Trabajos concierge hotel en Reino Unido

Exciting Opportunity Alert! Join Rendall & Rittner as an Assistant Estate Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Assistant Estate Manager. This is an incredible career opportunity with a fantastic package. Position: Assistant Estate Manager Location: Paddington Gardens, London, W2 1AW Working Hours:Monday to Friday 0830 – 1700 Salary: £40,000 - £45,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 25 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role is based at Paddington Gardens, a luxury modern residential development comprising four high-rise buildings and around 355 private apartments. The estate features a school, hotel, retail units, secure underground parking, and beautifully landscaped gardens - all within walking distance of Paddington Station. Key Responsibilities and Requirements: As an Assistant Estate Manager at Rendall & Rittner: • Assist and deputise for the Estate Manager, ensuring seamless day-to-day operations across the development., • Support the Estate Manager with contractor management, RAMS review, permits to work etc., • Champion a five-star resident experience across all touchpoints, setting and maintaining the highest service standards throughout the development., • Ensure full compliance with Health & Safety regulations, carrying out required inspections and maintaining a safe environment for all., • Act as a point of escalation for resident queries, complaints and requests, ensuring all matters are resolved promptly, professionally and to the resident's satisfaction., • Ensure all front-of-house areas, communal spaces and service interactions consistently reflect the premium nature of Paddington Gardens., • Implement and enforce the standard operating procedures (SOPs), ensuring compliance from all team members at all times., • Line manage the day and night concierge staff and security, providing clear direction, support and day-to-day leadership., • Address performance or conduct issues in a timely and constructive manner, in line with company HR policies., • Build a motivated, engaged team culture focused on continuous improvement, accountability and pride in the development., • Support budgeting, financial reporting and any ad hoc reporting requirements for the development. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings "Ref #LI-SK1." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

DUTY MANAGER - LUXURY RESIDENTIAL Location: West London | Salary: £35,000-£37,000 DOE | Shifts: 4 on / 4 off | Immediate Start PossibleJoin a major new and growing residential community and lead a busy front-of-house team, ensuring exceptional resident experience. Perfect for candidates from hotels or premium hospitality who thrive in fast-paced, high-standard environments, with strong management experience.ROLE HIGHLIGHTS: • Lead concierge/front-of-house team, • Drive service standards & resident satisfaction, • Manage rotas, holidays, sickness & lateness, • Oversee day-to-night handovers, • Handle high-volume operational workload, • Work with site leadership to streamline operations, • 4 on / 4 off (day-based rotation), • Hours likely 7am-7pm or 8am-8pm, • Thrives under pressure & leads from the front, • Operationally resilient & proactive, • Maintains high standards consistently, • Hotel or high-end service experience preferred, • Health & Wellbeing: Health Cashback Scheme, Health Support, Well-being Apps & Free Counselling, • Financial Security: Group Life Insurance, • Career Growth: Annual Salary Reviews & Career Progression Training, • Lifestyle Perks: Gym & Retail Discounts, • Learning & Leisure: Shared Audible & Kindle Library, • Lead a high-performing team in a flagship residential development, • Real operational ownership & visible impact, • Busy, rewarding role with growth potential, • Immediate start available

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Lowndes Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. About the Job An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are: • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy., • Conduct room inspections to assess availability and compliance with operational standards., • Coordinate activities within designated areas to improve departmental cooperation and service delivery., • Attending daily briefings and communication meetings to disseminate information and ensure team alignment., • Manage booking situations, including handling overbooking scenarios when necessary., • Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. About You We’re looking for a dependable and observant individual with a proactive approach to security and service. The ideal candidate will have • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills, • Behavioural Competencies: Demonstrates adaptability to shift work, cultural awareness, attention to detail, and strong problem‑solving skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Luggage Porter - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About the Job: \n\n An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: \n\n\n\t • To tidy the luggage area and Concierge desk as required.\n\t, • To man the Telephone main switchboard as and when required.\n\t, • To ensure all requests are the Concierge desk are handled in a professional and courteous manner.\n\t, • To assist in the Security of the hotel by reporting any suspicious persons or happenings.\n\t, • To ensure a proper handover is prepared for the morning shift.\n\t, • To deliver extra beds, turndown beds and clean rooms as requested by your line manager.\n\t, • To park cars safely when required and issue correct dockets with all details provided as blank filled in.\n\t, • To prepare the Banqueting Boards and assist in directing guests to functions.\n\t, • Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule.\n\t, • Must have UK driving license.\n\t, • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.\n\t, • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism.\n\t, • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service.\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Duty Manager - Jumeirah Lowndes - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. \n\n About Jumeirah Lowndes \n\n Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. \n\n About the Job \n\n An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.\n\t, • Conduct room inspections to assess availability and compliance with operational standards.\n\t, • Coordinate activities within designated areas to improve departmental cooperation and service delivery.\n\t, • Attending daily briefings and communication meetings to disseminate information and ensure team alignment.\n\t, • Manage booking situations, including handling overbooking scenarios when necessary.\n\t, • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality\n\t, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office\n\t, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n

