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Head of Reward \n Hemel Hempstead, Hybrid (3 days/ week in office) \n Annual salary + bonus and benefits \n \n \n We're looking for a senior reward leader to be of the People Operations leadership team and own our reward strategy and delivery – someone with deep expertise in pay, benefits and job architecture, but who also thinks beyond reward. \n \n \n You'll see reward as part of a wider people system, connected to payroll, people services, finance and operations – and you'll be motivated by building and evolving how it all works together. This means bringing technical credibility and commercial judgement, but also an operational mindset that turns ideas into delivery. \n \n \n We're a business with a large frontline team on NMW/NLW, so understanding reward at scale – and what works in practice for frontline teams – is important. \n \n \n You'll lead a small team of Reward Partners, report to the Director of People Operations, and work closely with Payroll, People Services, Finance and senior leaders across the business. \n \n \n Why this role is different \n This isn't a steady-state role. The foundations are in place, but there's real opportunity to modernise, simplify and better connect reward across a complex, fast-paced business. You'll have genuine influence in shaping how reward supports wider people and commercial priorities. \n \n \n We're a commercially focused business operating at scale – so pace and complexity come with the role, along with the opportunity to make a visible impact. \n \n This role sits within our People Operations leadership team. We're committed to developing our leaders, and individuals who demonstrate strong performance and ambition typically have opportunities to progress and broaden their impact over time. \n \n \n What you’ll be doing \n\n • Acting as a trusted adviser to senior leaders on pay, bonus, benefits and job architecture – shaping decisions, not just responding\n, • Owning key reward cycles – including pay review, bonus and benefits – delivered on time, on budget and aligned to business priorities\n, • Partnering with Finance on cost modelling, forecasting and budgeting to ensure reward decisions are commercially sound\n, • Turning strategy into delivery through clear policies, practical processes and communications that land across the business\n, • Using data and insight to inform decisions, identify opportunities and tell a clear story\n, • Leading and developing your team to deliver consistently and at pace\n, • Modernising reward through improved processes, systems (including Workday) and automation\n, • Contributing to broader direction across reward and people operations\n, • Acting as the reward SME for REMCO papers and keeping us ahead of regulatory changes and best practice – you're the person who spots what's coming and makes sure we're ready\n\n \n \n Who we’re looking for \n \n We're open to candidates at different stages – whether you're a senior reward manager ready to step up into your first Head of role, or an established Head of Reward looking for a new challenge. What matters most is that you bring: \n \n\n • Deep reward expertise, but with a broader perspective that goes beyond pure reward\n, • You're a systems thinker who connects reward with payroll, people services and finance\n, • Strong commercial awareness – you balance cost with employee value and make decisions that stack up\n, • Confidence influencing senior stakeholders and building credibility quickly\n, • Operational strength – you manage detail and deliver consistently\n, • Proven people leadership experience and a track record of developing others\n, • A data-driven and curious approach, using insight to improve outcomes\n, • Experience working in or alongside people operations, payroll, HR operations or HR partnering is a real plus\n, • Experience working with frontline, NMW/NLW populations in retail, hospitality, leisure or similar sectors – you understand what reward looks like at scale\n\n \n \n What’s in it for you? \n \n This is an opportunity to do more than lead reward. You'll play a key role in shaping how people operations works in a complex, evolving organisation – with the backing, investment and senior support to make things happen. \n \n \n We invest in our leaders and create space for people to grow – where that takes you depends on what you bring and where your ambitions lie. \n \n \n What can we offer you? \n • ‘Holiday Buy Scheme’ \n • Annual bonus \n • Generous discounts on both Haven and Warner Hotels holiday for you, family and friends \n • Comprehensive wellbeing support \n • Access to the Bourne Leisure corporate box at the O2 Arena ,London \n • Exclusive discounts with corporate partners \n • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees \n • Enhanced family friendly policies and pay (eligibility criteria applied) \n \n \n \n Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. \n We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@haven.com

About the job. National Highways have an excellent opportunity for a Senior Delivery Manager to join our team. A Senior Delivery Manager is accountable for the effective delivery of complex, high-risk products and services, ensuring successful outcomes across the full lifecycle. The first project will be to lead on specific procurement aspect of the National Roadside Telecommunications Service (NRTS) which provides connectivity between roadside devices (such as closed-circuit television - CCTV -, signs and signals) and the Regional and National Operations Centres and associated data centres that run important software including the Automated Traffic Management System (ATMS). With strong communication skills, you will engage senior stakeholders to support effective delivery and act as the main point of escalation when required. Building on experience gained across a range of products and services, you will bring increased responsibility and accountability to the role, while also coaching and mentoring Delivery Managers to strengthen capability and delivery performance. Our technology estate is broad, diverse and continuously evolving. You will work across everything from internal business platforms to the systems that manage physical assets and keep England's road network operating safely and reliably. This is an opportunity to develop solutions that have a real-world impact for millions of people. Please note this position can be based from any of our UK offices however travel to other offices and Birmingham will be required. • Manage key aspects (the plan, budget, financial management, governance, health & safety, etc.) of IT projects across their lifecycle to reach agreed business and strategic benefits, and contribute to the management of contract compliance and risk in an effective way., • Participate in skills gap analysis to identify key areas of project/programme management skills that need to be developed, ensuring the right skills are successfully transferred to team members and colleagues., • Apply an appropriate programme/project management framework to an agreed standard when setting up projects, liaising with other Programme Managers or team members and related projects, to ensure that work is neither overlooked nor duplicated., • Support Digital Services Group or Programme Leaders to drive delivery against agreed plans, assisting on specific issues and being accountable for achieving particular efficiency savings., • Work with internal and external suppliers to ensure that all programmes/projects deliver best value and maximise benefits to customers, both during delivery and following completion. About you. • Experience in delivering projects using a broad range of methodologies e.g. waterfall and Agile methods., • Good technical understanding of networking communications and/ or service management systems., • Able to mediate and mend relationships, communicate with stakeholders at all levels, manage stakeholders' expectations and facilitate discussions across high risk and complexity, or under constrained timescales (Able to speak and represent the community to large audiences inside and outside of government)., • Experience in coaching and leading teams in Agile, Lean practices and project and programme management methods. Be a recognised expert that advocates Agile and Lean approaches., • Ability to actively address the most complicated risks, issues and dependencies, including where ownership exists outside the team or no clear ownership exists to identify innovative ways to unblock issues., • Good understanding of how governance works and what governance is required and experience of developing artifacts including business cases with ability to identify and challenge organisational processes of increasing complexity. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