Concierge jobs in United Kingdom

Exciting Opportunity Alert! Join Rendall & Rittner as a Handyperson! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Handyperson. This is an incredible career opportunity with a fantastic package. Position: Handyperson Location: One Blackfriars SE1 9GD Working Hours: Monday – Friday Salary: £32,000 per annum Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 24 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at a luxury development looking down on the River Thames, consisting of 274 residential apartments. The site benefits from several amenities including a resident’s spa, underground car park and 24-hour concierge service. Key Responsibilities and Requirements: As a Handyperson at Rendall & Rittner, you will be: • Experienced in painting and decorating to a high standard, ensuring excellent finishes throughout the development, • Skilled in carrying out a wide range of general maintenance tasks, including changing light bulbs, hanging pictures, repairing fixtures, and assembling shelving units, • Customer-focused, engaging positively with residents and visitors while delivering a high level of service, • Proactive in seeking opportunities to drive the performance of the development., • Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries., • A supportive team player who builds strong working relationships with residents, guests, and external contractors. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Exciting Opportunity Alert! Join Rendall & Rittner as an Assistant Estate Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Assistant Estate Manager. This is an incredible career opportunity with a fantastic package. Position: Assistant Estate Manager Location: Paddington Gardens, London, W2 1AW Working Hours:Monday to Friday 0830 – 1700 Salary: £40,000 - £45,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 25 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role is based at Paddington Gardens, a luxury modern residential development comprising four high-rise buildings and around 355 private apartments. The estate features a school, hotel, retail units, secure underground parking, and beautifully landscaped gardens - all within walking distance of Paddington Station. Key Responsibilities and Requirements: As an Assistant Estate Manager at Rendall & Rittner: • Assist and deputise for the Estate Manager, ensuring seamless day-to-day operations across the development., • Support the Estate Manager with contractor management, RAMS review, permits to work etc., • Champion a five-star resident experience across all touchpoints, setting and maintaining the highest service standards throughout the development., • Ensure full compliance with Health & Safety regulations, carrying out required inspections and maintaining a safe environment for all., • Act as a point of escalation for resident queries, complaints and requests, ensuring all matters are resolved promptly, professionally and to the resident's satisfaction., • Ensure all front-of-house areas, communal spaces and service interactions consistently reflect the premium nature of Paddington Gardens., • Implement and enforce the standard operating procedures (SOPs), ensuring compliance from all team members at all times., • Line manage the day and night concierge staff and security, providing clear direction, support and day-to-day leadership., • Address performance or conduct issues in a timely and constructive manner, in line with company HR policies., • Build a motivated, engaged team culture focused on continuous improvement, accountability and pride in the development., • Support budgeting, financial reporting and any ad hoc reporting requirements for the development. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings "Ref #LI-SK1." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Our client is currently seeking an experienced Night Concierge to join the team at a residential development in North West London. Rota: 4 on 4 off, 7pm - 7am Main duties: • Deliver excellent customer service to all residents., • Greet all residents professionally and courteously., • Proactively anticipate resident's needs., • Aid and engage with all guests/residents and colleagues within the development., • Always act as an ambassador for the company., • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner., • Verify all visitors, suppliers and contractors., • Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking period review of CCTV system., • Carry out regular building checks and log/report any maintenance that is required through the correct channels., • Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority., • Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these., • Ensure the communal areas are always kept clean, tidy, and presentable., • Report any incidents, problems, or complaints to the appropriate manager in a timely manner., • Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing., • Complete the am/pm/overnight operational reports and handover and report any operational issues., • Experience in Residential or 5* Hotels., • Reliable and timekeeping., • Immaculate presentation., • Strong written and verbal communication skills in English., • Have excellent communication skills., • Experience in the highest level of customer service.

DUTY MANAGER - LUXURY RESIDENTIAL Location: West London | Salary: £35,000-£37,000 DOE | Shifts: 4 on / 4 off | Immediate Start PossibleJoin a major new and growing residential community and lead a busy front-of-house team, ensuring exceptional resident experience. Perfect for candidates from hotels or premium hospitality who thrive in fast-paced, high-standard environments, with strong management experience.ROLE HIGHLIGHTS: • Lead concierge/front-of-house team, • Drive service standards & resident satisfaction, • Manage rotas, holidays, sickness & lateness, • Oversee day-to-night handovers, • Handle high-volume operational workload, • Work with site leadership to streamline operations, • 4 on / 4 off (day-based rotation), • Hours likely 7am-7pm or 8am-8pm, • Thrives under pressure & leads from the front, • Operationally resilient & proactive, • Maintains high standards consistently, • Hotel or high-end service experience preferred, • Health & Wellbeing: Health Cashback Scheme, Health Support, Well-being Apps & Free Counselling, • Financial Security: Group Life Insurance, • Career Growth: Annual Salary Reviews & Career Progression Training, • Lifestyle Perks: Gym & Retail Discounts, • Learning & Leisure: Shared Audible & Kindle Library, • Lead a high-performing team in a flagship residential development, • Real operational ownership & visible impact, • Busy, rewarding role with growth potential, • Immediate start available

Part-Time Concierge - Residential Development Hours: Thursday & Friday, 08:00-16:00 We are seeking a reliable and proactive Part-Time Concierge/Porter to support the day-to-day running of a residential building, ensuring high standards of cleanliness, safety, and resident service. Key Responsibilities • Be present and available within the building during working hours, • Monitor all areas of the building including entrances, common parts, and parking areas, • Carry out daily inspections of all communal areas (roof to basement), • Ensure cleanliness and presentation of all common parts (lobbies, lifts, carpets, exterior entrances, windows, etc.), • Collect and dispose of rubbish from communal areas daily, • Manage parcel handling and basic resident assistance when required, • Maintain security of doors, gates, lighting, and building systems, • Monitor contractors on site and ensure communal areas are kept clean and tidy, • Report maintenance issues, defects, and incidents to the Managing Agent, • Keep accurate daily logbooks of incidents, contractors, and building activity, • Assist with seasonal duties (e.g. gritting/salt during icy conditions), • Monitor parking areas and report any misuseCompliance & Safety, • Conduct regular fire safety checks and follow emergency procedures, • Ensure lifts, alarms, lighting, and security systems are operational, • Report hazards, flooding, break-ins, or emergencies immediately, • Maintain awareness of resident safety and building security at all timesGeneral Requirements, • Professional, reliable, and calm under pressure, • Strong attention to detail and observational skills, • Good communication and customer service approach, • Smart appearance and adherence to uniform standards, • Able to act with common sense, discretion, and responsibilityBenefits, • Competitive salary, • Statutory pension scheme, • Standard holiday allowance, • Structured working hours, • Stable permanent employment, • Supportive team environment, • Career development opportunities within a high-quality residential setting

Estate ManagerSt John's Wood, London£70,000-£80,000 per annum Mon-Fri | 9:00am-5:30pm Lead a luxury 100-apartment residential development in one of London's most prestigious postcodes. A rare opportunity to manage a super-prime, resident-focused site with premium amenities including lounges, terrace, gym & spa, delivering exceptional service to high-net-worth residents. The Role • Lead a 10 + person concierge team, • Oversee contractors, H&S & fire compliance, • Deliver a five-star resident experience, • Maintain exceptional site standards, • Luxury / prime residential Building Manager experience, • Strong team leadership, • Polished, professional presence, • Hospitality-led mindset Apply confidentially today...

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Lead Developer - Real Time Investment Data Systems Location: London Role Type: Permanent Work Setup: Hybrid - 3 days in the office Who We Are Vanguard is a global investment firm known for low-cost funds and ETFs, helping investors achieve long-term financial goals with transparent, disciplined strategies. What you'll do • Lead the design and delivery of Real Time and historical data platforms, including integration with market data vendors such as OneTick, Bloomberg and Refinitiv, • Translate business requirements into scalable technical solutions, making pragmatic architectural decisions with architects and engineers, • Remain hands-on in the development of core platform components, ensuring high-quality engineering delivery, • Define and enforce standards for performance, resilience, data quality, observability and production stability across critical systems, • Design and optimise data models, schemas and query patterns for large-scale financial time-series datasets supporting trading and analytics use cases, • 8+ years' experience as a Senior/Lead Developer within financial services or asset management is a must, • Proven track record building Real Time, investment management-focused data solutions, ideally on OMD platforms, • Strong hands-on experience with Python and AWS; Java beneficial, • Experience delivering complex integrations and scalable data systems in Front Office trading or market data environments We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S., • Continuous professional growth and leadership opportunities., • Health, wellness, and financial benefits to offer peace of mind to you and your family., • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance technology deployment and utilisation. Role Description • Drive retention and growth by identifying customers’ pain points and developing end-to-end solutions., • Maintain regular communication with customers to align forecasts with sales and supply chain management., • Host Quarterly Business Review and status meetings on a regular cadence., • Engage Account Executives and other resources to demonstrate capabilities and address customer needs., • Regularly review and improve processes to accelerate technology deployment and utilisation., • Participate in business unit-specific major initiative campaigns., • Prepare and deliver management reports according to customer requirements., • Create, track, and update activities in the CRM system., • Act as a central point of contact between customers, outside sales, and internal departments., • Provide excellent customer service and support, including creating pricing quotes and managing renewals. Behaviours and Competencies • Time Management: Can generally use time effectively and is working towards improving task prioritisation and deadline management., • Organisation: Can prioritise daily tasks, manage personal workflow, and utilise basic tools to keep track of responsibilities., • Planning: Can identify opportunities for improvement, propose plans, and organise resources without explicit instructions., • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience., • Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity., • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations., • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions., • Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification., • Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others., • Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled., • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Skill Level Requirements • Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate, • The ability to effectively utilise applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate, • Proficiency in overseeing and coordinating multiple related projects, ensuring they align with organisational goals and deliver intended benefits on time and within budget - Intermediate, • Proficiency in utilising Customer Relationship Management (CRM) software to manage and analyse customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate, • Ability to excel in a team selling environment - Intermediate, • Proficiency in selling information technology products and services on a global scale, including understanding diverse market dynamics, managing international client relationships, and navigating complex sales processes across different regions - Intermediate Other Requirements • Experience working within an IT Reseller or Vendor highly desirable, • Completed Bachelor’s Degree or relevant work experience required, • 2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations, • Ability to travel to SHI, Partner, and Customer Events, • Advanced sales EOM sales certification preferred (i.e. Microsoft, Dell, HP, Cisco, AWS, Lenovo, etc.), • 2-4 years of experience in a Customer Success role preferred SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Sales Executive – Leading Drinks Portfolio - London - £30,000 + package I’m super excited to be working with our client and their exciting drinks business, who’s brands are some of my favourites and some of the most well known in the country. We’re looking for a driven, hungry and charismatic Sales Executive to drive the business in the London On and Off trade. This person will be responsible for finding NEW business and GROWING existing business. If you are good at building and nurturing relationships, then this is the role for you It’s an exciting opportunity to break and build into the drinks industry and help grow exciting products. This is the perfect opportunity for someone to level up their sales game having worked in a similar junior sales role. What the role offers? • A competitive salary, • Hands-on experience in a fast growing and evolving drinks category, • Opportunity to develop sales skills and progress within the business, • London based field work, • Travelcard expense What the Sales Executive will: • Build and grow sales across the London On and Off trade, • Carry out face-to-face meetings, tastings and staff training sessions, • Manage and expand existing accounts, • Collaborate with wholesalers to unlock new business and increase distribution, • Represent and champion the brands you work with, • Work toward sales targets and KPIs The Ideal Sales Executive: • Outgoing, confident and relationship driven, • Keen interest in the drinks industry, • Eager to learn and build a career in sales, • Commercially aware with a customer-first mindset, • Comfortable using CRM systems, • Expert time management and planning skills If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. COREcruitment is an international recruitment agency specialising in the service industry across the following sectors: - H.R. – Finance – Executive Search - Leisure – Fitness – Visitors Attractions - Events – Venues - Hotels – Coworking – Estate – Private Residences - Technology – Facilities Management – Property - Food Service – Care Services – FMCG - Retail – QSR - Chefs – Restaurants - Pubs – Bars - High-end - Members Clubs - Luxury Travel - Private Dining & Concierge - Food Hygiene - Health & Safety - Supermarket - Delivery - Supply Chain - Warehousing - Food Manufacturing