Office Concierge - Serviced Offices & Meeting Rooms - Central West London - £14ph to 17ph\n\nThis is a temporary role for someone to offer a front line, friendly and professional service to the tenants of this office. You will be meeting and greeting the office workers, as well as the tenants that rent some of the office space, as well as coordinating and setting up meeting rooms.\n\nSALARY ETC:\n\n * £14ph to £17ph, depending on experience.\n\n * This is an ongoing temporary post, to start asap.\n\n * Hours are flexible but generally 08:00-15:00 Tuesday, Wednesday & Thursday (Open to the hours being spread over 4/5-days if easier, and flexible on times as well).\n\n * Central West London.\n\nREQUIREMENTS:\n\n * Experience in a similar post, such as serviced office assistant/concierge/reception, or in a hotel/hospitality, where you have carried out similar tasks.\n\n * To have a proactive approach, willing to offer support where needed and have a positive attitude.\n\n * To have excellent communication and good English (written and spoken)\n\n * To have a friendly, professional manner, with the ability to liaise with a range of people up to Director level.\n\n * Smart in appearance, reliable, and good people skills.\n\n * Able to multi-task, punctual, and a problem solver.\n\n * Good administrative skills and basic IT skills.\n\n * Must have full right to work in the UK, and to start within a few days if successful.\n\nDUTIES TO INCLUDE:\n\n * Meet and Greet Clients for Internal and External Meetings\n\n * Ensure all guests sign into the building register upon entry\n\n * Set up Meeting Rooms and Order working lunches\n\n * Ensure facilities for all meeting rooms are replenished\n\n * Check IT equipment\n\n * Open the building and ensure it is clean and presentable.\n\n * Open Post and Distribute for the office owners & Tenants\n\n * Report any maintenance requests.\n\n * Contact point for tenants with issues, following these up with the appropriate personnel.\n\n * Assist with the switchboard and taking messages where needed

Concierge team working directly in the hotel lobby.

You will ensure every guest interaction embodies the prestige heritage and excellence of The Savoy while fostering strong collaborative relationships across all hotel departments and with key external partners. Conducting continuous research of Londons cultural dining and luxury landscape ensuring t

We are recruiting on behalf of a luxury country house hotel and spa set within beautiful countryside just outside London. Our client is seeking an experienced and driven Rooms Division Manager to join their senior leadership team and oversee the full rooms operation. Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. This is a hands-on role responsible for leading Front Office, Housekeeping, Concierge, Guest Relations, and Night teams, ensuring exceptional service standards and smooth day-to-day operations across the property. Key Responsibilities Lead and develop Rooms Division teams, driving a high-performance culture Ensure outstanding guest satisfaction across all touchpoints Oversee daily operations, maintaining efficiency and service excellence Drive key metrics including occupancy, guest feedback, and operational performance Collaborate with Sales, Revenue, and F&B teams to maximise profitability Implement processes to enhance the guest journey and streamline operations About You Proven experience in a senior Rooms Division or Front Office leadership role within luxury hospitality Strong leadership, communication, and organisational skills Commercially aware with an understanding of revenue and budgeting Experience with hotel systems (e.g. Opera, Protel, or similar) Hands-on, professional, and guest-focused approach The Opportunity Join a well-established luxury hotel offering a supportive leadership environment, excellent facilities, and strong career development. xrnqpay Benefits include staff meals, hotel and spa discounts, referral bonuses, and additional holiday perks.

Job Description Join us as Head Concierge at The Dorchester, recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 & 2025 and Hotel of the year London at the 2024 AA Hospitality Awards.

Job Description Head Concierge We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development.

A luxury hotel in London is seeking a Spa & Retail Concierge to deliver personalised guest experiences.

Join us as a Night Concierge at Mayfair Park Residences, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. When you join us as a Night Concierge you start a unique opportunity to become

Concierge is seeking a Night Luggage Porter to join the team at St Ermin’s Hotel in Westminster, London.

