost targets while fostering a culture of continuous improvement and high team performance. The Supervisor will oversee day-to-day shop-floor activities, coordinate workflow, support technical problem-solving, and ensure adherence to assembly standards, engineering specifications, and operational procedures. Key Performance Indicators • Manufacturing Efficiency KPIs (set-up, run, waste, costs etc)., • On-time to Plan manufacture complete and picked for shipment., • Inventory Accuracy., • E1 Transactional Accuracy., • Quality Complaints., • Safety Incident Rate., • Quality and on-time manufacture of machine products manufactured in Norwich., • Direct and motivate the manufacturing team., • Support training and upskilling of assemblers, including competency assessments and cross-training., • Ensuring all EHS standards and policies are adhered to and that the safety culture is actively promoted, • Ensuring all BRCGS standards and policies are adhered to., • Conduct daily briefings, allocate work, and ensure appropriate resource coverage across shifts., • Oversee the assembly of machinery, sub-assemblies, and electro-mechanical units to engineering drawings, wiring diagrams, and build specifications., • Monitor workflow and production schedules to ensure on-time delivery and adherence to schedule., • Ensure metrics and targets are clear using Visual Management across the department., • Coordinate with Supply Chain, Engineering, and Quality, to resolve constraints and ensure smooth operations., • Ensure compliance with manufacturing processes, standard work, and assembly documentation., • Enforce quality standards and ensure first-time-right output., • Conduct in-process inspections and support root-cause analysis for defects or rework issues., • Maintain compliance with ISO, safety, and regulatory requirements. Support implementation of engineering changes and ensure documentation is updated and followed., • Identify and implement improvements using Lean tools such as 5S, Kaizen, standard work, and waste reduction., • Analyse production data to uncover trends, bottlenecks, and opportunities for efficiency gains., • Champion continuous improvement behaviours and empower the team to contribute ideas., • Promote and enforce a strong safety culture and safe working practices., • Ensure risk assessments, method statements, and equipment checks are up to date., • Lead incident investigations and implement corrective actions where required., • Abide by all statutory requirements and adhere to and promote all company policies and procedures including (but not limited to) those relating to HR, quality, food safety, environmental, and health and safety., • follow the agreed process within E1 and not deviate from, bypass or circumnavigate the E1 system in anyway (unless formally approved by their line manager/LG) to perform these tasks, • complete all assigned E1 training modules in the Learning Management System (LMS) relating to their assigned E1 Learning Plan Manufacturing Supervisor, • Auto enrolment pension after 3 months, employees cont. 2.5% employers cont. 10%, • Annual leave starts at 24 days per year, increase 1 day per year for 4 years up to 28 days, 10 years increase to 30 days, • Wellbeing days, • Family Summer Day, • Christmas Party, • Pantomime, • Employee excellence awards, • Peer recognition programme One Good Apple, • After successful 6-month probation, • Option to join Private Healthcare Insurance, taxable benefit, • Companywide profit share scheme, potentially dependant on company profit after one year passed probation, • Free refreshments, tea & coffee on site, • Free fruit Wednesdays, • Access to an EAP, which also covers immediate family members Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. xrnqpay Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