Job Scope: The Bridal Experience Manager is responsible for overseeing and elevating the end-to-end bridal client journey, ensuring a seamless, luxurious, and emotionally engaging experience aligned with ELIE SAAB’s standards. This role combines ownership of the client experience, and operational coordination, while driving bridal business performance. Main Duties and Responsibilities: • Achieve and exceed individual quarterly and annual Bridal sales targets while maintaining the highest level of client satisfaction., • Drive boutique-level Bridal business performance, linking bridal sales to Ready-to-Wear (RTW) and accessories collections for brides and bridal parties., • Analyze sales performance metrics and client trends to identify growth opportunities, optimize appointment conversion rates, and increase Average Transaction Value (ATV)., • Lead initiatives to expand the boutique’s bridal client base and develop long-term loyalty strategies. Elevated Client Experience & Appointment Management, • Host and lead the complete bridal client journey, designing and executing a luxury, emotionally resonant experience from first consultation to final delivery., • Curate customized gown selections aligned with each bride’s style, personality, and wedding vision., • Build genuine relationships with brides, bridal parties, and families, fostering trust and loyalty., • Manage appointment schedules, fittings, and follow-ups with precision and discretion, anticipating client needs at every stage., • Follow up consistently with brides throughout the full lifecycle (initial consultation to final delivery)., • Ensure timely and professional responses to all client inquiries across channels (in-store, phone, email, digital platforms). Clienteling & Relationship Management, • Build and sustain a high-value bridal client portfolio, establishing the ELIE SAAB brand as a trusted advisor for brides and bridal parties., • Fully adopt and utilize the official clienteling/CRM tools to track interactions, preferences, milestones, and follow-ups. - Develop long-term relationships to generate repeat purchases and referrals., • Provide guidance to the boutique team on client engagement, appointment strategy, and upselling opportunities. Operational & Managerial Excellence, • Own the end-to-end bridal operations, including order management, alterations coordination, fittings, and final delivery, ensuring a flawless execution aligned with brand standards., • Ensure compliance with ELIE SAAB operational policies and boutique procedures, providing manager-level oversight for operational accuracy and efficiency in coordination with the management., • Track all bridal orders accurately and proactively follow up on production and delivery timelines., • Coordinate with alterations teams and designers to ensure a flawless fit and exceptional final presentation., • Coordinate payment processing with the Boutique Manager and ensure documentation accuracy., • Monitor and maintain proper stock levels of bridal materials (hangers, packaging, stationery, fittings tools., • Ensure bridal merchandising guidelines are implemented according to Head Office standards., • Submit daily sales and activity recap reports with accurate data and insights. Market Intelligence & Business Development - Stay updated with bridal trends, designers, and fashion forecasts to provide informed and elevated styling guidance., • Provide structured feedback to management regarding local market trends, competitor activity, and production-related insights., • Propose seasonal networking and partnership strategies targeting luxury hotels, concierge services, jewelry brands, wedding planners, and other relevant partners., • Support the planning and execution of Bridal trunk shows in collaboration with the Retail Department and key stakeholders. Brand Representation., • Act as a brand ambassador, embodying ELIE SAAB’s heritage, craftsmanship, and bridal savoir-faire at all times., • Mentor and guide boutique staff while coordinating with the Boutique Manager in luxury clients experience best practices when relevant, elevating the overall service standard., • Maintain impeccable professional conduct and personal presentation in line with ELIE SAAB brand expectations., • Collaborate regularly with Bridal Specialists and Boutique Managers across the company to exchange best practices, share insights, and ensure full alignment on the bridal experience across all boutiques. Position Requirements: • Education - High School Diploma or equivalent., • Experience - 8+ years of experience in an equivalent position in the high-end retail fashion industry., • Competencies - Strong Communication Skills - Strong Innovation, Initiative & Entrepreneurship Skills - Strong Problem Solving & Decision-Making Skills - Strong Managing & Developing Talent Skills - Strong Networking Skills - Strong Adaptability & Flexibility Skills

Direct Sales Executive - Global Insignia is a leading global provider of elite lifestyle management, concierge services, and financial solutions for high-net-worth individuals. With an established presence in key global markets, Insignia delivers bespoke experiences, premium services, and exclusive access to its discerning clientele. We are now expanding our global footprint and are seeking dynamic, entrepreneurial sales executives to aid our growth. Position Overview The Direct Sales Executive will acquire and develop ultra-high-net-worth individual (UHNWI) relationships through a high-trust, high-touch commercial approach. The role is responsible for building a qualified pipeline, converting prospects through a premium consultative process, and coordinating a personalized onboarding experience in close partnership with internal onboarding and compliance teams. Success requires deep product and objection handling training, disciplined pipeline execution and immediate qualification and closing skills (prospects are often a one-shot opportunity). • Develop and execute a pipeline plan with clear weekly activity and conversion targets., • Source qualified prospects through trusted networks, introducers, strategic partners, and high-calibre events., • Enable premium discovery meetings to diagnose needs (privacy, service expectations, lifestyle, and financial preferences) and qualify fit., • Present Insignia’s value proposition credibly and consistently, tailored to the client’s context, without discounting premium positioning., • Manage objections with composure (fees, privacy, onboarding requirements, ‘why Insignia’ comparisons) and progress deals to decision., • Coordinate onboarding with internal stakeholders, ensuring a seamless, compliant client experience., • Maintain excellent CRM hygiene: accurate updates, follow-ups, and reporting cadence., • Protect brand integrity through disciplined qualification, ethical conduct, and confidentiality always. Qualifications and experience • Proven sales track record in premium, relationship-led environments (e.g., private banking, luxury services, UHNW advisory, premium membership models)., • Demonstrated ability to source leads through trusted networks and introducers; comfort operating in an invitation-led context., • Strong written and verbal communication with the ability to create tailored proposals and deliver polished presentations., • Comfort working with structured processes (CRM, pipeline stages, reporting cadence) in a target-driven environment., • High integrity, discretion, and professionalism; able to operate confidently with senior stakeholders and demanding clients., • Language skills aligned to the market (English required; other languages are beneficial). Working style and mindset • Client-first, service-oriented approach with premium standards., • Calm under pressure; resilient and tactful with strong personalities., • Collaborative and proactive across functions (sales, compliance, ops, concierge, leadership)., • Disciplined follow-through: closes loops, meets commitments, and communicates clearly.

Keen to join a premium Italian wine importer? This specialist wine agency focuses on Italian wines, connecting amazing producers and thirsty customers through their expertise and authenticity towards traditional wine making. We are seeking an enthusiastic and highly organised Sales Associate to join a small and dynamic team. This role combines sales support, account management and logistics coordination, requiring strong communication skills and the ability to manage relationships with both suppliers and customers in a fast-paced and exciting environment. If you know Italian wine and want to grow that knowledge, then get involved! What this role offers: • Competitive salary, dependent on experience., • End of year bonus based on personal and overall company performance, • Opportunity to grow and develop your wine knowledge Key Sales Associate Responsibilities: • Maintain strong relationships with customers and suppliers, • Support the growth and management of assigned accounts, • Coordinate orders and logistics to ensure efficient operations, • Provide high-quality customer service and communication, • Support the sales team and report to senior management Key Sales Associate Requirements: • C1/C2 level Italian and strong English proficiency, • Previous experience in the wine trade, • Strong IT skills, particularly in Excel, • Excellent organisational skills and attention to detail, • Proactive, reliable and able to prioritise effectively, • Strong communication and interpersonal skills, • Ability to work well under pressure, • Wine qualifications (e.g. WSET) are desirable If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. COREcruitment is an international recruitment agency specialising in the service industry across the following sectors: - H.R. – Finance – Executive Search - Leisure – Fitness – Visitors Attractions - Events – Venues - Hotels – Coworking – Estate – Private Residences - Technology – Facilities Management – Property - Food Service – Care Services – FMCG - Retail – QSR - Chefs – Restaurants - Pubs – Bars - High-end - Members Clubs - Luxury Travel - Private Dining & Concierge - Food Hygiene - Health & Safety - Supermarket - Delivery - Supply Chain - Warehousing - Food Manufacturing

