Concierge jobs in United Kingdom
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- The Leonard Hotel
Guest services & Porter3 days ago£12.21 hourlyFull-timeLondonThe Leonard is recognised as one of London’s leading boutique hotels, featuringquintessentially British designed rooms and suites. It offers unique and large rooms, familyaccommodation, and a range of apartments for extended stays. Conveniently located by Marble Arch, The Leonard is in the heart of Central London. It isperfectly situated for shopping, just moments from Oxford Street, with the luxury boutiques and stores of Bond Street and Regent Street only a short stroll away. Hyde Park, a few minutes’ walk away, offers an escape to one of London’s renowned Royal Parks. We are currently looking for a highly motivated individual to join our team. Your duties • Demonstrate excellent care and greeting to hotel guests • Assist with luggage handling • Explain room features as necessary • Assist with concierge duties by answering telephone, taking messages, book taxis & sightseeing tours • Provide information about local area andpublic transport. • Maintain security of the lobby and adjacent fire exits of the hotel Benefit • 40 hours per week to include week ends and bank holidays • Salary £25400 per year • Meals on duty • 28 days holiday a year including Bank Holidays • Commissions
Immediate start!No experienceEasy apply - Sidney Hotel London Victoria
Hotel Receptionist22 days ago£12.5–£13.5 hourlyFull-timePimlico, London**Join OUR Team!** If you're looking for a fast-paced, dynamic role where you can tackle new challenges, develop a range of skills, and meet people from all over the world, then our Front Desk position could be the perfect fit for you. The Sidney Hotel is a modern independent hotel, in the heart of London, proudly operating for over 45 years. As we continue to grow, we are looking for passionate individuals to join the Sidney family and develop with us. YOUR ROLE: As a Front Desk team member, you will be the first point of contact for our guests, providing a warm welcome and exceptional service to ensure their stay is positive, comfortable, and memorable. Your daily tasks will include but not limited to: - Check In’s / Out’ - Processing reservations and payments. - Answering calls and responding to inquiries, emails and messages. - Managing and resolving guest complaints professionally. - Upselling rooms and services to enhance guest experience. - Liaising with other departments to meet guest needs. - Assisting with luggage storage. - Assisting with concierge and bar services when required. - Problem-solving to ensure smooth operations. QUALITIES WE'RE LOOKING FOR: - Excellent verbal and written English communication skills - High level of enthusiasm, drive, and initiative - Strong organisational skills and the ability to multitask - Ability to stay calm and efficient under pressure - Exceptional customer service skills to handle guest queries - A great team player who communicates well with colleagues - Additional languages are a bonus JOB TYPE: - Permanent BENEFITS: - Concierge commission, gratuity, and end-of-year bonus. - Paid birthday holiday. - Discounts on accommodation and hotel services for you and your family. In line with the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. If you're eager to be part of a supportive and growing team, where no two days are the same, we’d love to hear from you!
Immediate start!No experienceEasy apply