Travel support agent - Required for this luxury travel and concierge company. You will be supporting the client managers with members travel and concierge requests. Salary 28/34k, homebased, 22 days holidays, pension and health care. 9am to 5.30pm, 1 in 4 Saturdays paid as extra or the option to take a day off. Travel industry experience is a must as well as sabre knowledge. Travel support agents duties -Supporting 3 internal client managers who deal with the customer directly. Mainly dealing with travel and lifestyle requests. Luxury worldwide holidays, restaurants, Spas etc -Travel wise you will be researching and gaining quotes for luxury worldwide holidays, this could be directly from the hotel, airline, car hire company, private jet broker etc of from third party tour operators, DMCs etc -Using sabre to book flights, hotels etc. -Ticketing the flight reservations -Checking passengers in, helping with visa requests, dealing with any special requests etc Travel support agents skills required -Travel industry experience is a must in sales, operations etc -Strong sabre knowledge, experience of booking flights on sabre and ideally ticketing, but the ticketing side is not essential -Strong worldwide travel industry experience, the knowledge of tour operations, airlines, luxury hotels etc If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60615

Chef De Partie Pastry About Hyatt Regency London The Churchill Hyatt Regency London The Churchill is located in the prestigious Marylebone area of Londons West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travelers and leisure guests to one of Londons most sought-after neighborhoods. Duties and responsibilities related to the Chef De Partie Pastry role Create and execute high-quality pastry and dessert items with precision, creativity, and consistency. Deliver exceptional guest experiences across all areas of the hotel, including rooms, events, outlets, and concierge services. Prepare consistent, high-quality dishes that contribute to a memorable dining experience. Take ownership of the food dining experience and uphold culinary standards. Manage budgets and control food costs in line with the hotels business plan. Collaborate with other teams to maximise guest satisfaction. Mentor, coach, and support team members to drive engagement and performance. Ensure correct presentation, hygiene, sanitation, and proper handling of equipment. Stay knowledgeable about menu items, seasonal ingredients, new products, and maintain strong guest rapport. About you We are seeking a candidate with strong experience in a similar pastry role, ideally within a hotel or luxury hospitality environment. Previous exposure to professional pastry production, including desserts, afternoon tea, banqueting, and high-volume service, is highly advantageous. Hotel experience is essential for this position, along with a solid understanding of quality standards, creativity in pastry work, and the ability to thrive in a fast-paced, guest-focused kitchen. Benefits you will enjoy as a Chef De Partie Pastry 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty in our colleague restaurant Life Assurance Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortunes 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Chef De Partie Pastry role and start your journey with Hyatt Hotels! TPBN1_UKCT

Chef De Partie About Hyatt Regency London The Churchill Hyatt Regency London The Churchill is located in the prestigious Marylebone area of Londons West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travelers and leisure guests to one of Londons most sought after neighborhoods. Duties and responsibilities related to the Chef De Partie role Deliver exceptional guest experiences across all areas of the hotel, including rooms, events, outlets, and concierge services. Prepare consistent, high-quality dishes that contribute to a memorable dining experience. Take ownership of the food dining experience and uphold culinary standards. Manage budgets and control food costs in line with the hotel s business plan. Collaborate with other teams to maximise guest satisfaction. Mentor, coach, and support team members to drive engagement and performance. Ensure correct presentation, hygiene, sanitation, and proper handling of equipment. Stay knowledgeable about menu items, seasonal ingredients, new products, and maintain strong guest rapport. About you We are seeking a candidate with experience in a similar role, ideally within a hotel or high-volume hospitality environment. Previous exposure to luxury or upscale operations is highly advantageous, as is a strong understanding of guest-focused service and operational standards. Hotel experience is essential for this position, along with the ability to work confidently in a fast-paced setting and collaborate effectively with wider teams. Benefits you will enjoy as a Chef De Partie 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty in our colleague restaurant Life Assurance Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortunes 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Chef De Partie role and start your journey with Hyatt H otels! TPBN1_UKCT