Location: Victoria, London Schedule: Monday–Friday, 09:00–18:00, plus additional hours as required to fulfil the role TOWNHOUSE – WHO WE ARE Since 2013, Townhouse has been enhancing every aspect of our clients’ daily lives through anticipatory service, discretion, and meticulous attention to detail. Trained in some of the world’s most exclusive hotels, luxury hospitality is embedded in our culture and shapes the standards we bring to private residences, lifestyle management, and travel. Townhouse is a London- and Geneva-based private office serving international UHNW individuals. We support clients across the full residential lifecycle — from property search and relocation through to ongoing management and short stays — complemented by bespoke travel, lifestyle, and advisory services. JOB SPECIFICATION – WHAT YOU’LL DO As an Account Manager, you will play a central role in delivering Townhouse’s private client offering across residences, lifestyle, and travel. Acting as a key day-to-day contact for assigned clients, you will ensure every service is delivered seamlessly, proactively, and to the highest possible standard. You will be responsible for managing client relationships, coordinating requests, and overseeing service delivery across a varied portfolio. You will work closely with internal teams, external partners, and household staff to ensure consistency, efficiency, and excellence at every touchpoint. This role requires a hospitality-led mindset, strong operational judgement, and the ability to manage multiple workstreams with precision and discretion. You will be expected not only to respond effectively to client needs, but to anticipate them — creating a highly personalised and effortless experience that reflects the Townhouse standard. Key Responsibilities Client Relationship Management & Service Delivery • Act as a principal day-to-day point of contact for assigned clients and their representatives., • Build trusted, professional relationships through discretion, responsiveness, and excellent judgement., • Develop a detailed understanding of each client’s preferences, routines, priorities, and lifestyle requirements., • Ensure all requests are managed efficiently, accurately, and with exceptional follow-through., • Maintain up-to-date client profiles, service notes, and account records to support anticipatory service., • Foster strong relationships with clients and their family offices, proactively identifying opportunities to offer additional services or products that elevate service standards., • Monitor client satisfaction, gather feedback, and escalate issues appropriately where needed. Lifestyle Management • Manage a broad range of lifestyle requests, including dining, events, shopping, entertainment, gifting, and personal arrangements., • Conduct high-quality research and present suitable, well-considered options in line with client preferences., • Coordinate bookings, reservations, and access to bespoke experiences with attention to detail and discretion., • Ensure all lifestyle services are delivered to the same standard as Townhouse’s residential offering. Travel Management • Coordinate complex domestic and international travel arrangements for clients and, where required, their guests or staff., • Build detailed itineraries covering transport, accommodation, transfers, dining, security, and special requirements., • Liaise with hotels, travel providers, and on-the-ground partners to ensure a seamless end-to-end experience., • Manage last-minute changes calmly and effectively, maintaining continuity and reassurance throughout., • Coordinate travel arrangements and craft detailed, seamless itineraries using the relevant platforms and tools. Private Residence • Manage the delivery of services across client residences in collaboration with internal teams, suppliers, and household staff., • Lead the pre-arrival planning, property readiness, housekeeping standards, maintenance coordination, and stock management where relevant., • Ensure that residential service delivery reflects the wider client strategy and agreed standards., • Conduct residence visits where required to support oversight, quality control, or project coordination. Supplier & Partner Management • Build and maintain strong relationships with trusted external suppliers and service partners., • Source new providers where needed, ensuring quality, reliability, discretion, and value., • Oversee supplier performance and help maintain service consistency across all external touchpoints., • Prepare high-quality client-facing documents, reports, itineraries, and presentations., • Maintain accurate billing information, service logs, monthly reports and account administration., • Use internal systems and platforms confidently to track tasks, workflows, and account activity., • Ensure all account activity is recorded clearly and managed in a structured, professional manner. Commercial Awareness & Account Growth • Identify opportunities to deepen client engagement and expand service take-up across residences, lifestyle, and travel., • Contribute ideas that enhance the client experience while supporting account development and retention., • Support the Director of Private Residences and Private Client Experience in identifying patterns, opportunities, and areas for service improvement across the client portfolio. This job description is not exhaustive of all tasks and responsibilities that may vary and be required from time to time. Person Specification This role requires a highly organised, polished, and emotionally intelligent individual with experience in luxury hospitality, private households, private client management, or high-end concierge/travel services. You will be service-led, commercially aware, and confident operating in a high-expectation environment where discretion, flexibility, and precision are essential. Required Skills & Experience • Experience in luxury hospitality, private household management, lifestyle management, or a similar high-service environment., • Knowledge of Arabic is essential, French as preferred optional, • Proven ability to manage multiple client requests and operational priorities simultaneously., • Strong interpersonal skills and the ability to build trust with UHNW clients and their representatives., • Excellent organisational skills and close attention to detail., • Possesses a naturally inquisitive mindset, with a keen interest in exploring new openings and emerging service offerings., • Ability to remain calm, resourceful, and solutions-focused under pressure., • Strong written and verbal communication skills in English; additional languages are advantageous., • Commercial awareness and an understanding of high-value client relationship management., • Confidence using Microsoft Office and operational platforms such as task management, CRM, finance, or workflow systems., • A proactive mindset with the ability to anticipate needs and take ownership of outcomes. Benefits Townhouse is committed to fostering a high-performance, supportive environment where ambitious individuals can grow and thrive. Benefits include: • 20 days annual leave, in line with company benefits guide, • Discretionary performance bonus (bi-annual and year-end), • Aviva pension scheme, • Monthly team socials, seasonal events, and WFH allowances, • One-month paid sabbatical after five years of service

Company Description BLACKLINE is an exclusive private membership platform designed to provide an exceptional experience in aesthetics, wellness, fitness, and personal care across London. We pride ourselves on a meticulously curated network of top-tier operators to meet members' high standards. With a focus on personalized attention, BLACKLINE offers a seamless and bespoke experience. Membership is granted selectively, catering to individuals who value excellence and exclusivity. 🧠 Technical Co-Founder / CTO — BLACKLINE Overview BLACKLINE is a private, invite-only membership across London focused on health, beauty, and personal care. We are building a concierge layer powered by AI — designed to handle booking, coordination, and member preferences across messaging and voice, with the standard and discretion expected of a private members’ network. This is not a typical startup role. We are building infrastructure for experience, not a product for scale. ⸻ What You’ll Build You will architect and ship the BLACKLINE Concierge Agent, operating across: 1. WhatsApp (Primary Interface) • Natural conversation handling (LLM-driven), • Booking coordination with providers, • Memory of member preferences, • Context-aware responses (time, location, history) 2. Voice (Phone Concierge) • Real-time conversational agent, • Natural, human-like voice (e.g. ElevenLabs or equivalent), • Call handling (inbound + outbound), • Seamless escalation to human when required 3. Backend Intelligence Layer • User profiles + preference memory, • Provider availability + scheduling logic, • Workflow orchestration (requests → bookings → confirmations), • CRM integration ⸻ Core Responsibilities • Design and build the end-to-end AI concierge system, • Select and integrate LLMs, voice models, and orchestration frameworks, • Build WhatsApp automation (e.g. via Twilio, Meta APIs, or equivalent), • Implement real-time voice pipeline (speech-to-text → reasoning → text-to-speech), • Ensure low latency and high reliability, • Maintain strict data privacy and security standards, • Define architecture that scales without degrading experience ⸻ Technical Requirements You should have strong hands-on experience in: AI / LLM Systems • Prompt engineering + agent design, • Tool use / function calling, • Memory systems (vector DBs, session memory), • Multi-step workflow orchestration Voice Systems • Real-time speech pipelines (STT / TTS), • Latency optimisation for conversational flow, • Experience with providers like ElevenLabs or similar Messaging Infrastructure • WhatsApp API integrations, • Event-driven systems, • Webhooks and async processing Backend Engineering • Node.js / Python (preferred), • API design, • Database design (relational + vector), • Cloud infrastructure (AWS / GCP) ⸻ What We Care About (More Than Stack) • You ship fast — not just design systems, • You understand user experience in conversation, not just code, • You can balance automation vs human touch, • You care about detail, tone, and discretion This is not: • a chatbot, • a support tool, • a generic AI assistant It must feel like: 👉 a private concierge that already knows the member ⸻ Nice to Have • Experience building AI agents in production, • Experience with booking / scheduling systems, • Familiarity with CRM tools (HubSpot, custom pipelines), • Background in high-end consumer or service experiences ⸻ Stage & Commitment • Early-stage / pre-scale, • Building MVP → live concierge → refined system, • Equity-based co-founder role, • London-based preferred (not mandatory) ⸻ What Success Looks Like • A member can message or call BLACKLINE, • Make a request in natural language, • Have it handled seamlessly end-to-end No friction. No repetition. No drop in standard. ⸻ Why This Matters Most AI products optimise for efficiency. We’re optimising for: • trust, • consistency, • experience If you get this right, you’re not building a feature — • you’re building the operating system of the brand.

FACILITIES ASSISTANT LONDON £32,000 - £34,500 My client, a leading international law firm based in London, are seeking a Facilities Assistant to work as part of a diverse team in a busy and fast-moving environment covering a range of general business and facilities duties. This is an office-based role located in the office five days per week. RESPONSIBILITIES • Meeting room set up, configuration, and reconfiguration of furniture, other equipment and room layouts for all meeting rooms and external events, • Proactively planning room and event set ups in advance using the room booking system, reviewing bookings in advance and system generated reports to anticipate requirements, • Liaising closely with the event organisers, concierge, AV, and catering teams to coordinate needs and ensure all room and event set-ups are delivered accurately, efficiently, and to a high standard., • Support and assist the London Facilities Helpdesk service, • Respond to, action, and monitor all Facilities Helpdesk enquiries assigning tasks to relevant departments., • Daily up-keep and maintenance of the Facilities Helpdesk inbox, helpdesk job log and associated folder/filing systems., • Drafting and completion of Facilities Helpdesk email communications, intranet news items, and updates on building, • Liaise with various contractors and suppliers including building management, cleaning, M&E, and all other related service providers, • Daily communication with on-site M&E engineer & other sub-contractors, • Ensure permits to work are in place for contractors, ensuring compliance with safety protocols and H&S procedures., • Daily use of working on different systems: Digital ID, Access control, BMS & M&E portal, • Manage internal spreadsheets for staff use of facilities such as lockers, parking & occupancy and desk usage, • Ordering of office supplies such as desk equipment, stationery and new joiner items., • Conduct daily status, cleanliness and supply checks of facilities areas (reception, kitchens, meeting rooms) and ensuring daily floor walks are completed., • Oversee the use, ordering and authorisation of the stationery ordering system., • Assigning invoices, creating PO’s and credit card expenses, • Involvement in projects, initiatives, and collaborating with other teams, • Ensure security measures are in-line with policies, • Collaborate with H&S team to ensure that work areas are adhering to the good housekeeping standards., • Act as floor Fire Warden and First Aider, ensuring that general H&S requirements are met. SKILLS AND EXPERIENCE • 2 years experience in a professional services environment (desirable), • Good systems knowledge with a good knowledge of Microsoft Word, Excel and PowerPoint, • Reliable, enthusiastic, and responsive team player, • A flexible approach with regard to daily tasks and working hours. Please apply today for immediate consideration!

Company Description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview About the Role Publicis Groupe’s UK head office is based at Television Centre, home to a number of our agencies and global teams. Each floor is supported by a dedicated Concierge who plays a key role in creating a seamless and professional workplace experience. This is not your typical reception role. We’re looking for someone to take ownership of the 9th floor – a dynamic environment that hosts multiple global teams, including members of our EMEA Senior Management Committee. You’ll be the go-to person for everything on the floor, ensuring smooth day-to-day operations while delivering a first-class experience for colleagues and visitors from around the world. If you’re organised, proactive, and thrive in a people-focused role, this is a fantastic opportunity to make a real impact. What you'll be doing: You’ll take pride in delivering an exceptional experience and keeping everything running smoothly. Your responsibilities will include: • Creating a seamless visitor experience, from booking guests in to welcoming and hosting them on arrival, • Acting as the main front-of-house contact for both internal teams and external visitors, • Managing the day-to-day operations of the floor, including supplies, post, couriers, taxis, and lockers, • Coordinating with hospitality and facilities to ensure meetings are set up correctly, including catering requirements, • Supporting meeting room setup, including AV equipment and daily checks, • Communicating key updates across the floor and maintaining accurate distribution lists, • Supporting the organisation of events and team activities, • Welcoming new starters, giving tours, and helping them settle in from day one, • Working closely with other concierges and the wider PA community to support a “one team” culture Going the Extra Mile! In this role, you’ll also: • Provide ad hoc support to senior international executives visiting the office, • Build strong relationships with the PA community and assist with tasks such as bookings, printing, research, and logistics, • Become the trusted, familiar face on the floor – someone everyone can rely on, • Continuously look for ways to improve how the floor operates and enhance the overall experience Please note: This role requires on-site attendance Monday-Friday 08:30-16:30 What we're looking for: • A friendly, confident, and professional individual with excellent customer service skills, • Previous experience in a front-of-house, reception, or customer-facing role (office or hospitality preferred), • A collaborative team player with a positive, can-do attitude, • Proactive, reliable, and able to take ownership of tasks, • Strong organisational skills with excellent attention to detail, • Ability to multitask, stay calm under pressure, and work in a fast-paced environment, • Comfortable working both independently and as part of a wider team Additional Information Publicis Media offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Tenancy & Property Manager - Trendy North West London Location �� £40,000 - £45,000 | �� 9am-6pm, Monday-Friday | 1 Day WFH A prestigious, boutique property company in a trendy North London location is looking for a polished and professional Tenancy & Property Manager to join their growing team. This is a rare chance to work with a high-net-worth portfolio of c.40 fully managed prime properties, plus 70 let-only tenancies, delivering a tailored, concierge-style service to landlords and tenants. The role offers a fantastic mix of tenancy progression and property management, from onboarding tenants and overseeing compliance, to coordinating refurbishments and resolving day-to-day issues with discretion and efficiency. You’ll be joining a dynamic, ambitious team in a young but fast-growing business, where progression is very much on the table as the portfolio expands. The ideal candidate will be articulate, detail-driven, and solutions-focused, with at least 2 years’ experience in tenancy and property management (ARLA Level 3 desirable). This is the perfect opportunity for someone who thrives in a high-standard, client-facing environment and is keen to take ownership of a boutique portfolio while enjoying the flexibility of two days working from home. Knowledge of Reapit advantageous. �� Interviews are taking place now - apply today to be considered for this exciting opportunity!

