Trabajos converse en SwintonCrear alertas

Employer description: Mel's Computer Care is a small but expanding computer support company based in Sale. We’re growing because our customers appreciate our personalised service. Overview: You will need to have excellent communication skills via face to face, telephone and email, you must be able to converse with non-technical people without technical jargon and be able to build and maintain good relationships with clients and colleagues. As well as being both self-motivated and self-disciplined, you will be able to remain calm under pressure and be a tenacious problem solver. You will be eager to learn with an ability to self-teach in areas of uncertainty. Finally, you should possess a strong customer service ethos with a hunger to develop and improve your experience. Responsibilities • Diagnosing faults with hardware and software., • Rectifying faults., • Carrying out installations, upgrades, new builds etc., • After-sales support., • Experience of delivering support and technical expertise to end users., • Good system, software and hardware diagnostics, fault-finding and problem-solving skills., • PC Hardware installation, maintenance, best practices and troubleshooting., • Microsoft Windows 10 & 11., • Good Communicator., • Friendly and Approachable., • Willing to learn and pursue a career in IT., • Team player., • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, Monday to Friday. Required to work 2 Saturdays per month. Benefits: • Company pension (gov contributed), • Employee discount, • On-site parking, • Sick pay (SSP), • 24/7 Employee Assistance Programme A real opportunity to grow with the business, and progress through a further development course after completion. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

We are currently working with a leading UK specialist cleaning and waste facilities business, to recruit an Internal Account Manager based out of the office in Manchester\nThe Role:\n * Manage existing client relationships within the assigned portfolio by making and taking client communications, either by phone or email, to facilitate service queries and resolve via liaising with Operations. Maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations\n * Attend internal meetings and training fully prepared with relevant current data on market opportunities, promoting a positive and professional attitude in the office and on calls to ensure the high standards required by customer service\n * Works closely with all members of our sales teams both internally and externally including Leadership Teams, Operations, Finance, SHEQ, Help Desk and other team members to enhance the service offering available to their portfolio of customers\n * Use Jobwatch to effectively report activity, update our data and key information and communicate both internally and externally in a professional manner.\n * Take ownership of customer portals and manage the data and trends reported and coordinate with internal teams for resolution when required.\n * Attend internal and scheduled external meetings fully prepared with relevant current data on market opportunities, promoting a positive and professional attitude. This also applies in the office and on calls to ensure the high standards required for customer service.\n * Follow policies for team members, especially but not limited to the Commercial DOA, ROE, SFDC policies and standard codes of Ethics and Health and Safety that ensure the business is a great place to work for all team members.\n * Maintain knowledge about the required markets in the defined territory, including awareness of competitor activity and new legislations, sharing with your team members and sales leadership teams as appropriate.\n * Investigate, analyse, and resolve customer satisfaction complaints and service issues from assigned accounts and keep leadership teams updated with any risk associated with reduced opportunity/loss.\n * Work to KPIs and SLAs to ensure optimal customer satisfaction and resolution.\n * Liaise with finance to ensure invoices are up to date in a timely manner.\nCandidate requirements:\n * Skilled in building and leveraging relationships over the phone.\n * Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills.\n * Good industry knowledge in the Cleaning and Waste sectors.\n * Minimum of 3 years’ experience in an operational/commercial role in the FM sector.\n * Previous cleaning and/or waste sector experience is desirable.\n * Experience of working within a customer facing environment\n * Passionate about putting the customer first with a positive and friendly attitude.\n * Ability to empathise as well as a directive style when required to reach resolution.\n * Ability to converse confidently with external customers\n * Good organisational skills with a detailed and structured approach to work.\n * Ability to multi-task and be resilient in a high pressured and fast paced environment.\n * Good telephone manner and experience of dealing with customer queries, demands and complaints under pressure and in all circumstances.\n * Demonstrates the ability to work in a matrix environment working closely with Sales colleagues both internal and external as well as operations and finance teams, health and safety and compliance to achieve the business’s goals

Language skills - ability to converse with businesses in French.

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us