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  • Communications, Events & Guest Experience Manager (H/F)
    Communications, Events & Guest Experience Manager (H/F)
    hace 3 días
    Jornada completa
    Marylebone, Westminster

    Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

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  • Senior Associate: Media and Communications Law (5+ PQE)
    Senior Associate: Media and Communications Law (5+ PQE)
    hace 7 días
    Jornada completa
    London

    Full time, office-based, immediate start, competitive salary Excellent opportunity for an experienced defamation/privacy solicitor to join one of the country’s leading media law firms. Brett Wilson is recognised by practitioners and commentators as a leading specialist in media and communications law. The firm takes great pride in offering its clients the best tailor-made solutions. The successful applicant will focus exclusively on media and communications law work (defamation, privacy, harassment). They will work collaboratively with other members of the team. On a typical case, a senior associate has day-to-day conduct of a file and reports to one of the department's three partners for strategic input. The majority of our clients are individual professionals, business-people, public figures and HNWIs. However, we also act for SMEs, charities, public authorities, unions, publishers and various other organisations. The successful candidate The successful candidate must have extensive experience of media law, civil litigation and an excellent knowledge of the Civil Procedure Rules. Applicants should feel comfortable taking instructions from clients alone, running their own caseload and progressing matters with minimal supervision. They should be natural communicators and comfortable with advising people from a wide range of professional backgrounds, as well as corporates. They should be commercially minded, and adept at working under pressure and as part of a team. The position is only open to candidates who have extensive media law experience. Applicants who have only worked on a limited number of media law cases, had a limited role on those case and/or have primarily worked on voicemail interception cases are unlikely to have the requisite level of experience. The role is aimed at solicitors with 5+ years PQE, but the firm will consider applications from exceptional candidates outside this bracket. The firm is committed to offering the highest level of service to its clients and the applicant must share this ethos and adhere to the highest professional standards. The department employs a 'double-tick' protocol, meaning that all substantive work is reviewed by a partner. An ability to consistently produce high quality written work is essential. The successful applicant must have excellent IT skills, including the intermediate-level features of Microsoft Office and prior use of case management systems. As the department specialises in online publications claim, a practical understanding of the internet and social media is required. Please note that as the successful candidate will be working as part of a busy team the position is office-based, although senior associates may work from home one day per week if they wish. The application process is in three stages:- 1. Submission of covering letter/CV, 2. Written assessment, 3. In-person meeting How to apply Applications should be made via our website attaching a covering letter and CV. The covering letter should set out your suitability for the role with reference to the above criteria. Due to the high volume of applications that the firm receives, we are unable to take telephone enquiries in relation to this position. We will only respond to your application if you are selected for interview. Pro-forma applications will not be considered and please do not apply for this position if you do not have the requisite skills and experience. The firm will not respond to enquiries from agencies.

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  • Marketing and Commercial managers
    Marketing and Commercial managers
    hace 1 mes
    £37000–£52000 anual
    Jornada completa
    London

    Jannah Express Ltd, London is immediately looking for two Marketing and Commercial managers Key Responsibilities: Commercial & Strategy: Discovering new business prospects, managing commercial risks, negotiating agreements, and ensuring the profitability of projects. Marketing & Brand: Crafting marketing strategies, overseeing campaigns, and managing brand guidelines to ensure alignment with business objectives. Operations & Performance: Evaluating sales data, projecting trends, reporting to senior management, and supervising the development or launch of products. Team Leadership: Guiding team members if needed, managing cross-functional teams, and nurturing relationships with clients and stakeholders. Key Skills & Qualifications: Strong financial insight and commercial understanding (e.g., profit and loss, contractual obligations). Experience with CRM tools, marketing automation, and social media tactics. Outstanding negotiation, communication, and project management abilities. A required degree according to the UK law in marketing, business, or a related discipline is generally required along with required level of English proficiency. A required level degree from other fields with demonstrated related experience is also considerable. Required English level proficiency is a must. Market Prospects People that can close the gap between marketing efforts and sales outcomes are in high demand. Pay and Benefits: The average salary is between £37000 and £52,000. All other benefits are applicable based on the UK terms and conditions. Visa Status: This job vacancy is only within the UK. Any candidate interested must be legally eligible for the post to apply. Right and selected candidate will be offered sponsorship if needed. Selected candidates will be called for interview.