Sports Travel Executive - Bespoke Packages for World-Class Events 📍 Location: East Croydon (office-based, Mon–Fri) 💰 Salary: £30,000 - £40,000 (depending on experience) 🎟️ Perks: VIP event access, supplier trips, hosting opportunities, luxury travel About Prestige Corporate Events Prestige Corporate Events is a luxury entertainment provider offering access to the most exclusive sporting and music events in the world. From Wimbledon Debenture seats to Monaco Grand Prix yachts, Champions League boxes, Glastonbury VIP glamping, and more - we design unforgettable experiences for businesses looking to entertain, impress, and retain high-value clients. We’re now hiring a Sports Travel Executive to lead the planning and delivery of our international sports travel packages - a key role in the growth of our product team. Role Overview You’ll design, manage, and execute high-end travel experiences for major sporting events worldwide. This includes coordinating all elements of the trip - flights, hotels, transfers, hospitality, concierge services - and often attending events to host clients and oversee delivery on-site. Key Responsibilities ✈️ Create World-Class Sports Travel Packages • Build and manage bespoke packages to events such as:, • 🏁 Formula 1 (All Grand Prix weekends), • ⛳ Ryder Cup, • ⚽ Football World Cup, • 🏉 Rugby World Cup 🤝 Supplier & Partner Management • Build strong working relationships with DMCs, airlines, hotels, and local partners, • Negotiate the best rates while maintaining top-tier service levels 🧾 End-to-End Operational Delivery • Coordinate all logistics, itineraries, and event-specific details, • Be on-site at key events to host clients, resolve issues, and ensure VIP delivery 🎯 Sales Collaboration & Product Packaging • Work closely with the sales team to build packages that are commercially attractive and easy to sell, • Create compelling itineraries and content that help drive conversions 🔍 Product Development & Innovation • Stay ahead of market trends, event calendars, and client expectations, • Recommend new destinations, formats, and offerings that keep us ahead of the curve What We’re Looking For ✔️ Minimum 2 years’ experience in sports travel, luxury events, or high-end leisure travel ✔️ GDS system experience (e.g. Amadeus, Sabre, Galileo) is essential ✔️ Strong knowledge of global sporting events and corporate client expectations ✔️ Exceptional attention to detail and a proactive, problem-solving mindset ✔️ Clear communicator, confident with both clients and suppliers ✔️ Commercially astute with negotiation and margin awareness ✔️ Willingness to attend and host clients at events both in the UK and abroad Salary & Benefits 💷 £30,000 – £40,000, depending on experience 📈 Structured career development in a fast-growing industry 🎟️ Regular access to VIP events and global hosting opportunities 🏢 Office-based role (Mon–Fri) in a vibrant team just 1 minute from East Croydon Station Why Join Prestige Corporate Events? You’ll have the autonomy to build and run unforgettable sports travel packages - and the opportunity to experience the events first-hand while hosting our VIP clients. If you’re passionate about global sport, live experiences, and delivering excellence at every stage, we want to hear from you. 👉 Apply now and be part of the team redefining luxury sports travel.

ABOUT US We are a dynamic leader in the high-growth flexible office market. We are a powerhouse with experience in the commercial property industry, offering a wide range of services, including serviced and managed office spaces, and brokerage divisions. We are a fast-paced, hands-on SME with a strong culture and high performance and meaningful reward ethos. Across our divisions, as we continue to grow, we champion accountability, team spirit and operational excellence. Company Values At the heart of our business are our core company values: • Positive Attitude Positively responsive, we service clients attentively and always with a smile., • Problem Solving Genuinely thoughtful, we look at every problem from the client’s point of view., • Above and Beyond Devoted to excellence, we take ownership, responsibility and are empowered to make decisions. OVERVIEW As the Head Receptionist at our luxury Marble Arch centre, you will take full ownership of the front-of-house experience, delivering an exceptional meet-and-greet service that elevates Meridien House from the very first interaction. First impressions are everything, and as the face of our business, you will create a warm, seamless and memorable arrival experience that sets the tone for the entire workplace. In this role, you will be the first point of contact for everyone entering the building, ensuring a welcoming and professional atmosphere while prioritising client needs above all else. You will work independently at the reception desk, maintaining a consistent presence to greet visitors and assist with queries. While your main base will be reception, you will also support the centre management team with interesting projects that can be completed from your desk. You will oversee reception for the entire building. One Avenue occupies five of the six floors, while the second floor houses another company, and you will act as their receptionist too. The building also includes a residential section, so you may occasionally assist residents or contractors, ensuring a professional standard across all interactions. Your role is pivotal in shaping an inspiring environment and building trusted relationships. ~ We aim to be the business that clients tell their friends about, and our employees tell their family about! ~ RESPONSIBILITIES As the Head Receptionist, you will take ownership for the meet and greet service that is paramount to maintaining the incredible impression of our business. We are on the search for an independent individual who has a natural flare for interacting with people from all walks of life! The responsibilities of the role include, but are not limited to, the following: Reception & Front-of-House • Delivering a superior meet-and-greet service to our clients, their guests and brokers, maintaining the One Avenue brand standard., • Signing in guests, tracking visitors and handling the access system, ensuring compliance with security protocols and a seamless guest experience., • Managing building access control, overseeing the issuing of access cards and fobs, monitoring entry points and ensuring only authorised individuals gain access to the premises., • Handling all client requests, efficiently taking, transferring and listening to voicemail messages on the phone system, ensuring all messages are actioned promptly and professionally., • Responding to general building enquiries, acting as the first point of contact for questions regarding facilities, amenities and building services, providing accurate and helpful information., • Ordering couriers, receiving packages and ensuring clients are aware of their arrived packages., • Organise and maintain client folders to ensure accurate and up-to-date records., • Manage and maintain the company calendars for the West End cluster and centres., • Clients’ needs are of high priority, connections must be established with our clients, by creating meaningful and beneficial relationships., • Assist the centre management team with activities that can be actioned within reception. This may include printing, copying, ordering, social media posts, event coordination and other administrative ad hoc tasks as required., • Being proactive by always looking for innovative ways to enhance One Avenue’s services and facilities. General Building Management • Act as the primary liaison with maintenance operatives for timely resolution of building issues., • Coordinate with domestic cleaners to maintain exceptional cleanliness standards in all common areas., • Monitor the building’s CCTV system to ensure security and promptly report any unusual activity or concerns to the centre management team., • Ensure full compliance with health and safety standards by acting as the designated Fire Warden for the building. Lead fire evacuation procedures, coordinate and assist with drills, and maintain accurate fire safety documentation., • Client & Visitor Experience, • Provide local area knowledge to enhance client and visitor experience, including recommendations for activities, cultural sites, restaurants, cafés, and entertainment options., • Maintain a curated list of trusted contacts and links to value-adding services (e.g., catering, concierge, transport)., • Stay informed about seasonal pop-ups, events, and happenings in the vicinity to share with clients and guests., • Ensure the reception area reflects a welcoming and premium environment at all times., • Manage business relationships and collaborations through the OAG app, ensuring smooth communication and engagement. REQUIRED EXPERIENCE & SKILLS We are looking for someone with the drive to support our operations team at Meridien House, with the desire to learn, grow and develop a career within Reception and Administration. The key skills required are: • Previous experience in reception, customer service roles or similar., • Ability to handle interactions with a range of different stakeholders., • Front desk operations including managing calls, visitor management and scheduling, • Clear verbal and written communication for interacting with clients and internal teams., • Strong organisational skills to manage multiple tasks, appointments and administrative duties., • Competence with MS Office applications and booking systems., • Ability to solve problems quickly and effectively., • Proactive in your approach, always looking for things to do and improve to support the business performance., • Can work autonomously and independently majority of the time but is also able to work collaboratively when requested by management. KEY ATTRIBUTES • Professional and polished appearance and manner., • Reliability with consistent attendance and punctuality., • Attention to detail in bookings, messages and documentation., • Ability to remain calm under pressure during busy periods or unexpected situations., • Proactive approach to anticipating needs and taking initiative., • Strong customer-focused attitude to create a positive experience

Email your CV to to apply. Platinum Travel Recruitment seeking a forward thinking and experienced Private Travel and Events Consultant to join a dynamic company based in London. The ideal Travel and Events Specialist will be responsible for providing high end personal lifestyle support and travel and events management. This role would suit a confident event or travel professional who is organised and enjoys working in a busy and fast paced environment with experience in handling travel, events and concierge with excellent negotiation skills. You will be expected to work with minimal guidance, act on urgent priorities, and act with a high level of discretion when handling confidential information. Private Travel and Events Consultant Duties: • Complex diary management across different time zones., • Extensive travel management and provision of expert advice and recommendations on worldwide luxury destinations., • Staying current on trends and curated retreats to offer a bespoke service., • Handling all bookings, including flights, hotels, private transportation, experiences and fine dining reservations., • Meticulously planning every aspect of travel and events to ensure a perfect, seamless experience., • Creating detailed, travel plans and itineraries., • Negotiating with hotels, tour operators and other suppliers to secure the best value and in line with budgets set., • Ability to organise and manage social engagements and events., • Handle confidential matters with discretion and professionalism, • Manage personal appointments (e.g. medical, legal, wellness, family). Private Travel and Events Consultant – Essential Experience required: • Solid experience and knowledge of the travel industry (lifestyle management and/or events ) with key supplier travel contacts., • Impeccable discretion, loyalty, and professionalism., • Longevity in roles is essential., • Extensive experience with lifestyle planning and executing high profile events, from intimate dinners to large-scale social gatherings., • Experience working across multiple time zones, with a flexible approach to scheduling and availability., • Exceptional communication and relationship-building skills., • Fully IT literate and technology savvy in all aspects of modern technology., • Solution focused with the ability to resolve issues promptly., • Commercial acumen and a ‘can do’ attitude., • Multi-tasker., • Excellent communication skills., • Strong attention to detail., • Excellent negotiation skills., • A self-starter, high level of motivation, ability to work independently., • Willing to provide out of hours/ weekend support if needed. Due to the sheer volumes of applications Private Travel and Events Consultant's who have the above experience & credentials will be contacted. Email your CV to to apply.