P+S Recruitment are pleased to be working on behalf of our clients, who are currently seeking a Manufacturing Supervisor to join their team based in Norwich on a full-time, permanent basis. This is a full-time role working Monday – Friday 38 hours per week – with an early finish on a Friday. Role Summary: The Manufacturing Supervisor will supervise a team responsible for both electrical and mechanical machine assembly operations. This role ensures that production output meets safety, quality, delivery, and cost targets while fostering a culture of continuous improvement and high team performance. The Supervisor will oversee day-to-day shop-floor activities, coordinate workflow, support technical problem-solving, and ensure adherence to assembly standards, engineering specifications, and operational procedures. Main Responsibilities: Direct and motivate the manufacturing team. Support training and upskilling of assemblers, including competency assessments and cross-training. Ensuring all Environment, Health and Safety standards and policies are adhered to and that the safety culture is actively promoted Ensuring all BRCGS standards and policies are adhered to. Conduct daily briefings, allocate work, and ensure appropriate resource coverage across shifts. Oversee the assembly of machinery, sub-assemblies, and electro-mechanical units to engineering drawings, wiring diagrams, and build specifications. Monitor workflow and production schedules to ensure on-time delivery and adherence to schedule. Ensure metrics and targets are clear using Visual Management across the department. Coordinate with Supply Chain, Engineering, and Quality, to resolve constraints and ensure smooth operations. Ensure compliance with manufacturing processes, standard work, and assembly documentation. Enforce quality standards and ensure first-time-right output. Conduct in-process inspections and support root-cause analysis for defects or rework issues. Maintain compliance with ISO, safety, and regulatory requirements. Support implementation of engineering changes and ensure documentation is updated and followed. Identify and implement improvements using Lean tools such as 5S, Kaizen, standard work, and waste reduction. Analyse production data to uncover trends, bottlenecks, and opportunities for efficiency gains. Champion continuous improvement behaviours and empower the team to contribute ideas. Promote and enforce a strong safety culture and safe working practices. Ensure risk assessments, method statements, and equipment checks are up to date. Lead incident investigations and implement corrective actions where required. This job role requires use of the E1 platform to perform certain processes – so you must have an understanding of this. Experience & Qualifications: HNC or NVQ level 4 in an Electro-mechanical discipline Experience supervising teams in a manufacturing environment, ideally in machine or electro-mechanical assembly. Strong understanding of engineering drawings, wiring diagrams, and mechanical/electrical assembly practices. Continuous Improvement qualification (e.g. Lean, Six Sigma) Desirable IOSH Managing Safety Desirable Experience with ERP/MRP systems and production reporting. Desirable Background in low-volume, high-complexity machinery builds or precision assemblies. Desirable Proven ability to lead, motivate, and develop production teams. Working knowledge of Lean manufacturing principles and continuous improvement methods. Company benefits: Auto enrolment pension after 3 months, employees cont. 2.5% employers cont. 10% Annual leave starts at 24 days per year, increase 1 day per year for 4 years up to 28 days, 10 years increase to 30 days Wellbeing days Family Summer Day Christmas Party Pantomime Employee excellence awards Peer recognition programme – One Good Apple After successful 6-month probation Option to join Private Healthcare Insurance, taxable benefit Companywide profit share scheme, potentially dependant on company profit after one year passed probation Free refreshments, tea & coffee on site Free fruit Wednesdays Access to an EAP, which also covers immediate family members Access to fully trained mental health first aiders If this is a role you are interested in, please apply online ensuring your CV is up to date

Service Charge & Rent Officer £39,330 per annum Long Stratton, Norwich, Norfolk Permanent, Full Time Fulltime: 37hrs per week Proposed Interview Date: TBC We have an exciting opportunity for a Service Charge & Rent Officer toleadon managing agents and carryout the administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. Key Responsibilities Include: Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents. Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure that service charge, estate-based charges and utility billing arrangementscomply withthe relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation. Ensure that all statutory obligations are met, including the provision of annual service charge certificates andaccuratereporting in line with regulatory requirements. Provide clear and transparent communication to residentsregardingservice charge billing, including responding to queries and explaining charges in an understandable manner. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: Degree level or equivalent relevant professional qualification or qualified by experience. Evidence of continued professional development Have or are working towards a Chartered Institute of Housing (CIH) Level 2 or above, or similar. Experience: Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing. Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Experience in operational management in a customer facing team. A track recordof customer excellence and performance against KPIs Experience of change management and supporting changes in software and systems. Experience of working within a customer-focused environment and handling challenging customer interactions. Knowledge of housing management software and systems used to manage service charge billing and reporting. Experience ofmodifyingand maintaining policy and procedures. Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery. Experience of stakeholder management of both internal and external stakeholders. Skills,Knowledgeand Abilities: Knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practice Strong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents. Knowledge of developing IT systems for managing service charges & rents. Knowledge of the Landlord and Tenant Act 1985 & Housing Acts. Strong ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents. Strong customer service skills, with a focus on resolving queries and complaints ina timelyand professional manner. Strong skills in financial modelling, budgeting, and forecasting Proficiencyin using data and insights to drive personalisation transparency, and service improvements. Personal Attributes: A collaborative approach and excels in building andmaintainingstrong stakeholder relationships internally and externally. Strong analytical and problem-solving skills, with the ability to interpret financial data andidentifytrends or issues. Strong organisational and time-management skills, with the ability to manage competing priorities effectively. Elevated level of attention to detail and accuracy in financial and service charge calculations. Strong interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents. Proficient in Microsoft Office, particularly Excel, and housing management software systems. A proactive approach to continuous improvement and process development. This role may require occasional travel to different properties and meetings across the Housing Associations portfolio. A flexible approach to work may berequiredduring peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation). Please note this role is subject to a Basic Disclosure and Barring Service check The Company We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk. We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can doa great jobfor our tenants. We trust our colleagues to do the rightthingand we are looking for people whose values are aligned with ours (PACE Professional, Accountable, Collaborative and Evolving). You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop,parkor a combination of all. We have recently refurbished our offices to encourage collaborative, agile working. As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community. TPBN1_UKTJ

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A background in supervisory roles within a restaurant or large coffee shop setting. Monthly Coffee Gift – Take home 250g of premium WatchHouse coffee every month. Guided by our core values—passion, can do, diligence, and empathy—we build meaningful relationships, celebrate contributions, and w

