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Service Optimisation Manager Nationwide | Remote when not in service | Competitive salary + car allowance This is a role where you can truly shape the future of care. At Voyage Care, we support thousands of people across the UK with learning disabilities, physical disabilities, autism, brain injuries and complex needs. We’re proud to be an award‑winning organisation (Health Investor Specialist Care Provider of the Year) with a national reputation for high‑quality, innovative services. Now, as we expand our Service Optimisation Team, we’re looking for a Service Optimisation Manager to play a critical role in driving quality, growth and continuous improvement across our services. The role This is a high‑impact, hands‑on role for an experienced health or social care professional who thrives on pace, challenge and making a difference. You will: • Lead the integration of acquisitions and large tender wins, ensuring services are embedded successfully., • Drive continuous improvement across complex, multi‑site services at a regional and national level., • Partner closely with Operations teams to deliver quality, compliance and performance., • Support due diligence and post‑integration activity as part of our growth strategy., • Maintain Voyage Care’s position at the forefront of quality care provision., • Represent Voyage Care locally and nationally when required., • Stay ahead of regulatory and external changes, ensuring learning is cascaded effectively., • Occasionally provide direct care support, ensuring first‑hand understanding of service delivery. This role involves regular nationwide travel and overnight stays – a full UK driving licence is essential. About you You’ll be someone who is confident working at pace, comfortable with complexity, and motivated by improvement. You’ll bring: • Previous experience in health or social care (essential)., • A strong background in service improvement, quality or operations., • The ability to work autonomously while collaborating with senior leaders., • Strong communication, analytical and commercial skills., • A flexible, solutions‑focused mindset., • Confidence working across the UK and with multiple stakeholders., • A genuine passion for improving outcomes for the people we support. What we offer In return, you’ll join a values‑driven organisation where your work has real impact, alongside a competitive and flexible benefits package: • Remote working when not in service, • Company car or car allowance, • Competitive salary, • 25 days’ annual leave + bank holidays, • Your birthday off, • Enhanced family leave, • Enhanced retirement leave, • Life assurance and pension, • Blue Light Card discounts, • DoctorLine – 24/7 GP access for you and your family, • Eye care vouchers, • Funeral Concierge, • Confidential wellbeing support (V‑Assure / Maximus) Ready to make a difference? If you’re passionate about quality, improvement and shaping services that change lives, we’d love to hear from you.

A fulfilling and exciting opportunity available for a.The Team Leader will be based in our offices in.Adullam Homes Housing Association Ltd supports vulnerable individuals and households.We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to

A leading travel company in the United Kingdom is seeking a highly motivated Travel Customer Representative.In this role, you will assist clients in planning and booking their dream vacations, using your knowledge of travel trends to create personalized itineraries.Strong communication skills and a

High-Status Traveling Concierge Nurse (Arabic-Speaking).

A travel consultancy is looking for a Remote Travel Consultant to guide travelers from planning to trip completion.The role emphasizes clear communication, managing travel updates, and providing destination insights.Applicants should possess strong attention to detail and a genuine interest in trave

Aftersales Customer Host – Audi Sheffield Location: Sheffield, South Yorkshire Salary: Competitive At JCT600, our Receptionists and Showroom Hosts are the first impression of our brand — professional, welcoming, and dedicated to delivering exceptional customer experiences. Based at our dealership, you’ll handle an allocated number of customers to concierge during their Aftersales visit. You will be ensuring every interaction reflects our high standards of service and professionalism and help process, communicate and keep the customer updated. You will effectively over-see the customer journey from arrival to departure. This is a fast-paced, customer-facing role where your enthusiasm, energy, and commitment to service excellence will make every customer feel valued. As a aftersales customer host your day-to-day will include: Providing a warm and professional welcome to all allocated Aftersales visitors, ensuring they feel attended to and comfortable while on site. Managing contact with those customers by liaising promptly and efficiently, connecting relevant person or department in line with brand standards to fulfil that journey. Proper qualification and understanding of customer requirements and advise customers of predicted completion times and collection arrangements. Using email and database systems to accurately record and distribute messages and update contact preferences. Supporting customers and visitors on-site, including offering refreshments and assistance where appropriate. What we’re looking for in a aftersales customer host: Excellent communication skills with the ability to build rapport and inspire confidence over the phone and in person. Enthusiastic, proactive, and professional, with a genuine passion for providing outstanding service. A customer-first mindset, always striving to deliver service above expectations. What we offer: Comprehensive package Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Flexible working Read more about our

This is an excellent opportunity for an experienced concierge, front-of-house professional, security officer, or customer service professional looking for a varied role within a high-quality residential environment. Previous concierge, residential, hospitality, customer service, or security experien

We are a high end central London property company searching for a very special person: an experienced Receptionist Concierge to represent our company at our beautiful, newly developed office building in Marylebone.