This Concierge position is working in a prestigious, high‑end development consisting of 40 luxury apartments, an office unit, and a café. As the Day Concierge, you will play a pivotal front‑facing role in maintaining the building’s reputation for excellence. You will be responsible for creating a warm, professional, and welcoming environment for all residents, visitors, and contractors, while ensuring the smooth day‑to‑day operation of the front‑of‑house service. A commitment to exceptional service, strong attention to detail, and the ability to leave a lasting positive impression are essential. Reporting to: Building Manager and Property Manager Hours of work: Rotational shift patterns 4 days on and 4 days off from 7:00 am to 7:00 pm Holiday allowance: 24 days pro rata (excluding Bank and Public Holidays) paid holiday in any one complete holiday year. • Bonus structure, • Supportive and collaborative environment Role and Responsibilities • Maintain Exceptional Presentation Standards Ensure the reception and concierge areas are consistently clean, organised, and presentable. This includes proactively addressing any issues that detract from the appearance or smooth operation of the front desk. • Demonstrate Professionalism and Personal Presentation Uphold a courteous, approachable, and professional demeanor at all times. A clean, well‑kept uniform and polished appearance are essential to representing the standards of Merano Residence. • Execute Managerial Instructions Follow all reasonable directions provided by the Building Manager and Property Manager, supporting the delivery of a well‑run and compliant building. • Build Strong Professional Relationships Act as the first point of contact for residents, contractors, and guests. Foster positive relationships, handle enquiries efficiently, and ensure every interaction reflects the quality of service expected at a luxury development. • Manage Key Handling and Logging Procedures Oversee secure handling of resident and contractor keys, ensuring logs are accurately maintained in line with established procedures. • Conduct Daily Site Walk‑Throughs Carry out routine building inspections to identify maintenance concerns, ensure health & safety standards are upheld, report any hazards, and escalate issues promptly. • Support Smooth Building Operations Assist with deliveries, contractor access, resident enquiries, and other operational tasks to help maintain the building’s high standards. Required Skills and Experience • Front‑of‑House Experience Previous experience in a concierge, reception, hospitality, or luxury service environment with a strong track record of delivering outstanding customer service. • Excellent Communication Skills Confident, clear, and professional communication, both verbal and written, with the ability to engage effectively with residents, colleagues, and external stakeholders. • Ability to Work Independently and Collaboratively Self‑motivated, dependable, and able to manage responsibilities autonomously while also contributing positively within a team environment. • Strong Time Management and Problem‑Solving Ability Capable of prioritising tasks, handling unexpected situations calmly, and resolving issues efficiently while maintaining a high standard of service.

Job Description A small, dynamic office is looking for a Lifestyle Assistant to join a Lifestyle Management company based in Kensington. The Company A Lifestyle Management / Concierge company founded 20 years ago, with offices in London, New York and LA. We look after a huge variety of requests for our members from the day to day, to travel, events, domestic staff recruitment, research etc. We look after under 100 families globally, all UHNW – more information can be found on our website, . The Role The role of the Lifestyle Assistant is to help support the Client team in providing well executed and timely responses to client requests both in and out of the office. In addition to this, the Lifestyle Assistant (LA) will be required to assist with general office duties and administration. A typical day varies hugely but work may include: • Carrying out errands such as shopping, purchasing gifts, delivering flowers, supervising contractors etc., • Research all manner of topics & suppliers for Clients, • Paying invoices and Clients’ household staff, • Sourcing tickets for sold out events, • Making restaurant reservations and booking appointments for clients, • Sending calendar invites to Clients & team members, • Putting together present suggestions to suit a particular budget and client, • Wrapping gifts to a high standard, • Liaising with tradesmen and household staff, • Creating our quarterly cultural What’s On document (theatre, art, music etc), • Using Canva for a variety of tasks such as the What’s On, restaurant recommendations etc., • Assisting with general office duties such as answering phones, delivering post, ordering stationery and maintaining the tidiness of the office as a whole. When working out of the office being creative, proactive and efficient in always achieving the best result for your client and being a good representation of the company and the team. Skills and Experience • Prior work experience in travel / hotels / events is a plus, • A Bachelor’s Degree, • Second language would be beneficial, such as Spanish, French or Italian., • An understanding of the service levels required and a strong eye for detail and work ethic, • Good knowledge of; and an interest in London; culture, restaurants, hotels etc., • Ability to work effectively in a team and strong communication skills, • An extremely proactive and positive manner Start Date ASAP. Salary: DOE Bonus: Up to 10% Performance & 5% Revenue Bonus Holiday: 28 days (inc. Public Holidays) including a break over the Christmas period Lots of potential for growth within the business

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

Travel Consultant (m/f/d) – German-speaking Customer Service (Dining, Entertainment, Lifestyle, Travel) London, England, United Kingdom Description To strengthen our client's team in London, we are looking for a professional, motivated and dedicated Travel Consultant (100% - m/f/d) in the field of Luxury Lifestyle Management, to start immediately or by agreement. The global market leader in lifestyle and travel services. Since 1998, their personalised, first-class and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 selected locations in the world’s major financial hubs. Your responsibilities: • Advising our customers – premium cardholders – by telephone and email in German and English, • Handling customer enquiries, from preparing quotes to invoicing individual trips, • Making bookings with airlines, hotels and travel agencies, • Preparing bespoke quotes and travel documents, as well as drawing up itineraries, • Passionately advising on and arranging travel experiences, • Actively selling special promotions and exclusive offers Your profile: • Excellent command of professional German and English, both written and spoken (C2 according to the Common European Framework of Reference), • Additional language skills in French or Italian would be an advantage, • A university degree or equivalent qualification, ideally in the tourism sector, • Several years’ professional experience in the travel industry, with a tour operator or travel agency, • Knowledge of GDS (preferably Amadeus) and very good knowledge of destinations, • A passion for travel and the luxury lifestyle, including gastronomy, events and culture, • Service-oriented, flexible and able to work under pressure, • Positive attitude and alignment with the company's values, • Strong communication skills, • Willingness to work full-time with a minimum workload of 80%, • Flexibility: willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday, with every third weekend off Benefits What’s in it for you: Their employees are at the heart of the company, and they place great importance on recognition and rewards – both through regular appraisals and their annual Extra Mile Awards, where they celebrate those who have gone the extra mile. They actively promote the professional development of our employees and support them on their career journey. Rewards designed around you: • They offer an attractive remuneration package commensurate with your experience, supplemented by a performance-related bonus., • In addition to competitive remuneration, they offer an attractive paid holiday package, including one paid day per year for voluntary work, • Paid sabbaticals – One (1) month’s paid sabbatical after every 5 years of service, without affecting your annual leave, • They offer attractive and flexible working arrangements: employees living within commuting distance work in a hybrid model, whilst remote working is an option for colleagues outside the commuting radius., • Extra Rewards – An attractive Loyalty Rewards programme with bonuses and gifts as a thank you for your loyalty, • Remote Work Holidays for a limited period – Work from anywhere in the world, • Employee discounts – Access to exclusive travel and lifestyle offers, • Be part of a global, dynamic and inclusive team with diversity at its heart, • Genuine career opportunities in a growing, international company Who They Are: A global luxury concierge service, and their travel division offers a unique opportunity to become part of a dynamic team. Their clients and employees are at the heart of everything they do. They assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organising their leisure and luxury travel. The goal is simple: they aim to become the world’s most trusted service provider. They deliver their service through a combination of their unique, technology-driven platform and the expertise of their highly qualified Lifestyle Managers. The company is growing rapidly and has ambitious plans to continue innovating and enhancing the lives of their members. As a certified B Corp, our client is part of a global community of companies committed to making a positive impact on society and the environment. Their commitment to diversity: They promote diverse ways of thinking, cultures and experiences. Diversity is a central part of their corporate philosophy, and they are committed to creating an inclusive working environment. All aspects of their working practices – from recruitment to promotion – are based on performance, competence, commitment and business requirements.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Lowndes Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. About the Job An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are: • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy., • Conduct room inspections to assess availability and compliance with operational standards., • Coordinate activities within designated areas to improve departmental cooperation and service delivery., • Attending daily briefings and communication meetings to disseminate information and ensure team alignment., • Manage booking situations, including handling overbooking scenarios when necessary., • Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. About You We’re looking for a dependable and observant individual with a proactive approach to security and service. The ideal candidate will have • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills, • Behavioural Competencies: Demonstrates adaptability to shift work, cultural awareness, attention to detail, and strong problem‑solving skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Building Manager – Flagship BTR | Major Real Estate Developer • Location: Central London, • Salary: £56,000 to £60,000 plus package, • Benefits: 12.5% pension, private healthcare, 50% off gym memberships. Madison Berkeley have partnered with one of London’s most prestigious property development, investment and management companies to hire a Residential Building Manager for a flagship Build to Rent asset. The business is fully integrated across development, investment, leasing and management, with one of the most recognised residential platforms in London. The successful individual will take full responsibility for the day to day running of a high end BTR development, where rental values range from £3,000 to £7,500 per month and service delivery is expected to be best in class. This is not a step up role. They need someone experienced, credible and capable of taking full ownership from day one. Key highlights: • Lead and motivate on-site concierge and cleaning teams, • Deliver an exceptional customer experience to residents and guests, • Oversee building operations, compliance, health & safety, and ESG initiatives, • Ensure the development is always presented to the highest standard, • Collaborate with wider estate and asset management teams What’s on offer: • £56,000 to £60,000 basic salary, • Bonus and full benefits package, • Opportunity to work on a flagship asset within a market leading platform, • Long term career progression within a high performing residential team About you: You will have experience managing high end residential or BTR assets, with a strong operational background across staff management, contractors and resident engagement. A solid understanding of health and safety, compliance and building operations is essential. IRPM or similar qualifications are advantageous but not required. This is a rare opportunity to take ownership of a premium London asset within one of the most established residential platforms in the market. If you are interested or would like to have a confidential conversation, feel free to drop me a message or WhatsApp me directly.

