Senior Business Travel Expert
hace 16 días
South Shields
In-office only If you’re an experienced Business Travel Consultant who can work accurately at a fast pace, and takes real pride in your work, we want to speak to you! We’re looking for someone who operates at a high level - someone who can manage complex travel requirements, build strong client relationships, and deliver consistently without close supervision. At Your Travel Corporate, the focus is simple. High standards, strong clients, and a service-led approach. No shortcuts, no volume-driven chaos. If you’re currently in a role where you’re undervalued, restricted, or just not earning or working at the level you know you can, this could be the step up. • Managing fast paced end-to-end corporate travel bookings across air, hotel, rail and ancillary services, • Acting as the main point of contact for your clients, delivering a high-touch, concierge-level service, • Handling complex itineraries, changes, reissues and urgent requests with confidence, • Monitoring GDS queues and proactively managing deadlines and ticketing requirements, • Building long-term client relationships focused on retention and service excellence, • Supporting clients outside of standard hours when required, • Working closely with the wider team to maintain consistently high standards, • Minimum 5 years’ experience in a business travel role (essential), • Strong GDS knowledge (Travelport preferred, but Amadeus, Galileo or Sabre considered), • Able to process GDS Exchanges and Refunds, • Experience using the Atriis travel platform is preferred, • Confident managing complex, high-value travel requests independently, • Excellent attention to detail and organisational skills, • Strong communication skills with a natural client-first mindset, • Calm under pressure and comfortable working in a fast-paced environment, • A team player who takes ownership and pride in their work, • Ticketing or fare-related qualifications, • Flexibility around school drop offs and pick ups if needed, • A genuinely supportive, experienced team, • Opportunity to work with a growing, ambitious business, • Vitality life insurance (post-probation), • 31 days annual leave inclusive of public/bank holidays, increasing with service, • Employee Assistance Programme and wellbeing support, • Regular team events and a strong company culture Full-time, Permanent • Employee discount, • Health & wellbeing programme, • Life insurance Work Location: In person #J-18808-Ljbffr