WHO ARE WE At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile. With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments. A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new. ABOUT YOU We are looking for a passionate and guest-focused Ginger Lily Bar & Lounge Manager to become a valued member of our outstanding Concierge team at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity. If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you. JOB SUMMARY As Ginger Lily Bar & Lounge Operations Manager, you will oversee all aspects of our unique venue, ensuring the highest standards of service across our multi-faceted operationan elegant afternoon tea and coffee lounge by day, and a vibrant cocktail and champagne lounge by night. You will lead the team in delivering exceptional guest experiences, manage exclusive hires, and coordinate corporate events. Your responsibilities will include, but are not limited to: Oversee daily operations of Ginger Lily Bar and Lounge, including afternoon tea, coffee service, and evening bar Ensure seamless transformation from daytime lounge to evening cocktail and champagne venue Maintain and elevate standards of service, guest satisfaction, and cleanliness at all times Lead, motivate, and train the team through active, hands-on management Liaise with kitchen and bar teams to coordinate menu offerings, specials, and event requirements Manage bookings, exclusive hires, and corporate events, ensuring smooth execution and premium service Monitor inventory, ordering, and stock control for beverages and supplies Implement and uphold health, safety, and licensing regulations Analyse sales and service trends, proactively addressing opportunities for improvement Foster a welcoming and inclusive environment for both guests and staff YOUR BENEFITS WORKING AS A GINGER LILY BAR & LOUNGE MANAGER AT PAN PACIFIC LONDON At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy: Access to Mental Health First Aiders An extra day off to celebrate your birthday Cycle to Work Scheme Employee Referral Scheme Season Ticket Loan Enhanced Maternity and Paternity Policies Eye Care Voucher Scheme Social and Employee Wellness Activities Employee Assistance Programme, including 24/7 virtual GP and financial advisors Two hotel-wide social events per year, plus additional team gatherings Flexible Work Policy Complimentary dry cleaning for uniforms and work attire Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme 50% Discount on Food and Beverage at Food & Beverage outlets at Pan Pacific London 30% Discount on internal spa treatments 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group Complimentary meals prepared daily by our chefs Two fully paid Study Days per year (in addition to annual leave) Two fully paid Volunteer Days per year (in addition to annual leave) Career Progression, were committed to coaching and supporting your internal development within Pan Pacific Hotels Group Additional perks through YuLife Dedicated discounts with local eateries ABOUT PAN PACIFIC HOTELS GROUP Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025.Renownedfor sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences. Join Our Family in the Heart of the City Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including: ? Hotel of the Year Group (2023) | Catey Awards ? Hotel of the Year London (2022/2023) | AA Hospitality Awards ? Forbes Five-Star Rating | 2022/2023 ? Forbes Five-Star Rating | 2023/2024 ? Forbes Five-Star Rating | 2024/2025 ? Forbes Five-Star Rating | 2025/2026 ? Forbes Four-Star Rating SENSORY Wellbeing | 2023/2024 ? Forbes Four-Star Rating SENSORY Wellbeing | 2024/2025 Be part of something extraordinary, where excellence is recognised, and hospitality is redefined. Eligibility: All applicants for the role of Ginger Lily Bar & Lounge Manager must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage. TPBN1_UKCT

Platinum Travel Recruitment are collaborating with an established Luxury Travel Management Company that offers luxury accommodation globally for clients. Due to growth, now seeking an Event Executive to join its London team. Career growth, lucrative bonus, supportive team and many other benefits are on offer. The ideal Event Executive shall be crafting once-in-a-lifetime journeys and bespoke events for a global HNWI clientele. From private dining under the stars to intimate milestone. You shall bring ideas to life that feel deeply personal, seamless, and extraordinary. Event Executive Duties: * Design bespoke events for clients including handling milestone celebrations (birthdays, anniversaries), destination events & retreats, décor design and account managing the journey from arrival to departure. * Work with the world’s finest hotels, chefs & creators. * Own the experience end-to-end. * Work and execute events on our clients Instagram and social media platforms. * Conceptualise and Execute Luxury Events globally. * Build and manage relationships with Luxury hotels & resorts, DMCs & on-ground partners, Chefs, artists, performers and industry experts. * Negotiate exclusive access, upgrades, and VIP privileges. * Create moments that people talk about for years. Event Executive – Essential Requirements: * Strong aesthetic sense & luxury mindset. * Experience within luxury travel, concierge, hotel, event planning, hospitality and/or lifestyle management is essential for VIP clients. * Exceptional attention to detail. * Creative storytelling & conceptual thinking. * Ability to work under pressure with grace. * Experience with HNWI / UHNW clients preferred. Grow with a brand that is redefining luxury travel whist working with a global luxury clientele. Please note only suitable events / travel professionals with experience handling VIPs will be contacted for the Events Executive role