Company Overview Corinthian Sports is a leading provider of premium sports hospitality experiences, delivering exceptional access to world-class events including Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. Through bespoke packages and exclusive environments such as the Pegasus Lounge, we create outstanding experiences for clients across the UK and internationally. This role will support both Corinthian Sports and our sister company, Corinthian Concierge, helping to develop capability and consistency across both businesses. We are seeking a proactive and driven Sales Training & Development Manager to enhance performance across our Sales, Operations, Marketing, and Finance teams, ensuring employees have the skills, confidence, and support needed to succeed in a fast-paced, high-performance environment. The role is London-based, with regular travel to our Glasgow and Manchester offices to deliver face-to-face training. The Role As Sales Training & Development Manager, you will design, deliver, and continuously improve training programmes across the organisation, with a strong focus on sales excellence, onboarding, and ongoing professional development. You will deliver engaging, high-impact training, coach teams on best practices, and ensure a consistent approach to learning and development across all departments. Reporting to the Director of People, you will work closely with the Sales & Marketing Director and department heads to support a high-performance culture. You will also operate in a train-the-trainer capacity, enabling managers to effectively develop and support their own teams. What You’ll Do Onboarding & Induction • Deliver onboarding for new starters across all commercial teams, • Provide clear training on products, processes, and systems, • Keep induction content updated with department leads Sales Training & Enablement • Train core skills: cold calling, consultative selling, objections, pitching, negotiation, pipeline, • Run refresher sessions and ongoing coaching, • Conduct call listening, floor-walking, and structured feedback, • Support rollout of scripts, pitches, and campaigns Management & Leadership Development • Create and deliver manager development programmes, • Train managers in coaching, communication, and leadership styles, • Equip leaders to run effective 1:1s and performance conversations, • Support emerging leaders in building core people skills Cross-Department Training • Provide training for Operations and Marketing to boost collaboration and product knowledge, • Support Operations & Events with client experience and process training Learning Materials & Content • Produce presentations, guides, workbooks, and e-learning, • Keep materials clear, engaging, and consistent, • Maintain a centralised training library Quality Assurance & Insights • Conduct observations and coaching assessments, • Identify skill gaps using data and feedback, • Report training impact and performance trends to leadership What You’ll Bring • Minimum 3 years of experience delivering training in a fast-paced sales environment, • Strong understanding of sales processes and telesales techniques, • Hands-on coaching experience (call listening, floor support, behaviour coaching), • Experience developing managers and supporting leadership capability, • Strong facilitation, communication, and presentation skills, • Ability to create clear, engaging content, • Confident using CRM and digital tools (Salesforce) Perks & Benefits At Corinthian, we reward performance and prioritise your wellbeing. Here’s what we offer: • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process.

Hours: Monday – Friday 9am – 6pm. Occasional scheduled weekend and night working will be required to ensure the efficient functioning of the role on an ad hoc basis, with time off in lieu Holiday: 25 days plus bank holidays About us Merano Residences is an iconic and award- winning design, riverside apartment development comprising 40 prestigious apartments, a commercial unit and a café. The Management Company now wish to appoint a professional manager to control, improve and take ownership of the services function required to achieve and maintain the required level of excellence. Job purpose The Building Manager will take the lead on all aspects of the day-to day management of Merano Residences. They will be responsible for maintaining the highest standards for all areas of the building, including supervising the front of house team, ensuring customer service and the safety and smooth running of the property is a priority at all times, and standards meet the expectations of the residents, the Management Company and Managing Agent. Key areas of responsibility: • Maintain a physical risk register for all aspects of the property to ensure the safety and security of residents, staff and visitors., • Manage the presentation aspects of the whole estate so that Merano Residences is perceived as the paramount residence within the locality., • Create a culture of superb client care and professional service delivery within the Concierge, Cleaning and Maintenance teams. This will be led by example with ongoing monitoring, training and role enhancement as an essential aspect., • Work with the RMC Board and the Managing Agent to deliver a short, medium and long- term strategy for the efficient running of all mechanical, electrical and maintenance services within the building. This will include having synergy with annual budgets and demonstrate prudent procurement procedures that will reduce excessive expenditure in all areas., • Liaise with suppliers and contractors to ensure the best possible service is delivered in a timely and cost-effective manner., • Maintain a basic understanding of employment and property law that will enable you to ensure that the RMC Company and the concierge team are compliant with all current legal regulations including, but not limited to, employment, fire, health and safety and insurance regulations etc., • Review all internal systems and software to ensure efficiency and facilitate improvements where required., • Ensure that handover logs and incident reports are properly logged and that issues arising are appropriately escalated and followed up to deliver a successful conclusion., • Be aware of all contractors onsite, and their remit, and monitor activities accordingly., • Take ownership of all areas of responsibility and report effectively and openly at regular Board Meetings., • Take day-to-day responsibility for the supervision and deployment of all on-site staff ensuring they are clear about their roles and any specific tasks requiring execution., • Ensure an up-to-date SOP is maintained, available to all staff and regular training is provided. Provide feedback to the Managing Agent and the Board to inform on performance management and training., • Ensure a high level of customer service is provided by all concierge staff at all times, that all communications (e.g phone calls, emails) are answered appropriately and that all face-to-face communications are friendly and welcoming., • Ensure that all staff are well-presented in their uniforms and wear name badges. Ensure that all staff log on and off in accordance with requirements and any issues (including absenteeism, sickness or lateness) are reported promptly to the Managing Agent /recorded on the HR system., • Ensure that any temporary concierge, cleaning or maintenance staff are fully briefed and supervised to enable them to carry out their responsibilities., • Work with the HR team to ensure all absences are covered efficiently. Skills and Qualifications • High level of education with a special aptitude for English and Maths. A degree (or similar) in Business Administration or Estate Management is desirable, but not essential if an exceptional and proven track record of relevant past experience can be demonstrated. Relevant industry qualifications would be a bonus, • Computer literate and be competent in Word, Excel and PowerPoint or a modern equivalent, • Ambitious, dynamic and motivated, • Excellent Communication skills, • Competent negotiation skills are essential, • Demonstrate a “can do” attitude with excellent problem solving skills, • Previous experience in a Team leader role is essential with a proven track record of leading, managing, directing, supporting, and training staff, • Excellent references will be expected Person specification The conduct of duties needs to be of the highest standard and you must be presentable, smart, have an ability to communicate at all levels and build trust with the residents, the Managing Agent, and the Board. The right candidate will be enthusiastic, goal-orientated, highly organised and have strong interpersonal skills including a professional work ethic. Training: Training will be provided on the job internally, supplemented by external courses as required. Staff are encouraged to sit the IRPM exams at the earliest opportunity.

We are working with a leading global law firm to hire a Financial Crime Lawyer in London. In this role, you will be a key advisor within the Compliance function, supporting senior leadership to design and implement robust controls that ensure the firm adheres to international anti-money laundering and sanctions regulations. The firm is looking for a qualified solicitor, ideally with a background in-house or within a legal risk department, who is ready to provide expert guidance on complex new business intake and high-stakes financial crime issues. They are looking for candidates with highly effective research skills and the ability to assemble complex findings into clear, succinct conclusions for the business. This role offers hybrid working with 2 days per week in the office in London. The responsibilities will include: • Advising on the application of global AML, anti-bribery, and sanctions laws, and interpreting how regulatory shifts impact firm-wide processes., • Providing a high-touch 'concierge' service to partners by engaging directly with clients to resolve sensitive AML and sanctions queries., • Managing all aspects of client due diligence and complex matter opening issues with minimal supervision., • Assisting with AML investigations, managing escalations to the MLRO, and drafting Suspicious Activity Reports., • Reviewing and drafting critical legal documents, including engagement letters, client terms, and non-disclosure agreements., • Developing and delivering internal awareness programmes and training to promote a culture of compliance., • Assisting with international regulatory audits and advising on complex inter-office working arrangements., • Supporting the Data Protection and General Counsel teams on ad hoc fraud, bribery, and privacy enquiries. If you are a proactive lawyer with a meticulous approach to risk and a passion for navigating the evolving financial crime landscape, we invite you to apply. Please submit your application today to start the conversation. Ref: 1517

Location: London - Holborn Type: Full-Time | Mid-Senior Level Department: Operations Title: Senior Luxury Experience Designer Compensation: Starting from GBP 34,000 to 38,000 We are Queen of Clubs We don’t just design trips, we create lifestyles. Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments. We are looking for an Senior Luxury Experience Designer to join our fast-paced, international, and stylish London office in Holborn YOU WILL • Manage and coordinate LuxuryTravel Requests from A to Z, reporting to the Team Leader, • Handle full itineraries, ground operations, hotels, villas, logistics, and exclusive experiences, • Communicate daily with luxury suppliers, travel agencies, and international experienced advisors, • Design tailor-made itineraries and proposals for elite clientele, • Maintain close contact with suppliers and clients to ensure total satisfaction, • Use BeConcierge CRM to create and track bookings, • Apply strategic sales techniques to close deals and exceed goals, • Collaborate with your team to resolve any client concerns swiftly and gracefully, • Gather and report client feedback to constantly elevate service, • With the right seniority, lead and supervise assistant bookers YOU ARE • Fluent in English (Other languages are a plus), • Deeply passionate about Luxury travel, lifestyle, and service, • Based in London – this is an in-office position only, • Skilled at working under pressure with flawless attention to detail, • Comfortable with quick math, pricing, and costing, • Experienced in the travel or hospitality industry, ideally from:, • Travel agencies / Tour operators, • Concierge companies / Luxury hotels, • Wedding or event planning, • Family offices or luxury sales roles, • Positive, proactive, and client-focused, • Motivated, stylish, and ready to grow in a fast-moving environment WE OFFER • A starting salary of £34,000 to 38,00 gross/year, plus great performance-based incentives, • MacBook and iPhone provided, • A key position within a leading international B2B travel brand, • A dynamic, multicultural team of travel experts, • An inspiring work environment in the heart of London, • Constant learning, innovation, and the chance to shape unforgettable experiences, • Real opportunities for growth and leadership YOU LIVE Already in London or the surroundings. Please do not apply if this isn't the case.

Healthcare Assistant (HCA) Arabic-Speaking Location: London, W1G Contract Type: Temporary/Flexible Salary: £17-£20ph PAYE/Umbrella welcome. Job Summary We are currently seeking a compassionate and professional Arabic-speaking Health Care Assistant HCA to join a leading healthcare provider. This role is ideal for someone who is passionate about patient care and able to provide high-quality support to international patients throughout their healthcare journey. Key Responsibilities • Provide face-to-face support to patients requiring ad-hoc assistance, including chasing reports, logs, and resolving general queries, • Orientate patients within the clinic, explaining procedures and processes clearly, • Offer language support to facilitate effective communication between patients and healthcare professionals, • Manage and resolve patient concerns or complaints, escalating where appropriate, • Assist patients and their families with local information and liaise with concierge services when required, • Work closely with International Patient Coordinators to communicate patient requests and additional treatment authorisations, • Act as a consistent point of contact for patients and their families, both in person and via telephone, • Conduct meet and greet for new patients, including registration for outpatient appointments and admissions, ensuring all contact details are accurate, • Carry out daily inpatient visits (ward rounds) to international patients, addressing queries and documenting interactions within medical records, • Requirements, • Fluent in Arabic and English (essential), • Previous experience in a healthcare, customer service, or patient-facing role, • Strong communication and interpersonal skills, • Ability to manage sensitive situations with professionalism and empathy, • Organised with strong attention to detail, • Ability to work effectively within a multidisciplinary team Why Apply? This is a fantastic opportunity to join a supportive and dynamic healthcare environment, where you will play a key role in enhancing the experience of international patients and their families. 📞 For more information, please contact Fel on 07442 038239