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Our client, a Market Leader in the.Salary: £55,000 - £60,000 + Overtime/Uplift Allowance, Company Vehicle & Benefits.Applicants must have relevant UK experience in.Machine Lay Roads & Highways Asphalt Paving.A good level of team leadership, organisational & planning, and relationship building skil

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Technical Supervisor – AOV & Smoke Ventilation Systems.Salary: c£50,000 + OT + Company Vehicle/Allowance + Benefits – Pension, Hols, Bonus Structure.We are working with an innovative and fast-growing technical services provider that is redefining how Facilities Management and life safety servic

An exceptional opportunity to shape adviser performance, elevate quality, and play a pivotal role in a growing financial services business.If you’re passionate about developing people, strengthening compliance standards and influencing culture, this role places you at the centre of it all.Our clie

Electrical Qualified Supervisor – Commercial Solar.If you are ready to step out of a reactive site role and into a position where your judgement genuinely shapes delivery, this could be the move that changes your next few years.This is a role for someone who knows commercial solar, understands ele

With hundreds of megawatts of solar and battery storage entering the construction phase across England right now, the demand for experienced Site Supervisors is outstripping supply.This is one of the most active hiring periods the sector has ever seen, and contractors who can walk onto a live site a

Engineering Supervisor - Data Centre.This role provides assistance and support to the Senior Buildings Manager in.Ensuring that the works being carried out by the client / contractor is to the.Formal qualification(s) in related engineering.Knowledge of project management.Previous experience of worki

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.Supervise day‑to‑day civil construction activities on site, ensuring works are completed safely, on time and to specification.Lead and coordinate site team

Electrical Installation & Commissioning Supervisor.Norwich | 1-Year Contract (LTD).Monday to Friday | Onshore Substation Projects.We’re looking for a skilled Electrical Installation & Commissioning Supervisor to join a major high-voltage substation project in Norwich.This is a fantastic opportunit

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.This role supports the effective running of shift operations by managing workflow, resolving escalations, and ensuring all processes are completed accurately and on time.The position is

Full Time Commercial Landscapers*_.All candidates should make sure to read the following job description and information carefully before applying.We want to work with keen, willing, confident people with a genuine interest Landscaping.The right candidate must have a good knowledge of soft landscapi

Childrens Residential Support Worker Location: Mundesley, Norfolk Salary: £29,071 £29,482 per annum (depending on qualifications) Contract: Permanent, Full-Time The Role Eleven 11 Recruitment is working on behalf of our client to recruit a Childrens Residential Support Worker for a specialist re

Step Into a Leadership Role in Residential Childcare Looking for your next career move? This could be it.Were recruiting a Deputy Manager to join a small, supportive childrens home based in the Shoreham area.The home provides care for up to five young people aged 818 who need consistent, compassiona

Job Description Would you like to lead a team in delivering memorable dining experiences? We are looking for a Food & Beverage Supervisor to join us at the Old Boathouse restaurant at De Vere Cotswold Water Park.As a Food & Beverage Supervisor, you will play a key role in the guest journey, leadin

Streetworks Supervisor – NR Start Date; Immediately Core Recruiter are looking for Streetworks Supervisor in Norwich, Norfolk.Requirements/Qualifications </

RenEnergy HQ, Woodbastwick Road, Blofield Heath, Norwich, NR13 4RR.As a dynamic and rapidly growing innovator in sustainable energy solutions, we are committed to delivering high-quality solar and battery storage instal.

Tennis Centre Administrator/Receptionist Variable hours as and when required £14.Easton College Tennis Centre are currently seeking to recruit a receptionist/administrator to join their dynamic, hardwo

Are you aspiring to become a teacher? Do you want to gain classroom experience as a Cover Supervisor before undertaking your teacher training? If so, then this Cover Supervisor opportunity could be perfect for you! Academics Ltd are working with excellent Secondary schools in and around the Hertford

Mechanical Supervisor (Plumbing) Location: HMP Littlehey, Perry, Huntingdon PE280SR Salary: £46,775.Contract: Full time/Permanent Are you an accomplished Plumber with experience managing or leading teams from a Facilities, Forces or Healthcare background looking for your next challenge? We are seek

Payroll Supervisor South Leicester Full Time, Permanent Circa £32,000 p.We are working on an exclusive basis with a well-established and growing business in South Leicester to recruit a Payroll Supervisor.This is a fantastic opportunity for someone early in their payroll career (3-5 years' experien

Commercial Gas Engineer (Progression to Supervisor) £39,000 - £43,000 + Progression + Funded Qualifications + Van + Phone + Overtime + Training Essex, London Are you a qualified Commercial Gas Engineer, looking to join a rapidly growing business offering funded qualifications, and a clear scope to