Music Concierge is a best-in-class global music agency specialising in enhancing brand identity through music.

Firstagency is seeking a Floor Ambassador in London to provide essential on-site support during events.This role involves assisting clients, managing requests, and ensuring the smooth execution of various events at the venue.The ideal candidate should possess strong communication skills, a positive

As Junior Concierge, you will support the Concierge team in delivering exceptional and personalised guest experiences, ensuring every request is handled with care, efficiency and attention to detail. This role is ideal for a service-driven individual who is passionate about hospitality and eager to

BUPA at Cromwell Hospital is seeking a Bank Therapy Patient Coordinator to ensure the smooth administrative running of the Therapy Department.The role involves welcoming clients and assisting with non-clinical duties, including maintaining stock levels, handling payments, and managing inquiries.The

CHANEL is seeking a Fragrance & Beauty Sales Consultant at Morleys Brixton, Greater London.The role emphasizes building long-lasting client relationships through tailored experiences in-store and online.Candidates should have retail experience, a passion for client interactions, and the ability to e

This role involves handling reception duties, managing bookings, and ensuring that our office spaces run smoothly.You need strong communication skills and computer literacy.The position offers both part-time and full-time hours to suit your flexibility.For interest, please send your CV to tatianny@k

Act as a key point of contact for day-to-day family, office and concierge requests. Proven experience in a similar Family Office, private household, EA, concierge or luxury hospitality role. Executive Assistant & Concierge.

Travel Customer Service Representative (Remote).In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.This role is ideal for someone who is detail-oriented, service-

We are looking for a driven, diligent and friendly Assistant Head Concierge to join the team at The London EDITION hotel. Support the Head Concierge with supervision of the team and administration. If this sounds like the perfect place for you, apply to be our next Assistant Head Concierge today!.

BUPA is hiring a Hospital Concierge Officer for Cromwell Hospital in London.

Everlast Gyms in Wirral is looking for an enthusiastic individual to join their team.The role involves delivering exceptional experiences to prospects and members, driving membership sales, and supporting member retention through strong relationship building.Candidates should be outgoing, customer-f

Vets for Pets is looking for a part-time team member at Blackheath.Your role involves providing exceptional service to clients while managing the day-to-day routines of the practice.You will work closely with a dedicated team to ensure every client has a great experience.We're seeking someone who is

Medical Staff Talent is looking for a Maritime Concierge Registered Nurse to provide high-end 1:1 medical care aboard a private vessel.

Rotherwood is recruiting a Housing Concierge Officer to support individuals experiencing homelessness in Rochdale.

Mandarin Recruitment is hiring for a Residential Concierge position in a London-based Residential Management company.

A leading travel agency in Greater London is seeking a Travel Customer Representative to support clients through their travel journeys.In this remote role, you will handle inquiries, assist with bookings, and ensure client satisfaction.The ideal candidate will have strong communication and customer

W Hotels in London is seeking an enthusiastic individual for a guest services role at W London.The position focuses on providing exceptional service to guests from the moment they arrive, assisting with luggage, and ensuring memorable experiences throughout their stay.Candidates must have the right

Bupa UK is seeking a Bank Therapy Patient Coordinator at Cromwell Hospital in London.In this administrative role, you will ensure the smooth running of the Therapy Department, assisting clinical staff with non-clinical duties.Key responsibilities include welcoming clients, managing enquiries, proces

A hospitality company in Greater London is looking for a guest-focused professional to welcome and assist guests during their stay.The ideal candidate should be proactive, possess strong problem-solving skills, and have knowledge of the hotel's facilities and surrounding area.Responsibilities includ

The University of Staffordshire Business Engagement is seeking a Catalyst and Events Ambassador to be the primary contact within its flagship building at Stoke Campus.This full-time role emphasizes exceptional customer service while overseeing space bookings and supporting various events.The ideal c

Job Search Place Limited is looking for a motivated and friendly Bank Receptionist for NHS National Services Scotland at the Western Isles Hospital.The role provides critical front of house services in a busy environment and requires excellent communication and IT skills.The position offers a compet

The role requires delivering security in a prestigious environment, being well-versed in concierge processes, and maintaining a welcoming atmosphere.