Email your CV to to apply. Platinum Travel Recruitment seeking a forward thinking and experienced Private Travel and Events Consultant to join a dynamic company based in London. The ideal Travel and Events Specialist will be responsible for providing high end personal lifestyle support and travel and events management. This role would suit a confident event or travel professional who is organised and enjoys working in a busy and fast paced environment with experience in handling travel, events and concierge with excellent negotiation skills. You will be expected to work with minimal guidance, act on urgent priorities, and act with a high level of discretion when handling confidential information. Private Travel and Events Consultant Duties: • Complex diary management across different time zones., • Extensive travel management and provision of expert advice and recommendations on worldwide luxury destinations., • Staying current on trends and curated retreats to offer a bespoke service., • Handling all bookings, including flights, hotels, private transportation, experiences and fine dining reservations., • Meticulously planning every aspect of travel and events to ensure a perfect, seamless experience., • Creating detailed, travel plans and itineraries., • Negotiating with hotels, tour operators and other suppliers to secure the best value and in line with budgets set., • Ability to organise and manage social engagements and events., • Handle confidential matters with discretion and professionalism, • Manage personal appointments (e.g. medical, legal, wellness, family). Private Travel and Events Consultant – Essential Experience required: • Solid experience and knowledge of the travel industry (lifestyle management and/or events ) with key supplier travel contacts., • Impeccable discretion, loyalty, and professionalism., • Longevity in roles is essential., • Extensive experience with lifestyle planning and executing high profile events, from intimate dinners to large-scale social gatherings., • Experience working across multiple time zones, with a flexible approach to scheduling and availability., • Exceptional communication and relationship-building skills., • Fully IT literate and technology savvy in all aspects of modern technology., • Solution focused with the ability to resolve issues promptly., • Commercial acumen and a ‘can do’ attitude., • Multi-tasker., • Excellent communication skills., • Strong attention to detail., • Excellent negotiation skills., • A self-starter, high level of motivation, ability to work independently., • Willing to provide out of hours/ weekend support if needed. Due to the sheer volumes of applications Private Travel and Events Consultant's who have the above experience & credentials will be contacted. Email your CV to to apply.

Hello and welcome! If you are interested in joining a fast growing, recently funded company where you will own a well compensated role and a meaningful stake - this is for you. DealFlowAgent is the first AI-native M&A advisory firm helping owners of essential services businesses sell for higher valuations in shorter timeframes. We are the first firm of our kind that specialises on mission critical sectors such as fire safety, HVAC, security, electrical services, installation and maintenance, specialist clinics, dentists, vets and care homes. We have a fast growing network of active business buyers ready to meet these business owners. We have recently raised $750,000 in seed funding and are backed by investors behind companies including Uber (4000x uplift from seed to IPO), Canva, SpaceX and 40+ unicorns. Your Job Role You will be an end to end dealmaker role, not a back-room analyst role. You will own sell-side campaigns end to end for business owners selling companies they have often spent decades building. You will be client-facing, buyer-facing and responsible for keeping transactions moving from onboarding through to close. The role suits someone who has real transaction experience, enjoys buyer management, builds trust quickly with founders and wants more upside than a traditional advisory seat can offer. What You’ll Do 60 to 80% of the work you used to do manually is automated through our propietary 'AI Deal Concierge'. This allows you to manage a portfolio of sell-side clients across the full transaction process, including onboarding, valuation work, buyer strategy, deal preparation, buyer outreach, pipeline management, diligence, negotiation and close. You will review and improve CIMs, teasers, buyer lists and deal materials produced with support from our internal systems. The goal is not to replace judgement with technology. The goal is to remove low-value admin so you can spend more time advising clients, managing buyers and driving competitive tension. You will work directly with business owners, many aged 40 to 85, who are making one of the biggest decisions of their lives. That means you need warmth, commercial judgement, patience, structure and the confidence to push back when needed. What Good Looks Like You probably have 3+ years of transaction experience across M&A advisory, corporate finance, investment banking, business brokerage, corporate development, private equity, or another deal-heavy environment. You do not need to have held the exact title before. What matters is that you have been close to real transactions and understand how deals move, stall and close. Strong candidates will have evidence of: • Managing clients, buyers, sellers, investors, or senior stakeholders directly, • Working on sell-side or buy-side transactions with real responsibility, • Running or supporting buyer outreach, buyer qualification and pipeline management, • Communicating clearly with business owners and senior decision-makers, • Following up fast and keeping multiple moving parts under control, • Staying organised without needing constant supervision, • Being low ego, hands-on and willing to get stuck into the details, • Being open to using AI tools and systems to improve the M&A process AI experience is useful, but it is not the main requirement. The main requirement is that you are a credible deal person who is open-minded, organised and fast-moving. Compensation The package is designed for someone who wants meaningful upside. • Base salary: £72k to £80k. Could be higher for the right candidate., • Commission 10% to 15% per closed deal, depending on involvement and performance, • Realistic OTE £250,000 in year 1. Could be north of £450k if exceptional., • Equity: meaninful EMI options, 3-year vest, 3-month cliff, full acceleration on exit. It's unheard of to offer 3 months but I want you to get access to equity options soon so you can be really part of the company. Our target deal range is typically £2M to £50M enterprise value, with advisory fees ranging from £80k to £700k per deal. One of the many exciting aspects of the role and company is that we are systemising the process so we can more predictable timelines e.g. 12 to 20 weeks end to end. Location UK-based candidates are preferred - although we are expanding to the USA eventually. London based office 1 to 3 days per week is ideal. We care more about quality than postcode, but regular access to London is a strong advantage because this is a founding-team role. Apply If Apply if you are a hands-on deal professional who wants to help build a category defining M&A advisory firm from the ground up. If this role feels slightly too senior or slightly too junior, apply anyway if you have real transaction experience, strong client confidence and the appetite to own deals end to end. Do not apply if you only want a pure analyst role, dislike buyer outreach, avoid client conversations, or need a highly structured corporate environment to do your best work. Thank you! We look forward to seeing your applications. If in doubt, still apply.

Luxury Boutique Travel Agency who create highly crafted itineraries for High Net Worth and Ultra High Net Worth clientele have a rare opportunity for a well-travelled graduate, with a huge passion for travel, excellent written & spoken English, and exceptional customer service skills, to join their team as a Luxury Travel Concierge. If you are passionate about travel and experienced in delivering exceptional service to high-end clients, this is a great opportunity to join a growing team, supporting their expert Luxury Travel Consultants in curating unforgettable experiences for discerning travellers. Working remotely you will be well located to attend Head Office in Herefordshire and events in London periodically.\n\nJOB DESCRIPTION: \n As a Luxury Travel Concierge, you will play a key role in ensuring every detail of our clients' journeys is seamless and extraordinary.\n\nProviding administrative support to the Luxury Travel Consultant team\nHandling bespoke concierge requests for luxury holidays\nArranging exclusive experiences, including restaurant reservations and access to members-only clubs\nAssisting with itinerary preparation and client documentation\nCommunicating professionally with high-net-worth clients and partners\nEnsuring all client interactions reflect the highest standards of service \n\nEXPERIENCE REQUIRED: \n\nA well-travelled graduate with a genuine passion for luxury travel\nExceptional written and spoken English\nConfident dealing with high-end clientele in a professional and discreet manner\nHighly organised with strong attention to detail\nProactive, adaptable, and able to manage multiple requests simultaneously\nComfortable working remotely while staying engaged with a collaborative team \n\nTHE PACKAGE: \n\nWith a starting salary of £26k pa - £28k pa, annual bonus, this is a great opportunity for the right candidate to launch your career, with excellent scope to develop from Concierge into a luxury Travel Expert\n\nA flexible, remote working environment\nOpportunity to work within the luxury travel sector\nExposure to exclusive destinations, brands, and experiences\nA supportive and dynamic team culture \n\nINTERESTED?\n\nPlease follow the instructions to apply attaching your CV. We would appreciate a cover letter explaining why this position interests you, why you believe you would be great for the role, along with details of where you have travelled to worldwide. \n\nThis vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) \n\nNot right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually

Duty Manager - Jumeirah Lowndes - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. \n\n About Jumeirah Lowndes \n\n Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. \n\n About the Job \n\n An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.\n\t, • Conduct room inspections to assess availability and compliance with operational standards.\n\t, • Coordinate activities within designated areas to improve departmental cooperation and service delivery.\n\t, • Attending daily briefings and communication meetings to disseminate information and ensure team alignment.\n\t, • Manage booking situations, including handling overbooking scenarios when necessary.\n\t, • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality\n\t, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office\n\t, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n

Luggage Porter - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About the Job: \n\n An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: \n\n\n\t • To tidy the luggage area and Concierge desk as required.\n\t, • To man the Telephone main switchboard as and when required.\n\t, • To ensure all requests are the Concierge desk are handled in a professional and courteous manner.\n\t, • To assist in the Security of the hotel by reporting any suspicious persons or happenings.\n\t, • To ensure a proper handover is prepared for the morning shift.\n\t, • To deliver extra beds, turndown beds and clean rooms as requested by your line manager.\n\t, • To park cars safely when required and issue correct dockets with all details provided as blank filled in.\n\t, • To prepare the Banqueting Boards and assist in directing guests to functions.\n\t, • Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule.\n\t, • Must have UK driving license.\n\t, • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.\n\t, • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism.\n\t, • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service.\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Office Concierge - Serviced Offices & Meeting Rooms - Central West London - £14ph to 17ph\n\nThis is a temporary role for someone to offer a front line, friendly and professional service to the tenants of this office. You will be meeting and greeting the office workers, as well as the tenants that rent some of the office space, as well as coordinating and setting up meeting rooms.\n\nSALARY ETC:\n\n * £14ph to £17ph, depending on experience.\n\n * This is an ongoing temporary post, to start asap.\n\n * Hours are flexible but generally 08:00-15:00 Tuesday, Wednesday & Thursday (Open to the hours being spread over 4/5-days if easier, and flexible on times as well).\n\n * Central West London.\n\nREQUIREMENTS:\n\n * Experience in a similar post, such as serviced office assistant/concierge/reception, or in a hotel/hospitality, where you have carried out similar tasks.\n\n * To have a proactive approach, willing to offer support where needed and have a positive attitude.\n\n * To have excellent communication and good English (written and spoken)\n\n * To have a friendly, professional manner, with the ability to liaise with a range of people up to Director level.\n\n * Smart in appearance, reliable, and good people skills.\n\n * Able to multi-task, punctual, and a problem solver.\n\n * Good administrative skills and basic IT skills.\n\n * Must have full right to work in the UK, and to start within a few days if successful.\n\nDUTIES TO INCLUDE:\n\n * Meet and Greet Clients for Internal and External Meetings\n\n * Ensure all guests sign into the building register upon entry\n\n * Set up Meeting Rooms and Order working lunches\n\n * Ensure facilities for all meeting rooms are replenished\n\n * Check IT equipment\n\n * Open the building and ensure it is clean and presentable.\n\n * Open Post and Distribute for the office owners & Tenants\n\n * Report any maintenance requests.\n\n * Contact point for tenants with issues, following these up with the appropriate personnel.\n\n * Assist with the switchboard and taking messages where needed

