Client Services Coordinator
8 days ago
Hastings
We are currently recruiting for a Client Services Coordinator to join a professional and caring organisation based in Hastings. This is a rewarding opportunity for someone who is passionate about delivering exceptional customer service and supporting clients through important life events. The successful candidate will play a key role in ensuring clients receive a seamless, professional and compassionate experience from their initial enquiry through to service delivery. This position requires excellent communication skills, strong attention to detail and the ability to handle sensitive situations with empathy, discretion, and professionalism. What’s On Offer Location: Hastings Salary: £29,000 per annum Job Type: Full-Time, Permanent Key Responsibilities Acting as a primary point of contact for clients, providing a high standard of customer care Managing enquiries via telephone, email and in person Coordinating client requirements and ensuring services are delivered efficiently Maintaining accurate records and updating internal systems Liaising with colleagues, suppliers and external contacts to ensure smooth service delivery Preparing documentation and correspondence accurately and professionally Managing appointments, schedules and client communications Following up with clients and ensuring all requirements are met Handling confidential information with sensitivity and discretion Providing administrati...