A leading luxury retailer in Greater London seeks a thoughtful and optimistic Tiffany Client Advisor to deliver unparalleled service and build lasting client relationships.This role requires a minimum of 3 years in luxury retail, expertise in sales strategies, and excellent interpersonal skills.Cand

Managing the front desk in a hands‑on role, including concierge duties such as managing parcels, issuing keys, and responding to resident queries and complaints promptly and professionally.

The Riverside Group is looking for an Estate Services Supervisor in London.This role includes managing teams, ensuring excellent service delivery, and promoting a high standard of cleanliness within estates.We seek candidates with experience managing large teams, excellent customer service skills, a

A travel agency is seeking a Travel Customer Representative to assist clients with their travel needs from booking to return.The ideal candidate will have strong communication skills and customer service experience, ideally in travel or hospitality.Responsibilities include responding to inquiries, a

Getaway Travel Agency is looking for a Remote Travel Specialist based in Sheffield, United Kingdom.In this role, you will assist clients with travel arrangements, ensuring a seamless experience from planning to return home.Responsibilities include responding to inquiries, modifying bookings, and pro

Mandarin Recruitment is seeking a Residential Night Concierge for a London-based Residential Management company.

Getaway Travel Agency is seeking a Travel Customer Representative to join our team.The role offers flexible hours and allows you to work remotely, assisting clients in planning their dream vacations.The ideal candidate will have strong communication and customer service skills, with experience in cu

Park Plaza London Riverbank is seeking an Assistant Head Concierge to provide exceptional service to our guests. This role supports the Head Concierge and ensures that guests receive a personalised five-star experience.

Glassworks London is looking for a retail associate to deliver fantastic customer service in Greater London.Responsibilities include assisting customers with clothing and jewellery, managing stock deliveries, and supporting store management with visual merchandising.The role requires strong communic

Job Search Place Limited is seeking a Radiology Patient Pathway Assistant at Basildon Hospital.This pivotal role involves delivering front-line patient care, handling reception duties, and booking appointments in a busy Radiology Admin Team.The ideal candidate should have excellent people skills and

Premier Estates Limited is hiring a Reception and Club Host at Chelsea Waterfront, SW10.This permanent position offers an opportunity to provide exceptional service to residents and guests at a prestigious leisure centre.Responsibilities include conducting tours, managing facility operations, and en

Bupa UK is seeking a full-time Patient Coordinator at Cromwell Hospital in London.This role involves managing reception activities, ensuring excellent patient interactions, and coordinating administrative tasks.Ideal candidates will have extensive experience in customer-facing environments, possess

Chartwells Independent is looking for a Network Receptionist in Greater London to join our team.This full‑time, permanent role offers diverse opportunities across premium buildings.You’ll be critical in ensuring uninterrupted service and connecting with visitors.The ideal candidate thrives in dy

Church's is a luxury shoemaker of rich innovation and traditional excellence, anchored in an exceptional heritage of English craftsmanship.Established in Northampton in 1873, the brand's expertise quickly earned recognition from its modest beginnings - from a small workshop in Northampton to global

Maybourne is seeking a passionate Telecommunications Assistant to join the Telecommunications team at Claridge’s.Your role will include answering incoming calls, taking messages, and providing support for guest communications.Successful candidates should possess excellent English communication ski

Resorts World Birmingham is looking for a part-time Cloakroom Assistant.The role includes delivering a professional service, managing customer belongings, and ensuring a high standard of cleanliness in the cloakroom area.You will work 16 hours a week, primarily on Fridays and Saturdays, and be part

Howdens is seeking an Expo Customer Co‑ordinator based in Watford.This role involves welcoming visitors, generating leads for local depots, and showcasing Howdens Kitchen ranges.The ideal candidate will manage appointments, maintain GDPR standards, and ensure an efficient and professional expo exp