Job Title: Day Concierge or Night Concierge (2 Separate Roles Available)\n\nLocation: Luxury Residential Development\n\nSalary: £28,000 - £30,000 per annum\n\nAbout the Role:\n\nWe are recruiting for TWO separate Concierge roles within a high-end residential development:\n\n1) Day Concierge\n\n2) Night Concierge\n\nPlease note: These are separate positions with different working hours. Candidates must specify which role they are applying for.\n\nShift Details:\n\nDay Concierge:\n\n * Working days\n\n * Week 1: Saturday, Sunday, Monday\n\n * Week 2: Friday, Saturday, Sunday, Monday\n\n * Hours: 7:00am - 7:00pm\n\nNight Concierge:\n\n * Working days: Same as above\n\n * Hours: 7:00pm - 7:00am\n\nKey Responsibilities:\n\n * Provide a professional and welcoming front-of-house service\n\n * Act as the main point of contact for residents and visitors\n\n * Manage parcels, deliveries, and general enquiries\n\n * Maintain a clean and presentable reception area\n\n * Monitor the building and report any issues\n\n * Liaise with management and maintenance teams\n\nCandidate Requirements:\n\n * Background in hospitality (e.g. hotels) or residential concierge roles\n\n * Strong customer service and communication skills\n\n * Professional, well-presented, and reliable\n\n * Able to work independently\n\nDesirable:\n\n * Some experience in night concierge or light security duties (especially for night role)\n\n * Not heavily security-focused background\n\nBenefits:\n\n * 20 days annual leave + bank holidays\n\n * +1 additional day leave for every 2 years of service (up to 25 days)\n\n * Stable shift patterns\n\n * Opportunity to work in a luxury environment\n\nApplication Note:\n\nThis advert is for TWO separate roles. Please clearly state whether you are applying for the DAY or NIGHT Concierge position

Senior Workplace Ambassador\n\nIn this role, you will be responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties. You will be expected to increase the level of engagement and partnership between JLL, service partners, and our clients to provide superior service delivery while enhancing their individual personal and professional skills.\n\nWhat will some of your day look like?\n\n * \n\n Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of client employees and guests\n\n * \n\n Recognize opportunities in the workplace experience and create programming to reduce friction for client employees\n\n * \n\n Ensure Experience/Ambassador Services are executed in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations\n\n * \n\n Lead, manage, equip and inspire a team of Ambassadors to consistently deliver high-touch customer service by fostering a positive work culture and strong team dynamic\n\n * \n\n Leadership responsibilities include but are not limited to functions such as managing, onboarding, timekeeping, delegating, scheduling, coaching, and teambuilding\n\n * \n\n Empowered to make operational adjustments as necessary, develops and documents standard operating procedures, and updates the playbook accordingly\n\n * \n\n Briefs leadership on key local developments and seizes opportunities to play a role in the execution of the client workplace strategy\n\n * \n\n Supports data collection, analysis, and reporting to ensure alignment with the client's goals and objectives\n\n * \n\n Achieve and exceed goals including performance goals, team goals, and client’s goals and objectives\n\n * \n\n Carries culture card as a tangible representation of values, standards, and principles to ensure memorable experiences\n\n * \n\n Strive to continually improve Experience Service performance\n\nEnsuring Exceptional Service\n\n * \n\n Works collaboratively within the account team in the integrated delivery of Experience Services across all workstreams.\n\n * \n\n Builds meaningful lasting relationships with client employees and guests for intuitive service delivery, anticipating needs or concerns to exceed client expectations\n\n * \n\n Visibly engaged and well-known in the workplace\n\n * \n\n Conduct routine walkthroughs and assessments of the workspace and soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the client\n\n * \n\n Receives and responds to all requests or issues within a specific period, including a personal follow-up to client employees to ensure timely responses to questions/requests\n\n * \n\n Partners with soft services providers to establish and continually reinforce the expectation of service excellence to create value for the client (food services, mailroom, etc.)\n\n * \n\n Assistance and flexibility with client events and catering as needed to ensure flawless delivery\n\n * \n\n Serve as training centre concierge for internal/external events\n\n * \n\n Assists with third-party vendor relationships and service partners to provide maximum service delivery\n\n * \n\n Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering, and other ideas that provide service delivery efficiencies\n\n * \n\n Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to the client’s operations occur\n\n * \n\n Provide operational excellence through administrative support as well as work order management\n\nWho are we looking for?\n\nRequired\n\n * \n\n Recognised knowledge in hospitality or workplace experience\n\n * \n\n Ability to collaborate with diverse teams – lead by example; respectful, cooperative, accountable\n\n * \n\n Ability to quickly adapt to new devices, technology, and applications.\n\n * \n\n Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, Outlook)\n\nPreferred\n\n * \n\n Qualifications in hospitality management or facilities management\n\n * \n\n Knowledge of commercial real estate

Our client feels a genuine responsibility to enhance people’s lives, and they go to extraordinary lengths to achieve this. The team is constantly challenging the norms to find better and more beautiful solutions. They create places where you can thrive in your own space, surrounded by a wider community to which you belong. They are not simply developers they are a growing team, with a vision for creating a better kind of smart living.\n\nJOB OVERVIEW:\n\nThe Resident Service Manager will work as part of a team responsible for the day-to-day operations and resident experience at a residential community. The ideal candidate will be customer-focused, detail-oriented, and able to work collaboratively with team members and residents.\n\nMAIN DUTIES AND RESPONSIBILITIES:\n\n• Lead by example, adopting company policies, procedures and values\n• Deliver exceptional customer service to all residents and guests.\n• Constantly strive for continuous improvement\n• Take personal responsibility for understanding and following the company’s Health & Safety\npolicies and practices.\n• Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism.\n\nRole Specific Accountabilities\n\n• To be a main point of contact, be responsible for quality customer service for residents and guests, handling day-to-day matters in a prompt and professional manner. Occasional decision-making and problem-solving in the absence of supervision will be required, given the circumstances of the role.\n• To carry out security and maintenance inspections of vacant / pre-let properties as required\n• Carry out light concierge duties such as parcel collection and key management when required.\n• To respond to all enquiries from prospective residents and to share the details with the leasing team, occasionally arrange and conduct viewing tours as required.\n• To run regular resident engagement events\n• To provide a bespoke resident experience based on the resident demographic.\n• To assist with Move in and Move Out and conduct building and apartment familiarisation to new residents.\n• Reviewing and reporting repair issues providing Residents with regular updates on progress.\n• Arrange regular interim inspections of occupied apartments to check the condition and identify early maintenance requirements (PPM)\n• Carry out regular inspection of all common parts reporting any defects.\n• Aiming to ensure the Scheme holds 5* reviews on Google ratings – actively speak to the residents to gain feedback.\n\nREQUIRED EXPERIENCE AND TECHNICAL COMPETENCY:\n\n• Excellent verbal and written communication skills\n• Excellent IT and numeracy skills\n• Experience of working in a high-end customer service establishment.\n• Proven ability to handle confidential information and sensitive matters that may involve the general public and handling issues and queries with professionalism.\n• Practical application and working knowledge of Health and Safety requirements and legislation to eliminate or mitigate risk in the workplace.\n• Ability to work under pressure with a degree of flexibility and to take control of your own workload.\n• Strong organisational skills\n\nSalary & Working hours/Shifts\n\nSALARY: £30,000 – £33,000 pa d.o.e\nWORKING HOURS: shifts, 4 on 4 off 12 hour shifts 08:00 – 20:00\n\nThe above is a high-level summary of accountabilities and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time.\n\nIf you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your nearest opportunity

We’re recruiting on behalf of a luxury Cosmetic Clinic provider, who have clinics in Harley Street, Birmingham and other regions. They have also opened up a brand new private cosmetic hospital in central London!\n\nRealistic OTE £70,000+\n\nMarylebone, Central London | Full-Time | Hybrid (2-3 days on-site)\n\nYou must have a track record of high monthly billings (ideally around £100k per month), cosmetic surgery experience is an advantage. Also you should be well presented with excellent communication skills.\n\nThis is a high-trust, high-reward commercial role, supporting the launch and growth of an exclusive surgical setting working with premium patients undergoing consultant-led surgery under general anaesthetic.\n\nThe role is designed for someone who understands how to manage high-value patient journeys, communicate with confidence and sensitivity, and convert enquiries into booked procedures while maintaining a luxury, concierge-level experience at every touchpoint.\n\nYou’ll report directly to the Sales Director and play a pivotal role in shaping how patients experience the hospital from first contact through to confirmed surgery.\n\nThe role\n\n· Managing inbound enquiries from private patients seeking premium surgical care\n\n· Guiding patients through complex, high-value procedures with clarity and professionalism\n\n· Converting enquiries into consultations and confirmed surgeries\n\n· Acting as a trusted, consistent point of contact throughout the patient journey\n\n· Maintaining discretion, attention to detail, and a concierge-level standard of service\n\n· Managing a structured CRM pipeline with discipline and follow-up\n\n· Contributing directly to revenue performance in a high-value environment\n\nPay & earning potential\n\n· £30k basic salary\n\n· Uncapped commission\n\n· High-value procedures with strong revenue per case\n\n· Realistic OTE £70+ for high performers\n\n· Clear targets and transparent commission tracking\n\nTeam-wide benefits\n\n· Free 24/7 private GP access\n\n· Perks at Work employee discounts platform\n\n· One additional paid day off for your birthday\n\n· Up to two paid sick days per year, in addition to SSP\n\nWho this suits\n\n· Experience in private healthcare, patient coordination, or high-ticket sales\n\n· Comfortable working with affluent, privacy-focused clientele\n\n· Calm, confident communicator with strong emotional intelligence\n\n· Commercially astute, detail-driven, and performance-oriented\n\n· Someone who understands that premium experience and revenue delivery go hand in hand\n\nLocation & hours\n\n· Central London (Harley Street medical district)\n\n· Monday to Friday\n\nApply today

Night Concierge\nMon to Fri 11pm-7am\nLondon EC1A\n£24,500 to £26,500\nOur client is seeking a Night Concierge to cover the front desk night shifts at this luxury residential block located near Farringdon tube station. You must be courteous, polite and positive to residents and have previous strong front desk/concierge experience. Duties will include ensuring that the front desk is covered for the duration of the shift, assisting residents, guests and visitors when and where required, logging mail and deliveries, managing CCTV and monitoring the security of the grounds and development, ensuring effective security of the building, answering the telephone, logging all messages and dealing with general enquiries, ensuring that the common parts of the building are kept clear of obstructions, reporting any damage or malfunction of any plant to the Building Manager, ensuring all contractors and service personnel in attendance at the building are properly signed in and out and carrying out any additional duties as directed by the Building Manager and the Managing Agents. All applicants must be extremely customer focused, able to deal with demanding clientele, have a good command of the English language both written and spoken, be security conscious and with good attention to detail

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a Member Journey Host to join our Member Experience & Hospitality Team. \n It’s a truly exciting time to be joining Virgin Active. As we continue to evolve into social wellness clubs, the member experience sits at the heart of everything we do. This role plays a vital part in creating emotional connection, building belonging, and ensuring members feel inspired, supported, and cared for throughout their entire journey with us. \n The Member Journey Host is the warm, welcoming heartbeat of the club. You are the bridge between our members and the Virgin Active community — spotting early signs of disengagement, reigniting motivation, and turning everyday interactions into meaningful moments that keep members coming back. \n The Role \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n\n

Head Concierge - Luxury Residential Development (Chelsea).

The Dorchester, recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 & 2025 and Hotel of the year London at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, person

We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea power station sits in the heart of this newly energised neighbourhood,