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  • Business Development Manager
    Business Development Manager
    hace 1 mes
    £55000–£60000 anual
    Jornada completa
    London

    Role Overview J & S Business Consultant Limited is a UK-based business consultancy specialising in supporting overseas enterprises, particularly Chinese-owned companies, to establish and operate compliant businesses in the United Kingdom. The company provides integrated services including UK market entry support, company incorporation, business advisory, bookkeeping and management accounting support, VAT compliance coordination, and liaison with professional advisers such as accountants, audit firms and solicitors. As the company continues to expand its client portfolio and strengthen its position within the UK market-entry and cross-border consultancy sector, we are seeking an experienced and commercially minded Business Development Manager to support the company’s business growth and client acquisition strategy. The successful candidate will play a key role in identifying new business opportunities, developing client relationships, expanding referral networks, and promoting the company’s consulting and compliance support services to overseas enterprises. The role will involve working closely with the Director and internal team to develop market expansion strategies, strengthen relationships with Chinese and international business clients, and support the continued growth of the company’s bilingual consultancy services. As the company primarily serves Chinese SMEs entering the UK market, the role requires strong cross-border communication skills and the ability to operate effectively in both English and Mandarin business environments. Key Responsibilities Develop and implement business development strategies to promote the company’s consultancy and market-entry services to overseas enterprises. Identify and pursue new business opportunities, partnerships and referral channels within the UK and Chinese business communities. Build and maintain strong relationships with prospective and existing clients, professional partners and other stakeholders. Promote the company’s services, including business strategy support, UK company formation assistance, financial and operational consulting, and compliance coordination. Conduct market research to identify industry trends, client needs and new commercial opportunities. Support the preparation of business proposals, service presentations, marketing materials and client communications in both English and Chinese. Work closely with the Director to expand the company’s client base and strengthen long-term commercial partnerships. Liaise with external professional partners, including law firms, accountants and other service providers, to support integrated client solutions. Attend networking events, business meetings and promotional activities to enhance the company’s market visibility and generate leads. Maintain accurate records of business development activities, client engagement progress and pipeline opportunities. Contribute to the company’s broader growth strategy by identifying ways to improve service positioning, market reach and client retention. Recruitment Requirements At least five years of experience in business development, sales, client relationship management or commercial partnerships. Experience in the professional services, consultancy, international business, cross-border trade or related sectors would be advantageous. Strong commercial awareness and the ability to identify and develop new business opportunities. Experience in client communication, partnership development and lead generation. Excellent interpersonal, negotiation and communication skills. Ability to work independently, manage multiple priorities and contribute to strategic business growth. Good English communication skills are required. Mandarin Chinese language skills are required, as the role involves communicating with Chinese-speaking business clients and supporting cross-border commercial relationships. Strong organisational skills and the ability to maintain professional relationships with clients and external partners. A proactive, results-driven and professional approach to business development.

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  • Legal Consultancy – A Soft Landing for Lawyers
    Legal Consultancy – A Soft Landing for Lawyers
    hace 2 meses
    Jornada completa
    London

    Legal Consultancy – A Soft Landing for Lawyers Set your own hours Work from your preferred location I am recruiting for a unique opportunity offering lawyers a supported transition into legal consultancy and flexible working. The founder of the firm is forward-thinking and understands the challenges of building a practice, which is why the firm provides work for its consultants alongside their own business development efforts. This ensures the security of a monthly income while you build your own practice. With a background at Magic Circle law firms and some of the world’s largest corporations, the founder launched the consultancy to offer UK lawyers a modern alternative to traditional law firm structures. The firm has particular expertise in advising start-ups, scale-ups, VC-backed SMEs and other high-growth companies, including assisting clients in securing investment. The business has since grown rapidly to almost 50 professionals. Who should apply This opportunity is particularly suited to lawyers seeking a more flexible and modern way of working, while wanting the stability and support often missing from traditional fee-share models. The firm is particularly interested in lawyers practising in the following areas: • Corporate, • Commercial, • Employment, • Finance & Restructuring, • Intellectual Property, • Property / Real Estate, • Tax However, applications from lawyers in other practice areas are also welcome. Why you should apply For many lawyers, the idea of building their own practice is appealing, but the risks of leaving the security of employment can make the move feel daunting. This opportunity offers a safer and more structured route into consultancy. If you have ever considered a move into consultancy, I would encourage you to apply and have an informal conversation to learn more. Unlike typical project-based consultancy work, the firm offers long-term consultancy relationships and consistent support while you build your practice. Consultant lawyers also benefit from: • Paralegal assistance and access to a collaborative legal team, • Administrative, operational and finance support, including invoicing and back-office functions, • In-house risk and compliance team, • Comprehensive professional indemnity insurance, • Holiday cover for client matters, • Mentorship and guidance while building your consultancy practice, • An internal referral programme offering up to 15% on matters referred internally

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